Cadillac STS Complaints

430 consumer complaints on file.

#10859852April 16, 2016
AIR BAGS
STARTED CAR TO PULL OUT OF GARAGE AIRBAG LIGHT CAME ON. TOOK TO DEALER WHO SAID AIRBAGS ARE DISABLED AND NEW MODULE NEEDS CHANGING AT COST OF $900.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854852April 11, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE ATTEMPTING TO MAKE A RIGHT TURN ONTO A THREE LANE HIGHWAY FROM A COMPLETED STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE STABILITRACK INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILITRACK WOULD NEED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853167April 3, 2016
AIR BAGS
PASSENGER AIR BAG WARNING IS ON. IT WAS REPAIRED ONCE UNDER WARRANTY. I AM NOW DRIVING WITH NO AIR BAGS BECAUSE THE DEFECTIVE MODULE WAS REPLACED WITH A MODULE FROM THE SAME MANUFACTURER THAT MADE THE FIRST DEFECTIVE ONE. IF MY CAR WAS A CTS IT WOULD BE REPAIRED BY CADILLAC AS HUNDREDS OF CTS CARS HAVE BEEN RECALLED FOR THIS REASON. I HAVE OWNED CADILLACS MOST OF MY LIFE. THIS MAY BE THE LAST ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851872March 28, 2016
AIR BAGS
WE OWN A 2006 CADILLAC, STS, V8. AT APPROXIMATELY 96K MILES THE AIRBAG SENSOR WARNING ILLUMINATED. AT FIRST IT WAS INTERMITTENT. THEN BECAME CONSTANT. DEALERSHIP SAIS IT WILL BE $900-$1100 TO REPAIR. THE WARNING WAS FIRST NOTICED UPON STARTUP IN THE GARAGE. SAME PROBLEM EXISTED IN THE CTS AND WAS RECALLED ACCORDING TO THE TECH AT THE DEALERSHIP. CADILLAC SHOULD FIX THIS PROBLEM WITH AS MANY OTHER REPORTS THAT HAVE BEEN DOCUMENTED. OURSELVES ALONG WITH MANY OTHER CADILLAC STS OWNERS ARE DRIVING VEHICLES WITHOUT AIRBAGS. WHATS THE POINT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851064March 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING 50 MPH, THE AIR BAG LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 05/11/16*LJ UPDATED 05/16/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850869March 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE AIR BAG WARNING MESSAGE DISPLAYED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE PRESENCE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. UPDATED 08/30/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837183February 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD THE BATTERY CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836312February 16, 2016
POWER TRAIN
COMPLETE FAILURE OF SUSPENSION:REAR:AXLE:SPINDLE AN REAR DIFFERENTIAL 2006 CADILLAC STS PLZ REF: NHTSA CAMPAIGN NUMBER: 07V589000 COMPONENT(S): POWER TRAIN RECALL SUBJECT : DRIVE AXLE SEAL LEAK GM RECALL NO. N070204 CAR WAS IN MOTION ON CITY STREET WHEN GRINDING NOISE BEGAN AND LOST ALL GEARS. ARE REPAIRS COVERABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825095February 9, 2016
POWER TRAIN, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. IN ADDITION, DROPS OF OIL WERE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER'S SIDE AXLE SEAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. .....UPDATED 03/15/16 *BF UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823375February 1, 2016
ENGINE, SUSPENSION, UNKNOWN OR OTHER
