Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10295656December 14, 2009
INTERIOR LIGHTING, ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD MY INSTRUMENT CLUSTER LIGHTS WENT OUT. THEN I WAS WONDERING WHY EVERYBODY WAS GOING SO SLOW (45MPH) ON MY SPEEDOMETER. SO I PASSED THEM. I HAD A GPS AND TURNED IT ON IT WAS RECORDING 75MPH. IT WAS 20 MPH OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295673December 14, 2009
EXTERIOR LIGHTING
LIGHTS JUST TURN OFF FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295448December 12, 2009
ELECTRICAL SYSTEM
IN JULY, 2009, I NOTICED THAT MY TEMPERATURE GAUGE ON MY 2005 IMPALA WAS NOT WORKING. I TOOK IT TO THE CHEVROLET DEALER WHO TOLD ME THE INSTRUMENT CLUSTER WOULD NEED TO BE REPLACED AND IT WOULD AFFECT MY MILEAGE. IT WAS A COST PROHIBITIVE ISSUE, SO I ELECTED JUST TO KEEP AN EYE ON MY RADIATOR AND COOLANT. IN SEPTEMBER, MY FUEL GAUGE QUIT WORKING, AND SINCE THAT TIME, I'VE HAD TO GAUGE WHEN FUEL WAS LOW BY CLOCKING MY MILEAGE. NOW, AS OF TODAY, MY SPEEDOMETER HAS FAILED, AND THIS IS A PROBLEM. I HAVE NO WAY OF KNOWING HOW FAST I'M GOING. I'VE CHECKED SEVERAL SITES ONLINE, AND THIS SEEMS TO BE A COMMON ISSUE WITH THE CHEVROLET IMPALAS, AND ONE THAT IS A SAFETY ISSUE WITH REGARD TO SPEED. DESPITE THE NUMEROUS COMPLAINTS, THERE HAS BEEN NO RECALL ON THE CLUSTER. HOW WOULD A PERSON GO ABOUT TRYING TO GET A RECALL ISSUED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295313December 11, 2009
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
THE PROBLEM IS WITH A 2002 CHEVY IMPALA. THE PROBLEM WITH THE CAR IS THE PASSIVE LOCK 2 SYSTEM.. THIS SYSTEM LOCKS THE CAR OUT AND KEEPS IT FROM STARTING FOR ANY WHERE TO 15-30 MINS AT A TIME. THIS IS A VERY UNSAFE THING FOR ME I AM A SECURITY OFFICER AND FIND MYSELF IN AREAS THAT I NEED TO GET OUT OF AND CAN'T BECAUSE OF THE CAR NOT START DO TO THE FAILING OF THIS SYSTEM THIS IS A ON GOING PROBLEM WITH ALOT OF GM MADE CARS FROM THE YEARS 1999-2004 I HAVE DONE ALOT OF RESEARCH WITH REPAIR SHOPS IN MY AREA AND OUT OF THE AREA. EVERYONE OF THIS PLACE I HAVE CALLED OR BEEN TO HAS TOLD ME THE SAME THING AND THAT IS THEY GET AT LEST ONE GM MADE CAR WITH IN THESE YEARS ONCE A MONTH. THE PROBLEM IS A FAULT IN THE PASS2 SYSTEM THE ONLY WAY TO FIX THIS PROBLEM IS TO TAKE IT TO A GM DEALER OR A AUTO ELECTION TO FIX THIS AND THE COST OF THIS IS OVER $500.00 . CHEVY REFUSES TO DO A RECALL ON THEIR PROBLEM WITH THIS CAR. AND OTHER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295362December 11, 2009
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHEN DRIVING BETWEEN 35-40 MPH OR IN INCLEMENT WEATHER, IT IS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION. THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE, NOR PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. UPDATED 12/30/09 *BF THE CONSUMER STATED SINCE THE REPAIRS WERE DONE, THE VEHICLE TRACKS PROPERLY ON ICE. THE ALIGNMENT WAS OUT AND REAR CAMBER AND TOE WAS OUT OF SPECS. UPDATED 12/31/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295299December 10, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA IS DEFECTIVE, IT HAS NOT BEEN WORKING FOR AT LEAST A YEAR. AS THERE ARE MANY COMPLAINTS ABOUT THE SAME ISSUE WITH THE SAME CAR, IT SHOULD BE A GM RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295072December 9, 2009
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
INSTRUMENT CLUSTER FOR SPEEDOMETER NEEDED TO BE REPLACED BECAUSE SPEEDOMETER READS 45 MPH WHILE STOPPED AND AT 30 IT READS 80 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295078December 9, 2009
ELECTRICAL SYSTEM
