TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FUEL PUMP MODULE ON THE VEHICLE; HOWEVER, THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE, BUT THE NOTICE STATED THAT THE FAILURE COULD CAUSE A FIRE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT SURE OF WHEN THE PART WOULD BE AVAILABLE. THE RECALL WAS LISTED AS 14405, BUT WAS NOT LISTED ON THE SAFERCAR.GOV WEBSITE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
No injuries · No fire · No crash
TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT STATED THAT HE HEARD A LOUD SOUND ON THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE SHOCK ABSORBER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,500.
No injuries · No fire · No crash
WE (ELMORE SIMS) ARE THE OWNERS OF A 2004 CADILLAC DEVILLE SINCE MAY 2007. WE HAVE OWNED VARIOUS MODELS OF CADILLACS FOR MORE THAN TEN YEARS, AND HAVE NOT HAD ANY MAJOR PROBLEMS. THE NAME "CADILLAC'S" DENOTES QUALITY. HOWEVER, OUR LATEST PURCHASE WITH THIS THREE (3) YEAR OLD VEHICLE IN THE PAST FEW MONTHS, HAS CAUSED US GREAT REPAIRS AND EXPENSES AND LOSS OF CONFIDENCE IN THE NAME CADILLAC'S. THE FIRST REPAIR WAS WITH THE FAN MOTOR FOR THE AIR CONDITIONING, WHICH COST $240. THE NEXT MAJOR REPAIR WAS THE FUEL PUMP, WHICH COST $600. THE BRAKES ARE NEXT, BUT THAT IS EXPECTED FROM A THREE YEAR OLD VEHICLE. THE OTHER CADILLAC'S WE HAD WERE ALSO USED VEHICLES AND NEVER REQUIRED MAJOR REPAIRS SUCH AS THESE SO SOON. THOSE OLDER MODEL VEHICLES WERE OF QUALITY. HAS THE MANUFACTURE OUTSOURCES PARTS TO CUT COST? THE QUALITY THAT I EXPECTED FROM CADILLAC HAS BEEN DIMINISHED. I HOPE THEY WILL LOOK INTO THIS MATTER, BECAUSE MY CERTIFIED CADILLAC MECHANIC SAID THIS IS A COMMON PROBLEM WITH THIS PARTICULAR MODULE AND THE LATER MODEL GENERAL MOTORS VEHICLES. HAVE THERE BEEN OTHER COMPLAINTS ABOUT THE CADILLAC DEVILLE, MORE SPECIFICALLY THE FUEL PUMP? I WOULD LIKE TO KNOW WHY THIS PART WOULD STOP FUNCTIONING SO SOON AND WHAT CAN BE DONE ABOUT IT? ALSO, ON ONE OF YOUR SCREENS, IT WOULD NOT ALLOW ME TO TYPE IN DEVILLE AS THE MODEL OF VEHICLE, SO I CHECKED STS TO ADVANCE TO THE NEXT SCREEN. THANKS FOR YOUR ASSISTANCE IN THIS MATTER. A VERY DISAPPOINTED CADILLAC OWNER! I'M STUCK, BECAUSE I AM ON DISABILITY AND IF THESE TYPES OF REPAIR PROBLEMS CONTINUE, I AM GOING TO GET RID OF THIS CAR AND FORGET ABOUT THE NAME CADILLAC. PLEASE HELP. *TR
No injuries · No fire · No crash
VARIOUS DASH WARNING LIGHTS KEPT LIGHTING UP, BUT DEALER COULD FIND NO PROBLEM WITH CAR. THE CAR IS A DEVILLE . *AK
No injuries · No fire · No crash
I WAS STANDING AT THE BACK OF THE VEHICLE (CADILLAC SRX) AND I LEANED AGAINST THE BACK BUMPER WITH MY LEG, AND BURNED MY LEG ON THE TAILPIPE. I WAS STANDING "FLUSH" WITH THE BUMPER, AND IT BURNED MY LEG BECAUSE IT STICKS OUT TOO FAR (ABOUT 1/2 INCH TOO FAR) FROM THE BUMPER. THIS IS THE SECOND BURN THAT MY FAMILY HAS EXPERIENCED; ONE MONTH AGO MY 7 YEAR OLD SON BURNED HIS LEG ON THE TAILPIPE AS WELL. HIS BURN WAS MUCH WORSE - IT BLISTERED AND BLED AND SCABBED OVER. HE WAS CLIMBING INTO THE BACK OF THE VEHICLE TO RETRIEVE AN ITEM FROM THE TRUNK. I BELIEVE THAT CADILLAC NEEDS TO FIX THE TAILPIPES ON THE CAR BY EITHER SHORTENING THEM BY 3/4" OR 1 INCH, OR BY EXTENDING THE BUMPER SOMEHOW. THIS IS A DESIGN ERROR, AND A SAFETY ISSUE! I WANT CADILLAC TO TAKE CARE OF THIS BEFORE ONE OF MY YOUNGER KIDS, OR SOMEONE ELSE IS BURNED. CADILLAC HAS TOLD ME THERE IS NOTHING THAT THEY CAN DO, AND I DO NOT FIND THIS ACCEPTABLE!