Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10274779June 23, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 CADILLAC ESCALADE HYBRID (NA). WHILE DRIVING AT LEAST 5 MPH, THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO STAND ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE BRAKE LINE SHUT DOWN AND THE BRAKES LOST ALL POWER. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKE POWER RETURNED. HE CALLED THE DEALER AND WAS INFORMED TO BRING IN THE VEHICLE FOR INSPECTION. THE FAILURE MILEAGE WAS 4,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273610June 12, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER SPONTANEOUSLY BURST INTO FLAME, CATCHING ENTIRE SEAT ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10272812June 3, 2009
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING BETWEEN 30-40 MPH WITH THE AUTOMATIC HEADLIGHTS ACTIVATED, THE HIGH BEAM (FLASH TO PASS) FEATURE SUDDENLY ENGAGED TO WARN OPPOSING DRIVERS OF AN ANIMAL IN THE ROADWAY. THE HIGH BEAM (FLASH TO PASS) FEATURE WAS FUNCTIONAL WHENEVER THE AUTOMATIC HEADLIGHT FEATURE WAS DEACTIVATED BY MANUALLY TURNING OFF THE HEADLIGHTS AND FLASHING THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THEY STATED THAT THE HIGH BEAM (FLASH TO PASS) FEATURE WAS OPERATING AS THE MANUFACTURER DESIGNED. THE TECHNICIAN RECOMMENDED THAT THE MANUFACTURER BE NOTIFIED OF THE ISSUE. THE MANUFACTURER INVESTIGATED THE ISSUE AND STATED THAT THE COMPONENT WAS OPERATING TO THEIR SATISFACTION. IN ADDTION, THE RAIN TRACKER AUTOMATIC WINDSHIELD WIPERS SENSOR FAILED TO OPERATE PROPERLY IN PRECEPITATION OR MIST. THE AUTHORIZED DEALER WAS UNABLE TO REPLACE THE SENSOR. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269121May 18, 2009
SERVICE BRAKES, HYDRAULIC, VISIBILITY
MY BRAKES ARE STARTING TO GO OUT. AND THE BACK AIR VENTS DON'T WORK SO IT TAKES A WHILE FOR MY DAUGHTER TO GET WARM WHEN IT'S COLD OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265101April 13, 2009
ELECTRONIC STABILITY CONTROL (ESC)
POWER IS CUT TO THE MOTOR BECAUSE OF PROBLEMS WITH THE STABILITY CONTROL. VEHICLE WILL NOT GO OVER 5MPH. THIS HAS HAPPENED MULTIPLE TIMES 3 OR 4 OF WHICH WHERE THE CAR NEEDED TOWING. THE PROBLEM HAS HAPPENED AT LEAST 4 OR 5 OTHER TIMES WHERE IT WORKED AFTER THE INCIDENT. MY SELF AND OTHERS HAVE BEEN IN SERIOUS DANGER OF AN ACCIDENT. THIS PROBLEM OCCURS WHEN I AM TRAVELING ON HWYS, FREEWAYS, AND I HAVE BEEN LUCKY TO BE ABLE TO AVOID ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262577March 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I AM THE OWNER OF A 2004 CADILLAC ESCALADE AND MY SPEEDOMETER HAS QUIT WORKING IT STARTED MALFUNCTIONING/STICKING, NOT SHOWING CORRECT SPEED ON APPROXIMATELY FEBRUARY 27, 09 AS OF TODAY IT HAS QUIT WORKING ALL TOGETHER. WHEN I CALLED THE LOCAL DEALERSHIP (RED NOLAND CADILLAC) I WAS ADVISED THE COST TO REPAIR THE SPEEDOMETER CLUSTER WOULD BE APPROXIMATELY $370. AND BECAUSE I HAVE APROX 72,000 MILES ON MY VEHICLE THE SPECIAL BULLETIN THAT WAS ISSUED BY GM HAS EXPIRED. I ASKED THE DEALERSHIP IF THERE WERE ANY EXCEPTIONS TO THE SPECIAL BULLETIN SINCE I AM ONLY 2,000 MILES OVER THE THRESHOLD, I WAS TOLD THAT IF I WAS THE ORIGINAL OWNER OF THE VEHICLE THEY COULD HELP ME, BUT SINCE I AM NOT THERE WAS NOTHING THEY COULD DO FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261978March 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 CADILLIAC ESCALADE HAS HAD A SERIOUS PROBLEM WITH THE THROTTLE BODY AND POWER TRAIN FOR TWO YEARS I HAVE BEEN TAKING IT TO THE DEALER AND THEY HAVE BEEN NEGLIGENT IN INFORMING ME OF THIS RECALL AND I HAVE ASKED THEM ABOUT THIS PROBLEM ON SEVERAL OCCASIONS WHAT CAN I DO ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261280March 9, 2009
STEERING
TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING AT ANY SPEED AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A LOUD GRINDING NOISE. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND PROVIDE A REMEDY, BUT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT DOES NOT WANT TO DRIVE THE VEHICLE IN THIS CONDITION. THE MANUFACTURER STATED THAT THEY WERE WORKING ON DIAGNOSING THE ISSUE. THE FAILURE MILEAGE WAS 26,000. 4/01/09 *NJ UPDATED 04/06/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259630February 23, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL ON THE VEHICLE BECAME INOPERABLE, INCLUDING THE SPEEDOMETER. THE DEALER STATED THAT THERE WERE NO RECALLS; HOWEVER, THE MANUFACTURER WAS AWARE OF THE FAILURES AND STATED THAT CADILLAC WOULD REPLACE THE INSTRUMENT PANEL FOR FREE ON VEHICLES WITH LESS THAN 75,000 MILES. THE CONTACT DID NOT KNOW IF HIS VEHICLE FIT THE CRITERIA. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259224February 18, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INACCURATE SPEEDS WELL ABOVE AND BELOW THE ACTUAL TRAVELED SPEEDS. THERE WAS A RECALL ISSUED FOR HER SAME MAKE AND MODEL VEHICLE, BUT HER YEAR WAS NOT INCLUDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 69,000. UPDATED 05/05/09. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258549February 13, 2009
