Chevrolet Equinox Complaints

698 consumer complaints on file.

#11725067March 17, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
While driving under normal conditions, the vehicle’s blind spot monitoring / side object detection system frequently activates alert warnings when no vehicle is present. These false alerts occur intermittently and are more common during rain or wet road conditions. Over time, the repeated false warnings create a “boy who cried wolf” condition, where the driver becomes conditioned to ignore or discount blind spot alerts. This undermines the effectiveness of the Advanced Driver Assistance System (ADAS) and increases the risk that a real blind spot warning may be ignored during an actual lane change. The alerts activate without any adjacent vehicles visible, causing confusion and distraction. This results in hesitation, aborted lane changes, and reduced driver trust in the system. The issue has occurred multiple times and is not an isolated event. The dealer has acknowledged the concern but advised that no repair or software update is currently available. The manufacturer has acknowledged the issue but has not provided a fix. I believe this represents a safety concern because a safety warning system that generates frequent false alerts can condition drivers to disregard legitimate warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724981March 17, 2026
UNKNOWN OR OTHER
The telematic control module drains the battery. I bought the car in February 14, 2026 and it was towed to the dealer on February 20. Today is March 17 and I have had no results. I opened a case with GM directly but I receive nothing but canned automatic emails. The dealer isn't taking my calls. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724791March 16, 2026
WHEELS
21" Equinox EV RS wheel cracked at the lip even though we do not recall hitting anything. No known potholes or other impacts. This caused air loss from the tire and had to refill the air at least once a day. When the tire shop removed the tire to inspect it further we found no damage to the tire, just the wheel was cracked. Called dealership and they claimed it would not be a warranty issue. We ended up putting different wheels on the car as we didn't want to have this issue again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724768March 16, 2026
POWER TRAIN
REPLACED A PROPELLOR SHAFT AT 59,000 MILES 8/23/2025. PAID $859.00. UNAWARE THIS COULD HAVE BEEN REPAIRED AND COVORERD BY A MANUFACTURERS WARRANTEE. SIX MONTHS LATER MY MECHANIC(1) AND CAR DEALER(2) RECOMMEND A BODY CONTROL MODULE AND POSSIBLE REAR DIFFERENTIAL REPLACEMENT ESTIMATED BETWEEN $1500-$3500. THIS VEHICLE STILL HAS LESS THAN 69000. THIS HAS BEEN A HARDSHIP AFTER PURCHASING A NEWER VEHICLE SO I COULD HAVE FEWER REPAIRS TO MY BUDGET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724460March 15, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While pulling into a parking spot of a business and approximately 6 feet from the curb, the automatic emergency brake engaged forcing my whole body forward, slamming my head on the visor/roof of the car very forcefully/painfully. I was not in traffic, I was getting ready to park. My front seat passenger slammed against her seatbelt and I had a child in the back seat who slammed forward as well. No dash indicators or seat rumbling occurred, it was just an immediate jolt/hard stop that I was not braced for. At risk of concussion or TBI.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11724440March 15, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
My vehicle has had recurring interior water intrusion and related safety concerns. The most serious symptom was interior window fogging on the inside of the vehicle for multiple days during or following rainy, snowy, and cold conditions, which significantly reduced visibility while driving and made it difficult to see out of the windshield and side windows. To clear the fogging quickly, I have had to turn off the heated seats and defrosters and open the windows; otherwise, I have needed to pull over and wait until I could safely see through the windshield again. A strong mildew odor would also develop and could last for days after rain. Sometimes the seats felt damp and the odor became worse when the heated seats were turned on. The first repair visit for this issue was January 13 to 19, 2026 and during that visit, the dealer was unable to recreate the issue. The problem continued, and after my navigation/infotainment screen began having issues, I returned the vehicle to the dealer again on March 7, 2026. I was then informed there was water intrusion and water-damaged carpeting, and I was told there was a known issue involving a faulty or broken seal on this model and there was a recall, but I have not been able to confirm that recall by VIN online. It remains unclear whether the leak is the full cause of the repeated interior fogging condition. In addition to the water intrusion issue, the vehicle has also had other electrical and safety-related concerns, including the infotainment screen turning white for weeks, abnormal turn-signal behavior after completing turns, lane-assist steering irregularities that pulled the vehicle toward the lane line, and braking irregularities, including the brakes locking up while backing into a parking space or during slow