Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10839573March 2, 2016
VEHICLE SPEED CONTROL
I WAS DRIVING AROUND 30 MPH AND SPED UP TO PASS A CAR. ALL OF A SUDDEN, THE ACCELERATOR PEDAL WENT TO THE FLOOR AND WAS STUCK THERE. I COULDN'T BUDGE IT. LUCKILY, MY BRAKES WERE STRONG ENOUGH TO OVERPOWER THE ACCELERATOR. I STOPPED THE CAR AND SHUT IT OFF. I WAS STRANDED. MY MOM CAME DOWN AND TURNED IT ON AGAIN AND IT WAS FINE. I HAD HER DRIVE ME HOME SINCE I AM EIGHT MONTHS PREGNANT. THIS WAS A REALLY SCARY OCCURANCE AND I AM WORRIED IT MAY HAPPEN TO SOMEONE ELSE. I BROUGHT THE CAR TO THE DEALER TO GET IT FIXED BUT THEY COULDN'T FIND ANYTHING WRONG. SO HERE I AM WITH A POTENTIALLY DANGEROUS VEHICLE WITH NO KNOWLEDGE OF WHAT MAY BE WRONG. IN ADDITION, AFTER DOING SOME RESEARCH I FOUND THAT OTHERS HAVE HAD THE SAME PROBLEM. SOME HAVE BEEN IN ACCIDENTS BECAUSE OF IT. WHAT IS IT GOING TO TAKE BEFORE THIS IS RECALLED? A DEATH? I WOULDN'T RECOMMEND ANYONE BUY THIS CAR. AT LEAST THIS YEAR OF THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839077February 29, 2016
ELECTRONIC STABILITY CONTROL (ESC)
THE ELECTRONIC POWER STEERING MOTOR ASSIST SYSTEM IS NOT WORKING. I START THE CAR AND WITHIN 2 MINUTES THE CAR IS SAYING THAT THE EPS IS NOT FUNCTIONING AND STEERING THE CAR BECOMES EXTREMELY DIFFICULT. ALL THE TIME. VERY UNSAFE AT ANY SPEED ESPECIALLY TURNING. I WOULD LIKE MY CAR TO BE INCLUDED IN THE NATIONAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838677February 26, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE STOPPED AT A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE BUMPER BECAME SLIGHTLY DETACHED FROM THE VEHICLE. THE CONTACT LOOKED AT THE AREA OF THE VEHICLE WHERE THE BUMPER NEEDED TO BE RE-ATTACHED AND NOTICED THAT THE METAL INNER BUMPER WAS SEVERELY RUSTED. WHEN TOUCHING THE INNER BUMPER, IT IMMEDIATELY DISINTEGRATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10838112February 25, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FRACTURED. THE FAILURE HAPPENED WITHOUT WARNING. THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE BATTERY ALSO FAILED AND PREVENTED THE DRIVER AND PASSENGER SIDE WINDOWS FROM BEING USED. THE VEHICLE WAS DIAGNOSED AND THE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838492February 25, 2016
STRUCTURE:BODY
THE DOORS COME OPEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837830February 23, 2016
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FUSE BOX CAUGHT FIRE AND CAUSED THE BATTERY TO DRAIN COMPLETELY. BYSTANDERS HELPED TO EXTINGUISH THE FIRE. ON ANOTHER OCCASION, THE VEHICLE LOST ALL POWER AND FUNCTIONALITY AND THE IGNITION KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 24,400.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10837536February 22, 2016
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND STATED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837587February 22, 2016
STEERING
