Chevrolet Colorado Complaints (2020)

88 consumer complaints on file.

#11773602October 26, 2026
SERVICE BRAKES, ENGINE
2020 Chevrolet Colorado 2.5L, approximately 81,500 miles. I experienced a sudden loss of power brake assist. There was no warning noise associated with the failure; the brake pedal became extremely hard and required substantially greater pedal pressure to stop the vehicle. The vehicle was inspected by an independent professional mechanic. Inspection found that the brake booster vacuum pump itself was not the primary source of the failure. The failure was at the engine exhaust camshaft interface that mechanically drives the vacuum pump. The camshaft drive was damaged and no longer properly operated the vacuum pump, resulting in loss of brake vacuum assist. This is not normal brake-pad or rotor wear. The hydraulic brakes remained functional, but without the vacuum assist the pedal effort increased dramatically, creating a significant braking safety concern. The vehicle has been removed from normal use pending repair. I am reporting this because failure of an engine component that drives the brake vacuum pump can cause sudden loss of power brake assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773175October 23, 2026
ENGINE, SERVICE BRAKES, SEAT BELTS
Vacuum pump for brakes failed and damaged the whole engine to be replaced because of faulty vacuum pump design
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772828October 21, 2026
ENGINE
The engine malfunctioned, specifically the 4 camshaft actuator solenoid valves, making the car unable to safely drive. The check engine light came on, likely indicating the car was unsafe to drive. GM issued GM Special Coverage N232430470 covering 2020 Colorado's with a 3.6L V6 engine for the Bank 2 exhaust camshaft actuator solenoid up to 15 years/150,000 miles. This was confirmed by a Chevy dealership. The vehicle was not inspected by the manufacturer, police, or insurance representative. My check engine light first came on 09/05/26, however, the check engine light did disappear later in the week. It came on again 09/27/26, so i decided to have the car inspected, despite the fact that the check engine light later went away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769830October 8, 2026
SERVICE BRAKES
Coupling on vacuum pump broke off while in motion. Pieces fell near engine. Camshaft, vacuum pump and brake booster will need to be replace. Vehicle mileage is at 65124 miles. No reason to have such a failure so early
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764099September 14, 2026
POWER TRAIN
My 2020 Colorado at 14k miles, the dealer did the transmission oil flush and it helped till the warranty ran out. Now I have the same problem again at 32k miles. I bought the truck because GM said the problem with 8L/45 trans was fixed in 2019. To my knowledge there has been no update to the slipping clutch in GM's torque convertor. If I were to replace the convertor with another one just like it I could have the same problem. My Dealer ([XXX])says my lifetime warranty (that I got with my new Colorado) doesn't cover the transmission? And that if they do another $600 oil flush they don't guarantee it will fix anything. I think when the flush is done, they don't change the trans filter. I'm sure the clutch particles that are left behind after the flush are probably stopping up the filter. I just replaced the DOD/AFM cam and lifters in my GM car's 6.2 liter. It's a shame that manufacture's can get away with these kind of problems. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762094September 4, 2026
SERVICE BRAKES
On September 4, 2026, I experienced an extremely serious and frightening braking failure while driving my 2020 Chevrolet Colorado 2.5L. I was driving my granddaughter to school and was pulling into the school's carpool/drop-off area at approximately 20 mph. This was an especially dangerous location because children, parents, vehicles, and school personnel were in the immediate area. As I attempted to slow and stop the vehicle, the brake pedal suddenly became extremely hard and the vehicle would not stop normally. The dashboard displayed “Service Brake Assist,” and the check-engine light illuminated. I pressed the brake pedal, but the vehicle continued moving. Realizing that the normal brakes were not stopping the truck, I engaged the emergency/parking brake. The emergency brake slowed the vehicle somewhat, but even then the vehicle did not come to a complete stop. I ultimately had to place the vehicle in PARK to get it stopped. Fortunately, I was traveling at a low speed and was able to prevent the vehicle from striking a child, pedestrian, another vehicle, or other property. My granddaughter was also inside the vehicle at the time. This was an extremely frightening situation that could very easily have resulted in catastrophic injuries or death. The fact that this occurred in a school carpool/drop-off area surrounded by children makes the seriousness of this failure especially concerning. There was no reasonable warning that I was about to lose normal braking assistance. I am reporting this incident because I believe this vehicle may have experienced a serious safety-related defect involving the braking/brake-assist system. I am requesting that this incident be documented and that NHTSA investigate whether other owners of 2020 Chevrolet Colorado vehicles, particularly those equipped with the 2.5L four-cylinder engine, have experienced similar sudden losses of brake assist or braking ability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761467September 1, 2026
