Cadillac STS Complaints

430 consumer complaints on file.

#10763012September 10, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THIS PROBLEM STARTED OVER A YEAR AGO AND I HAVE HAD IT TO THE DEALER TWICE AND THEY CAN NO FIND THE PROBLEM BECAUSE THERE ARE NO CODES IN THE CAR. WHILE DRIVING THE CAR IT SHUTS DOWN AND YOU LOSE EVERTHING LIGHTS, TURN SINGLES, HAZARDS,THE DASH GOES TOTALY OUT AND THE ENGINE STOPS THE BEST YOU CAN DO IT TO PULL IT OVER TO THE SIDE OF THE ROAD AND HOPE YOU DON'T GET HIT. I HAVE HAD THIS HAPPEN IT TOWN DRIVING AND ON THE HIGHWAY SO IT HAS NOTHING TO DO WITH SPEED. I HAVE LOANED MY CAR TO OTHER PEOPLE AND IT HAS HAPPENED TO THEM SO IT IS NOT THE DRIVER. I WILL HAPPEN AND YOU PULL OVER PUT THE CAR IN PARK AND IT STARTS RIGHT UP AND YOU CAN CONTINUE DRIVING AND IT MAY HAPPEN A MILE UP THE ROAD OR IT MAY NOT HAPPEN FOR A WEEK OR A MONTH LATER AND STILL NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749790August 19, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
AIR BAG LIGHT CONSTANTLY STAYS ON, ALONG WITH THE CHECK ENGINE LIGHT. SEAT BELT CHIME CONSTANTLY RINGS WITH THE SEAT BELT CONNECTED. GAS LOW NOTIFICATION LIGHT DOES NOT COME ON UNTIL ON EMPTY. NO HEATED SEATS. I THINK THE ECM NEEDS TO BE RESET.SUN ROOF GOES UP BUT NOT SLIDES OPEN. PASSENGER SIDE DOOR WON'T OPEN.AUTOMATIC CAR STARTER DOESN'T WORK. 2 YEARS AGO, MY SON IN LAW, STARTED THIS CAR IN BELOW ZERO TEMP AND IT STARTED ON FIRE. HE PUT IT OUT AND RESTARTED IT AND IT WAS OK. SOMETHING MAKES NOISE OCCASIONALLY FOR NO APPARENT REASON.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10747962August 11, 2015
AIR BAGS
VEHICLE AIR BAG LIGHT WENT ON TOOK IT TO REPAIR FACILITY THEY TOLD ME THE PASSENGER AIR BAG SENSOR IN THE SEAT NEEDED REPAIR, COST $900.00. WHY IS THE CTS A RECALL BUT THE STS IS NOT COVERED BY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744288August 3, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL
2011 CADILLAC STS. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL ACTIVATED ON ITS OWN. *SMD UPDATED 09/17/15*LJ UPDATED 09/21/15.*JB UPDATED 09/22/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745455July 31, 2015
UNKNOWN OR OTHER
WHILE DRIVING THE ENGINE SHUT DOWN, THIS HAPPENED TWICE IN THE SAME DAY. MY WIFE NOW REFUSES TO DRIVE THE CAR AND WANTS TO SELL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735601July 21, 2015
AIR BAGS
SINCE MAY 2015, GOING DOWN THE ROAD THE AIR BAG LIGHT COMES ON, THEN AGAIN IN JUNE 2015 GOING DOWN THE ROAD THE LIGHT COMES ON AGAIN AND STAYS ON. ONCE AGAIN , IN JULY LIGHTS COMES BACK ON AND STAYS ON HAS NOT GONE OUT AS OF 21 JULY 2015.. WE BROUGHT THE CAR IN 2014 WITH ONLY 19,000 MILES, THE CAR NOW ONLY HAS 32,500 ODD MILES ON IT. WE NEED TO KNOW IF IT HAS A RECALL , DO NOT FEEL SAFE DRIVING IT AS OF NOW... WE DO SEE THAT THERE ARE RECALLS FOR THE YEARS OFF 2000-2008...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733188July 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING AT 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,663.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732191July 6, 2015
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE STREET IN MY CADILLAC STS A (SERVICE ELECTRIC SYSTEM) WARNING FLASHED ON MY DASH. A FEW MOMENTS LATER EVERYTHING ELECTRIC IN MY CAR STARTED TO SHUT DOWN. THE RADIO, POWER STEERING, LIGHTS, AND FINALLY THE ENGINE. I CRUISED TO THE SIDE OF THE ROAD AND PUT THE CAR IN NEUTRAL AND ENGAGED THE EMERGENCY BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731944July 4, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TIMING BELT AND ASSOCIATED ITEMS IN ENGINE HAVE FAILED AT 108000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726791June 23, 2015
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 09/08/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725628June 16, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, SERVICE BRAKES