STEERING COLUMN LOCKS UP. CAR IS VERY,VERY,VERY HARD TO STEER. POWER STEERING GOES OUT AT ANY TIME AND I AM AFRAID TO DRIVE BECAUSE OF POTENTIAL ACCIDENT. I HAVE ALREADY CALLED ,02/15/2016, AND COMPLAINED ABOUT POWER STEERING LOCK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837279February 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE DRIVING THIS VEHICLE, THE POWER STEERING LIGHT FLASHES ON DASH BOARD AND I LOSE ALL THE FUNCTION OF THE POWER STEERING. IT HAS NOW HAPPENED 4 SEPARATE TIMES IN TWO WEEKS, THE LAST WHEN I WAS TURNING A CORNER AND NEARLY HIT A CAR ON THE SIDE OF THE ROAD BECAUSE I COULD NOT STEER THE VEHICLE. I HAVE A SAFETY RECALL LETTER FROM GENERAL MOTORS STATING THAT I HAD TO PAY OUT OF POCKET TO FIX AND THEN THEY WOULD DETERMINE IF IT FELL UNDER THERE RECALL. WHEN THE LETTER STATES TO BRING IT TO THE DEALERSHIP SHOULD THE POWER STEERING LIGHT EVER COMES ON THE DASH PANEL, WHICH IT HAS DONE KNOW 4 TIMES WHEN THE POWER STEERING FAILED. I COULD BEEN KILLED IF I HAD BEEN GOING FASTER OR KILLED SOME ONE. THIS IS AN ISSUE WITH THE GM FAULTY MECHANICS. FIRST IT WAS THE IGNITION HAVING TO GIVE MY VEHICLE UP FOR NEARLY 6 WEEKS TO HAVE IT FIXED. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED BY GENERAL MOTORS AND PAID FOR BY GENERAL MOTORS, NOT THE CONSUMER. WHAT IS IT GOING TO TAKE, ANOTHER DEATH BECAUSE OF THE MISTAKES. EVEN AFTER THEY NOTIFIED ME THAT IS A SAFETY ISSUE VIA LETTER, BUT I FIRST PAY OUT OF POCKET AND THEN DETERMINE IF THEY WILL REIMBURSE ME FOR IT. THE FIRST TIME I WAS IN DOWNTOWN LA GOING TO WORK AND ONCE AGAIN WHEN I TURNED LEFT WHILE DRIVING, THE SECOND ON THE 405 IN RUSH HOUR TRAFFIC, JUST AS I WAS ACCELERATING AND CHANGING LANES, THE LIGHT FLASHED ON THE DASH BOARD (POWER STEERING) AND I LOST ALL POWER STEERING CAPABILITY. THE THIRD WAS THE WEEK OF FEBRUARY 15, 2016. TURNING LEFT AGAIN AND THE FOURTH TIME JUST YESTERDAY AGAIN WHEN I TURNED LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826104February 15, 2016
UNKNOWN OR OTHER
KEY FOB IS INOPERABLE EXCEPT FOR THE LOCATE CAR OPTION. UNABLE TO LOCK/UNLOCK DOORS OR ARM SECURITY SYSTEM. GOT A NEW BATTERY AND THOUGHT THAT MIGHT FIX IT, BUT IT'S STILL INOPERABLE. THIS CAR IS BARELY 6 YEARS OLD AND IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THIS CAR THAT WAS RATED WITH ONE OF THE HIGHEST SAFETY RATINGS FOR IT'S TYPE AND THAT IS WHY I PURCHASED IT. NOW I CANNOT EVEN ARM THE ANTI-THEFT DEVICE TO SAFEGUARD MY CAR AND ANYTHING IN IT. WINDOWS DON'T ROLL DOWN, DOOR HANDLES BREAK OFF, THE ELECTRICAL SYSTEM IS NOT REPORTING THE CORRECT INFORMATION, THE STEERING IS LOCKING UP AND THE PREVIOUSLY RECALLED IGNITION SWITCH IS NOT PERFORMING CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826095February 14, 2016
AIR BAGS
THE SERVICE AIR BAG LIGHT KEPT APPEARING. IT WOULD BE ON FOR A FEW DAYS, THEN GO OFF AND THE CHECK ENGINE LIGHT WOULD APPEAR. THE LIGHT DESIGNATING SEAT BELT USE FOR THE PASSENGER WOULD NOT ISSUE A WARNING SOUND AND SOMETIMES WOULD NOT COME ON EVEN IF SOMEONE WAS SITTING IN THE PASSENGER SEAT. THIS HAPPENS AT ANY TIME WHEN THE CAR IS TURNED ON. THIS HAS BEEN VERIFIED BY A CHEVY DEALER, BUT THEY SAY SINCE MY CAR IS NOT ONE OF THE VINS BEING RECALLED FOR THIS PROBLEM THAT I WILL HAVE TO PAY FOR IT. THEY HAVE OFFERED ME A RECONCILIATION DEAL FOR A LESSER DOLLAR AMOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826097February 14, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
