Cadillac SRX Complaints (2007)

52 consumer complaints on file.

#10760110August 29, 2015
UNKNOWN OR OTHER, ENGINE, VEHICLE SPEED CONTROL
CAR STARTED RATTLEING WHEN FIRST STARTING. SHORTLY AFTER MY CHECK ENGINE LIGHT CAME ON AND IT WAS RUNNING ROUGH ALL THE TIME THEN. BROUGHT IT TO A MECHANIC AND FOUND OUT IT'S THE TIMING CHAIN. SUPER EXPENSIVE TO REPLACE AND PER. FORUMS LOOKS LIKE TONS OF PEOPLE WITH THE 2006 SRX HAD THIS PROBLEM AS WELL. NOTHING BUT CONSTANT REPAIR BILLS WITH THIS CROSSOVER. I FEEL IT IS A SAFETY ISSUE AS IT COULD BREAK AT ANY TIME FROM BEING LOOSE. I FEEL THIS SHOULD BE RECALLED AND REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747478August 10, 2015
STRUCTURE:BODY
FRAME RUSTED THROUGH ON BOTH LEFT AND RIGHT SIDES. SERVICE MANAGER MADE COMMENT THAT FRAME RUSTED THROUGH FROM THE INSIDE OF FRAME RAIL. CADILLAC WILL NOT TAKE ANY RESPONSIBILITY FOR REPAIRS. ALSO INCLUDES RUSTING OF FUEL LINES NEXT TO FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746958August 7, 2015
VISIBILITY
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING WATER ON THE REAR DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,604. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731431July 1, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT DISCOVERED FLUID LEAKING UNDER THE VEHICLE AND A BANGING NOISE WAS PRESENT WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL BOLTS WERE WORN AND A GASKET HAD RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 112,200. UPDATED 09/15/15*LJ UPDATED 11/03/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724278June 9, 2015
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL STARTED TO SHAKE. THE CONTACT MENTIONED THAT THERE WAS A CLICKING SOUND EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FRONT OF THE VEHICLE AND THE FUEL INJECTOR AND MASS AIR SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676933January 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT FLAMES WERE EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10661647December 2, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON INTERSTATE, CRUISE CONTROL SET TO 68 MPH., APPROXIMATELY 6:25 P.M., TEMPERATURE IN MID 60S, ALL WINDOWS ROLLED UP, ENVIRONMENTAL SET TO 70, THE ULTRAVIEW SUNROOF OF OUR 2007 CADILLAC SRX IMPLODED INTO THE PASSENGER COMPARTMENT. THERE WERE NO VEHICLES IN FRONT OF US, SO NO DEBRIS TOSSED UP, WIFE AND SON RECEIVED SMALL CUTS TO FACE AND ARMS, NO MEDICAL ATTENTION REQUIRED. NO FOREIGN OBJECTS FOUND WHEN CLEANING CAR TO TAKE TO DEALERSHIP. NO INDICATIONS/SOUNDS SUNROOF WAS DAMAGED AND ABOUT TO GIVE WAY. CAR HAD JUST COME FROM DEALERSHIP FOR 60000 MILE MILESTONE SERVICE AND REPAIR OF SMALL ITEMS. *JS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10660070November 21, 2014
POWER TRAIN
TRANSFER CASE FAILED AT 54,000 MILES ON A 7-YEAR OLD CAR. LOCAL MECHANIC REPAIRED FOR $2700 AND NOTED THAT IT'S A COMMON PROBLEM FOR THIS MODEL. THE CAR JERKED BACK AND FORTH DURING DRIVING AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653883November 10, 2014
ELECTRICAL SYSTEM