CAR STARTS INTERMITTENTLY, AT FIRST ONCE EVERY MONTH OR SO AND THEN GOT PROGRESSIVELY WORST. THIS PROBLEM HAS BEEN OCCURRING OVER ANY AN EXTENDED PERIOD OF TIME (9-15 MONTHS, MAYBE LONGER). USED AN INDEPENDENT MECHANIC THE MAJORITY OF THE TIME (3-5 VISITS) WAS NEVER ABLE TO IDENTIFY THE PROBLEM. HOWEVER, THE INDEPENDENT MECHANIC WAS REASONABLE IN HIS CHARGES. SINCE 10/23/09 STARTED USING A GM DEALER (A BIG MISTAKE). THEY HAVE CHANGED THE BODY CONTROL MODULE AND REPLACED THE IGNITION CYLINDER WITH PASSLOCK SENSOR. COST APPROACHING $1K AND STILL THE SAME PROBLEM THOUGH WITH LESS FREQUENCY (ABOUT THREE TIMES SINCE 11/10/09). CONTACTED GM FOR ASSISTANCE AND DUE TO MILEAGE (ABOUT 130K) THEY ARE UNWILLING TO HELP. ONLY BUY A GM PRODUCT IF YOU DON'T PLAN TO PUT MUCH MILEAGE ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295114December 9, 2009
ELECTRICAL SYSTEM
PASSLOCK SYSTEM FAILURE INTERMITTENTLY. CAR WILL NOT START FOR 10/15 MIN. I'VE BEEN STRANDED LATE AT NIGHT AND IN SOME BAD WEATHER. DEALERSHIP SAID THEY DON'T KNOW WHAT IT IS UNLESS THE PROBLEM HAPPENS AT THE GARAGE, OTHERWISE THEY DON'T KNOW WHAT THE PROBLEM IS. I'VE SPENT IN THE THOUSANDS OF DOLLARS. HAVE HAD BCM REPLACED, CYLINDERS AND SENSORS REPLACED. STILL DOESN'T WORK. DEALERSHIP SAID THEY DON'T KNOW WHAT THE PROBLEM IS. THERE ARE MANY COMPLAINTS ON THIS PROBLEM. (SEE CARCOMPLAINTS.COM AND LOOK UNDER ELECTRICAL PROBLEMS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295025December 8, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
IMPALA 2004, SPEEDOMETER STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294682December 7, 2009
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA SPEEDOMETER WITH 60K MILEAGE COMPLETELY WENT OUT OF ORDER. IT COULD POINT AT ANY SPEED GAUGE IN DRIVING. VERY DANGEROUS ON THE ROAD. THOUSANDS OF IMPALA OWNERS REPORTED THE SAME PROBLEM ON THE WEB. GM SHOULD RECALL BEFORE ANYONE HAS ROAD ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294698December 7, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF AND THE TURN SIGNALS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THEY COULD REPLACE THE HEADLIGHT UNIT FOR $600 AND THE TURN SIGNAL MODULE FOR $400. THE CHEVROLET MANUFACTURER WAS NOT NOTIFIED. THERE ARE NO WARRANTIES OR RECALLS RELATED TO THE HEADLIGHTS OR TURN SIGNALS. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294677December 6, 2009
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC, WHEELS
NEW 2004 CHEVY IMPALA LS FIRST USE 3/23/05. THREE TIMES SINCE PURCHASE I'VE HAD TO REPLACE A WHEEL BEARING & HUB ASSEMBLY. MARCH OF 2006 THE RIGHT REAR, JANUARY OF 2008 THE LEFT REAR, OCTOBER OF 2009 THE RIGHT FRONT. EACH TIME THE ABS AND SERVICE TRACTION SYSTEM LIGHTS WERE ON. I PAID $636.31 THIS LAST TIME. THIS APPEARS TO BE A POOR DESIGN AND A SAFETY ISSUE WHICH COULD LEAD TO THE CAR BEING UNDRIVEABLE. I WAS TOLD THAT THE TIRES WOULD BEGIN TO WOBBLE AND THE STEERING WOULD BE AFFECTED IF NOT REPAIRED WITHIN A CERTAIN AMOUNT OF TIME. I'VE SEEN ON LINE I'M NOT THE ONLY ONE WHO HAS HAD A PROBLEM WITH THIS DEFECT. I'M CONCERNED THAT THE 4TH ONE WILL FAIL, OR THE OTHER 3 THAT HAVE BEEN REPLACED WILL FAIL AGAIN. I AM #1 CONCERNED WITH MY SAFETY & THE SAFETY OF OTHERS ON THE ROAD. I AM ALSO CONCERNED ABOUT THE MONEY I'VE HAD TO PAY BECAUSE OF THIS DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294570December 5, 2009
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, EQUIPMENT
I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED TO. THIS IS COSTING TONS OF MONEY AND GM HAS NO SOLUTION. GM NEEDS TO ISSUE A RECALL AND HAVE THESE ISSUES FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294494December 4, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 CHEVY IMPALA. WHILE DRIVING THE PASS LOCK SYSTEM LIGHT BEGAN FLASHING. WHEN THE PASS LOCK SYSTEM LIGHT FLASHED THE RADIO TURNS OFF, THE DOORS LOCKS, THE DOME LIGHT FLASHED ON AND OFF, THE TRUCK LID OPENS, AND SOMETIMES THE VEHICLE WILL SHUT OFF AND WILL NOT RESTART. THE FUSE MUST BE REMOVED IN ORDER TO RESTART THE VEHICLE. THE FAILURE IS CURRENTLY CAUSING THE HEADLIGHTS TO SHUT OFF INTERMITTENTLY WHILE DRIVING. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A CRASH COULD OCCUR DUE TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294500December 4, 2009
