Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10680062January 30, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL WAS JAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10680095January 30, 2015
ELECTRICAL SYSTEM
IGNITION KEY SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679652January 29, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PART WAS NOT AVAILABLE AND ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679721January 29, 2015
ELECTRICAL SYSTEM
MY CAR WAS STARTING UP FINE PRIOR TO 4:00PM MONDAY AFTERNOON. I DROVE HOME TO LET MY SON IN THE HOUSE TO GET MONEY FOR THE MOVIE AND WHEN I GOT BACK IN THE CAR TO START IT UP NOTHING.THE KEY WOULDN'T TURN AT ALL. AND THE NEXT DAY I WENT IN TO YEMMS CHEVORLET IN GALESBURG IL 61401 TO SEE WHY IT THE IGNITION KEY WOULDN'T TURN. THE GUY [XXX] WAS NOT IN AT THE TIME. SO I CALLED WEDNESDAY TO SEE IF HE WAS IN AND I WAS GIVING A DAY TO COME IN 1/31/2015 AT 10 AM TO GET A KEY.AND WAS TOLD IF IT IS THE IGNITION THAT YEMMS CHEVORLET WAS NOT GOING TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679750January 29, 2015
ELECTRICAL SYSTEM
THIS VEHICLE WAS PART OF THE GM IGNITION RECALL CAMPAIGN. THE "FIX" AT THE DEALERSHIP WAS SIMPLY ADDING TWO SMALL KEY RINGS TO MY IGNITION KEY AND PUTTING AN INSERT BLANK INTO KEY TO MAKE THE HOLE SMALLER. I WAS TOLD NOT TO ADD ANY OTHER KEYS TO THIS RING. IS THIS THE FIX THAT IS SUPPOSED TO SAVE MY LIFE? WHY AREN'T THE FAULTY IGNITIONS BEING REPLACED? IS THE GOVERNMENT GOING TO ALLOW THIS TO BE THE SOLUTION TO THE IGNITION PROBLEM? IT SEEMS LIKE WE VEHICLE OWNERS ARE THE LOSERS IN THIS RECALL CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679770January 29, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE SKID TO A STOP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE E-BRAKE NEEDED TO BE REPLACED AND THE ELECTRONIC PARKING BRAKE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE).THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679838January 29, 2015
ELECTRICAL SYSTEM
THE KEY GETS STUCK AND IS VERY DIFFICULT TO REMOVE THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679482January 28, 2015
POWER TRAIN
THE TRANSMISSION SLIPS AND WILL NOT ALLOW THE CAR TO SPEED UP WHEN TAKING OFF FROM A DEAD STOP. IT WILL THEN SUDDENLY REV UP AND TAKE OFF OR THE WHEELS WILL SPIN. THIS HAS HAPPENED MANY TIMES IN A DAY AND THEN BE FINE FOR A FEW DAYS. IT WORKS FINE IF SHIFTED MANUALLY. VERY DANGEROUS WHEN CROSSING INTERSECTIONS AND NOT KNOWING IF THERE WILL BE ANY POWER TO ACCELERATE. THE SUDDEN JERK IS HARD TO DEAL WITH IN THE WISCONSIN SLIPPERY WEATHER CONDITIONS. I HAVE SEEN MANY COMPLAINTS ON THE WEB FOR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679389January 28, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I'VE BEEN EXPERIENCING THE SAME PROBLEM WITH MY 2006 IMPALA OFF AND ON FOR THE LAST YEAR, MAYBE MORE. THE CAR WILL RANDOMLY GIVE ME AN ERROR OF "ENGINE POWER REDUCED." THE CAR SLOWS TO A CRAWL, HAS NO ACCELERATION, THE ENGINE SHAKES AND IT SPUTTERS UNTIL THE ENGINE IS TURNED OFF. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE TPS SENSOR. HE REPLACED THE THROTTLE BODY. THE CAR RAN FINE FOR A FEW MONTHS AND THEN IT STARTED AGAIN. SINCE I WAS GETTING THE SAME CODES, I TOOK IT BACK TO THE MECHANIC WHO INFORMED ME THAT IT COULD BE AN ELECTRICAL PROBLEM OR IT COULD HAVE BEEN CAUSED BY MY BATTERY, BUT THERE'S NO WAY TO TELL FOR SURE WITHOUT TROUBLESHOOTING. I HAVE SINCE BEEN TO SEVERAL MECHANICS, ALL WHO SAY THE CODES POINT TO THE THROTTLE BODY, BUT THEY ALSO AGREE THAT I SHOULDN'T BE GETTING THESE CODES SO QUICKLY AFTER REPLACING THE UNIT - WHICH COST OVER $300. I'M A SINGLE MOTHER WHO WORKS AND GOES TO GRADUATE SCHOOL FULL TIME. I DON'T HAVE THE RESOURCES TO CARELESSLY DUMP MONEY INTO A CAR. I'VE PUT UP WITH IT BECAUSE I CAN USUALLY PULL OVER, TURN THE ENGINE OFF, WAIT A MINUTE AND IT WILL CRANK BACK UP; HOWEVER, IT HAS GOTTEN PROGRESSIVELY WORSE. LAST NIGHT, I WAS DRIVING DOWN THE INTERSTATE WHEN THE CONSOLE READ "STARTING DISABLED SERVICE THROTTLE." THE ENGINE THEN SHUT OFF WHILE I WAS DRIVING AT HIGHWAY SPEEDS AND LEFT ME STRANDED ON THE SIDE OF A DARK HIGHWAY, ALONE, WITH A CAR FULL OF GROCERIES AND A SON WHO WAS WAITING ON HIS MOM TO GET HOME TO PUT HIM TO BED. FORTUNATELY, I WAS ON A ROAD WITHOUT A LOT OF OTHER CARS AROUND OR IT COULD HAVE BEEN MUCH MORE DANGEROUS. I'VE DONE A LOT OF RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM WITH GM CARS. AN INTERNET SEARCH WILL REVEAL THE SAME SYMPTOMS AND THE SAME RESULTS FROM DEALERS, ALL WITHOUT A PERMANENT FIX. GM NEEDS TO INVESTIGATE THIS ISSUE WHICH CLEARLY AFFECTS A LARGE NUMBER OF CARS ACROSS THE GM BRAND! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679402January 28, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679448January 28, 2015