SERVICE BRAKES, ENGINE, STEERING
While driving my 2020 Chevrolet Colorado through [XXX], the truck began having difficulty accelerating. As I exited the highway and turned into a gas station, the truck suddenly lost power. The steering became extremely difficult, and I lost normal brake assist. The brake pedal became extremely hard, and I had to apply extreme force to stop the truck and avoid crashing into a wall at the gas station. Fortunately, no collision occurred. The truck was towed to Ed Corley Ford in [XXX] because I was stranded in a remote area with very limited options. They diagnosed a failed/broken vacuum pump and told me replacing it should make the truck operable so I could drive it home to [XXX]. I authorized the repair. After replacing the vacuum pump, they told me they started the truck and heard an abnormal sound. They shut it off, and when they tried to restart it, the truck would not start. They wanted to perform additional diagnosis, but I declined and had the truck transported back to [XXX] for evaluation by a Chevrolet dealership. Huffines Chevrolet Lewisville inspected the truck. Their technician removed the camshaft position sensor and used a borescope to inspect the camshaft. They documented that the camshaft is damaged at the end where it connects to the vacuum pump and stated the actuator pin was most likely bent due to the vacuum-pump failure, damaging the camshaft and causing it to be slightly out of time. I have also been informed of engine damage. The truck remains inoperable and is currently available for inspection. I am concerned this is a safety defect because the vacuum-pump failure resulted in a sudden loss of normal brake assist while I was driving and was followed by camshaft/engine damage. I am asking NHTSA to investigate this failure and similar Chevrolet Colorado complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756785August 13, 2026
ENGINE
a/c control knocks out tempter senor and gauge goes to zero and check engine light comes on, gas mileage goings to hell, turn off engine clutch fan runs for several minutes, can still touch water hoses by hand and not even hot. This is a big safety problem because I'm looking at the gauge and now causing more smog! Chevrolet Merele Stone in Porterville CA had it all day reporting A GM Strat sticking ,it was a brand new gm delco and senor and still doing it . It's a $1000.00 to repair itThey had to jump start my truck went picking it up. tried to charge the battery over night but dead battery, had to replace it $250.00 expense, and $189.00 to denoised. Called GM for a appointment in Visalia to check the problem 42 mile on way from home and showed up to No APPOINTMENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755484August 7, 2026
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2020 Chevrolet Colorado. The contact stated that while reversing out of the driveway, the check engine warning light illuminated. The failure recurred while driving 65 MPH. The vehicle was taken to AutoZone, where DTCs P0024 and P0014 were retrieved, indicating exhaust camshaft position system performance issues for Bank 2 and Bank 1. The contact associated the failure with GM Special Coverage Number: N232430470 (Camshaft Position Actuator Valve Solenoid - Bank 2 (Left Side) Exhaust). The vehicle was then taken to the dealer, where the diagnostic result was confirmed. The dealer swapped the camshaft position sensor actuators between both banks and cleared the codes. The contact was advised that the cause of the failure would be determined if the diagnostic trouble codes returned. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the special coverage. The failure mileage was approximately 36,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741310June 1, 2026
SERVICE BRAKES
Vacuum pump seized, causing loss of power assist on brakes. This happened as I was approaching an intersection to make a right-hand turn. When I press down on the brake pedal it felt hard, like it was locked up. After pressing down on it with both feet, I was able to slow the vehicle down enough to turn out of the intersection. If this event happened when there was another vehicle in the intersection or approaching the intersection on the side street that I was turning onto, it would have led to a collision. Not being able to slow down adequately, I had to swing wide in the turn. This incident happened at a relatively slow speed. If it had happened at highway speeds it could have been catastrophic. There was no warning light prior to the incident the check engine light did not come on until after the incident. The Pump seizure caused the connecting coupling between the exhaust cam and pump to shatter. The damage was extended to the exhaust cam and valve cover and leaving metal fragments in the engine. The local Chevrolet dealer has given me an estimate for the repair of over $2400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738340May 16, 2026
