Chevrolet Equinox Complaints (2019)

310 consumer complaints on file.

#11773749October 26, 2026
UNKNOWN OR OTHER
The vehicle intermittently loses motive power. After stopping, the engine revs when I press the accelerator, but the vehicle does not move. It only moves again after I turn the vehicle off and restart it. No warning lights appear when this happens. This defect could leave me stranded in traffic or unable to clear an intersection, creating a serious safety risk. Auto Plus identified a transmission problem and told me that a transmission bolt is missing. I previously reported the stalling and loss-of-power issue to General Motors, but I was told that nothing was wrong. My VIN is not included in the applicable transmission recall\. Please document and investigate this complaint to determine whether the loss of motive power, transmission problem, and missing bolt may represent a known or safety-related defect. Please also review whether other vehicles may be experiencing similar problems and whether additional safety action is necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773452October 25, 2026
SERVICE BRAKES
I had just come back from [XXX]. I just gotten off the highway was turning to go home went to break and I could not depress the break on my dashboard. It said brake assistant failure or brake assistance. Something I was 2 miles from home. I had two babies in the car. I had to drive it 2 mph because it was after dark and there was no way to get anybody out there to get me home or to tow it anywhere. It was the most terrifying experience in my life had this happened on the highway we would’ve been dead. Prior to this there have been no issues with my breaking. My brakes are in good shape. There is some kind of failure in this car. My engine check engine light came on the brake assistant light came on warning the little icon on your dashboard and I could not break now my car is parked in my driveway. I have no secondary car and I am so upset about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773368October 24, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2019 Chevrolet Equinox has experienced repeated engine and transmission problems despite multiple repair attempts. I spent approximately $10,000 on a new transmission, but the vehicle still runs but will not move. These recurring failures raise serious safety concerns. The exact cause is UNKNOWN, and repair records may be available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773251October 23, 2026
ENGINE
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at 65 MPH, the vehicle lost power. The check engine warning light was illuminated, and the message "Reduced Speed" was displayed. The dealer was contacted, and a diagnostic test was scheduled. The vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the failure with Product Emission Recall : N192271200. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772221October 19, 2026
FUEL/PROPULSION SYSTEM
•Vehicle: 2019 Chevrolet Equinox •Speed: Approximately 70 mph •Warning displayed: "Vehicle Power Reduced" •Vehicle reduced speed to approximately 30 mph •Vehicle would not accelerate •Safety risk: Exposure to high-speed traffic and possible rear-end collision •Dealer stated VIN is not covered by any recall •Symptoms appear consistent with those described in GM Campaign N192271200 / N192266090
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770556October 12, 2026
SERVICE BRAKES
1- brakes failed entering garage they were applied, it screeched and hit the wall 2- there was a safety risk, but fortunately no injuries, just vehicle and property damage 3 - not reproduce, dealer who had performed rear brake job 4 weeks prior looked at it and said it was fine 4- no it has not been inspected by anyone but the dealer 5- no warnings were noticed, so unknown
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11769359October 6, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SAFETY VEHICLE COMPLAINT / DEFECT REPORT Vehicle: 2019 Chevrolet Equinox Complaint Type: Brake Failure / Loss of Braking Ability / Vehicle Malfunction Incident Date: XXX Location: [XXX] Request: Safety defect investigation Description of Incident On XXX, while my 2019 Chevrolet Equinox was being operated in the [XXX] area after exiting the highway, the vehicle experienced a serious and potentially life-threatening malfunction. As the vehicle approached a situation requiring the driver to stop, the brake pedal was pressed, but the vehicle did not stop as expected. The brake pedal went completely to the floor, and there was little to no braking response from the vehicle. At the same time, the vehicle experienced additional significant mechanical/electrical problems. The vehicle would not properly shift into gear, and the vehicle began flickering/shaking and malfunctioning. The combination of loss of braking ability and the inability to properly shift the vehicle created an extremely dangerous situation. A failure of the braking system while the vehicle is being operated on or near a highway presents a serious risk of a crash, injury, or death. The vehicle was subsequently inspected by a mechanic. I was informed that the issue was possibly related to the fuel pump, although the cause of the brake failure and the other vehicle malfunctions has not been definitively established. I am requesting that this incident be formally documented and investigated as a potential safety defect involving the 2019 Chevrolet Equinox. My primary concern is that the vehicle experienced a complete or near-complete loss of braking ability, with the brake pedal going to the floor and the vehicle failing to stop normally. The simultaneous inability to shift gears and additional vehicle malfunction makes this particularly concerning. I believe this issue warrants investigation to determine whether there is a recurring defect . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768774October 3, 2026
