Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10299997January 16, 2010
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA,SPEEDOMETER WORKS ONE DAY AND DOESN"T WORK THE NEXT DAY. WILL BE GOING DOWN THE HIGHWAY SHOWS SPEED ONE MINUTE AND MAYBE NOTHING THE NEXT. REALLY HAVE NO IDEA HOW FAST I AM GOING. SEEMS VERY DANGEROUS. GM HAS TO KNOW THAT HAVE A SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299848January 15, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. HE STATED THAT ON DECEMBER 26, 2009 THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED AND UNOCCUPIED. TWO VEHICLES THAT WERE PARKED NEXT TO HIS ALSO CAUGHT FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE INITIATED UNDER THE HOOD. THE FIRE REPORT WAS NOT AVAILABLE. THE INSURANCE COMPANY WAS INVESTIGATING THE CAUSE OF THE FIRE. THE VEHICLE WAS PARKED AT HIS RESIDENCE. HE WILL CONTACT THE MANUFACTURER. THE CURRENT AND THE FAILURE MILEAGE WERE 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10299765January 14, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT FUNCTION CORRECTLY. SPEEDOMETER REGISTERS ERRATIC SPEEDS, GOING TO SPEEDS OF 80, 90, 120+ FOR NO APPARENT REASON. EACH TIME THE AUTOMOBILE IS TURNED OFF AND TURNED ON AGAIN, IT USUALLY WILL GO DOWN BY ABOUT 10 MPH. AFTER SEVERAL DAYS, IT WILL RETURN TO NORMAL, BUT THIS PATTERN REPEATS AFTER A DAY OR SO OF REGISTERING CORRECT MPH. THIS STARTED ABOUT A MONTH AGO. WE HAVE CALLED CHEVROLET AND BEEN ADVISED TO HAVE THE CAR CHECKED AT A DEAL FOR DEFECTIVE EQUIPMENT, BUT HAVE NOT BEEN ABLE TO FIND A DEALER WHO WILL RESPOND TO OUR CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299801January 14, 2010
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER HAS FAILED, SPEEDOMETER DOES NOT WORK OR IS INCORRECT ALL THE TIME. DRIVER DOES NOT KNOW HOW FAST OR SLOW THEY ARE GOING ,THIS CREATES NUMEROUS SAFETY ISSUES WHILE DRIVING WITH OR WITH OUT OTHER TRAFFIC AROUND YOU. ALSO THE FUEL GAUGE HAS STOPPED WORKING AND HAS RAN OUT OF FUEL IN MAJOR TRAFFIC. I SEE THERE HAVE BEEN HUNDRED OF COMPLAINTS FILED WITH NHTSA, THERE ARE EVEN MORE ON VARIOUS WEBSITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299644January 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITHOUT THE PARING BRAKE ENGAGED. THE GEAR SHIFTER WAS NOT PLACED IN THE "PARK" POSITION AND UNEXPECTEDLY, THE VEHICLE ROLLED INTO A RETAINING POND. THERE WERE NO OCCUPANTS IN THE VEHICLE. THERE WAS ALSO A MALFUNCTION WITH THE IGNITION SWITCH RELEASING THE KEY WHENEVER THE GEAR SHIFTER WAS NOT IN THE "PARK" POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 120. UPDATED 05/06/10. *LJ UPDATED 09/20/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10299652January 13, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2007 CHEVY IMPALA. HE STATED THAT WHEN SNOW AND ICE ARE ON THE ROAD THE REAR END OF THE VEHICLE WOULD SLIDE "VERY DANGEROUSLY". WHILE DRIVING AT SPEEDS OF LESS THAN 30 MPH, THE REAR END OF THE VEHICLE WOULD SWING OUTWARD WHENEVER HE WOULD DRIVE OVER A SHEET OF ICE, SNOW OR DURING INCLEMENT WEATHER CONDITIONS. THE DEALER STATED THAT THE TIRES NEEDED TO BE ALIGNED AND ROTATED. NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299675January 13, 2010
AIR BAGS
