Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10592546May 19, 2014
ELECTRICAL SYSTEM, ENGINE, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
IN 2012 I STARTED HAVING ISSUES WITH MY VEHICLE "CHEVROLET CRUZE 2011" AND THE VEHICLE IS NOW OR HAS BEEN UNDER GPS BASED SURVEILLANCE. THE VEHICLES SURVEILLANCE BECAME AWARE TO ME DURING 2013 WHEN I NOTICED CONSTANT BEEPING SOUNDS. THESE WERE NOT THE CHIME SOUNDS INDICATING "VEHICLE SERVICE NEEDED", THESE ARE POST BEEPS OR "HARD DRIVE ACCESS". THE POST BEEPS INDICATE ACCESS TO THE VEHICLES ELECTRONICS SYSTEM AND COMPROMISING "ELECTRICAL SAFETY" AND "SOLE OPERATOR OWNER" ABILITIES. ANY TIME I STEP NEAR THE VEHICLE IT WOULD "SOUND OFF" INDICATING I APPROACHED THE VEHICLE. ANY TIME ANY OTHER PERSON APPROACHED THE VEHICLE IT WOULD NOT "SOUND OFF". ANY TIME I ENTER THE VEHICLE THE,CAR WOULD "SOUND OFF". ANY TIME ANY OTHER PERSONS WOULD ENTER THE VEHICLE IT WOULD NOT "SOUND OFF". WHEN BEGINNING A TRIP THE VEHICLE WOULD "SOUND OFF". WHEN REACHING A STOP OR DESTINATION THE VEHICLE WOULD "SOUND OFF". WHEN STOPPING AT A STOP LIGHT THE OR ANY STOP SIGN OR VEHICLE HALT THE VEHICLE WOULD "SOUND OFF". THE VEHICLES ELECTRICAL SYSTEM HAS BEEN COMPROMISED, ALLOWING MALFUNCTION AND ALTERATIONS OF VEHICLE CALIBRATION "ASSUMPTION". I HAVE HAD ELECTRICAL FLAWS WITHIN THE VEHICLE SUCH AS THE FANS NEVER SHUTTING OFF SINCE THE STALKING BEGAN. SOUNDING OFF WOULD BE THE AUDIBLE POST BEEPING HDD ACCESS SOUND, INDICATING INFORMATION TRANSFER WITHIN THE VEHICLES COMPUTER SYSTEM. THIS EVENT IS UNHEARD OF, AND IS UNDOCUMENTED ON THE INTERNET, I ALSO WAS ABLE TO VERIFY WITH OTHERS THAT WAS NOT A NOTICEABLE EVENT. THIS IS A DELIBERATE TARGETING AND ISOLATED HARASSMENT OF MYSELF AND MY PERSONAL LIFE FROM A UNKNOWN SOURCE REMOTELY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592241May 18, 2014
ENGINE
I WAS STOPPED AT A LIGHT AND WHEN THE LIGHT TURNED GREEN, I TRIED TO ACCELERATE AND MY CAR NEARLY STALLED. THE IDLE WENT REAL LOW AND I PUSHED MY FOOT DOWN ON THE THROTTLE AND GOT NO RESPONSE FOR A FEW SECONDS THEN THE ENGINE REVVED UP AND RESPONDED BY QUICKLY GOING THROUGH GEARS TO CATCH ME BACK UP TO SPEED WITH ALL OTHER TRAFFIC. THIS OCCURS INFREQUENTLY, BUT IT HAS OCCURRED MORE THAN AN HANDFUL AND LESS THAN A DOZEN TIMES SINCE I BOUGHT THE VEHICLE. I HAVE THE TURBO CHARGED ENGINE AND DO FOLLOW THE GUIDELINES FOR GRADUAL PEDAL PRESSURE TO ACCELERATE MY VEHICLE BUT A NEAR STALL IS NOT A BYPRODUCT OF A HEAVY FOOT ON MY PART. ASIDE FROM THE SAFETY CONCERNS,MY JOB REQUIRES ME TO COMMUTE AROUND 55 MILES/DAY AND I CAN'T HAVE A MALFUNCTIONING CAR OR ONE THAT IS CONSTANTLY BEING CALLED BACK TO THE SHOP FOR A RECALL. I HAVE ALREADY TAKEN AT LEAST 3 DAYS OFF SINCE PURCHASING THIS CAR TO TAKE IT INTO THE SHOP FOR REPAIRS/RECALLS. I BOUGHT A NEW CAR TO AVOID THESE FRUSTRATIONS. CURRENTLY, I HAVE LESS THAN 40,000 MILES (MOSTLY HIGHWAY) ON THIS CAR. I DON'T THINK THIS IS TYPICAL FOR A NEW CAR WITH LOW MILEAGE. UPDATED 11/24/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592239May 18, 2014