4/14 - CAR WAS SHUTTING OFF INTERMITTENTLY, PULLED OVER IN HOTEL PARKING LOT AND A GENTLEMEN CAME UP TO CAR TO TELL ME THAT IT WAS SMOKING, GOT OUT AND THERE WAS A FIRE AT THE REAR OF THE CAR. RAN INTO HOTEL AND GOT FIRE EXTINGUISHER TO PUT IT OUT, HAD TOWED TO REPAIR SHOP. THERE DETERMINED THAT THE TERMINAL ON THE TOP OF THE FUEL PUMP OVER HEATED AND MELTED A HOLE IN THE TOP OF THE PUMP, CAUSING FUEL TO LEAK OUT AND CATCH FIRE -$6000 WORTH OF DAMAGE, ONLY USED PARTS AVAILABLE TO FIX CAR. 8/14 RECALL WAS RELEASED ABOUT FUEL MODULE AND HARNESS. 6/15 - CALLED DEALER ABOUT UNRELATED ISSUE (DOOR LOCK), VIN# WAS RAN AND WAS TOLD PARTS WERE AVAILABLE TO FIX RECALL. I MENTIONED I DID NOT RECEIVE THE LETTER THAT PARTS WERE AVAILABLE AND WAS TOLD DEALER HAD TO ORDER THEM, 4 DAYS LATER PARTS CAME IN AND WORK WAS SCHEDULED. CAR WAS THERE FOR 10 DAYS "HAVING TROUBLE GETTING PARTS". WHEN CAR WAS PICKED UP THE FUEL GAUGE WAS NOW OFF ONLY READING 3/4 WHEN FULL AND CHECK ENGINE LIGHT ON. TOLD HARNESS IS NOT AVAILABLE TO FINISH RECALL AND IT WILL TAKE CARE OF BOTH PROBLEMS. THIS SAFETY RECALL IS BEYOND A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER SHOULD NOT HAVE TORN INTO CAR IF ALL PARTS WERE NOT AVAILABLE. CAR IS DUE FOR INSPECTION 9/15 AND AS IT CURRENTLY STANDS IT WILL NOT PASS INSPECTION DUE TO THE CHECK ENGINE LIGHT BEING ON AND NOW THE GAS GAUGE DOES NOT READ AT ALL. THIS HAS BEEN A HUGE INCONVENIENCE AND AM VERY DISPLEASED WITH THE LACK OF SUPPORT FROM CADILLAC AND THE DEALERSHIP. I NOW HAVE A VEHICLE THAT I CAN NOT GET PARTS TO FIX RECALL, WILL NOT PASS INSPECTION, AND I CAN NOT SELL IT OR TRADE IT IN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10724177June 8, 2015
AIR BAGS
LIGHT COME ON WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723486June 4, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER WHILE THE SERVICE STABILITY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723064June 2, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING AT 60 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722017May 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD EIGHT MISFIRES AND THE ICM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721164May 23, 2015
AIR BAGS
THE INFORMATION WINDOW UNDER MY SPEEDOMETER WARNED ME TO CHECK THE DRIVER SIDE AIR BAG. IT THEN WENT OFF ABOUT 2 DAYS LATER. I WARNED ME AGAIN IN THE MIDDLE OF APRIL, BEGINNING OF MAY AND MAY 22ND. I DID NOT DRIVE MY CAR TODAY (5/23) SO I DON'T KNOW IF THE WARNING IS STILL ON. IF IT IS I WILL WRITE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717697May 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CADILLAC STS. WHILE DRIVING AT 40 MPH, ALL THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE, THE NAVIGATION SYSTEM FAILED TO FUNCTION, AND THE BACK UP SENSORS CHIMED WITHOUT ANY OBJECT BEHIND THE VEHICLE. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE. UPDATED 7/29/15*CN UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716199May 13, 2015
AIR BAGS
I'M CURRENTLY TRANSPORTING ELDER CLIENTS WITHOUT ANY AIRBAGS IN MY VEHICLE FOR THE PAST SIX WEEKS. THERE WAS A RECALL ON THE 2006 CTS, BUT NOT THE STS FOR THE SAME ISSUE. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE ON THE 2006 STS. MY DEALER REFUSES TO HONOR MY REQUEST TO REPAIR THE PASSENGER SEAT SENSOR (WHICH CONTROLS THE AIRBAGS) UNDER RECALL. THANK-YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715854May 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT THERE WAS FUEL LEAKING WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL/PROPULSION SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART MIGHT BECOME AVAILABLE IN JUNE OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713602April 29, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING AT 45 MPH, THE VEHICLE KEPT ACCELERATING WHILE THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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