Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10604275June 18, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER ON MULTIPLE OCCASIONS AND THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604297June 18, 2014
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CHIME SOUNDED AND SUDDENLY THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AND FUNCTION AS NORMAL. THE FAILURE OCCURRED SPORADICALLY. IN ADDITION, THE CONTACT WAS INVOLVED IN A CRASH ON TWO SEPARATE OCCASIONS WHERE THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10604350June 18, 2014
ENGINE, STEERING, VEHICLE SPEED CONTROL
AROUND APRIL MY CAR STARTED TO HAVE A HARD TIME ACCELERATING. A WARNING CANE ON THE DASH THAT READ "LOOSING ENGINEPOWER" OR WORDS TO THAT EFFECT. WHEN I WOULD BRAKE MY CAR WOULD SHAKE. WHEN I WOULD DRIVE AT ABOUT 35 MY CAR STEERING WHEEL WOULD START B TO SHAKE AND WAS HARD TO CONTROL. I TOOK IT TO MY LOCAL CHEVY DEALERSHIP WHERE I HAD THE OIL CHANGE, ALL FOUR BREAKS REPLACED, THE TECH TOOK A RIDE WITH ME TO HEAR AND FEEL WHAT MY CAR HAD BEEN DOING. HE SAID HE DIDN'T KNOW WHAT IT WAS BUT RAN A DIAGNOSTIC ON IT AND IT SAID MULTIPLE THINGS MAYBE WRONG WITH, SUCH AS THE FUEL INJECTOR, THE TURBO HAD CAME UP AND A FUEL REGULATOR AND THE ELECTRICAL SYSTEM. I ASKED IF IT WAS SAFE TO DRIVE AND THEY INSURED ME IT WAS. MY CAR CONTINUED TO MAKE ALL THESE SOUNDS AND STRUGGLED TO ACCELERATE AND THE BREAKS WERE STILL SLIPPING. ON APRIL 17TH I WAS DRIVING ON MY SON'S FIELD TRIP AND SUDDENLY MY CAR STARTED TO LOSE POWER. I PULLED OVER TO SIDE OF THE INTERSTATE AT THE TRUCK STOP. I TURNED MY CAR OFF AND OIL WAS EVERY WHERE. I HAD MY CAR TOWED TO THE LOCAL DEALERSHIP WHERE I PURCHASED THE CAR. THEY SAID THE TIMING CHAIN HAD BROKE, CAUSING MAJOR DAMAGE TO MY ENGINE. I WILL HAVE TO REPLACE MY ENGINE. HAD MY CAR BEEN PROPERLY DIAGNOSED, THIS COULD HAVE BEEN PREVENTED. I AM NOW OUT I FOUND A VEHICLE DUE TO THIS MISDIAGNOSIS. I HAVE HAD THIS CAR FOR ALMOST 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604328June 18, 2014
ELECTRICAL SYSTEM
THIS IS AN UPDATE TO FILE# 10597005 YOU ALREADY HAVE THE INFORMATION ABOUT OUR 2010 CHEVY HHR, ELECTRICAL ISSUES, AND ABOUT THINGS SHUTTING DOWN BEFORE THE NEW IGNITION SWITCH WAS INSTALLED. AND I INFORMED YOU THAT THE AIR BAG WARNING LIGHT CAME ON AFTER THE NEW SWITCH WAS IN, MAKING IT VERY DANGEROUS TO DRIVE. ON THE WEEK OF JUNE 10TH, 2014, I INFORMED YOU THAT WE WERE LEFT WITH NO CAR FOR A DAY AND A HALF, BECAUSE SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN WAS TOO BACKED UP. LIKE THEY HAVE BEEN SINCE THE RECALL. UPDATE, AS OF TODAY, JUNE 18TH, 2014: 1. THE AIRBAG FUSE WAS MISSING. THE AIRBAG LIGHT STILL COMES ON, PERIODICALLY AS WELL AS THE ANTI-THEFT LIGHT. 