SERVICE BRAKES
MY TEENAGE DAUGHTER DRIVES THIS CAR. ALONG WITH A NUMBER OF SERVICE ISSUES AND DOWN TIME IN THE SHOP, IT HAS BEEN NOTHING SHORT OF A DISAPPOINTMENT. SHE NOW HAS A BRAKING ISSUE THAT IS CONSISTENT WITH THE RECALL THAT WAS ISSUED IN OCTOBER OF 2013 (12213). SHE WAS DRIVING THE CAR AT 15-20 MPH AND THE BRAKES FAILED WHEN DEPRESSED. SHE THEN HAD TO PUSH AGAIN, THIS TIME HARDER AND BARELY MISSED A CAR IN FRONT OF HER, THUS FREAKING HER OUT COMPLETELY. NOW SHE WILL NOT DRIVE THIS CAR AGAIN AS SHE DOES NOT FEEL SAFE. WE TOOK THE CAR INTO THE DEALER AND WITHOUT ANY SECONDARY NOTICE SAYING THAT THE PARTS ARE AVAILABLE, THEY HAD THEM IN HOUSE... REALLY? DOES THIS TAKE A FATALITY FOR G.M TO DO THE RIGHT THING AND BE ON TOP OF THEIR BUSINESS? UPDATED 11/24/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592137May 17, 2014
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH STICKING HAVE TO MANUALLY TURN IT THE KEY OR IT STAY ON TIRING TO START. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592202May 17, 2014
POWER TRAIN
PURCHASED 2014 CHEVY CRUZE FROM MARK NEWCOMER AT GREY CHEVROLET ON 27 OCTOBER 2013. FOUND OUT IN NOVEMBER THERE WAS AN ACTIVE RECALL ON THE HALF SHAFT. (ERROR NUMBER ONE: IN ACCORDANCE WITH THE NHTSA THE CAR SHOULDN'T HAVE BEEN SOLD TO US). REPAIR WORK DONE IN NOVEMBER. IN MARCH A RECALL ON THE RECALL WAS ANNOUNCED. GREY DID NOT CALL US, WE CALLED THEM. CAR INSPECTED 9 APRIL 2014, WE WERE INFORMED WE WOULD IN FACT NEED THE HALF SHAFT REPLACED AGAIN. THEY SAID OUR CAR WAS COMPLETELY SAFE TO DRIVE AND NOTHING WOULD HAPPEN. (ERROR NUMBER TWO: PER NHTSA WE SHOULDN'T HAVE BEEN ALLOWED TO LEAVE THE LOT WITH THE CAR, WE SHOULD'VE BEEN GIVEN A RENTAL IMMEDIATELY). 5 MAY 2014, THE HALF SHAFT BROKE AS I WAS DRIVING OUR SON TO SCHOOL AND SENT US BACKWARDS DOWN A HILL. I FEAR FOR THE SAFETY OF OTHERS PURCHASING CARS FROM GREY, AS THEY DO NOT APPEAR TO ABIDE BY NHTSA GUIDELINES. THE CAR HAS SINCE BEEN REPAIRED, BY ANOTHER DEALERSHIP. MEANWHILE, I HAVE 3 VOICEMAILS AND AN EMAIL FROM VARIOUS GREY EMPLOYEES OPENLY SAYING THE CAR SHOULDN'T HAVE BEEN SOLD TO US AND WE SHOULDN'T HAVE BEEN ALLOWED TO LEAVE THE LOT AFTER THE 2ND INSPECTION, BUT BASICALLY "OH WELL." THIS CAVALIER ATTITUDE FRIGHTENS ME QUITE FRANKLY. ALSO, UPON LOOKING AT THE INITIAL WORK ORDER FOR THE HALF SHAFT REPAIR THAT WAS DONE IN NOVEMBER, IT APPEARS AS THOUGH THEY DATED IT FOR THE DATE OF PURCHASE, WHICH WOULD'VE BEEN IMPOSSIBLE BECAUSE IT WAS A SUNDAY AND THEY HAD NO SERVICE EMPLOYEES PRESENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588856May 16, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING, ELECTRICAL SYSTEM