stop-and-go traffic. It is currently unknown whether moisture intrusion contributed to any of these other issues. My vehicle is still with the dealer for repairs until around April 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724232March 13, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The illuminated dashboard, center control console, and headlights suddenly turned off while the vehicle was in motion during a dark night. The blackout lasted approximately 10 seconds and I was unable to see to keep the vehicle on the roadway. After running onto the unpaved shoulder, I was able to fully stop the vehicle without hitting anything. All of the lights came back on and the dashboard showed a message that said "Auto shutoff". Then everything returned to normal. This problem hasn't been reported to the dealer yet, but will be discussed during an upcoming service to correct one of the other problems that keep occurring with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724010March 13, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased a 2025 Chevy Equinox EV last year out of the local Chevy dealership It is my first brand new vehicle and I’m the only owner, I have only had this vehicle for a few months and it has already showed me significant issues with the Electronic components Main issues I’ve experienced are: Randomly shutting off Randomly phantom braking On star capabilities not working No access to WiFi or any apps on the touch screen I.e. maps, music, settings, volume, radio etc. A/C/heating unit not working won’t get cold or hot just blowing air Issues with charging (almost left me stranded multiple times) not fast charging Issues with my Chevy app Took the vehicle to the dealership to get looked at they have had it for a week already and have not given me any update except that I will need a new onstar module. The vehicle is not safe to drive and I’m afraid that it will shut off while I’m driving at a higher speed I.e. on the freeway or that it will phantom brake while I’m on the highway which can cause a life threatening injury This vehicle has not been in any accident No warning lights came on except one message that said service emergency calling No warning messages prior to any of these events
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723599March 11, 2026
VISIBILITY/WIPER
Wiper arms freeze up and stops. I used them today while it’s raining and they slowed down and stopped. Several times!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723474March 11, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle’s high-voltage battery system and propulsion system appear to have failed, causing a complete loss of power while driving. The vehicle is currently at the dealership for inspection, The vehicle completely shut down while I was driving on Florida’s Turnpike, creating an extremely dangerous situation on a high-speed highway. There was no warning prior to the shutdown, and I am currently pregnant, which made the situation especially traumatic and heightened the risk to both myself and my unborn child, as well as other drivers on the road. The vehicle has been taken to the dealership for inspection. As of now, the problem has not been reproduced, but the shutdown event is confirmed and documented by the dealer during the incident report and intake process. The vehicle is currently at the dealership for inspection. General Motors engineers or technical assistance center (TAC) may review the vehicle once the dealership reports the incident. No police or insurance representatives have inspected the vehicle for this issue. No warning lamps, messages, or other symptoms appeared prior to the sudden battery drop and complete loss of propulsion. The failure occurred without any prior indication while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723280March 10, 2026
FUEL/PROPULSION SYSTEM
While the vehicle was in park and still running it started sputtering and idling erratically and the engine shut off. While trying to restart, the car was having a hard time starting, eventually starting with the same problem. While driving, the car was sputtering, had reduced engine power, and felt like it was going to shut down. The check engine light was on the entire duration of the incident. This has been a recurring intermittent problem that first occurred approximately three months ago. Car has been to the dealer before but the problem didn’t occur and they were unable to diagnose the issue. When taking the car to the dealership on 09 March, the dealer confirmed the problem and said it was a faulty fuel pump that will cost over $800 to repair. After a brief internet search, I found safety bulletin NS2450160 that includes 2023-2024 Chevy Equinox vehicles for this exact problem but it doesn’t include my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722757March 8, 2026
POWER TRAIN, ENGINE
When accelerating to enter a road with high speed traffic the engine dies for a few seconds resulting in on coming traffic having to brake to avoid a collision. Then, the engine suddenly accelerates wildly. This problem occurs every time the vehicle is driven. The dealer service people has "tested" by driving the vehicle for 7 miles and declared there is nothing wrong. This is dangerous because the vehicle engine dies/stalls at a critical moment and if an oncoming driver isn't paying attention this could result in a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722544March 6, 2026
