Chevrolet Caprice Complaints

715 consumer complaints on file.

#10264407April 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAME PAST THE STOP LINE AT A RAILROAD TRACK, SAW TRAIN WAS APPROACHING AND TRIED TO BACK UP.....NO REVERSE!!! NO PRIOR WARNING OR SIGNS OF DEFECTS.....HAD TO GET OUT AND PUSH VEHICLE OFF OF TRACKS TO PREVENT A CATASTROPHIC COLLISION. TOOK TO A NUMBER OF TRANSMISSION SHOPS AND FOUND OUT THAT GM ISSUED A NUMBER OF SERVICE BULLETINS REGARDING THE REACTION SHELL FAILURE ISSUE BUT THEY NEVER TOOK RESPONSIBILITY TO ISSUE A RECALL......THOUSANDS OF PEOPLE HAVE HAD THIS SAME ISSUE WITH THE NO REVERSE PROBLEM DUE TO THE REACTION SUN SHELL FAILING.......GM SHOULD STILL ISSUE A RECALL!!!!!! DOES IT HAVE TO TAKE A LOSS OF LIFE TO HAVE A RECALL ISSUED? THIS IS A SERIOUS SAFETY HAZARD AND NEEDS TO BE LOOKED AT..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240590September 2, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1995 CHEVROLET CAPRICE. WHENEVER THE CONTACT ATTEMPTS TO MAKE A LEFT HAND U-TURN, HE CAN FEEL THE RIGHT TIRE ROLLING OVER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SHOP, BUT NO FAILURES WERE FOUND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE SPEED WAS NOT A FACTOR. THE CURRENT MILEAGE WAS 136,000 AND FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233643July 9, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 1996 CHEVROLET CAPRICE. WHILE DRIVING 45 MPH, THE INSTRUMENT PANEL CLUSTER LIGHTS BEGAN BLINKING ON AND OFF. THE FAILURE CONTINUED FOR APPROXIMATELY SIX MONTHS UNTIL IT COMPLETELY SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE PANEL CLUSTER WAS A RECURRING FAILURE WITH THAT MAKE AND MODEL VEHICLE. SHE HAD TO REPLACE THE ENTIRE PANEL CLUSTER WITH THE SPEEDOMETER AND ODOMETER, WHICH CORRECTED THE FAILURE FOR TWO YEARS. RECENTLY, WHILE DRIVING 5 MPH, THE INSTRUMENT PANEL BEGAN TO FLICKER ON AND OFF AGAIN. WITHIN THE LAST TWO WEEKS, THE INSTRUMENT PANEL SUDDENLY SHUT OFF AND WOULD OCCASIONALLY TURN BACK ON. THE FAILURE CAUSES THE CONTACT TO BE UNSURE OF THE SPEED THAT SHE IS TRAVELING OR HOW MANY MILES ARE ON HER VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233521July 8, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1992 CHEVROLET CAPRICE CLASSIC. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED WHEN THE CONTACT ATTEMPTED TO STOP AT A STOP SIGN. THE CONTACT SHIFTED THE VEHICLE INTO A LOW GEAR AND ALLOWED IT TO COAST TO A COMPLETE STOP. SHE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY DISCOVERED A LEAK FROM THE ABS MODULATOR. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V217000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 193,806.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231485June 18, 2008
TIRES:VALVE
TL*THE CONTACT OWNS A 1995 CHEVROLET CAPRICE. WHILE DRIVING 55 MPH, THE CONTACT HEARD A FAINT "POOF" SOUND. SHE PULLED OVER TO INSPECT THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. SHE HAD JUST PURCHASED FOUR NEW VALVE STEMS AND HAD FOUR NEW TIRES INSTALLED, MOUNTED, AND BALANCED FIVE DAYS PRIOR TO THE FAILURE. SHE CALLED AAA AND THE REPRESENTATIVE STATED THAT THIS WAS THE SECOND VALVE STEM FAILURE HE HAD ENCOUNTERED IN LESS THEN A WEEK. HE REPLACED THE TIRE WITH A SPARE. SHE DROVE THE VEHICLE TO HER RESIDENCE AND PARKED THE VEHICLE IN THE GARAGE. THE FAILURE AND CURRENT MILEAGES WERE 107,820. UPDATED 06/30/08 *BF UPDATED 06/30/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228234May 19, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