DECEMBER 2013 -- THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED INTO MY PARKING SPOT AND TURNED MY CAR OFF EVERYTHING TURNED OFF, INCLUDING MY INTERIOR LIGHTS AND I COULDN'T REMOVE MY KEY FROM THE IGNITION. I LET IT SIT FOR APPROX. 5 MINUTES THEN TRIED TO START THE CAR AND IT DID TURN ON SO I TURNED IT OFF AGAIN AND I WAS ABLE TO REMOVE THE KEY. FEBRUARY 2014 -- THE SAME THINGS ARE HAPPENING AND THE POWER STEERING TURNS OFF AND THE STEERING WHEEL LOCKS UP MAY 2014 -- POWER STEERING TURNS OFF AND STEERING WHEEL LOCKS UP; BATTERY COMPLETELY DIES RANDOMLY; NEW DEALERSHIP TELLS ME THE BATTERY CABLES NEED TO BE REPLACED; HOWEVER, OTHER CRUZE OWNERS WHO HAVE FILED A COMPLAINT WITH THE SAME ISSUES AND HAD THEIR BATTERY CABLE REPLACED REPORT THAT THIS DOES NOT RESOLVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588873May 16, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
1ST THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE TORQUE CONVERTER HAD DISASSEMBLED AND TRANSMISSION WAS REPLACED. ONE MONTH LATER THE ENGINE BEGAN TO SMOKE, THE VALVE COVER HAD MELTED AND NEEDED TO BE REPLACED GM CHARGED ME FOR THIS UNDER WARRANTY PART. THEN, I WAS MAKING A LEFT HAND TURN ONTO A RESIDENTIAL STREET MY VEHICLE BEGAN TO SMOKE INSIDE THE VEHICLE. I SHUT DOWN THE CAR AND LOOKED UNDER THE HOOD OIL WAS IN THE ANTI FREEZE FILL TANK, I CALLED GM THEY SENT A TRUCK AND TOOK IT TO DEALERSHIP. THE RESULT; GM TOLD DEALERSHIP TO REPLACE ENGINE, CALLED BACK AND SAID DON'T REPLACE TRY TO FIX IT. THEY REPLACED THE TURBO CHARGER, TURBO COOLER, AND OIL COOLER, ONLY TO HAVE ME BACK 5-6 TIMES WITH COOLING PROBLEMS, THE VEHICLE STILL HAS COOLING ISSUES, AND GOES BACK FOR SERVICE EVERY TWO WEEKS OR SO. THE VEHICLE WAS BROUGHT BACK TO SERVICE AS THERE WERE STILL SHIFTING PROBLEMS. THEY FOUND THE TORQUE CONVERTER DISASSEMBLED AND TRANSMISSION HAD TO BE REPLACED AGAIN, AND THEN AGAIN A FEW MONTHS LATER. THE VEHICLE HAS A STEERING ISSUE THAT HAS BEEN BROUGHT TO THE THEIR ATTENTION. THE STEERING LOCKS UP PERIODICALLY WHEN TRAVELING OVER 30MPH, AND HAS MADE ME AFRAID I WILL BE DRIVING AND LOCK UP PERMANENTLY. THE BRAKES ARE AN ISSUE ON THE VEHICLE NOW AND PRIOR TO RECALL FOR BRAKE ASSIST, IT IS STILL HARD TO STOP THE VEHICLE. AND BRAKES HAVE TO BE REPLACED EVERY 3 MONTHS. THERE IS DEFINITELY AN ELECTRICAL ISSUE WITH THIS VEHICLE AS THE EMERGENCY FLASHERS WORKED PERIODICALLY THEN COMPLETELY STOPPED WORKING, AS WELL AS THE RUNNING LIGHTS BURNING OUT WITHIN A MONTH OF REPLACEMENT ON THE PASSENGER SIDE OF THE VEHICLE. THE DEALERSHIP FEELS ITS NOT A PROBLEM. THIS VEHICLE MAY SHUT OFF FROM ELECTRICAL ISSUES EVENTUALLY. WHEN USING THE AIR CONDITIONER THE DASHBOARD FILLS WITH OVER A HALF INCH OF CONDENSATION AND LEAKS OUT OF THE VENTS PROFUSELY. VALVE COVER HAD TO BE REPLACED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588879May 16, 2014