SERVICE BRAKES
While driving my 2019 Chevrolet Equinox, the brake pedal suddenly became extremely hard to press while the vehicle was being driven. The problem occurred unexpectedly while the driver was slowing down. Significantly more force than normal was required to press the brake pedal, which made it difficult to slow and stop the vehicle safely. The suspected component/system is the brake assist system, potentially the brake booster or vacuum system, but the exact cause is UNKNOWN at this time. The vehicle is available for inspection upon request. This created a significant safety risk because the braking system suddenly required substantially increased pedal force while the vehicle was in motion. We were able to get the vehicle stopped and did not continue driving it because of the safety concern. The problem has NOT yet been confirmed or diagnosed by a dealer or independent repair facility. The vehicle has not yet been inspected by the manufacturer, police, or an insurance representative. The check-engine warning light came on AFTER the hard brake pedal problem occurred. There were no known warning symptoms immediately before the brake problem occurred. The brake issue appeared suddenly and unexpectedly while driving. At this time, the exact component that failed is UNKNOWN. Our best assessment is that there may be a problem with the brake booster, vacuum supply, or another component responsible for brake assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766711September 24, 2026
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and went to the floorboard, but the vehicle hesitated to accelerate before lurching forward. Additionally, the vehicle lost motive power while driving 60-70 MPH and decelerated to 10 MPH. The engine revved while stopped at a red light, and the RPM was at HIGH. The check engine warning light was illuminated. The contact stated that the vehicle was taken to the dealer on six occasions for the recurring failure. The contact stated that DTC: P0401 and P0521 were retrieved and cleared after securing the air box cover after the first failure. The second time, the EGR housing was clogged with carbon, and the oil sensor failed internally and was replaced. The third time, the wiring harness and unknown sensors were replaced. The fourth time, an unknown sensor and module were replaced. The fifth time, the dealer replaced the transmission with a used transmission, but the failure persisted. The vehicle was then taken back to the dealer, and it was determined that the driver's side CV axle seal, NOx sensor 1, MAF sensor, passenger side front wheel bearing, two front tires, four TPMS, intake manifold, and air temperature sensor mount needed to be replaced. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762267September 4, 2026
POWER TRAIN
Car has less than 75,000 miles and needs a new transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760553August 29, 2026
UNKNOWN OR OTHER
The power liftgate on my 2019 Chevrolet Equinox experienced a sudden mechanical failure without warning. I pushed the automatic liftgate button and the liftgate raised normally. Once raised, the upper mounting bolt securing the power liftgate actuator severed. The actuator broke loose, struck the rear taillight assembly and pushed it outward approximately one inch, and the liftgate came crashing down without warning. My [XXX] grandson was approaching the rear of the vehicle to retrieve his golf clubs. Fortunately, he had not yet reached the area beneath the liftgate when it fell. Had he or another person been standing beneath it, I believe the sudden uncontrolled closing of the liftgate could have caused serious injury. The failure was confirmed during repair by an independent mechanic who is a former GM mechanic. He had considerable difficulty extracting the severed mounting bolt and repaired the actuator/bolt failure at a cost of approximately $400. The mechanic retained the failed parts, including the severed bolt, and they are available for inspection upon request. The actuator also displaced the rear taillight assembly. The mechanic attempted to reseat it, but the taillight still does not sit flush with the vehicle, so damage resulting from the incident remains. The vehicle and failed components have not been inspected by GM, police, or an insurance representative. I reported the incident to General Motors and received a GM case number. GM declined reimbursement because the repair was performed outside a GM dealership. There were no warning lamps, warning messages, or other symptoms that I noticed before the failure. The liftgate appeared to operate normally until the sudden failure.I reported the incident to GM under case #XXX and requested the case be reopened because the taillight remains displaced and does not sit flush. The failed parts, including the severed bolt, were retained by my mechanic and are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760489August 28, 2026
SEAT BELTS
While driving and turning on a flashing yellow arrow, I was hit by a truck and upon impact, my seatbelt came unbuckled and my body was thrusted into the dash, my Left knee took the impact from next to the steering wheel and my thigh was slammed into the steering wheel.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11758764August 22, 2026
ENGINE
Unusual engine noise inspection at 86011 miles determined engine failure do to metal shavings and particles found in engine oils and oil filter by GM Dealership wher serviced only by them at mileage intervals on record and purchased new in 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757448August 17, 2026
POWER TRAIN
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle unintendedly decelerated. The contact stated the failure reoccurred. The transmission failed to shift out of first gear, and the RPM was elevated. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757499August 17, 2026
SERVICE BRAKES