I HAVE A 1995 CHEVROLET CAPRICE AND RECENTLY WHEN I TRIED TO START MY CAR NOTICED THAT IT WOULD NOT START. I JUMPED THE CAR AND WAS ABLE TO GET IT TO RUN BUT ONCE I TURNED IT OFF WAS UNABLE TO RE-START THE CAR. UPON FURTHER INSPECTION I FOUND THAT THE BATTERY WAS LEAKING AROUND THE POSITIVE TERMINAL CONNECTION. THE BATTERY WAS A AC DELCO 78-6YR BATTERY WITH SIDE-MOUNT TERMINALS. WHEN I REMOVED THE BATTERY FROM THE CAR I COULD SEE THAT IT HAD BEEN LEAKING AND CONTINUED TO LEAK ACID ALL OVER THE BATTERY TRAY AND MY GARAGE FLOOR. WHEN I WENT TO A LOCAL CHEVROLET DEALER (HARBOR CHEVROLET OF LONG BEACH) THEY OFFERED ME NOT HELP BECAUSE I NO LONGER HAD THE RECEIPT AND HAD NOT PURCHASED THE BATTERY FROM THEM. I THOUGHT THIS WAS NOT RIGHT SINCE THE BATTERY WAS LESS THAN SIX YEARS OLD AND HAD THE REGISTRATION CODES CLEARLY VISIBLE ON THE TOP OF THE BATTERY CASE. MY CAR WAS DAMAGED BY THE LEAKY BATTER AND I HAD TO BUY A NEW BATTERY (OF COURSE NOT AN AC DELCO PRODUCT) WHICH SHOULD NOT HAVE BEEN THE CASE SINCE THE BATTERY SHOULD STILL HAVE BEEN UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213372January 1, 2008
UNKNOWN OR OTHER
I PURCHASED MY FIRST VEHICLE, NO LINE OF CREDIT AT A AUTO AUCTION, CAR COST 2,648.07 AND PAYMENTS $167.61 TOTAL 8,039.62 PAID $ 1,000.00 CASH DEPOSIT. THE CAR BROKE DOWN THE NEXT DAY, I HAD IT TOWED TO A GARAGE, THE WARRANTY WOULD NOT FIX THE CAR. GARAGE OWNER CALLED AUDITION OWNER TO PICK UP THE CAR AS REPO WITH MY APPROVAL, AND I ALSO CALL AND GAVE ADDRESS TO CAR AUCTION DEALER. THEY DID NOT RESPOND, THE GARAGE OWNER WITH MY PERMISSION SOLD THE CAR TO SOMEONE WHO WERE TO TAKE OVER THE CAR PAYMENTS. THE GARAGE PERSON SAID HE DID, AND GAVE ME $300.00, AND SAID THERE IS NO NEED FOR ME TO DO PAPER WORK A LIEN FROM THE PEOPLE WOULD BE SUFFICIENT, AND THEY WILL CONTACT THE AUTO AUCTION AND TAKE OVER THE PAYMENTS. I PLEADED CAN I GET PAPER SO I CAN FOLLOW UP, AND THE GARAGE OWNER KEPT AVOIDING ME. NOW I WAS GIVEN A CALL FROM THE AUTO AUCTION OWNER, THEY LOCATED THE CAR, IT WAS SOLD THREE TIMES ALL STILL HAVING ME AS THE OWNER, AND A LIEN WAS NEVER PLACED ON IT, NOR DID ANYONE CONTACT THE COMPANY TO TAKE OVER THE PAYMENTS. MY MOM SAID I TRANSACTED THIS BUSINESS AS VERY GREEN, AND THEY ALL TOOK ADVANTAGE OF ME. NOW I WILL BE SUED, IF I DO NOT BRING THEM 2,500 DOLLARS FOR HIRING AN INVESTIGATOR TO LOCATE THE CAR. THE AUTO AUCTION HAS THE CAR, AND DOES NOT WANT TO NEGOTIATE BUT RATHER DEMAND ANOTHER TYPE OF PAYMENT FOR TROUBLES I WAS UNAWARE OF. THE GARAGE OWNER IS FULL OF LIES, I HAVE HIM ON TAPE RECORDER,AND HE IS TRYING TO GET OUT OF THINGS POINTING TO HIM AS A BUSINESS CAR SALES PERSON MISS REPRESENTING ME AND NOT TRANSACTING IN A PROFESSIONAL MANNER. WHAT DO I DO FROM HERE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209337November 19, 2007
ELECTRICAL SYSTEM:HORN