STEERING
While driving at any speed when steering wheel is at the 1 to 2 o' clock position on a right turn, steering wheel wobbles and regardless of road condition. Stabitrack warning light comes on occasionally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736649May 8, 2026
FUEL/PROPULSION SYSTEM
Plastic fuel supply line leaked from front of fuel tank area . the vehicle (2020 chevrolet colorado) was towed to the chevrolet service facility, after it was discovered leaking on my driveway. Gas was smelled while I was driving. I do have the failed hose. It was indeed damaged. Possibly chewed through by a rodent, mouse or squirrel. The colorado is allways parked in my blacktop driveway. Safety risk is substantial gas leak without any warning while driving or in a garage potential fire or explosion. Dealer service confirmed and replaced the hose. I reported to Chevrolet by phone on (4/30/2026).I was told report started & put in system. No warning light or alarm occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730773April 13, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed, and the vehicle failed to stop immediately. The contact switched to manual driving mode and downshifted the transmission. The vehicle came to a stop after driving over a dirt pile. The brake warning light was illuminated. The vehicle was able to drive to the residence. Upon inspection, the contact discovered that the hydraulic line was rubbing against the parking brake cable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730626April 12, 2026
SERVICE BRAKES
the power brake booster was found broken on 1/29/2026. Through repairs, i've found vacuum pump race being completely damaged and exhaust camshaft end that linked with vacuum pump is also damaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726345March 23, 2026
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2020 Chevrolet Colorado. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with camshaft position sensor failure. The contact was informed that the camshaft position sensor needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not under a Manufacturer Extended Warranty coverage related to the failure. The failure mileage was 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722150March 5, 2026
SERVICE BRAKES
While driving in grocery store parking lot. The brake booster completely failed with no notice almost causing me to hit someone. I had to throw the truck in park while moving to avoid hitting pedestrians. The brake pedal is completely compressed to the floor as I was stomping the brakes in an attempt to stop. Had I not thought quick enough I would of hit at least 2 people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721768March 3, 2026
AIR BAGS
The contact owns a 2020 Chevrolet Colorado. The contact stated that the air bag warning had been turning off and on intermittently for almost 2 years. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The vehicle was recently taken to an independent mechanic; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713350January 26, 2026
POWER TRAIN
My truck has been shuddering and when put into gear it sounds like the bottom is falling out of it. Now when I am driving my truck is shuddering very hard and skipping gears. I have been having this issue since I bought the truck with only 47k miles and I have only put 40k miles on this truck in the past 3 years that I have owned it. I keep the maintenance up on my truck and have since I’ve owned it and I have already put a complaint into GM, when I bought the truck it has had electrical issues and the dealership is not helping. My warranty is out on this truck and GM said there is nothing they can do to help with my transmission or electrical problems. This truck has not even hit 100k and I’m so upset that I am having these many problems and no one is wanting to help, they just want my money. I can’t afford an attorney or I would sue this dealership for selling me a Lemon and for GM knowing about there faulty transmission in my year truck and not standing behind it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711885January 19, 2026
POWER TRAIN
Had transmission serviced, was told the transmission was no good and about to fail Quoted $8000.00 dollars to repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709610January 8, 2026
POWER TRAIN
Vehicle has 54,250 miles. Vehicle has a rear differential bearing going out by hearing and feeling the grinding at all speeds and the transmission jerks shafting gears. Both could cause an accident if totally fail. Chevrolet has a service bulletin out from what my local garage says. Mechanic also says Chevrolet will not warranty the product. Vehicle is now being looked at by a Chevrolet dealer. The vehicle is OUT OF WARRANTY. My son, who is [XXX] and not familiar with vehicles thought it was the tires causing the whining and vibration. Took the vehicle in several times to Chevy and they ignored the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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