HELLO, I PURCHASED A 2006 STS V8 LAST JANUARY. SINCE THEN I HAVE HAD TO REPLACE ALL FOUR TIRES IMMEDIATELY, A STARTER, AND THE BRAKES AND THEN REPLACE FRONT BRAKE PADS AGAIN. I RECENTLY WENT TO AUTO SHOP AND WAS TOLD CATALYTIC CONVERTER AND SUSPENSION NEED TO BE REPLACED. AFTER INVESTIGATION I REALIZED THERE WAS RECALLS ON THE 2005 STS V8 MODEL FOR THE BRAKES, SUSPENSION AND THE CATALYTIC CONVERTER HAS AN EXTENDED WARRANTY OF 12 YEARS AND 200000 MILES. THE FACT IS THAT FURTHER INVESTIGATION SHOWED MY CAR WAS BUILT IN 2005 AND THE ACTUAL MANUFACTURE DATE ON VEHICAL WAS 6/20/2005 WHICH WAS LAST DATE OF PRODUCTION FOR THE 05 MODEL. THE 2006 MANUFACTURE OR BUILD DATE BEGAN ON 6/23/05. IT SEEMS ODD ALL THE RECALLS FOR THE 05 MODEL ARE ALL THE YEAR OLD VEHICLE ARE FACED WITH. I CALLED CADILLAC AND THEY SAID ALTHOUGH THE BUILD DATE OF VEHICLE IS VALID THE VIN NUMBER IS WHAT IS FOLLOWED. HOWEVER, FURTHER RESEARCH SHOWS THEY ACTUALLY FOUND THE SAME RECALL ON THE 05 CATALYTIC CONVERTER ON A 2007 CADILLAC. EVERYTHING POINTS TO THE FACT THAT THE MY 2006 MODEL WAS ACTUALLY EITHER A LATE MODEL OF A 2005 BY THE BUILD DATE OF 6/20/05 AND OR THE SAME PARTS HAVE BEEN USED AS THE 2005 RECALL. LASTLY THE VIN NUMBER WHEN I PULLED UP ON A SITE SHOWED IT WAS ACTUALLY A CTS MODEL. I HAVE SPENT A LOT OF TIME AND HAVE A GREAT DEAL OF DATA I COULD SHARE THAT WOULD BACK THAT MY 2006 STS V8 ACTUALLY IS PART OF THE RECALL CARS. I UNDERSTAND THE VIN NUMBER IS WHAT IS LOOKED AT BUT WHEN MODEL YEAR CARS ARE BEING MADE AND SOLD AS DIFFERENT YEARS THAN WHEN THEY ARE PRODUCED AND RECALLS EFFECT THE YEAR OF ACTUAL BUILD THIS BECOMES VERY CONCERNING. AS IN THE PAST YEAR I WILL BE SPENDING OVER 3000$ PLUS DOLLARS TO FIX THIS CAR. I.HOPE YOU CAN LOOK INTO. AS THEY WONT EVEN INVESTIGATE OR GIVE ME THE SERIAL NUMBERS FOR THE PARTS BEING RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823523February 1, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
PASSENGER SIDE HEADLAMP FAILED AFTER CONDENSATION BUILD UP IN THE HEADLIGHT ASSEMBLY. I HAVE THE HID HEADLAMPS AND CHANGED THE BULBS CHECKED ALL THE FUSES AND RELAYS BUT IT STILL WILL NOT WORK CONSISTENTLY. I TOOK IT TO THE DEALER AND WAS TOLD THE ASSEMBLY NEEDED TO BE CHANGED AND IT WAS NOT COVERED AS BECAUSE THE CAR IS OUT OF WARRANTY AT 53000 MILES. THE COST IS $1695 THEY SAID THE LIGHT FAILED BECAUSE THE SEAL IS BAD AND THIS ALLOWED CONDENSATION TO BUILD UP. I CHECKED AROUND AND NOTICED THAT THIS IS AN ONGOING PROBLEM FOR CADILLAC SRX 2010 MODEL YEAR AND NEW OWNERS. SINCE THE PROBLEM IS SO WIDE SPREAD IT SEEMS MORE LIKE AN ENGINEERING DEFECT THAT SHOULD BE COVERED EITHER BY A RECALL OR AN EXTENSION IN THE WARRANTY. SEEMS UNFAIR TO MAKE THE CONSUMER HAVE TO PAY FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811342December 20, 2015
AIR BAGS
WHILE STARTING MY CAR, A LIGHT CAME ON MY CAR INDICATING "SERVICE AIR BAG". I TOOK MY CAR TO THE DEALERSHIP AND THEY INDICATED THAT THE PASSENGER SEAT MODULE FOR THE AIR BAG NEEDED REPLACEMENT IN ORDER TO CORRECT THE SERVICE AIR BAG ISSUE. THE TOTAL COST OF REPAIR INCLUDING PARTS, LABOR AND REPROGRAMMING WAS $1,000 TO $1,200. I DO NOT HAVE $1,000 TO FIX THIS PROBLEM, SO I AM FORCED TO DRIVE A CAR WITHOUT AIRBAGS. THE 2005 - 2007 CTS HAS THE SAME ISSUE AND GM ISSUED A RECALL. WHY NOT THE STS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809963December 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809840December 12, 2015
AIR BAGS