SERVICE BRAKES
THE 2013 CHEVROLET CRUZE 1.8L ENGINE (NON-TURBO) WAS INSTALLED WITH A "TOO SMALL" DISC ROTOR AND/OR PADS FOR THE FRONT - CAUSING THE FRONT DISC ROTOR AND/OR FRONT PADS TO BE SUBJECTED TO PREMATURE FAILURE. MY DISC ROTOR AND PADS ROUTINELY FAILS AT UNDER 10,000 MILES. GM RECOGNIZED THIS PROBLEM AND INSTALLED LARGER FRONT DISC ROTOR AND PADS FOR THE 2014 CRUZE DIESEL BUT REFUSES TO CONDUCT A RECALL TO REPLACE THE DEFECTIVE FRONT DISC ROTOR AND PADS CAUSING DANGEROUS STOPPING SITUATION WHEN THE DISC ROTOR AND PADS ARE PREMATURELY WORN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588922May 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE WOULD REVERSE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PRESSURE THERMOSTAT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 69,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588933May 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE HESITATED TO ACCELERATE INTO THE SECOND GEAR. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCUR ONLY WHEN SHIFTING INTO THE SECOND GEAR FROM THE FIRST GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588935May 16, 2014
ENGINE, FUEL SYSTEM, GASOLINE
DURING ACCELERATION I SMELL GAS, OIL BURNING, EXHAUST FUELS IN MY CAR. I HAVE TAKEN IT TO THE DEALER WHO KEEPS STATING IT RUNNING LIKE IT SHOULD. NOW I BELIEVE MY WARRANTY IS OVER AND MY NEW CAR FUNCTIONS LIKE ITS 20 YEARS OLD. I CAN'T GET THEM TO BELIEVE ME AND I DON'T BELIEVE THEY EVEN BOTHER TEST DRIVING IT. I MENTIONED THE SMELL WHEN I BROUGHT MY CAR IN FOR THEM TO REPLACE MY TURBO CHARGER THAT MALFUNCTIONED. EVER AFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592039May 16, 2014
POWER TRAIN
WE HAVE A CHEVY CRUZE WANT TO KNOW WHAT IS BEING DONE FOR US. WE TOOK OUR CAR FOR A INSPECTION AND WAS TOLD WE COULD NOT HAVE OUR CAR BACK AS THE SHAFT WAS DAMAGE AND THEY COULD NOT GIVE US OUR CAR FOR SAFETY REASON. THE DEALER KNEW OUR CAR WAS CALLED BACK TWO WEEKS BEFORE AND DID NOT NOTIFY US. IF WE DID NOT TAKE OUR CAR FOR INSPECTION WE WOULD OF NOT KNOWN. RIGHT NOW WE STILL ARE WAITING FOR OUR CAR. THE PART IS NOT MADE YET AND IT WILL BE A MONTH SINCE THEY TOOK IT FROM US. WHAT CAN WE DO. WE ARE STILL MAKING PAYMENTS ON SOMETHING WE CANNOT EVEN HAVE EVEN THROUGH WE OWN IT. WE ARE GETTING THE RUN AROUND FROM GMC AND ALSO FROM THE DEALER. OUR CAR ONLY HAS LESS THAN 5,000 MILES HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588807May 16, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE REVERSING, THE BRAKE PEDAL TRAVELED ABNORMALLY TO THE FLOORBOARD. ADDITIONALLY, THE CONTACT STATED THAT THE BRAKES FAILED TO RESPOND WHEN THE ENGINE WAS COLD. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC), HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,126. UPDATED 8/11/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588463May 15, 2014
POWER TRAIN
MY CAR (CHEVY CRUZE 2014 MODEL) WAS RECALLED 6 WEEKS AFTER I PURCHASED IT. IT HAS BEEN SITTING ON THE DEALERSHIP LOT WAITING ON A REPLACEMENT PART, WHICH IS NOT AVAILABLE NOW AND NO TIME-FRAME FOR A REPLACEMENT IS KNOWN BY GM OR THE DEALERSHIP. AND I AM WITHOUT MY VEHICLE FOR 3 WEEKS. AND I WANT MY VEHICLE REPAIRED, BUT NO PARTS ARE AVAILABLE TO DO THIS...I'M PAYING FOR A CAR I CANNOT DRIVE AND IF I DO IT IS UNSAFE DUE TO THE DEFECT. I AM VERY VERY ANGRY AT GM FOR NOT HAVING DEFECT-FREE PARTS OR KNOWING WHEN I WILL GET MY CAR BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588528May 15, 2014
ENGINE, POWER TRAIN
WHEN ACCELERATING TRANSMISSION WILL NOT RESPOND FOR A COUPLE OF SECONDS THEN WHEN IT DOES RESPOND THE WHOLE CAR JERKS WHEN IT GOES INTO GEAR. I HAVE TAKEN IT TO THE DEALERSHIP AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. I NOW HAVE 40000 PLUS MILES AND STILL HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588027May 13, 2014
POWER TRAIN
STEPPED ON GAS PEDAL TO ACCELERATE, HEARD CLICKING AND GRINDING NOISE, ENGINE RIVED UP AND NO FORWARD MOVEMENT. STOPPED VEHICLE, PUT IT IN PARK, VEHICLE STILL MOVED, HAD TO APPLY EMERGENCY BRAKE TO SECURE VEHICLE. FRONT HALF AXLE SHAFT IS BROKEN. CRUZE IS AT THE DEALERSHIP I PURCHASED IT FROM. AS OF TODAY, THIS WILL BE GOING ON THE FOURTH WEEK WITHOUT MY OWN VEHICLE. GM CUSTOMER SERVICE CANNOT HELP ME, THEY KEEP TELLING ME TO TALK TO THE DEALERSHIP. THE DEALERSHIP CAN NOT GET ANY TIME FRAME ON REPAIRS AND THE LOCAL GM REP WILL NOT CONTACT ME .I NEVER DID GET A RECALL NOTICE. IT SEEMS LIKE NO ONE AT GM WANTS TO MAKE A DECISION ON HOW TO HANDLE THIS SITUATION. I HAVE REQUESTED TO START A BY BACK ON THE VEHICLE BECAUSE I HAVE LOST FAITH IN THIS VEHICLE AND GM PRODUCTS. AS OF TODAY 5/13/2014 I HAVE HAD NO HELP IN RESOLVING THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588092May 13, 2014
STEERING
NO MATTER WHAT MY SPEED, MY STEERING WHEEL STICKS WHEN I GO TO MAKE MINOR STEERING CORRECTIONS AND OVERCOMPENSATES WHEN IT COMES LOOSE, RESULTING IN THE CAR TURNING MORE THAN WANTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587885May 12, 2014
ELECTRICAL SYSTEM, POWER TRAIN
