Chevrolet Caprice Complaints

715 consumer complaints on file.

#10684128February 18, 2015
ENGINE
I PURCHASE THIS VEHICLE ON JANUARY 20, 2015 BUT DIDN'T PICK UP FROM DEALERSHIP UNTIL FEBRUARY 3, 2015, I WAS WAITING FOR THE SEATS COVERING TO BE INSTALLED ALONG WITH THE REMOTE START I ORDERED. I NOTICE ON ABOUT FEBRUARY 10, 2015 THE ENGINE LIGHT CAME ON, I CONTACTED A LOCAL DEALERSHIP CLOSER TO MY HOME THEY CHECK IT ON SATURDAY FEBRUARY 14, 2014 ADVISED ME IT WAS MY REMOTE THAT HAD BEEN PROGRAM WITH THE WRONG CODES, I WOULD NEED TO CALL THE DEALERSHIP WHERE I PURCHASED IT. I DID I CALL I WAS TOLD THAT WAS NOT TRUE BY THE PERSON IN SERVICE. I CALL THE LOCAL DEALERSHIP BACK AND TOOK THE VEHICLE BACK, I EXPLAINED I ALSO SMELL A STRONG SMOKE ALONG WITH THE ENGINE LIGHT BEING ON. THE VEHICLE WAS CHECKED OUT AGAIN, I HAVE BEEN TOLD THAT IT NEEDS A NEW CATALYST CONVERTER WHICH IS MAJOR FOR A NEW VEHICLE WITH LOW LOW MILES. I WAS TOLD THIS IS THE REAL MILEAGE, I AM WORRY THAT I WILL HAVE MAJOR PROBLEMS WITH THIS VEHICLE BECAUSE I HAVE HAD TO HAVE THE ENGINE REPLACE LESS THEN 30DAYS OF HAVING IT. I REALLY BELIEVE I WAS PROBABLY SOLD A LEMON. I WOULD LIKE THIS INVESTIGATED. I WOULD LIKE TO KNOW IF I COULD RETURN THIS VEHICLE FOR ANOTHER ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660550November 24, 2014
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING. SENT TO DEALER FOR REPAIR, DEALER SAYS THE MOTOR GEARS STRIPPED. WE REFERENCE THE CURRENT RECALL ISSUED BY GM FOR THIS PROBLEM. WE WERE TOLD IT'S NOT COVERED BECAUSE IT WAS BUILT BEFORE JUNE 2013. THE WIPER MOTOR SHOULD LAST LONGER THAN 44,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653551November 8, 2014
STEERING
THIS VEHICLE IS ONE OF A FLEET OF SEVEN VEHICLES FOR THE LA GRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE PAST COUPLE OF MONTHS, THE MAJORITY OF THIS FLEET (NOW 6 OF THE 7 CARS) HAVE ALL HAD POWER STEERING FAILURES DURING VEHICLE OPERATION (WHILE MOVING). THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER AND THERE WILL BE A LOSS OF STEERING CONTROL AT WHICH TIME A CRASH WILL OCCUR AND WILL INJURE THE OFFICER AND INNOCENT PERSONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653404November 7, 2014
STEERING
AS THE BARTONVILLE ILLINOIS POLICE OFFICER ASSIGNED TO THIS VEHICLE WAS APPROACHING AND BEGINNING A TURN WHEN THE POWER STEERING WENT OUT AT WHICH TIME HE STOPPED THE VEHICLE AND PUT THE TRANSMISSION IN PARK. HE THEN TURNED THE VEHICLE BACK ON AND THE POWER STEERING FUNCTIONED CORRECTLY. THE OFFICER THEN "DEAD-LINED" THE CAR. THE VEHICLE WAS THEN DRIVEN TO RAY DENNISON CHEVROLET, PEKIN, ILLINOIS ON OCTOBER 8, 2014 FOR REPAIR WITHOUT INCIDENT WHERE IT HAS BEEN UP TO AND INCLUDING THIS DATE DUE "PARTS" BEING SHIPPED FROM AUSTRALIA ACCORDING TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652621November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. NOTE: THIS