Hard brake pedal and Service Assist message. This issue was recalled for trucks and larger SUVs but not the Equinox. This is a known safety issue to Chevrolet, making my vehicle undrivable until I can come up with the $1,500 to have it towed and repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755541August 7, 2026
SERVICE BRAKES, ENGINE
In May 2026 while driving home from her job in downtown St. Louis, my daughter was driving my equinox. While traveling on the highway at the speed limit of 55 miles an hour her brakes failed and she came within a few feet of rear ending a full gas tanker truck. She was able to maneuver to the shoulder of the highway and avoid an accident. After a few moments of the engine, idling the engine completely stopped working and shut down. After having the car towed to my local mechanic at a Midas shop, they began the diagnosis. I began similar research online to find cases of similar things happening. What was diagnosed is that the vacuum pump on the brake line was faulty and broke. Pieces of this pump made their way into my engine and ruined two of the cylinders in my engine. The car is now not drivable and needs a replacement engine. Chevy knew about this faulty, vacuum pump part and they did issue recalls on other vehicles using the same part. They have also issued technical bulletins to their technicians for a diagnosing this failed vacuum pump. I have tried to contact Chevy and they have offered me no assistance. I know a class action suit has been filed for this very same issue. Chevy is aware of this issue. Chevy‘s choice to use a part they knew was faulty. Almost led to the death of my daughter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753369July 28, 2026
ENGINE
Car fails to move while in reverse, the rpm’s accelerate but the car doesn’t move the transmission seems to not be griping when in reverse i get a reading from diagnostic saying P2723
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752619July 24, 2026
ENGINE
I was driving and the suv moved forward with a jump like that scared myself, this happened several times. I just had my oil changed at the dealership of which I been working with for 20 years. A few of my sensors went out at the same time. On June 19-26 my suv refused to change gears. I pulled over and tried again. Made it home and towed it to the dealership June 22. I noticed that there are two car factories having the same issue and had a repull, so I thought that my suv would be included. Well, Not, my suv is from another factory that has no recalls. Dealership wasn’t working with me until July 17th after I reported them to BBB-and General Consumer. I met with the dealership July 24, and offered me 11600.00 just for fixing the transmission. I can’t get an answer if anyone else from factory number three has had the same problem as myself and the other two factories. My SUV is seven years and 81,000. Dealership offered to buy my car for 500.00 as is.. and after the transmission only 1000.00. This is crazy!!! I bought new and they are the only dealership that has worked on my car. I only put premium gas. Why does it matter what factory if they all have the same problems. Thank you..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750577July 15, 2026
SERVICE BRAKES
To Whom It May Concern, I am submitting this formal complaint regarding my 2019 Chevrolet Equinox and the repeated failure of its brake vacuum pump. This is not an isolated repair issue. I have had the brake vacuum pump replaced or repaired three separate times, and each failure has placed my safety, and the safety of others, at serious risk. The first failure was the most terrifying. While driving approximately 65 miles per hour on my way to work, I suddenly applied the brakes and discovered that I had almost no braking assistance. The brake pedal became extremely hard, and the vehicle failed to slow down as expected. I was fortunate that traffic conditions allowed me to avoid a catastrophic accident. Had another vehicle stopped suddenly in front of me, or had a pedestrian entered the roadway, the outcome could have been fatal. Unfortunately, this was not an isolated event. The brake vacuum pump has failed two additional times, resulting in similar symptoms, including the sudden loss of brake assist and an extremely hard brake pedal. Each occurrence has left me questioning whether my vehicle is safe to operate. I recently learned that General Motors is facing a proposed nationwide class action lawsuit alleging that certain Chevrolet Equinox vehicles suffer from a defective brake vacuum pump that can fail without warning. According to the lawsuit, this defect causes a sudden loss of power brake assist, significantly increasing stopping distances and creating a serious safety hazard. The lawsuit also alleges that GM was aware of brake vacuum pump issues through technical service bulletins and customer complaints dating back several years. My personal experience mirrors these allegations exactly. The failures on my vehicle occurred without warning and created an immediate safety emergency. The fact that I have experienced this same dangerous failure three separate times strongly suggests that replacing the component alone has not corrected the underlying defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750245July 14, 2026
ENGINE
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving approximately 65 MPH, the brake assist warning light illuminated. The contact stated that the brake pedal was depressed but was stiff. The brake pedal was pressed with force to slow the vehicle. The contact pulled over to the side of the road, and the message "Engine Power Reduced" was displayed, and the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the mechanical vacuum pump had exploded and there were metal shards inside the engine oil, camshaft, and the timing jump, and that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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