Cadillac Escalade Complaints
1,865 consumer complaints on file.
- #10469487August 7, 2012SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE CONTACT WAS DRIVING 70 MPH AND APPLIED THE BRAKES HOWEVER, THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A MECHANIC WHO NOTICED A DESIGN FLAW WITH THE INNER BRAKE PAD, WHICH WAS MISSING. THE TRIPPING SENSOR ON THE BRAKE PAD CAUSED ALL OF THE FLUIDS TO LEAK. THE MECHANIC HAD TO REPLACE THE BRAKE CALIPERS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466644July 19, 2012FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THE FUEL PUMP ASSEMBLY AND MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. ...UPDATED 09/12/12 *BF UPDATED 09/17/2012 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465859July 16, 2012SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNRELATED REPAIR WHEN THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE BOOST VALVE WOULD HAVE TO BE REPLACED BECAUSE IT WAS LEAKING BRAKE FLUID. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC) BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465579July 13, 2012STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE CLEAR COAT ON THE WINDOW TRIM WAS FLAKING AND PEELING ON BOTH THE FRONT AND REAR DRIVER SIDES. THE DOOR HANDLE ON THE REAR PASSENGER SIDE WAS FRACTURED. THE VEHICLE WAS TAKEN TO DEALER AND THE DEALER ADVISED THAT THE FAILURE WAS COMMON. THE HANDLE ON THE REAR PASSENGER DOOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 80,000. THE FAILURE MILEAGE WAS 75,000. UPDATED 07/25/12 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462360June 20, 2012ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
HEARD FROM DEALER MY MANIFOLD BOLT IS BROKEN... SAID $500-600 TO FIX. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462362June 20, 2012STRUCTURE:BODY:DOOR
ISSUE IS THE DOOR HANDLES COMING OFF LAST SUMMER DRIVER SIDE AND PASSENGER.. HAD EXTENDED WARRANTY AND HAD TO PAY $100 PER TIME SINCE IT HAPPEN AT DIFFERENT TIMES.. LOOKING NOW FOR RETURN OF MY $200 SINCE I SEE DEALERS ARE REPLACE FOR FREE.. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458347May 14, 2012SERVICE BRAKES
LEFT REAR BRAKE LINES RUSTED THROUGH AT THE WHEEL AREA. SIGNIFICANT FLUID LEAKAGE. LINES FOR BOTH REAR BRAKES HAD TO BE REPLACED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453153March 26, 2012ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE VEHICLE WOULD EXHIBIT AN ABNORMAL HUMMING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN UNUSUAL INCREASE IN BRAKING DISTANCE AND TIME. THE VEHICLE WOULD SPORADICALLY SLIDE TO A STOP WHEN APPLYING THE BRAKES. (SERVICE BRAKES, HYDRAULIC:ANTILOCK) *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451490March 13, 2012ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE BATTERY IN MY ESCALADE HAD BEEN DYING ON ME FOR A WHILE. ONE DAY, MY GAUGES ALL STAYED STUCK AS IF I WAS DRIVING ON THE FREEWAY. I DROVE IT FOR A WHILE UNTIL I WAS TIRED OF JUMP-STARTING IT ALMOST EVERYDAY AND I FINALLY REPLACED THE BATTERY.THE GAUGES ALL STAYED THE SAME. A FEW DAYS WENT BY AND THE BATTERY STARTED TO DIE AGAIN. I REALIZED THAT THIS WAS MORE THAN JUST A