VEHICLE'S POWER STEERING FAILED ON TWO OCCASIONS: JUNE 24, 2014 AND AGAIN AFTER BEING REPAIRED ON NOVEMBER 4, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652619November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652620November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652622November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652623November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585911May 8, 2014
STEERING, ELECTRICAL SYSTEM
1986 CHEVY CAPRICE. CONSUMER WRITES IN REGARDS TO VEHICLE DIED WHILE DRIVING, IGNITION IS DAMAGED AND STEERING COLUMN PROBLEMS. *SMD THE CONSUMER NO MORE THAN 2 MINUTES AFTER THE LEAVING THE DEALER, THE VEHICLE STALLED AGAIN. HE RETURNED THE DEALER TO HAVE THEM LOOK AT THE VEHICLE AGAIN. THE DEALER CALLED THE CONSUMER, AND INFORMED HIM, THEY DIDN'T WANT TO WORK ON THE VEHICLE, BECAUSE THEY HAD NO CLUE AS TO WHAT WAS WRONG WITH IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577013April 3, 2014
POWER TRAIN, ENGINE
DRIVING VEHICLE ON DIRT ROAD, ROAD ABRUPTLY TURNED TO SOFT SAND. VEHICLE WAS LAGGING IN THE SAND. ABLE TO GET VEHICLE TURNED AROUND TO GET BACK TO SOLID ROAD. SWITCHING BETWEEN AUTOMATIC & MANUAL MODE ON THE TRANSMISSION TO KEEP MOVING FORWARD. AFTER VEHICLE WAS TURNED AROUND, SMELLED SOMETHING BURNING & SAW SMOKE FROM UNDER HOOD. STOPPED VEHICLE TO LOOK UNDER HOOD. UNDER HOOD SMOKE COMING FROM DOWN BELOW ENGINE AREA ON FRONT DRIVERS SIDE AREA. SMOKE WAS THICK WHITE & CHEMICAL SMELLING. ENGINE AREA IGNITED TO FLAMES. ATTEMPTED TO PUT FIRE OUT WITH WATER WITH NO LUCK. VEHICLE COMPLETELY BURNED UP. VEHICLE WAS A RENTAL CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10557512December 28, 2013
EXTERIOR LIGHTING
I AM TIRED OF PASSING VEHICLES ON A TWO LANE BLACKTOP IN THE RAIN THAT HAVE HEADLIGHTS BADLY POSITIONED OR TOO BRIGHT. ARE YOU NOT SUPPOSE TO TEST NEW VEHICLES FOR COMPLIANCE. ALL THIS NEW STUFF ONLY HELPS THAT VEHICLES DRIVER AND BLINDS THE REST OF US. ALSO YOU SHOULD MAKE THESE VEHICLES WITH TRUCK SIZE TIRES THAT SIT THREE FEET OFF THE GROUND ILLEGAL. THEY ARE A SAFETY HAZARD. I HAVE SEEN SEVERAL LARGE VEHICLES THAT HAVE AN OTHERWISE GOOD SAFETY RATING IN SERIOUS CRASHES. TWENTY TWO INCH BLINGS KILL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452378March 20, 2012
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
SAFETY EMISSIONS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425416September 14, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1996 CHEVROLET CAPRICE. THE CONTACT WAS DRIVING 45 MPH WHEN HE HEARD A DRAGGING NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE CONTACT NOTICED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE WERE FRACTURED DUE TO CORROSION. THE VEHICLE WAS SAFELY DRIVEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419363August 14, 2011
TIRES, TIRES:TREAD/BELT