2. ON JUNE 14TH, 2014, MY HUSBAND EDWIN WAS STRANDED AND HAD TO BE TOWED BECAUSE OF THE NEW KEYS TO THE IGNITION SWITCH, STOPPED WORKING AND THE CAR WOULD NOT START. ONCE HOME, AFTER BEING TOWED, OUR SON, SUGGESTED TRYING THE OTHER KEY. AND IT WORKED. SOMETHING IS WRONG WITH THE BRAND NEW KEYS. WE ARE HERE, WONDERING, WHEN WILL THE SECOND KEY GO OUT, STOP WORKING WHILE DRIVING ETC.!!! 3. WE NEED TO TAKE THE CAR IN. BUT WE WERE TOLD THAT BECAUSE WE JUST GOT A NOTICE ABOUT THE POWER STEERING, THAT IT'S BEST TO WAIT UNTIL WE BRING THAT IN FOR THAT. BUT..ONCE AGAIN, THE PARTS ARE NOT IN!!!!! GM NEED TO TAKE THIS CAR BACK, OR GIVE US SOMETHING ELSE TO DRIVE UNTIL IT CAN BE FIXED. WE DO NOT FEEL SAFE AT ALL!!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598774June 17, 2014
ENGINE, ELECTRICAL SYSTEM
WAITING 6 WEEKS FOR DEALER IN JACKSONVILLE FL. TO OBTAIN THE PARTS REQUIRED TO CORRECT THE DEFECT. DEALER AND GM WILL NOT PROVIDE A DATE FOR WHEN THE DEFECT WILL BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597175June 17, 2014
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, SHE NOTICED THE VEHICLE EXHIBIT A BOOST/JERK TYPE MOVEMENT, AND IT MADE A STRANGE NOISE. WHEN SHE TOOK THE VEHICLE TO THE DEALER, SHE WAS INFORMED THE PROBLEM WAS A SPARK PLUG AND THEY FIXED IT. HOWEVER, ONE NIGHT WHILE DRIVING, THE VEHICLE ONCE AGAIN EXHIBITED THE SAME BOOST/JERK MOVEMENT, AS IF SHE SUDDENLY HIT THE BRAKE, AS THE VEHICLE WAS LOSING SPEED, UNTIL IT SHUT DOWN COMPLETELY. SHE WAS ABLE TO PULL OVER, TURN THE VEHICLE OFF, AND RE-STARTED IT AGAIN WITH NO PROBLEM. A MONTH LATER, THE SAME THING HAPPENED, ONLY THAT TIME, THE ELECTRONIC STABILITY CONTROL LIGHT STARTED BLINKING, FOLLOWED BY A STRANGE NOISE. THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED AGAIN IN MAY 2014. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599028June 17, 2014
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE THE ELECTRIC POWER STEERING FAILED CAUSING MY SON TO HAVE TO PULL OVER QUICKLY AS IT WAS QUITE DIFFICULT FOR HIM TO CONTROL THE CAR. DURING ONE EVENT HE ALSO DESCRIBED WHAT SEEMED TO BE LOSS OF BRAKES AS HE SAID HE HAD THE BRAKE TO THE FLOOR AND WAS NOT STOPPING; HE HAD TO USE THE EMERGENCY BRAKE; THIS OCCURRED AT THE SAME TIME AS THE POWER STEERING LOSS. HE HAS HAD SEVERAL INSTANCES WHERE HE WOULD TRY TO ACCELERATE WITHOUT AFFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599040June 17, 2014
AIR BAGS, STEERING, STRUCTURE:BODY
AIR BAG LIGHT COME ON IN THE PASSAGE SET WHEN KNOW ONE IN THE SET.THE STEERING MADE FUNNY POPPING NOISE. AN ALL THE DOOR HANDLE BROKE WHERE YOU COULD NOT GET OUT OF THE AUTO. AND THE CAR SHOW ON CAR FAX THAT IT IS A BUY BACK AUTO. BUT GM SAY IT NOT. AND ONE OF THE HANDLE IS BREAKING ON THE DRIVER SIDE. AND I CAN NOT SALE IT BECAUSE IT SHOW AS A BUY BACK.TDMV SAY IT WAS AND THEN THEY CHANGE THERE MIND. I FILL LIKE SOMEONE AT GM PAY THEM OFF . I KNOW THIS HAS BEEN A LONG TIME BUT I STILL HAVE THE CAR. AND I AM STILL LOOKING FOR HELP.I WILL KEEP A COPY FOR MY RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598427June 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PARTS DELAY. THERE WERE NO FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598481June 16, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER ON NUMEROUS OCCASIONS ADVISED HER THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. THE RECALL REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598500June 16, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBERS 14V047000 (AIR BAG, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598504June 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH ON A HIGHWAY THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT RECEIVED NOTICES FOR NHTSA RECALL CAMPAIGN NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598505June 16, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 40 MPH THE SPEED DECREASED TO 20 MPH. THE CONTACT HAD TO SHUT THE VEHICLE OFF AND RESTART IT IN ORDER TO CORRECT THE FAILURE. THE TRACTION WARNING INDICATOR ILLUMINATED WHENEVER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598508June 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 124,509.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598511June 16, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE DETACHED AND SHE WAS UNABLE TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598253June 14, 2014
ELECTRICAL SYSTEM, STEERING
WE PURCHASED THIS VEHICLE USED IN LATE 2009 WITH APPROXIMATELY 30000 MILES. A COUPLE YEARS INTO OWNERSHIP THE CAR ENGINE BEGAN SHUTTING OFF WHILE DRIVING UNEXPECTEDLY, 4 TIMES DURING LEFT HAND TURNS WHERE WE WERE TURNING INTO PARKING LOTS OR DRIVING OVER A DIP IN THE ROAD. ONCE OVER A POTHOLE. IT'S VERY SCARY , LEFT HAND TURNS ARE DANGEROUS MANEUVERS ANYWAYS , LET ALONE HAVING YOUR CAR STALL WHILE DOING IT. THESE INCIDENTS OCCURRED BEFORE WE EVER HEARD OF RECALL. WE RECEIVED THE NOTICES IN THE MAIL , BUT PARTS WERE NOT AVAILABLE AND THE DEALER IS CLEARLY OVERWHELMED AND ANNOYED. OUR FIRST CONTACT WAS INCREDIBLY RUDE AND PUT MY HUSBAND ON HOLD FOR TWENTY MINUTES AND THEN BASICALLY SAID DON'T CALL US WE WILL CALL YOU AND HUNG UP ON HIM.. IN MAY THE POWER STEERING ISSUE HAPPENED WHILE I WAS DRIVING ON THE FREEWAY TRAVELING 65MPH ON A FREEWAY CURVE DURING HEAVY WINDS . THE CHIME SOUND WAS FOLLOWED BY THE ERROR MESSAGE AND I BECAME VERY AFRAID AND THE CAR WAS VERY HARD TO STEER. I FINALLY GOT TO SHOULDER AFTER COMPLETELY PANICKING BECAUSE I DID NOT UNDERSTAND WHAT HAPPENED. THE CAR WILL RESUME NORMAL OPERATION AFTER TURNING OFF FOR A PERIOD AND RESTARTING, BUT IT'S JUST A MATTER OF TIME TILL IT HAPPENS AGAIN. THE RECALL ON THE STEERING IS NOT BEING COVERED BECAUSE MY MODEL YEAR IS NOT INCLUDED IN RECALL EVEN THOUGH GM IS COVERING IT IN OTHER 2007???? MAKES NO SENSE. I'M TOLD THAT THEY ARE EXTENDING LIFETIME WARRANTY TO ORIGINAL OWNER BUT MOST OF THESE MODEL YEARS ARE ALREADY IN RESALE MARKET SO WE ARE EXCLUDED, SO I GUESS THIS WILL FALL ON OUR POCKETS. . I AM VERY ANNOYED AND I REFUSE TO DRIVE MY KIDS AROUND IN THIS DEATH TRAP ANYMORE. I ASKED FOR LOANER FINALLY. I'M DONE WITH THIS THING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598022June 13, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT MALFUNCTIONED. THE SEAT BELT FAILED TO UN-LATCH WHEN THE RELEASE BUTTON WAS PUSHED. THE FAILURE HAS CONTINUED TO RECCURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598177June 13, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO LOCK WHENEVER THE KEY WAS REMOVED FROM THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE HAD RECENTLY BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS AND EXPLAINED TO THE CONTACT THAT WHAT WAS PERCEIVED AS THE FAILURE WAS ACTUALLY A NEW SAFETY FEATURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 124,636.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595101June 12, 2014
ELECTRICAL SYSTEM, STEERING, SUSPENSION, SERVICE BRAKES, HYDRAULIC, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, VISIBILITY:WINDSHIELD WIPER/WASHER
2006 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL AND POWER STEERING AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED TWO DAYS AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE VEHICLE HAD TO BE FLAT-BEDDED BACK TO THE DEALER, BECAUSE IT WOULDN'T START. IT WAS DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED. ALSO, THE RIGHT PASSENGER OUTSIDE MIRROR FELL OFF, THE RIGHT PASSENGER WIPER ARM BROKE, THE ROTORS WERE REPLACED TWICE IN TWO YEARS, AND THE REAR SHOCKS WERE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597846June 12, 2014
ELECTRICAL SYSTEM, STEERING
THE POWER STEERING CHIMES AND THEN THE DASHBOARD DISPLAYS POWER STEERING. THE WHEEL IS BECOMING HARDER TO TURN ESPECIALLY IN CURVES AND MAKING TURNS. ON THE HIGHWAY THE WHOLE STEERING WHEEL ALMOST GETS SO TIGHT YOU CAN'T GET INTO ANOTHER LANE. ON THE STREET I CAN START THE CAR AND IT WILL RESET IF I LET IT SIT BUT THEN IT WILL JUST CHIME AGAIN AND GO RIGHT BACK OUT. THIS IS SO FRUSTRATING BECAUSE I CONTACTED GM CUSTOMER SERVICE ON SEVERAL OCCASIONS AND THE HOLD TIME IS CRAZY 3-4 HRS LISTENING TO MUSIC AND THEN BEING TOLD THAT THERE IS NO RECALL ON MY CAR AT THIS TIME BUT THERE IS A LIFETIME WARRANTY WHICH THE LOCAL DEALERSHIP WON'T HONOR OR EVEN LOOK AT THE CAR UNTIL THEY SEE IT ON CHEVY WEBSITE EVEN THOUGH SEVERAL REPS HAVE SENT EMAIL NOTICES TO THE GM LOCAL HEAD MGR. THEY SAID WE WILL LOOK AT THIS AS A CASE BY CASE. THIS IS VERY VERY UNSAFE. IT'S NOT LIKE GM IS NOT AWARE OF THIS ISSUE, THEN BEING TOLD THAT THE PARTS ARE NOT AVAILABLE AND THE RECALL NOTICES HAVE NOT BEEN SENT OUT YET, AND THEN BEING TOLD AFTER THEY FIXED THE IGNITION SWITCH PROBLEM IN MY CAR AND THIS WAS TAKING PLACE AT THE SAME TIME THAT THEY COULD NOT LOOK OR DO ANYTHING ABOUT THIS. GM IS AWARE OF THIS! I'M SCARED THAT I AM GOING TO BE DRIVING AND LOSE COMPLETE CONTROL DO I HAVE TO DIE BEFORE GM WILL TAKE RESPONSIBILITY FOR THIS. NOT LIKE THEY ARE NOT AWARE OF THIS ISSUE BECAUSE THEY ARE AND IT SHOULD BE FIXED! GETTING THE RUN AROUND IS SO FRUSTRATING WHEN THEY HAD MY CAR FIXING THE IGNITION SWITCH THAT WAS ON RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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