BATTERY PROBLEM. I DROVE IT 5 MILES AWAY FROM MY PLACE ON THE FREEWAY AND AS I WAS COMING BACK HOME IT STARTED TO DECELERATE ALL ON IT'S OWN. IT MARKED "SYSTEM STABILITY DISABLED" AND WOULD NOT LET ME GO OVER 25 MPH. I HAVE NOT DRIVEN IT SINCE NOVEMBER AND WOULD LIKE TO KNOW WHAT IS GOING ON WITH THIS. I READ ABOUT A RECALL BUT THIS PROBLEM WAS SUPPOSED TO BE FIXED SINCE 2002 WHEN THE RECALL NOTICE WAS SENT OUT. AS I HAVE READ THE DESCRIPTIONS ON WHAT PEOPLE'S PROBLEMS WITH THIS SAME TYPE OF VEHICLE WAS, I NOTICE THAT IT IS EXACTLY WHAT IS GOING ON WITH MY VEHICLE. (BCM RECALL 2002 #02066) . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449453February 27, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD GRINDING NOISE WHEN DRIVING IN REVERSE AND WOULD THEN SLIP INTO NEUTRAL. THE GRINDING NOISE WOULD ALSO BE A RESULT OF THE 4-WHEEL DRIVE SLIPPING INTO 2-WHEEL DRIVE WHILE THE VEHICLE WAS IN DRIVE. THE DEALER STATED THAT THERE WAS A FAILURE IN THE TRANSFER CASE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 73,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449828February 24, 2012FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
SMELLED GAS FUMES COMING FROM GAS TANK AREA. A MECHANIC TOLD ME THAT THERE IS A LEAK IN THE GAS TANK AREA THAT NEEDS TO BE REPLACED AS SOON AS POSSIBLE AS THIS MAY IGNITE CAUSING FIRE. WE SAW ON LINE THAT THERE WAS INDEED A RECALL OF THIS CAR MODEL FOR THE SAME ABOVE CITED REASON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10447589February 8, 2012ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2008 CADILLAC ESCALADE. CONSUMER STATES VEHICLE SUDDENLY CAUGHT FIRE AND BURNED WHILE TRAVELING *TGW THE CONSUMER STATED ON JUNE 30, 2011, HIS WIFE PICKED THE VEHICLE UP FROM THE DEALER AFTER HAVING THE WINDSHIELD WIPER FLUID HEATER RECALL PERFORMED, A INOPERATIVE LOCK ON ONE OF THE DOORS FIXED AND AN EVALUATION OF THE DVD SYSTEM THAT WASN'T WORKING PROPERLY. THE DEALER CLAIMED THE RECALL WAS FIXED. HOWEVER, WITHIN 24 HOURS THE VEHICLE CAUGHT ON FIRE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE, BECAUSE OF THE EXTENSIVE FIRE DAMAGE WITHIN THE DASHBOARD AND THE LACK OF PHYSICAL EVIDENCE. AN ELECTRICAL CAUSE, COULD NOT BE ELIMINATED. *JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10443662January 13, 2012AIR BAGS
AFTER I LEFT MY GIRLFRIEND HOUSE I GOT ON THE INTERSTATE AND STARTED TRAVELING TO WORK. I WAS ON INTERSTATE 59 SOUTH AND 20 WEST FOR ABOUT 15 MINUTES. THE CONDITIONS OUTSIDE WERE COLD AND DRY. I WAS TRAVELING AT 70 MPH IN FAR LEFT LANE ON THE ROAD WHEN I WAS APPROACHING THE AVENUE I EXIT MY ROOF RAIL AIRBAGS DEPLOYED ON ME. WHEN THEY DEPLOYED ON ME, THE PRESSURE FROM THE AIRBAGS PUSHED AGAINST MY HEAD AND THROUGH ME AGAINST THE CENTER CONSOLE IN MY ESCALADE BUT IT WAS A GOOD THING I WAS WEARING A SEAT BELT BECAUSE THE SEAT BELT CAUGHT ME AND KEPT ME FROM GETTING THROWN OUT MY SEAT. ALSO THE SEAT BELT CAUGHT ME RIGHT UNDER MY NECK CAUSING A LONG SCAR UNDER IT. WHEN THE AIRBAGS DEPLOYED IT ALSO CAUSE ME TO SWERVE LEFT ALMOST HITTING THE RETAINER WALL THAT THEY HAVE ON THE INTERSTATE AND THAT'S WHEN ONSTAR CAME ON AND ASK ME IF I WAS ALRIGHT AND CONTINUED TO