THE HORN BUTTONS ON MY 1992 CHEVROLET CAPRICE CLASSIC (5.0L V-8), HAVE TO BE REPLACED EVERY YEAR PRIOR TO VEHICLE SAFETY INSPECTION. THE BUTTONS FUNCTION FOR APPROXIMATELY 2-3 USES BEFORE BREAKING AND HAVING TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207621November 1, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1995 CHEVROLET CAPRICE. THE VEHICLE HAS PEP BOYS FUTURA, SIZE P235/70R15 TIRES. ON TWO SEPARATE OCCASIONS, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VIBRATED. THE CONTACT IMMEDIATELY PULLED OFF THE ROAD AND INSPECTED THE FRONT DRIVER SIDE TIRE. HE DISCOVERED A BULGE ON THE TREAD OF THE TIRE AT 14,000 MILES. THE CONTACT TOOK THE VEHICLE TO A TIRE DEALER AND THEY REPLACED THE TIRE. APPROXIMATELY TWO MONTHS LATER, THE CONTACT FELT A VIBRATION AND DISCOVERED THAT THE DRIVER SIDE REAR TIRE HAD A BULGE AT 16,000 MILES. THE REAR TIRE WAS REPLACED. THE CURRENT MILEAGE WAS 165,000 AND FAILURE MILEAGE WAS 163,000. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201484August 23, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1993 CHEVROLET STATION WAGON CAUGHT FIRE IN THE DASHBOARD COMPARTMENT. *KB OHIO TRAFFIC CRASH REPORT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10198544August 5, 2007
SUSPENSION:REAR, EQUIPMENT
I HAVE A 1995 CHEVROLET CAPRICE. MY REAR LOWER CONTROL ARM (PASSENGER SIDE) BROKE WHILE DRIVING. THANKFULLY, IT HAPPENED AT LOW SPEED AND NEAR MY HOME. THE CONTROL ARM BROKE ALL THE WAY THROUGH, RIGHT AT THE STABILIZER BAR ATTACHMENT... EXACTLY AS DESCRIBED IN RECALL 96V020000. THE PART THAT BROKE IS UNDER RECALL, ID 96V020000. I GAVE THE CHEVROLET DEALER THIS INFORMATION AND THEY "COULD NOT FIND" THE RECALL. I ALSO CALLED AND EMAILED CHEVROLET, ESSENTIALLY GETTING THE SAME RESPONSE --IGNORANCE. MY COMPLAINT IS I HAD TO PAY FOR THE REPAIR MYSELF, DESPITE THIS BEING A REPAIR OF A RECALLED PART. HERE IS THE RECALL INFO, AS FOUND ON THE NHTSA WEBSITE: MAKE / MODELS : MODEL/BUILD YEARS: CHEVROLET / CAPRICE 1991-1996 MANUFACTURER : GENERAL MOTORS CORP. NHTSA CAMPAIGN ID NUMBER : 96V020000 MFR'S REPORT DATE : JAN 25, 1996 COMPONENT: SUSPENSION:REAR POTENTIAL NUMBER OF UNITS AFFECTED : 154214 SUMMARY: THE REAR LOWER CONTROL ARM CAN CRACK AT THE REAR STABILIZER BAR ATTACHMENT. CONSEQUENCE: THIS CONDITION CAN BE AGGRAVATED BY THE SEVERE DUTY CYCLE OF THESE VEHICLES AND EVENTUALLY CAUSE THE LOWER CONTROL ARM TO FRACTURE COMPLETELY CAUSING A LOSS OF VEHICLE CONTROL WITHOUT PRIOR WARNING. REMEDY: DEALERS WILL REPLACE BOTH REAR LOWER CONTROL ARMS AND REAR STABILIZER BAR ATTACHMENTS. NOTES: SYSTEM: SUSPENSION; SINGLE AXLE; REAR; CONTROL ARM. VEHICLE DESCRIPTION: POLICE (SEO 9C1) VEHICLES AND TAXI CABS (SEO 9C6). NOTE: OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME, SHOULD CONTACT CHEVROLET AT 1-800-222-1020. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197855July 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 1995 CHEVROLET CAPRICE. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS LEAKING WHILE DRIVING 55 MPH. CHEVROLET STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NUMBER 95V221000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE CONTACT ALSO STATED THAT THE POWER STEERING WAS LEAKING AND THAT THE VEHICLE WOULD SHIFT FROM PARK TO DRIVE OCCASIONALLY, WITHOUT THE KEY IN THE IGNITION. THE POWERTRAIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195494July 6, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1991 CHEVROLET CAPRICE. WHILE DRIVING 5 MPH AND ACCELERATING, THE VEHICLE MADE A TAPPING NOISE. AFTER CHECKING THE OIL, THE CONTACT NOTICED A CREAM COLORED FOAM ON THE GAUGE STICK. THE MECHANIC STATED THAT THE INTAKE MANIFOLD WAS NOT POSITIONED PROPERLY AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE INTAKE MANIFOLD GASKET WAS REPLACED THREE TIMES. AFTER CHANGING THE TYPE OF FUEL HE PUT IN THE VEHICLE, THE