POWER WINDOWS: UNABLE TO ROLL DOWN ANY WINDOW EXCEPT THE DRIVER SIDE USING THE DRIVER SIDE DOOR PANEL. THIS, IN CONJUNCTION WITH THE DOOR HANDLES BREAKING OFF WHEN THE CAR WAS BARELY 3 YEARS OLD, MAKES IT A SAFETY CONCERN SHOULD I NEED TO GET OUT OF THE CAR THROUGH THE WINDOWS. I AM ABLE TO ROLL THE WINDOWS UP WHEN USING THE DRIVER SIDE DOOR PANEL BUTTON, JUST UNABLE TO ROLL THEM DOWN. THIS STARTED OUT WITH THE FRONT PASSENGER SIDE WINDOW NOT WORKING, THEN WENT TO THE REAR DRIVER SIDE AND NOW THE REAR PASSENGER SIDE WINDOW CAN ONLY BE LOWERED BY LOCKING THEN UNLOCKING THE WINDOW AND APPLYING PRESSURE TO THE WINDOW SWITCH AT AN ANGLE. IF I NEEDED TO GET MY SERVICE DOG OUT OF THE BACK SEAT AND WAS UNABLE TO USE THE DOOR, I WOULD NOT BE ABLE TO LOWER THE WINDOW WITHOUT EFFORT. THIS PUTS HER LIFE OR THE LIFE OF A HUMAN WHO MAY BE PRESENT IN THE BACK SEAT AT SERIOUS RISK. THIS SLOWLY STARTED A COUPLE YEARS AGO AND HAS ESCALATED. THE LOCAL CHEVY DEALER, RIVERSIDE CHEVY IN ROME, GEORGIA, IS AWARE OF THE PROBLEM, BUT THE COST IS TOO MUCH FOR MY DISABILITY INCOME TO COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826099February 14, 2016
STRUCTURE:BODY
BOTH INSIDE FRONT DOOR HANDLES BROKE OFF BEFORE THE CAR WAS 2 YEARS OLD. I AM DISABLED AND WITH THE OTHER PROBLEMS I AM REPORTING THAT ARE RELATED TO THIS CAR, THIS IS A SERIOUS SAFETY ISSUE THAT WOULD TRAP ME IN THE CAR IF THERE WERE EVER AN ACCIDENT. WITH THE WINDOWS NOT BEING ABLE TO BE ROLLED DOWN FROM THE DRIVER'S SIDE CONTROL PANEL IT IS IMPOSSIBLE TO OPEN THE TWO FRONT DOORS IF YOU DON'T HAVE SMALL ENOUGH FINGERS TO REACH INSIDE THE DOOR AND UNLATCH THE MECHANISM. EVERYONE I HAVE SPOKEN WHO HAS AN HHR ARE ALSO HAVING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826100February 14, 2016
STEERING
STEERING WHEEL IS LOCKING IN PLACE AS IT SHOULD WHEN YOU PARK, TURN THE CAR OFF AND REMOVE THE KEY, BUT THEN THE STEERING REMAINS LOCKED WHEN YOU INSERT THE KEY AND ATTEMPT TO RESTART THE CAR. THE WHEELS ARE NOT IN A TURNED POSITION AND THE STEERING WHEEL IS IN IT'S APPROPRIATE POSITION. IT TAKES WIGGLING THE STEERING WHEEL AS MUCH AS YOU CAN UNTIL THE KEY CATCHES TO GET IT TO START. THE KEY WILL COMPLETELY TURN TO THE "ON" POSITION, BUT IF THAT STEERING WHEEL IS LOCKED THERE IS NO CONNECTION AND THE STEERING MUST BE WIGGLED UNTIL THE KEY ENGAGES. ALSO, THE STEERING DOES NOT RESPOND AS WELL AS IT DID BEFORE THE 1ST RECALL FOR THE IGNITION SWITCH. IT FEELS AS IF THE WHEELS ARE NOT RESPONDING APPROPRIATELY WHEN I AM DRIVING. IT'S HARDER TO MAINTAIN CONTROL AND STAY IN MY LANE. I DO NOT KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL ON THE STEERING THAT WAS PREVIOUSLY PERFORMED BUT IT IS BECOMING PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826101February 14, 2016
SEATS
BLEW OUT A TIRE,SPUN 180 DEGEES FACING ON COMING TRAFFIC,HEAD ON COLLISON WITH FORD PICK UP. HIGHWAY SPEED.AIR BAG DEPLOYED.MOTOR FOR DRIVERS SEAT APPARENTLY BROKE OFF AND DRIVERS SEAT SLID FORWARD ,PINNING DRIVERS LEGS BETWEEN SEAT AND BOTTOM OF DASH BOARD,RESULTING IN BREAKING BOTH FEMURS,RIGHT KNEE AND KNEE CAP WITH COMPOUND FEACTURES.SEAT MOTOR WAS FOUND IN FRONT FLOORBOARD , NEAR BRAKE PEDAL ,WITH PLASTIC MOUNTING EARS BROKEN OFF AND SCREWS STILL IN PLACE. SEAT APPEARS TO BE FURTHER FORWARD THAN SEAT ADJUSTMENT WOULD ALLOW.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10825987February 13, 2016
STEERING
WHILE DRIVING ON A CITY ROAD THE POWER STEERING WENT OUT SO THAT IT BECAME VERY HARD TO STEER THE VEHICLE. THERE WAS A SMELL OF AN ODD TYPE ALSO NOTICED. AN INDICATOR LIGHT ON THE DASH BOARD ALSO CAME ON AT THAT TIME INDICATING POWER STEERING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825905February 12, 2016