MY IGNITION SWITCH AND NON STARTING ISSUES ARE DOCUMENTED WITH MY 2007 CADILLAC SRX...MANY OF THE ISSUES LISTED IN THE RECALL FOR SRX VEHICLES NOT IN MY YEAR. THERE IS A DOCUMENTED HISTORY OF MY VEHICLES HAVING STARTING ISSUES RELATED TO THE BATTERY BEING DRAINED....AND I BELIEVE THE ISSUE WITH THE IGNITION SWITCH MAY HAVE BEEN THE PROBLEM ALL ALONG. MY YEAR VEHICLE/VIN IS NOT INCLUDED IN THE CURRENT RECALL, HOWEVER, I TRULY AM HAVING THE SAME ISSUES WITH THE IGNITION SWITCH...IT MOVES AROUND....IT WIGGLES....SOMETIMES CAR WON'T START...MIMICS ELECTRICAL PROBLEMS BACK DASH LIGHT INDICATORS. THERE IS AN ISSUE HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643734October 9, 2014
SERVICE BRAKES
2007 CADILLAC SRX BRAKES WERE APPLIED AT 60 MPH; BRAKE PEDAL WENT TO THE FLOOR AND BRAKING ACTION WAS NON-EXISTENT. SECOND PUSH ON THE BRAKE PEDAL PROVIDED SOME BRAKING ACTION AND THE VEHICLE SUCCESSFULLY CAME TO A STOP ON THE SHOULDER. NO DASH WARNING LIGHTS OR SIGNALS WERE OBSERVED. VEHICLE WAS TOWED TO A GM DEALER; THEIR INSPECTION REVEALED THAT THE RIGHT SIDE FRONT BRAKE PIPE(TUBING) BURST DUE TO CORROSION. MASTER BRAKE CYLINDER WAS EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641824October 6, 2014
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TURN SIGNAL - HIGH BEAMS COMPONENTS. HIGH BEAMS ACTIVATES AT ANYTIME WHILE DRIVING AND WHEN THE TURN SIGNALS ARE USED( LEFT OR RIGHT ). WAS PULLED OVER IN A SPEED TRAP, GIVING A WARNING FOR IMPEDING POLICE DUTIES. I PURCHASED A TURN SIGNAL REPLACEMENT, CAN'T FIND ANYONE TO INSTALL IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629191August 28, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
THE PROBLEM INVOLVES THE VEHICLE'S TRACTION CONTROL SYSTEM. THE CAR INTERMITTENTLY AFTER COMING TO A COMPLETE STOP AND TURNING INTO ONCOMING TRAFFIC WILL LOSE ALL ACCELERATION POWER FOR TWO TO THREE SECONDS. DURING THESE TWO TO THREE SECONDS, THEIR IS A HOPELESS FEELING AS YOU QUICKLY LOOK INTO YOUR REAR VIEW MIRROR AND PRAY THAT THE CAR BEHIND IS SLOWING DOWN OR SWERVING INTO THE LEFT LANE TO AVOID A COLLISION. THIS HAPPENS ON DRY AND CLEAN PAVEMENT WITHOUT ANY LEGITIMATE REASON. AFTER ROLLING SLOWLY WITHOUT POWER THE ACCELERATOR WILL SUDDENLY ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578062April 7, 2014
STRUCTURE:BODY
I WAS DRIVING ON THE HIGHWAY AT 55 MPH, WHEN A LOUD POP NOISE FROM THE REAR HAPPENED. MY VEHICLE SPINNED OUT OF CONTROL SEVERAL TIMES IN A CIRCLE BEFORE HITTING A MEDIAN BARRIER. I HAD THE PROBLEM FIXED IN MARCH 2014... THE SAME PROBLEM HAPPENED AGAIN ON 4/7/2014, EXCEPT I DIDN'T HIT A MEDIAN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10566314February 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE OVERHEAD AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THEY DID NOT KNOW WHY THE AIR BAG DEPLOYED. THE MANUFACTURE WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554421December 2, 2013
ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
HELLO, THE REASON FOR MY EMAIL IS THAT JUST THIS PAST MONDAY, NOVEMBER 25 OF 2013 THE SUNROOF TO MY 2007 CADILLAC SRX EXPLODED WHILE DRIVING ON THE FREEWAY WITH NO EXPLANATION. THIS HAPPENED AROUND 8PM ON A COLD AND DRIZZLY NIGHT. BIG CHUNKS OF GLASS FELL ALL OVER MY HUSBAND AND I LEAVING US WITH MINOR SCRATCHES, FORTUNATELY NO ONE WAS SEVERELY HURT. THE FOLLOWING MORNING OF THE INCIDENT I WENT ONLINE AND CAME ACROSS SEVERAL IDENTICAL INCIDENTS WITH THE SAME MAKE AND MODEL OF CAR, AS WELL AS OTHERS. WE TOOK THE LIBERTY OF CONTACTING GM CORPORATE HEADQUARTERS AS IT SEEMS THIS