SERVICE BRAKES, HYDRAULIC
NOTICED THE VEHICLE WAS NOT STOPPING WELL , STARTED HEARING ALOUD NOISE FROM UNDER THE VEHICLE EVEN WHEN THE ENGINE WAS OFF. THIS RAN MY BATTERY DOWN. HAD TO REPLACE MY ANTILOCK CONTROL UNIT MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258544February 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
PARKED VEHICLE IN STORE PARKING LOT TO SHOP , WHEN I RETURNED TO THE VEHICLE AND ATTEMPTED TO DRIVE OFF THE VEHICLE WOULD NOT MOVE . THE VEHICLE TRANSMISSION GEARS WERE STUCK. THE VEHICLE TRANSMISSION DID NOT SLIP, IT WAS AS IF I TRYING TO PULL A BUILDING DOWN. I HAD TO PAY FOR NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258466February 12, 2009
POWER TRAIN
FRONT DIFFERENTIAL GOING BAD AND CAUSING THE TRANSFER CASE TO GO OUT WITHOUT WARNING, CAR DEALER UNABLE TO DIAGNOSE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256509January 27, 2009
VISIBILITY, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE CAME TO A STOP AND THE GEAR SHIFTER WAS PLACED INTO REVERSE. THE REVERSE MODE, TILT DOWN EXTERIOR MIRRORS FAILED TO OPERATE. IN ADDITION, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE LURCHED FORWARD UNEXPECTEDLY. THE FAILURES OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS NO PROGRAM AVAILABLE TO REPAIR THE REVERSE MIRROR FAILURE. THEY COULD NOT DETERMINE THE CAUSE OF THE OTHER FAILURES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256413January 26, 2009
EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES, INTERIOR LIGHTING, EQUIPMENT, ELECTRICAL SYSTEM
THE AUTOMATIC ADJUSTABLE PEDALS RESET AND MOVED INTO THERE START POSITION, WHICH MY WIFE CANT REACH. SHE COULD NOT REACH THE PEDALS AND I TAKING THE VEHICLE TO THE DEALERSHIP TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254316January 8, 2009
ELECTRICAL SYSTEM
I WAS DRIVING MY 07 EXT ESCALADE ON JAN. 3RD 11;50 AT NIGHT WHEN I NOTICED THAT IT WAS UNUSUALLY HOT IN THE TRUCK AND A BLOCK LATER IT SMELT LIKE HOT PLASTIC OR BURNING HAIR AND THEN I SAW SOME SMOKE FROM INSIDE THE CAB SO I SLOWED DOWN AND THEN IT GOT WORSE SO I JUMPED OUT OF THE TRUCK WILL IT WAS STILL MOVING IT RAN INTO A SNOW BANK I GOT UP AND RAN OVER TO THE TRUCK AND SHUT THE DOOR HOPPING TO SMOTHER OUT THE FLAME OF ITS AIR BUT THE TRUCK WAS RUNNING AND THE HEATER WAS STILL ON CALLED THE POLICE NOT TO LONG AFTER I SAW THE DASH ONFIRE THEN A WINDOW BLEW OUT AND THE WHOLE THING WAS ON FIRE AFTER 15 MIN. THE FIRE DEPT. SHOWS UP AND BUY 1;00 AM THEY PUT THE FIRE OUT. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10253741January 4, 2009
SERVICE BRAKES, ELECTRIC
WHEN BRAKING AT A LOW SPEED <10MPH THE ABS SYSTEM KICKS IN AND PUSHES THE VEHICLE FORWARD WHEN TRYING TO BRAKE. IT STARTED OCCURING RANDOMLY AND VERY FEW TIMES, BUT NOW IS CONSTANT AND EVERYTIME WHEN SLOWING DOWN. AFTER TAKING IT TO THE DEALER, I HAD 4 NEW TIRES PUT ON, BY SUGGESTION OF THE SHOP, AND IT FAILED TO FIX THE PROBLEM. I HAD NUMEROUS CLOSE CALLS AND EVENTUALLY HIT A METER WHEN TRYING TO PARK. THE ABS TRIGGERS A KICKING FEELING THAT ALLOWS THE TRUCK TO CONTINUE MOVING FORWARD AT LEAST 3-5 FEET AFTER THE BRAKE IS APPLIED, EVEN AT VERY LOW SPEEDS <5MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10251308December 10, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2006 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT AND WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. A TUNE UP WAS PERFORMED ON THE VEHICLE; HOWEVER, THE FAILURE RECURRED ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250734December 4, 2008
EXTERIOR LIGHTING
EXTREMELY BRIGHT HEADLIGHTS ON MANY NEWER VEHICLES CAUSE A HAZARDOUS CONDITION FOR ONCOMING VEHICLES. THESE LIGHTS ARE SO BRIGHT THAT THEY TEMPORARILY BLIND THE PERSON ON THE ONCOMING LANE. THIS IS ESPECIALLY TRUE IN RAINY CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248383November 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CADILLAC ESCALADE SPEEDOMETER IS NOT WORKING PROPERLY. TWO OTHER ESCALADE OWNERS OF THE SAME YEAR WHO ARE NEIGHBORS HAVE THE SAME PROBLEM. SPEEDOMETER SPENDS AROUND AND YOU ARE UNABLE TO DETERMINE YOUR SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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