FIRESTONE TIRE FR380 WS P225/75R15 55,000 MILE TIRE. AFTER 12,000 MILES TIRE S ARE SHOWING STEEL BELTS THROUGH THE TREAD. INDEPENDENT MECHANIC AND ALIGNMENT VERIFIED THAT THERE IS NO PROBLEM WITH ALIGNMENT OR SUSPENSION. TIRES PURCHASED MARCH 13, 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326328April 13, 2010
ENGINE AND ENGINE COOLING
1991 CHEVROLET CAPRICE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT. *BF THE CONSUMER STATED HE HAD JUST PURCHASED THE VEHICLE AND WAS DRIVING IT HOME. HE FURTHER STATED THE VEHICLE HAD OVERHEATED AND HE STOPPED TO LET IT COOL DOWN PRIOR TO THE FIRE. (OHIO TRAFFIC CRASH REPORT # 10-0151-90) *JB UPDATED 05/13/10 *BF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10314272April 1, 2010
UNKNOWN OR OTHER
1995 CHEVROLET CAPRICE. CONSUMER STATES REJECTION FOR TRADE UNDER THE CASH FOR CLUNKER PROGRAM. CONSUMER REQUEST MONEY FOR TRADE IN. *TGW THE CONSUMER STATED THE MPG RATING HAD BEEN REVISED AND SHE DIDN'T KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286940October 9, 2009
ELECTRICAL SYSTEM
GM HAS PUT THE PROBLEM UNDER TSB 94-C-59 OR 94V049 IT SPECIFICALLY STATES THAT THEY WILL REPAIR THE PROBLEM AT NO COST REGARDLESS OF AGE, OWNERSHIP, OR MILEAGE. THIS PROBLEM DOES NOT FALL UNDER A RECALL LISTING. THE CAR CONSTANTLY STALLS BECAUSE OF THE PROBLEM, AND I AM UNABLE TO USE ANY OF THE ELECTRICAL DEVICES ON THE CAR INCLUDING HEADLIGHTS OR IT IMMEDIATELY STALLS. AS A RESULT OF THE PROBLEM I HAVE HAD THE PARTS REPLACED DESCRIBED IN 94-C-59. I WILL TRY TO SEE IF I CAN KEEP THE OLD PARTS. CONTINUING TO DRIVE THE CAR COULD RESULT IN CRASH, FIRE, OF FAILURE OF CAR TO START. GM HAS FAILED TO RECOGNIZE THIS PROBLEM OR HONOR THEIR OWN OFFICIAL STATEMENTS. I HAVE PAID FOR THE NEW PARTS AND LABOR INVOLVED IN FIXING THIS PROBLEM. I HAVE KEPT THE RECEIPTS AND COPIES OF TSB 94-C-59 FOR RECORD.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285673September 29, 2009
TIRES
TL*THE CONTACT OWNS A 1989 CHEVROLET CAPRICE. THE CONTACT PURCHASED FOUR TIRES FROM A GOODYEAR TIRE COMPANY. THE TIRES HAVE CAUSED THE VEHICLE TO SHAKE EXCESSIVELY. THE TIRE BRAND IS GOODYEAR INTEGRITY, SIZE P215/75R15, AND THE DOT# IS MDHF1MHR. THE CONTACT RETURNED THE TIRES FOR A NEW SET; HOWEVER, THE NEW TIRES HAVE CAUSED THE VEHICLE TO SHAKE AS MUCH AS THE FIRST SET OF TIRES. A GOODYEAR TIRE REPRESENTATIVE ADVISED THE CONTACT THAT SOMEONE WOULD CONTACT HIM; HOWEVER, HE HAS NOT RECEIVED A CALL. A TECHNICIAN DROVE THE VEHICLE, OBSERVED THAT THE VEHICLE WAS SHAKING AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ASKED THE TIRE DEALER TO ACCEPT THE TIRES IN EXCHANGE FOR A DIFFERENT BRAND AND WAS DENIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282031August 27, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHITE SMOKE IS COMING OUT OF THE EX SYSTEM. I RECENTLY HAD A OIL CHANGE AND TUNE-UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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