CONTACT NOTICED A SLIGHT IMPROVEMENT. THE CURRENT MILEAGE IS 93,400 AND FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185873March 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DIGITAL DASH SPEEDOMETER GOES AWAY, DOES NOT SHOW SPEED OF TRAVEL. WHEN THIS HAPPENS OPPERATOR DOES NOT KNOW THE RATE OF SPEED BEING TRAVELED. I HAVE REPLACED THE UNIT ONCE BEFORE AT 99,000 MILES WITH A RECONDITIONED UNIT AT A COST OF $300.00. RECENTLY AT 140,000 MILES THIS UNIT HAS FAILED ALSO. THIS RECONDITIONED UNIT IS THE ORIGIONAL UNIT FROM THE CAR THAT HAD BEEN SENT IN FOR REPAIR THE FIRST TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184966March 13, 2007
VEHICLE SPEED CONTROL
TL* - THE CONTACT CALLED REGARDING THE 1991 CHEVROLET CAPRICE. THE CONTACT WAS BACKING OUT OF A PARKING SPACE AND HEARD A LOUD ROAR, THE VEHICLE SUDDENLY ACCELERATED, AND BEFORE THE CONTACT COULD APPLY THE BRAKES THE VEHICLE STRUCK A BUILDING. THE CONTACT HAS PICTURES OF THE VEHICLE. A POLICE REPORT WAS TAKEN . THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 63,000. THE VEHICLE WAS DESTROYED. *AK ALABAMA INCIDENT REPORT PROVIDED. UPDATED 08/03/07 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10185016March 13, 2007
STRUCTURE:FRAME AND MEMBERS
DURING MAINTENANCE OF MY VEHICLE IT WAS FOUND TO BE MISSING THE BOLTS, GUIDES, WASHERS, BUSHINGS AND NUTS THAT CONNECT THE RADIATOR SUPPORT TO THE FRAME. THIS 1996 CHEVROLET CAPRICE CLASSIC MAY BE ONLY ONE OF MANY WHEREIN THESE CRITICAL BOLTS AND ASSEMBLIES WERE NEVER INSTALLED AT THE FACTORY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156239April 13, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1992 CAPRICE DOES NOT GIVE MAXIMUM SLOW DOWN OR STOP ABILITY. *TS THE CONSUMER FEELS THAT THE ABS BRAKES DO NOT ADEQUATELY STOP THE VEHICLE DURING PANIC STOPS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130785August 30, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
DT: CABLE FROM BATTERY TO JUNCTION BOX OVERHEATED AND STARTED A FIRE. IT MELTED THE STUD THAT BATTERY CABLE WAS CONNECTED TO, THE JUNCTION BOX AND THE AREA AROUND THE JUNCTION BOX. CALLER WAS AT A CAR WASH AND THE ATTENDENT SAW SMOKE AND ALERTED CONSUMER. THEY OPENED THE HOOD AND DISCONNECTED THE BATTERY. VEHICLE WAS TOWED TO DEALER. MANUFACTURER SAID THEY HAD NO RECALL. *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10132329August 11, 2005
AIR BAGS, SEAT BELTS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AIRBAG AND BRAKES FAILED, AND CAUSED SERIOUS INJURIES. TWO PEOPLE WERE THROWN INTO DASHBOARD,WINDSHIELD, WHEN SEAT BELTS FAILED TO HOLD, DRIVER NEVER TOOK FOOT OFF OF BRAKES, AIRBAG (DEPLOY SENSOR) ON GROUND, CAR IS IN BACKYARD IF YOU WANT TO SEE! I NOW FIND OUT THERE WAS 9 (PROBLEMS), RECALLS, TWO ON ABS!. *JB
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10132331August 11, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS, STRUCTURE, STEERING:COLUMN
I'M NOT TRYING TO DO DUAL COMPLAINTS. WHILE BRAKING ,PRIOR TO IMPACT, THERE WAS A LOUD CLICKING COMING FROM THE ABS CONTROL UNIT UNDER THE HOOD, ALSO THE COMPUTER ECM, SHOWS THAT THE AIRBAG DEPLOYED, SERIOUS LIFETIME INJURIES, I'M GOING INTO A POWERCHAIR, AT 42 THERE IS NO SURGERY THAT WILL HELP ME, AND LESLIE IS GOING TO NEED BACK SURGERY, AND A HIP,AND KNEE REPLACEMENT!*JB
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0

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