AIR BAG LIGHT COMES ON. WHILE DRIVING THE AIR BAG LIGHT KEEP COMING ON AND THEN GOING OFF. I TOOK IT TO A CHEVROLET DEALERSHIP REPAIR SERVICE TO FIND OUT WHAT WAS THE PROBLEM AS THE SERVICE ADVISOR STATED THAT THE IMPACT SENSOR WAS INOP AND THAT THE AIR BAGS WOULD NOT DEPLOY . I HAD IT REPAIRED THAT DAY. HOWEVER, THE DEALERSHIP STATED THAT THERE WERE NO RECALLS AT THIS TIME ON THAT PROBLEM AND I SHOULD CALL CHEVY AND SEE IF THEY WOULD COVER THE REPAIR. I TALKED TO CHEVY CUSTOMER ASSIST ( TINA ) AND SHE STATED SHE WOULD BE IN CONTACT WITH US AFTER SHE CALLED THE DEALERSHIP. THIS WAS ON THE 08 JAN 2010. ON 13JAN2010 THE CALL WAS RETURNED AND TINA STATED " THAT CHEVY WOULD NOT COVER THE REPAIR". ALSO THAT THE DEALERSHIP WOULD NOT COVER THE REPAIR BECAUSE THIS WAS THE FIRST TIME I HAVE HAD MY CAR REPAIRED AT THE CENTER AND NO PROOF OF ANY SERVICE BEING DO TO IT. I DEAL WITH GOODYEAR FOR MY REPAIRS BRAKES,TIRES,BATTS, AS WELL AS OIL CHANGES EVER 3000 MILES. I DON'T UNDERSTAND WHAT MY SERVING MY CAR HAS TO DO WITH A SAFETY PROBLEM. I WOULD NOT TAKE A PROBLEM LIKE THAT TO GOODYEAR BUT TO A SERVICE CENTER THAT COULD HANDLE THAT TYPE OF PROBLEM BETTER. I BELIEVE THAT THIS IS A BIG SAFETY PROBLEM. I THINK A RECALL REVIEW SHOULD BE STARTED BEFORE INJURIES OR DEATH RESULTS FROM THIS IMPACT SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299553January 12, 2010
ELECTRICAL SYSTEM
MY SPEEDOMETER RUNS WILDLY UP AND DOWN. IT DOESN'T WORK WELL AT ALL. I THINK I'M DRIVING 55 AND IT SHOWS 100. I WANT CHEVROLET TO HAVE A RECALL ON THIS. I HAVE A 04 CHEVY IMPALA. I HAVE READ OVER 100 COMPLAINTS ON THE COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298884January 10, 2010
ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA INSTRUMENT CLUSTER FAILURE. SPEEDOMETER WORKS INTERMITTENTLY AND TEMP GAUGE STOPPED WORKING ALL TOGETHER. UNSURE IF FUEL GAUGE IS ACCURATE. WILL GM REPAY ME IF I AM ISSUED A SPEEDING TICKET? UNSURE IF ENGINE IS OPERATING AT SAFE OPERATING TEMPERATURE OR IF ENGINE DAMAGE IS OCCURRING DUE TO INOPERATIVE GAUGE. PLEASE RECOMMEND QUICKLY TO GENERAL MOTORS TO EITHER RECALL THESE DEFECTIVE CLUSTERS OR ADD THIS VEHICLE TO THE LETTER OF UNDERSTANDING THEY ISSUED FOR THE SUV AND TRUCKS WITH THE SAME PROBLEM.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298828January 9, 2010
ELECTRICAL SYSTEM
2004 CHEVY IMPALA. 3 MONTHS AGO THE TACHOMETER STOPPED WORKING. NOW THE SPEEDOMETER READS 120 MPH WHEN VEHICLE IS NOT MOVING. WHEN TRAVELING WITH TRAFFIC ON THE INTERSTATE IT IS A PROBLEM TO NOT KNOW MY CORRECT SPEED. JUST AS GOING TOO FAST CAN CAUSE ACCIDENTS SO CAN GOING TOO SLOW ON THE INTERSTATE. IT WILL COST OVER $500 TO FIX AT THE DEALERSHIP. THE CAR ONLY HAS 68,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298710January 8, 2010
WHEELS
2008 CHEVEROLET IMPALA - 3 WHEEL BEARING PUT ON IN LESS THAN 1 YEAR ON FRONT PASSENGER SIDE. THIS WAS SUPPOSED TO BE A CERTIFIED GUARANTEED CAR, BUT IMMEDIATELY AFTER PURCHASING, TOOK TO MY MECHANIC AND WOULD NOT EVEN PASS INSPECTION. WHEEL BEARING BAD. STATE LINE AUTO IN ANDOVER OHIO WIL NOT EVEN ENTERAIN FIXING IT FOR THE 3RD TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298734January 8, 2010
STEERING