8:30AM ON MY WAY TO GET ON I74 HIGHWAY TO GO TO WORK..ABOUT 2 MINUTES FROM HIGHWAY. PULLED OUT OF KROGER AFTER GETTING GAS. MY CAR MADE A HORRIBLE NOISE AND THEN STOPPED ABRUPTLY. MY ENGINE WAS TILL RUNNING, RADIO ON, LIGHTS ON ETC. THE CAR JUST STOPPED LIKE AS IF YOU HAD SLAMMED THE BREAKS. POLICE OFFICER PARKED BEHIND ME TO MAKE SURE NO CARS HIT ME FROM BEHIND. WE FINALLY PUSHED IT, IN NEUTRAL, INTO KROGER PARKING LOT WHERE I WAITED FOR TOW TRUCK..AWHILE. MY CAR WAS TOWED TO HIRLINGER CHEVROLET DEALERSHIP. THE DEALERSHIP CALLED ME LATER THAT DAY AND TOLD ME MY RIGHT FRONT AXLE HAD BROKEN IN HALF. MEANING THE AXLE WAS NO LONGER ATTACHED TO MY WHEEL...NOW I KNOW WHY THE ABRUPT STOP! IF IT HAD BEEN ANOTHER TWO MINUTES, OR, IF THERE HAD BEEN A CAR BEHIND ME WHEN THIS BROKE, I AND WHOMEVER COULD HAVE BEEN KILLED! THERE WAS NO WARNING..IT JUST STOPPED. HIRLINGER CHEVROLET HAS HAD MY CAR SINCE APRIL 22,2014, DAY OF THE BREAKDOWN, WITH NO EPA ON THE PART TO FIX IT, OR DO SOMETHING! I CALLED GM, THEY TELL ME THERE NO RECALL, BUT, THEY ARE AWARE OF THE PROBLEM!! I WAS TOLD 30% OF THE 2013 CRUZES HAVE THIS POTENTIAL PROBLEM..WHICH COULD HAVE BEEN DISASTER, BUT MINE WAS THE FIRST INCIDENT OF AN ACTUAL BREAKAGE. ARE YOU KIDDING ME?? THEY KNEW OF THE PROBLEM, IVE NEVER RECEIVED A RECALL, AND MY CAR STILL SITS AT THE DEALERSHIP 20 DAYS LATER AND I HAVE NO ANSWERS OF WHEN ITS GETTING FIXED, OR WHAT GM PLANS TO DO!! IN THE MEANTIME, IM MAKING MY CAR PAYMENT, ONSTAR PAYMENT, SIRIUS RADIO PAYMENT, ON A CAR I DON'T KNOW WHEN IS EVER GOING TO GET FIXED. PLUS THEY KNEW OF THIS PROBLEM!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587416May 9, 2014
POWER TRAIN
I WAS TOLD WHEN I TOOK MY CHEVY CRUZE IN FOR ROUTINE SERVICE THAT MY CAR WAS ON THE LIST FOR THE RIGHT FRONT AXLE RECALL. I HAD TO DRIVE TO ANOTHER STATE THE NEXT DAY, AND I WAS VERY NERVOUS--I DROVE 600 MILES AND NOTHING HAPPENED. I TOOK IT TO THE CHEVY DEALERSHIP/SERVICE IN THE CITY WHERE I AM WORKING TEMPORARILY AND THEY PROVIDED ME WITH A COURTESY CAR. MY PROBLEM IS THAT NOW I NEED TO DRIVE HOME AND AFTER READING ABOUT THE INCIDENTS WHEN THE AXLE HAS BROKEN AM VERY APPREHENSIVE. THIS IS A GREAT WORRY AND INCONVENIENCE. GM NEEDS TO STEP UP AND GET THOSE PARTS MANUFACTURED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587425May 9, 2014
ENGINE AND ENGINE COOLING
FAULTY THERMOSTAT. FAN STARTS RUNNING SHORTLY AFTER DRIVING, TEMPERATURE GAUGE DOES NOT REGISTER A TEMPERATURE, COOLANT GOOD, RADIATOR GOOD, OIL GOOD. SHORT DISTANCE LATER, RECEIVE A MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP". CALLED MY DEALERSHIP AND THEY INFORMED ME THAT THEY REPLACE THERMOSTATS IN CRUZE VEHICLES ALL OF THE TIME DUE TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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