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA LS PURCHASED BRAND NEW IN 2000. HE STATED THAT THE EXTERIOR TURN SIGNALS BECAME INOPERABLE INTERMITTENTLY. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE CONTACT WAS ADVISED THAT THE TURN SIGNAL SWITCH NEEDED TO BE REPLACED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 88,647. UPDATED 01/12/10. *LJ THE CONSUMER ALSO STATED THE HAZARD LIGHTS DID NOT WORK AS WELL. UPDATED 01/13/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294556December 4, 2009
TIRES
I PURCHASED EAGLE F1 (235/50ZR18) TIRES FROM THE CORPORATE GOODYEAR STORE IN RICHMOND, VIRGINIA ON APRIL 3, 2008. IN LESS THAN ONE YEAR, FOUR TIRES WERE REPLACED DUE TO CUPPING. I RESEARCHED THE INTERNET AND DISCOVERED OTHER COMPLAINTS ABOUT EAGLE F1 CUPPING ISSUES. NOW, TWO ADDITIONAL EAGLE F1 TIRES HAVE CUPPED. I HAVE PAID A PRORATED COST FOR FOUR ADDITIONAL TIRES, NOW TWO ADDITIONAL TIRES HAVE CUPPED. I DISCOVERED CUSTOMERS WHO PURCHASED GOODYEAR EAGLE F1 TIRES FROM TIRE RACK RECEIVED FOUR NEW TIRES AT NO COST PLUS A $100 PER TIRE PAYMENT TO OFFSET TIRE MOUNTING, FREIGHT AND BALANCING. TO DATE, I HAVE SPENT $1,995.99 FOR EIGHT EAGLE F1 TIRES WITH CUPPING ISSUES. GOODYEAR OFFERED TO REPLACE THE FOUR EAGLE F1S CURRENTLY ON MY CAR WITH FOUR NON EAGLE F1 TIRES FOR $722.00. GOODYEAR DENIES A TIRE RECALL. THE MANAGER INDICATED THE EAGLE F1S AS ONE OF GOODYEARS BEST TIRES, HOWEVER, THEY ARE NO LONGER ON DISPLAY IN HIS STORE. GOODYEAR HAS YET TO OFFER ADEQUATE COMPENSATION BASED ON THAT RECEIVED BY CUSTOMERS OF TIRE RACK, WHICH IS NOT A GOODYEAR CORPORATE STORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294553December 4, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2005 CHEVY IMPALA OFTEN TIMES THE VEHICLE WILL NOT START. WHEN THIS HAPPENS THE SECURITY LIGHT ON THE DASH BLINKS, AND, AFTER I WAIT ABOUT 10 MINUTES, IT WILL START. UPON SEARCHING THE INTERNET FOR A SOLUTION IT IS OBVIOUS THAT GM KNOWS THERE ARE PROBLEMS WITH THEIR "PASS-LOCK" ANTI THEFT SYSTEM BUT WILL NOT ACKNOWLEDGE IT OR REPAIR IT FOR ANYONE. MY MECHANIC REPLACED THE BATTERY AND FOUND NO OTHER PROBLEMS. SUGGESTS I TAKE IT TO GM DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294356December 3, 2009
VISIBILITY
I WAS DRIVING DOWN THE STREET AND MY WINDSHIELD WIPERS STOPPED WORKING. IT WAS RAINING HARD AND MY VISION WAS TOTALLY OBSCURED. I HAD TO WAIT UNTIL THE RAIN ABATED TO CONTINUE ON MY JOURNEY. I CONTACTED A GM SERVICE CENTER AND WAS INFORMED THAT I WOULD NEED TO BUY A NEW MOTOR ALTHOUGH THE CURRENT MOTOR WORKS JUST FINE HOWEVER THE RUBBER AROUND THE ARM THAT ATTACHES TO THE MOTOR IS CRACKED. THIS SHOULD NOT OCCUR IN A CAR THAT IS NOT THAT OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294390December 3, 2009
EXTERIOR LIGHTING
I OWN A 2005 IMPALA LS AND WHILE DRIVING AT NIGHT THE HEADLIGHTS GO OUT. THIS HAS HAPPENED 12 TIMES WITH MY VEHICLE. THE LAST TIME IT HAPPENED I WAS DRIVING ON THE INTERSTATE AT 75MPH AND THEY WENT OUT. I CYCLED THE LIGHT SWITCH 3 TIMES AND THEY WENT BACK ON. I HAVE DONE SOME RESEARCH ON THE INTERNET AND HAVE FOUND OVER 60 PEOPLE REPORTING THE SAME PROBLEM. I THINK THERE ARE A LOT MORE PEOPLE WITH THIS PROBLEM THAT HAVEN'T REPORTED IT. I CONTACTED GM BUT HAD NO LUCK. THIS IS A SERIOUS PROBLEM AND WOULD LIKE TO KNOW WHO I NEED TO CONTACT BEFORE ANYONE GETS IN AN ACCIDENT AND GETS HURT OR DIES.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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