FUEL/PROPULSION SYSTEM
September 2025, January 2026 and March 2026 on the freeway heading into the caldecut tunnel and the car jerked check engine light came on and the engine went into reduced engine power. All three times the car had to be towed into the dealership, all three times the fuel pump has been replaced. This is a 2024 Equinox. Anyone living in the bay area knows what the traffic is like, my son could have been killed any of these times due to faulty parts being replaced into a new vehicle. Contacted GM and they refuse to buy it back. I see there is a class action suit for faulty fuel pumps but they seem to keep replacing the same faulty parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722420March 6, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Intella beam system turns off while driving. Radio and lights won't shut off when car is turned off. Crash detection comes on when nothing is in front of you. Dash is blank when starting the vehicle. On star not connecting and then won't turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722295March 5, 2026
ELECTRICAL SYSTEM, ENGINE
OnStar Telematics module is defective and keeps draining the battery causing the need for multiple jump starts. The problem has been confirmed by Don Hewlett Chevrolet Buick on March 5th, 2026 and was told that the part is on backorder and that there is no ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722179March 5, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
am writing again regarding serious safety concerns with my Chevrolet Equinox EV RS. This is my fourth attempt to contact Chevrolet, as my previous emails have not received a response. These issues present a significant safety risk and require immediate attention.The problems I am experiencing include: Unintended lane movement: The vehicle shifts into another lane without any steering input from me. Brake response delay: The brakes fail to respond appropriately, causing a delay in stopping the vehicle.Steering wheel vibration: The steering wheel begins to shake after the vehicle exceeds approximately 55 mph.Steering wheel vibration: The steering wheel begins to shake after the vehicle exceeds approximately 55 mph.Due to these issues, I have almost been involved in three separate accidents, which is extremely concerning. These conditions make the vehicle unsafe to operate.I am requesting the following as soon as possible:A formal case number for this safety complaint.Immediate guidance on inspection or repair through an authorized Chevrolet dealership.Confirmation that these safety concerns will be investigated and resolved promptly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721528March 2, 2026
UNKNOWN OR OTHER
After hitting a deer, the body shop fixed the damage to the front part of the vehicle. They realized the battery kept being drained even after purchasing a new one. It’s now at a dealership and they are staying it needs a new ONSTAR module, not sure when it will come in either. I’m paying for a rent car that I can’t afford to pay for anymore. I wanted them to just do away with the ONSTAR but they said it’s not possible.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11721525March 2, 2026
UNKNOWN OR OTHER
The component that malfunctioned is the recall for the pedestrian safety audible sound. It available for inspection upon request. The safety of others was put at risk because the sound does not turn off at the required 18.6 mph and instead turns off at 24 mph, that may exceed community exposure requirements. The problem been confirmed by General Motors. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared after the required recall was fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721243March 1, 2026
UNKNOWN OR OTHER
Driving down the road with my mom and my panoramic sunroof randomly exploded sending glass through the car. This was a very dangerous situation. Is the glass defective ? This should not happen and is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721139February 28, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2025 CHEVROLET EQUINOX HAD, ON NUMROUS OCCASIONS, COMPLETE POWER FAILURE. THE VEHICLE HAD TO BE JUMP STARTED MORE THAN ONCE. THE VEHICLE WAS BROUGHT IN TO THE DEALERSHIP, BY THE OWNER, WITH POWER FAILURE CONCERNS. THE VEHICLE WAS TOWED TO THE DEALERSHIP DUE TO COMPLETE POWER FAILURE CONCERNS. THE VEHICLE HAD BRAKE PEDAL ISSUE WHEN POWER FAILURE OCCURRED. MEANING THE BRAKE PEDAL WAS NOT ABLE TO BE PRESSED. DISPLAY SIGNALS: ERRONEOUS DATE/TIME, ABS, CHECK ENGINE, VEHICLE DRIVE MODE UNAVAILABLE YOUR VEHICLE MAY NEED SERVICE. FURTHERMORE, ON ONE OCASSION A POWER SURGE WAS DETECTED. THE VEHICLE WAS DIAGNOSED AND AN ADVISOR STATED THE TELEMETRY MODULE IS GOING OUT. HOWEVER, THE PART THAT WAS REPLACED IN THE 2025 CHEVROLET EQUINOX, SEVERAL WEEKS LATER, WAS ACTUALLY THE TELEMATIC CONTROL MODULE. THE VEHICLE DISPLAYS DRIVE MODE UNAVAILABLE YOUR VEHICLE MAY NEED SERVICE, EVEN AFTER TELEMATIC CONTROL MODULE REPLACEMENT BEGINNING THE NEXT DAY AFTER PART REPLACEMENT. THE MESSAGE DISPLAYED BY THE 2025 EQUINOX OCCURS ON A DAILY BASIS. ISSUES ARE OCTOBER 2025 TO PRESENT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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