CLUNKING NOISE FROM STEERING COLUMN. I KNOW IT IS THE INTERMEDIATE STEERING SHAFT AGAIN. IT WAS REPLACED IN NOV. 2007 AND HAS RECURRED 20,000 MILES LATER IN NOV. 2009. DEALER TRYING TO MAKE ME PAY FOR IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298771January 8, 2010
EXTERIOR LIGHTING
2004 IMPALA HEADLIGHTS GO OUT UNEXPECTEDLY WHILE DRIVING AT NIGHT BUT WILL COME BACK ON IF THE DIMMER SWITCH IS USED..DASH LIGHTS AND HEADLIGHTS DIM WHEN STOPPED AT TRAFFIC LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298573January 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER BEGAN NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298566January 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE SPEEDOMETER DISPLAYED AN INACCURATE READING, REGARDLESS OF THE SPEED BEING TRAVELED. WHENEVER THE VEHICLE WAS IN OPERATION THE FAILURE OCCURRED. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 23,000.THE VIN WAS REJECTED FROM THE SYSTEM WHICH WILL BE UPDATED UPON RECEIPT OF THE COMPLAINT FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298427January 6, 2010
TRACTION CONTROL SYSTEM
CAR HAS NO TRACTION. THE LEAST BIT OF SNOW AND I CAN NOT EVEN GET OUT OF MY OWN DRIVEWAY. THE CAR SLIDES LEFT AND RIGHT NO MATTER THE AMOUNT OF SNOW. TIRES SPIN WITH ONLY A SLIGHT COVERING OF SNOW ON THE ROAD. TIRES SPIN WHEN THERE IS ONLY WET PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298476January 6, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING SPEEDS RANGING FROM APPROXIMATELY 35 MPH OR MORE, THE SPEEDOMETER AND THE TEMPERATURE GAUGES DISPLAYED INACCURATE READINGS REGARDLESS OF THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE MILEAGE WAS 100,000. UPDATED 02/10/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298225January 5, 2010
ELECTRICAL SYSTEM
SPEEDOMETER BEGAN NOT WORKING. NOW THE TACHOMETER & HEAT GAUGE DON'T WORK. AM GOING TO HAVE TO PAY TO HAVE THE GEARS IN THE INSTRUMENT CLUSTER REBUILT BECAUSE THEY'VE BIT THE DUST & I HAVE NO WAY TO TELL HOW FAST I'M GOING OR HOW HOT MY ENGINE MIGHT BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298245January 5, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVROLET IMPALA. I HAVE NOT BEEN IN A ACCIDENT BUT I FEEL MY PROBLEM COULD POSSIBLY CAUSE ONE. THE SPEEDOMETER IN MY CAR STARTED ACTING UP RECENTLY. IT IS NOT ACCURATE, IT USUALLY READS ZERO WHEN I AM DRIVING BUT SOMETIMES READS A SPEED THAT IS CLEARLY INACCURATE. I DID SOME RESEARCH ON IT AND FOUND OUT IT IS A COMMON PROBLEM WITH THESE CARS AND A VERY COSTLY REPAIR. AT THIS POINT IN TIME I CANNOT AFFORD THE REPAIR SO I JUST TRY TO DRIVE SLOW. THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298364January 5, 2010
ELECTRICAL SYSTEM
THE INSTRUMENT PANEL IS MALFUNCTIONING. FIRST, THE TACHOMETER STOPPED WORKING AT ALL, NOW THE SPEEDOMETER INDICATES ERRONEOUS SPEEDS. IT SHOWS THAT I AM DRIVING VERY FAST WHEN I'M ACTUALLY MUCH SLOWER THAN THE REST OF THE TRAFFIC. WHEN PARKED, IT SHOWS 15-20 MPH. IT'S VERY UNSAFE TO DRIVE WITHOUT KNOWING YOUR REAL SPEED, ESPECIALLY ON LONG TRIPS ON THE HIGHWAY. SINCE THE PROBLEM IS QUITE COMMON, GM SHOULD ISSUE A RECALL TO AVOID SUCH NEGATIVE PUBLICITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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