PASSENGER AIR BAG WARNING LIGHT - DEALER WILL NOT FIX FOR LESS THAN $800.00. SAME ISSUE AS 2007 CADILLAC CTS. SEE BELOW. THIS WAS A COMPANY CAR BUILT EARLY FOR EMPLOYEE EVALUATION. I AM SURE IT WAS THE SAME SEAT SYSTEM GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT MAY CAUSE THE MAT TO KINK, BEND, OR FOLD. THIS FLEXING CAN BREAK THE CONNECTIONS IN THE MAT. IF THIS OCCURS, THE SENSOR MAY NOT DETECT THE PRESENCE OF A FRONT SEAT PASSENGER AND WILL DISABLE THE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806962November 10, 2015
ENGINE AND ENGINE COOLING
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF A LETTER ADDRESSED TO GENERAL MOTORS CHIEF EXECUTIVE OFFICER MARY BARRA REGARDING THE RECALL OF VEHICLES THAT CAN LEAK OIL AND CATCH FIRE. *SMD THE CONSUMER STATED THE TECHNICIAN SHOWED HIM WHERE BURNT OIL HAD LEAKED THROUGH ENGINE GASKETS BETWEEN THE CRANKCASE AND MANIFOLD. THE CONSUMER WAS QUOTED A PRICE OF $ 4,153.00 FOR THE REPLACEMENT OF THE GASKETS. THE PRICE WENT UP, AFTER THE REPAIRS WERE IN PROGRESS. THE CONSUMER WAS INFORMED ADDITIONAL GASKETS WERE NEEDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789428November 9, 2015
ENGINE
THE CAR SPARK PLUGS KEEP GOING OUT AND THE CAR IS MAKE A CLICKING NOISE IT IS SILENDER 1 AND 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786499October 27, 2015
ENGINE
ENGINE LEAKS OIL FROM THE GASKETS DUE TO DISIMULAR METALS EXPANDING WHEN ENGINE IS HOT AND CONTRACTS WHEN COOLING DOWN CAUSING THE GASKETS TO LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785146October 21, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WENT IN FLAMES BY ITSELF WHILE TURNED ON.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10780817October 8, 2015
AIR BAGS
PASSENGER SIDE AIRBAG SENSOR IS NOT WORKING . REFILLED GAS TANK WHEN RESTARTED CAR SERVICE AIRBAG LIGHT CAME ON .SEEMS TO ME SOMETHING GM SHOULD FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762802September 10, 2015
FUEL/PROPULSION SYSTEM
THIS COMPLAINT PERTAINS TO GM RECALL #14405-2. ALSO LISTED UNDER THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID NUMBER OF 14V542. HERE IS MY ISSUE: WHEN A MANUFACTURER, IN THIS CASE CADILLAC, ISSUES A RECALL THAT IS AN INCONVENIENCE TO THEIR CUSTOMERS, WHY DOESN'T THE GOVERNMENT REQUIRE THEM TO GIVE A LOANER CAR AND/OR ADDITIONAL COMPENSATION TO THE VEHICLE OWNER TO COVER THE COST AND HASSLE OF TAKING OFF WORK AND GETTING A RENTAL CAR TO USE? I ASKED THE DEALERSHIP, THE CADILLAC CUSTOMER SERVICE LINE REPRESENTATIVE, AHMED, AND THE CADILLAC CUSTOMER SERVICE SUPERVISOR, MICHELLE FOR A LOANER CAR AND THE REQUEST WAS DENIED. I THINK THAT AS PART OF THE COST OF RECALLS THE MANUFACTURER SHOULD LIMIT THE CUSTOMER'S INCONVENIENCE TO AN ABSOLUTE MINIMUM. PLEASE CONSIDER REQUIRING MANUFACTURERS TO PROVIDE A LOANER CAR WHEN A RECALL IS ISSUED IN THE FUTURE. THIS IS NOT A "FREE" REPAIR IF I HAVE TO TAKE TIME OFF OF WORK AND PAY FOR A RENTAL CAR. ALSO THE NEED FOR THIS REPAIR HAS BEEN DETERMINED BY THE GOVERNMENT AND/OR THE MANUFACTURER'S LAWYERS SO THAT FURTHER COST AND LAWSUITS WILL NOT BE INCURRED. YOU WOULD THINK THAT THE MANUFACTURER WOULD WANT TO LIMIT DELAYS IN GETTING REPAIRS DONE DUE TO ADDITIONAL COSTS AND INCONVENIENCE TO THE OWNER OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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