VISIBILITY/WIPER
TL*THE CONTACT OWNS 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE POWER WINDOW ASSEMBLY FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER WINDOW REGULATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,562.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662810January 28, 2015
ELECTRICAL SYSTEM, SUSPENSION
2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL 14299 AND 12104. *LD THE CONSUMER LEARNED OF THE IGNITION SWITCH AND LOWER CONTROL ARM RECALL. HOWEVER, THE DEALER STATED THEY WOULD ONLY ADDRESS THE IGNITION SWITCH RECALL, BECAUSE THEY HAD NOT BEEN NOTIFIED OF ANY OTHER RECALLS OR PROBLEMS WITH THE SUSPENSION. THE CONSUMER STATED FROM TIME TO TIME, WHEN SHE TURNED THE STEERING WHEEL TO THE LEFT OR RIGHT, THERE WAS A NOISE SIMILAR TO THE TIRE RUBBING THE FENDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679288January 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE PASSLOCK SECURITY SYSTEM DISABLED INDEPENDENTLY. ADDITIONALLY, THE SECURITY LIGHTS AND EXTERIOR LIGHTING BEGAN TO FLASH. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678824January 26, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE FAILED TO START ON NUMEROUS OCCASIONS. IN ADDITION, THE VEHICLE FAILED TO SHUT OFF DUE TO THE IGNITION KEY STICKING TO THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO A DEALER ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE GEAR SHAFT WIRES WERE SENDING THE INCORRECT SIGNAL CAUSING THE SOLENOID TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678852January 26, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678855January 26, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL REPAIR, THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679001January 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678807January 25, 2015
ENGINE, STEERING
VEHICLE WAS LEAKING OIL FOR THE PAST SEVERAL MONTHS AND UPON INSPECTION BY LOCAL REPAIR SHOP ON JANUARY 15, 2015, TWO DIFFERENT VISIBLE LEAKS WERE FOUND AS A RESULT OF NORMAL WEAR AND TEAR AFTER ONLY APPROX. 73,000 MILES. THE REPAIR SHOP INDICATED THAT INFERIOR GASKETS/SEALS IN THE 1) ENGINES INTAKE MANIFOLD GASKET AND 2) THE RACK AND PINION SYSTEM CAUSED PREMATURE LEAKS TO OCCUR IN THE MODELS. REPAIR COSTS ARE ESTIMATED AT APPROX. $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678690January 24, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I TURNED MY CAR ON TO LET IT WARM UP AFTER WORK, THEN STARTED DRIVING HOME. THEN SOME LIGHTS POPPED ON. IT SAID SERVICE STABILITITRAK. IT SAID THAT IT WAS REDUCING ENGINE POWER. SERVICE CONTROL SOON. IT WAS VERY SCARY DRIVING HOME. THE CAR WOULD TAKE OFF BY ITSELF AND IT FELT LIKE IT WAS STALLING OUT. ITS A FAIRLY NEWER CAR 2011, I SHOULDN'T BE HAVING THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678452January 23, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
MY 2003 IMPALA HAS A SECURITY PASSLOCK FEATURE WHICH EITHER DOES NOT ALLOW VEHICLE TO START OR SHUT VEHICLE OFF WHEN IT THINKS IT'S BEING STOLEN. MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WHEN THIS SECURITY LIGHT COMES ON, AT THIS POINT I LOSE ALL CONTROL OF VEHICLE FUNCTIONS. THIS IS AN APPARENT PROBLEM WITH THOUSANDS OS GM VEHICLES THAT THEY KNOW ABOUT BUT GIVE NO SOLUTION OR RECALL TO. INSTEAD, CONSUMERS ARE BEING STUCK FOOTING THE BILL TO TRY AND FIND A SOLUTION TO A PROBLEM NO ONE SEEMS TO KNOW HOW TO SOLVE. PLEASE HELP HOLD GM RESPONSIBLE AND REPAIR OUR VEHICLES BEFORE FATALITIES OCCUR. THERE ARE PAGES OF POSTS IN SEVERAL FORUMS ONLINE WITH PEOPLE HAVING THE SAME ISSUE WITH NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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