Cadillac XTS Service Bulletins

2,750 manufacturer communications on file.

• January 1, 2016•Document ID: 10250074

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16NA019

  Date Added:

  February 12, 2024

  Manufacturer:

  CHEVROLET

  Summary

  Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

  Associated Products (44)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet 45002016 Chevrolet Camaro2016 Chevrolet Caprice+ 24 more
  Associated Documents

  • DownloadMC-10250074-0001.pdf↗
• January 1, 2016•Document ID: 10250068

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16NA013

  Date Added:

  February 12, 2024

  Manufacturer:

  CHEVROLET

  Summary

  No Reverse, No Third, DTC P0716, P0717

  Associated Products (9)

  2016 Buick Enclave2016 Buick LaCrosse2016 Buick Regal2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Equinox2016 Chevrolet Impala2016 GMC Acadia2016 GMC Terrain
  Associated Documents

  • DownloadMC-10250068-0001.pdf↗
• January 1, 2016•Document ID: 10250067

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  16NA011

  Date Added:

  February 12, 2024

  Manufacturer:

  CHEVROLET

  Summary

  Infotainment System Will Not Return to Media After Bluetooth Call Ends

  Associated Products (171)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet 45002016 Chevrolet Camaro2016 Chevrolet Caprice+ 151 more
  Associated Documents

  • DownloadMC-10250067-0001.pdf↗
• January 1, 2016•Document ID: 10246639

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  130232001D

  Date Added:

  December 11, 2023

  Manufacturer:

  CHEVROLET

  Summary

  Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

  Associated Products (123)

  2016 Buick Enclave2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Silverado2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Sierra2016 GMC Terrain2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Equinox2015 Chevrolet Silverado2015 Chevrolet Traverse2015 Chevrolet Trax2015 GMC Acadia2015 GMC Sierra2015 GMC Terrain+ 103 more
  Associated Documents

  • DownloadMC-10246639-0001.pdf↗
• January 1, 2016•Document ID: 10246561

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16NA019

  Date Added:

  December 11, 2023

  Manufacturer:

  CHEVROLET

  Summary

  Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares

  Associated Products (44)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet 45002016 Chevrolet Camaro2016 Chevrolet Caprice+ 24 more
  Associated Documents

  • DownloadMC-10246561-0001.pdf↗
• January 1, 2016•Document ID: 10246555

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16NA013

  Date Added:

  December 11, 2023

  Manufacturer:

  CADILLAC

  Summary

  No Reverse, No Third, DTC P0716, P0717

  Associated Products (9)

  2016 Buick Enclave2016 Buick LaCrosse2016 Buick Regal2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Equinox2016 Chevrolet Impala2016 GMC Acadia2016 GMC Terrain
  Associated Documents

  • DownloadMC-10246555-0001.pdf↗
• December 30, 2015•Document ID: 10115003

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5257A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.

  Associated Products (77)

  2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Equinox+ 57 more
  Associated Documents

  • DownloadMC-10115003-0001.pdf↗
• December 23, 2015•Document ID: 10114999

  Service Bulletin/Repair Instructions
  EQUIPMENT; SERVICE BRAKES

  Mfr Comm. #:

  PIC6162

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about customers may inquire about a section in their owner's manual that addresses the use of high temperature brake fluid that should be used in their car during track use. Racing brake fluid has dry boiling points that are well above the specs of standard DOT 3 (401°) or DOT 4 (446°) brake fluid.

  Associated Products (27)

  2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Corvette2015 Cadillac CTS2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Corvette2014 Cadillac CTS2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Corvette2013 Cadillac CTS2013 Chevrolet Camaro2013 Chevrolet Corvette2012 Cadillac CTS2012 Chevrolet Camaro2012 Chevrolet Corvette2011 Cadillac CTS+ 7 more
  Associated Documents

  • DownloadMC-10114999-0001.pdf↗
• December 22, 2015•Document ID: 10114996

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6049D

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication advises the technician that on November 18th, 2014, part number 23248791 (Wireless Charging Module) will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (11)

  2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV
  Associated Documents

  • DownloadMC-10114996-0001.pdf↗
• December 21, 2015•Document ID: 10252155

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5344D

  Date Added:

  April 1, 2024

  Manufacturer:

  CADILLAC

  Summary

  CD Player Inoperative.