MAY POSSIBLY BE A FACTORY DEFECT. THE VEHICLE IS CURRENTLY AT THE DEALER SHIP BUT AS OF RIGHT NOW THERE HAS NOT BEEN MUCH HELP, MUCH LESS AN EXPLANATION. MY BIGGEST CONCERN IS THE SAFETY OF THE VEHICLE BEING THAT I AM 8 1/2 MONTHS PREGNANT AND THIS IS OUR ONLY VEHICLE. HOW SAFE WILL THIS BE FOR MY FAMILY? I DO NOT FEEL COMFORTABLE AND I AM NOT AT EASE THAT I HAVE NOT HEARD FROM THE LOCAL CADILLAC DEALERSHIP WHERE ALL I HAVE HEARD FROM THEM IS AN ISSUE OF HOW MANY MILES THE CAR HAS AT THE PRESENT TIME AND NOT THE FACT THAT THIS WAS A LIFE OR DEATH SITUATION. THE PURPOSE OF THIS IS TO SEEK OUT ANY KIND OF HELP, INFORMATION, OR ADVICE AS TO WHAT WE CAN DO TO HAVE THIS SITUATION RESOLVED. THANK YOU SO MUCH FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10486012November 26, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON TX HIGHWAY146 ON 11/21/2012, THE MORNING BEFORE THANKSGIVING, THE SUN-ROOF SUDDENLY EXPLODED; IT WAS AS LOUD AS A GUN SHOT IF NOT LOUDER, THE SOUND STARTLED ME THAT I VEERED OUT OF MY LANE; LUCKILY, THERE WAS NO ONE ELSE ON THE ROAD. EVEN THOUGH I WAS SHOCKED, NO ONE WAS HURT. I DON'T THINK IT IS AN ISOLATED INCIDENT BUT CADILLAC IS NOT GOING TO DO ANYTHING ABOUT THIS UNSAFE SUNROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470159August 10, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT WAS DRIVING 45 MPH WHEN THE ANTI-LOCK BRAKING SYSTEM ENGAGED, CAUSING THE VEHICLE TO DECELERATE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST WHICH DETERMINED A DEFECTIVE PCM. THE DEALER REPROGRAMMED THE PCM, REPLACED THE REAR BRAKES, ROTORS AND A STEERING COLUMN SENSOR HOWEVER, NONE OF THE REPAIRS REMEDIED THE BRAKE PROBLEM. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428946October 6, 2011
SEATS
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER SIDE SEAT WOULD NOT ELEVATE HIGH ENOUGH IN ORDER FOR HER TO SEE OVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO MODIFY THE SEAT DUE TO THE AIR BAG BEING ALIGNED WITH THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,502. CONTACT HAS TO USE PILLOW TO GET HIGHT ENOUGH TO SEE. BOTH DEALER AND MANUFACTURER WERE IN FORMED OF THIS. NEITHER SEEM TO NOT CARE AND AIR BAGS WERE NOT MENTIONED AS AN ISSUE. UPDATED 11/02/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411820July 11, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT WAS ILLUMINATED, INDICATING THAT THE TIRES WERE AT LOW PRESSURE. THE CONTACT STATED THAT THE PRESSURE LEVEL WAS AT THE CORRECT SPECIFICATIONS BUT THE WARNING LIGHT WAS STILL ILLUMINATED ERRONEOUSLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WHERE REPAIRS WERE MADE HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN TO THE DEALER FOUR TIMES BUT NONE OF THE REPAIRS REMEDIED THE ISSUE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407783June 21, 2011
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER AND PASSENGER SIDE WINDOW AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THEY ADVISED THAT AN INVESTIGATOR WOULD HAVE TO FURTHER INSPECT THE FAILURE. ONCE DIAGNOSED, THE DEALER ADVISED THAT THE VEHICLE WAS ACTING IN A CORRECT MANNER AS IF THE VEHICLE WERE GOING TO ROLLOVER. THE CONTACT WAS NOT INVOLVED IN ANY TYPE OF CRASH AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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