STEERING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN INTERMITTENTLY BEFORE FAILING COMPLETELY. THE CONTACT ALSO STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT STATED THAT THE BULBS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825425February 10, 2016
ELECTRICAL SYSTEM
MY CAR WAS INVOLVED IN THE IGNITION RECALL...TOOK IT IN HAD IT ALL FIXED. NOW THAT SAME SWITCH HAS GONE FAULTY AGAIN. THE CAR WILL NOT TURN OVER. ACTS JUST LIKE THE STARTER IS GOING OUT, IT SLOW TO START AND GETS WORSE AND WORSE TILL IT WILL NO LONGER START. I HAVE HAD THE BATTERY REPLACED AND STARTER(DUE TO THAT SEEMED TO BE THE ISSUE. AFTER DIGGING DEEPER INTO THE DIAGNOSTIC CODE I HAVE DISCOVERED THAT SWITCH KEEPS COMING UP AS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825181February 9, 2016
SERVICE BRAKES, ENGINE, POWER TRAIN
IN A PARKING GARAGE ON THE 4TH FLOOR. BACKING OUT OF SPACE. WHILE BACKING UP, I HEAR A LOUD BOOM. NOTHING BEHIND ME. THOUGHT PERHAPS A TIRE FAILURE. PUT VEHICLE IN DRIVE TO PULL FORWARD OUT OF TRAFFIC LANE, AND THE ENGINE ACCELERATED UNCONTROLLABLY. BRAKES WOULDN'T RESPOND. BY THE GRACE OF G-D OR REFLEXES, I TURNED THE WHEEL TO THE RIGHT TO AVOID FLYING THROUGH THE GUARDRAIL AND OFF THE 4TH STORY OF THE PARKING GARAGE. VEHICLE CAME TO A HALT WHEN IT SMASHED INTO A CONCRETE SUPPORT PILLAR. BOTH AIR BAGS DETONATED, PASSENGER-SIDE AIR BAG APPARENTLY BROKE THE WINDSHIELD ON THAT SIDE. ENGINE SHUT OFF. LIGHTS IN PASSENGER COMPARTMENT TURNED ON, HAZARDS STARTED FLASHING ON/OFF (COULDN'T TURN THEM OFF). WAITED FOR TOW TRUCK FOR 5 HOURS. TOW DRIVERS HAD TO JUMP BATTERY - COULDN'T GET FRONT HOOD OPEN, BACK DOOR ELECTRONIC LOCK NON-FUNCTIONAL DUE TO DEAD BATTERY. TOW DRIVER CLIMBED INSIDE CAR, REMOVED INSIDE DECKING TO ACCESS BATTERY. TOW DRIVER JUMPED BATTERY, ATTEMPTED START. FIRST TWO OR THREE TIMES, IT WOULDN'T START, EVENTUALLY ON THE 4TH OR 5TH TIME IT STARTED BUT THE ENGINE WAS RACING AGAIN. TOW DRIVER PUT CAR IN REVERSE AND IT FLEW BACKWARD (I THOUGHT IT WAS GOING TO GO OFF THE DECK OF THE GARAGE BACKWARDS...). HE STOPPED THE VEHICLE, TURNED THE WHEEL AND HEADED FORWARD - IT SHOT DOWN THE RAMP UNTIL THEY GOT IT OUT OF THE GARAGE AND ON THE TRUCK (I WAS OUTSIDE THE VEHICLE WATCHING FROM A SAFE DISTANCE WHILE HE DID THIS). VEHICLE TOTALED. NOT SURE WHAT THE PROBLEM IS/WAS, BUT I'M LUCKY TO BE ALIVE. HAVE HEARD OF ISSUES INVOLVING STUCK IDLE SOLENOIDS, DRIVE TRAIN PROBLEMS, ETC.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10838323February 2, 2016
FUEL SYSTEM, GASOLINE, STRUCTURE
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LINE CORROSION AND FUEL LEAK ISSUES. *SMD THE CONSUMER STATED SHE NOTICED HESITATION WHEN STARTING THE VEHICLE. ALSO, THE CONSUMER KEPT SMELLING GASOLINE. THE CONSUMER DID NOT BELIEVE THAT A RUSTED FUEL LINE WAS A MATTER OF NORMAL WEAR AND TEAR OR OWNER NEGLECT. THE DEALER INFORMED THE CONSUMER, THE RUSTED FUEL LINE, HAD TO DO WITH THE AGE OF THE VEHICLE. GM INFORMED THE CONSUMER, THE ISSUE WAS PREVALENT WITH HER MAKE AND MODEL. HOWEVER, THERE WOULD NOT BE ASSISTING HER WITH THE MATTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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