  Associated Products (28)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR+ 8 more
  Associated Documents

  • DownloadMC-10252155-0001.pdf↗
• December 21, 2015•Document ID: 10114989

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5344D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician how to diagnose vehicles with the CD player inoperative. If this concern is encountered, cycle the CD player fuse and re-evaluate the concern. If the concern is no longer present, replace the CD player. When the CD player is still found to be inoperative after cycling the fuse follow Service Information diagnostics.

  Associated Products (29)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS+ 9 more
  Associated Documents

  • DownloadMC-10114989-0001.pdf↗
• December 21, 2015•Document ID: 10114988

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5401D

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication advises the technician about vehicles that may have a inoperative radio with Diagnostic Trouble Code U0184 set in modules and unable to communicate with the radio using the scan tool. Technician should remove power from the radio. If the radio starts working with a power cycle advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. After the power cycle and the radio is still inoperative record the radio power and ground readings and the voltage on the low speed data line.

  Associated Products (18)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10114988-0001.pdf↗
• December 18, 2015•Document ID: 10114978

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5483

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about the compass on the radio display always shows North. Technician should update the radio with the latest calibrations.

  Associated Products (10)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114978-0001.pdf↗
• December 18, 2015•Document ID: 10114977

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  PIT5353A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

  Associated Products (630)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 610 more
  Associated Documents

  • DownloadMC-10114977-0001.pdf↗
• December 15, 2015•Document ID: 10114971

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL

  Mfr Comm. #:

  PIC5494F

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 miles per hour or more variation. The technician is to replace the instrument panel cluster for this concern.

  Associated Products (21)

  2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac SRX2013 Cadillac XTS2012 Cadillac CTS2011 Cadillac CTS2010 Cadillac CTS2009 Cadillac CTS+ 1 more
  Associated Documents

  • DownloadMC-10114971-0001.pdf↗
• December 14, 2015•Document ID: 10114960

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

  Mfr Comm. #:

  PIP5319A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a rattle from the turbocharger when cold. The technician will need to verify the noise is coming from the turbocharger before going forward. Technician will need to replace the turbocharger with the updated part number if verified the rattle noise when cold is from the turbocharger.

  Associated Products (6)

  2016 Cadillac CTS2016 Cadillac XTS2015 Cadillac CTS2015 Cadillac XTS2014 Cadillac CTS2014 Cadillac XTS
  Associated Documents

  • DownloadMC-10114960-0001.pdf↗
• December 10, 2015•Document ID: 10114957

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5461A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Technician should USB program the Human Machine Interface. After USB programming has been completed reprogram the Human Machine Interface module this time using the Service Programming System with the latest calibrations available on TIS2WEB.

  Associated Products (21)

  2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 Chevrolet Volt2016 GMC Canyon2016 GMC Sierra2016 GMC Yukon+ 1 more
  Associated Documents

  • DownloadMC-10114957-0001.pdf↗
• December 9, 2015•Document ID: 10114954

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  PIT4943D

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

  Associated Products (703)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 683 more
  Associated Documents

  • DownloadMC-10114954-0001.pdf↗
• December 4, 2015•Document ID: 10114946

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC6104A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.

  Associated Products (22)

  2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac SRX2014 Cadillac XTS2013 Cadillac ATS+ 2 more
  Associated Documents

  • DownloadMC-10114946-0001.pdf↗
• December 1, 2015•Document ID: 10190535

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR; VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  PI1187C

  Date Added:

  April 21, 2021

  Manufacturer:

  GMC

  Summary

  Information on Inside Rear View Mirror and Camera Loose Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off. If a vehicle is encountered with the above condition, do not attempt to reinstall the bracket onto the windshield. The above listed vehicles have a revised bracket design that is not serviceable. It is necessary to replace the windshield glass assembly. The bracket comes installed on the new glass assembly. Refer to Windshield Replacement in SI.

  Associated Products (48)

  2016 Buick Enclave2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Impala2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Buick Enclave2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS+ 28 more
  Associated Documents

  • DownloadMC-10190535-0001.pdf↗