TALK TO ME UNTIL THE POLICE CAME AND DID THE INCIDENT REPORT. AFTER THE POLICE DID THE REPORT I CALLED IN AT WORK AND DROVE THE SUV HOME AND TOOK IT TO THE DEALERSHIP. THE INCIDENT ACCORDING TO MY CLOCK HAPPENED AROUND 4:30AM IF NOT A LITTLE EARLIER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10442866January 8, 2012SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT 35 MPH AN EMERGENCY SITUATION REQUIRED A HARD APPLICATION OF THE BRAKES. THE VERY NEXT STOP SIGN MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE TRUCK WAS LEAKING BRAKE FLUID AT ABOUT A DROP EVERY SECOND FROM ONE OF THE HARD METAL BRAKE LINES THAT ARE ROUTED UNDER THE DRIVER'S SEAT ALONG THE FRAME. THERE ARE FOUR BRAKE LINES THAT ARE ROUTED TOGETHER AND COULD NOT TELL WHICH ONE WAS LEAKING. EACH OF THEM IS HEAVILY RUSTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442390January 4, 2012SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER WAS DRIVING 25 MPH AND A SERVICE STABILITY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER THEN APPLIED THE BRAKES AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE COASTED TO A STOP. THE BRAKES THEN BEGAN TO FUNCTION PROPERLY AFTER THE VEHICLE WAS STOPPED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 86,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440490December 19, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TRANSFER CASE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439732December 13, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THEY DETECTED THE TRANSMISSION DIPSTICK TUBE FRACTURED. THE VEHICLE WAS ALSO TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION DIPSTICK TUBE AND DIPSTICK WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438896December 7, 2011PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
THE EMERGENCY BRAKE FRICTION LININGS BECAME SEPARATED FROM THEIR METAL SHOE WHICH RESULTED IN COMPLETE FAILURE OF THE EMERGENCY BRAKE. ADDITIONALLY, THIS RUINED THE ROTOR AND BRAKE PADS OF THE REAR BRAKES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436436November 19, 2011AIR BAGS
I WAS IN AN MVA ON NOV. 1, 2011 THAT TOTALED MY 2004 ESCALADE. NONE OF THE AIRBAGS DEPLOYED, DESPITE DAMAGE TO ALL SIDES OF THE AUTOMOBILE, INCLUDING FRONT END IMPACT. THE CAR ACTUALLY ROLLED. THE FRAME WAS BENT AND THE FRONT HIT AN EMBANKMENT NOSE FIRST WITH GREAT IMPACT. I SUFFERED SEVERAL INJURIES, INCLUDING HEAD TRAUMA. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10435412November 13, 2011SERVICE BRAKES, HYDRAULIC
BRAKE LINE CORROSION CAUSED RAPID LOSS OF HYDRAULIC FLUID . STEEL LINE RUPTURED WITHIN A PLASTIC RETAINER LOCATED ON THE LEFT SIDE OF THE CAR ON THE LEFT FRAME RAIL DIRECTLY BEHIND THE LEFT FRONT SHOCK.. I HAVE KEPT THE EXACT RUPTURED PART.. THERE WERE NO SIGNS OF CORROSION ANYWHERE ELSE ON THE VEHICLE IN FACT THE REST OF THE LINE LOOKS GOOD.. THE PLASTIC RETAINER, FOR SOME REASON ACCELERATED THE RATE OF CORROSION IN A SMALL ISOLATED AREA. I WORK IN THE AUTOMOTIVE INDUSTRY OVER 25 YEARS EXPERIENCE.. I CAN ASSIST IN ANY INFORMATION IF NEEDED...THIS PROBLEM WILL DEFINITELY INJURE SOMEONE.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0