Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10560880January 21, 2014
ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATED FRONT SEATS NOT WORKING. THE PROBLEM WITH THIS, IS THAT THE CONNECTOR THAT ATTACHES TO THE CLIMATE CONTROL SEAT MODULE (CCSM) (WHICH IS LOCATED UNDER THE FRONT PASSENGER SEAT), OVERHEATS TO THE POINT THAT THE CONNECTOR HAS MELTED. I BELIEVE THAT THIS IS A FIRE HAZARD AND CADILLAC SHOULD LOOK INTO FIXING IT. FROM ALL THE POSTS ON THIS SUBJECT IN THE CADILLAC OWNER'S FORUMS THERE ARE ALOT OF OWNERS HAVING THE SAME PROBLEM AND CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560595January 19, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
IM WRITING BECAUSE THERE IS A SERIOUS ISSUE WITH THE HEADLIGHTS AND ALL OTHER LIGHTINGS ON THE TRUCK JUST GOING OUT WHICH IS A SAFETY ISSUES WHICH CAN CAUSE AN ACCIDENT AND UNWANTED TICKETS. PLEASE HANDLE THIS ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559095January 8, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT, EQUIPMENT:ELECTRICAL
I HAVE A 2004 ESCALADE EXT AND APPROX. 1 YEAR AGO THE SPEEDOMETER STOPPED WORKING. I CONTACTED CADILLAC AND WAS TOLD IT WAS MY PROBLEM AS THE WARRANTY WAS UP. I JUST READ IN A CAR MAGAZINE THAT MY YEAR OF ESCALADE IS LISTED AS A BAD VEHICLE TO PURCHASE DUE TO SPEEDOMETER BREAKDOWNS. CADILLAC WANTS OVER $500 TO REPAIR THIS AND IT HAS BEEN AN ISSUE THEY HAVE KNOWN ABOUT FOR SEVERAL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558756January 7, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY VEHICLE ENGINE LIGHT COMES ON AND THE GAS NEEDLE BOUNCES BACK AND FORTH. WHEN THE NEEDLE BOUNCES BACK AND FORTH FROM FULL TO EMPTY THE ENGINE LIGHT IN THE DASH WILL COME ON AND MAY STAY ON FOR AWHILE BUT WILL THEN GO OFF. WHEN I PUT FUEL IN THE TANK THE LIGHT WILL GO OFF BUT ONCE I START DRIVING AGAIN IT COMES BACK ON AND THE NEEDLE BOUNCES BACK AND FORTH. NOT SURE WHERE THE PROBLEM IS BUT I KNOW MY BROTHER IS HAVING THE SAME PROBLEM WITH HIS SILVERADO. PLEASE LET ME KNOW WHAT I NEED TO DO. THANKS FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556458December 18, 2013
SERVICE BRAKES
DRIVING HOME FROM WORK ON A SLIGHTLY ICY ROAD, THE CAR AHEAD OF ME WAS COMING TO A STOP. I HIT MY BRAKES, BUT THE GROUND WAS A LITTLE SLICK SO THE ABS KICKED ON. I PUSHED THE PEDAL HARDER, THERE WAS A POP NOISE, AND MY BRAKE PEDAL WENT TO THE FLOOR. THE BRAKE WARNING CHIME CAME ON, ALONG WITH A MESSAGE THAT SAID "SERVICE BRAKING SYSTEM" IN THE DIC ON THE INSTRUMENT PANEL. MY BRAKES WERE NO LONGER FUNCTIONAL, AND I NARROWLY AVOIDED HITTING THE CAR IN FRONT OF ME. I HAD A DASH CAM RUNNING AT THE TIME, AND CAPTURED A VIDEO OF THE INCIDENT, WHICH I HAVE PUT ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VE6GQFIWQ_A I WAS ABLE TO PULL INTO A PARKING LOT UP THE ROAD, AT WHICH POINT I POPPED THE HOOD AND SAW A PUDDLE OF BRAKE FLUID DIRECTLY UNDER THE MASTER CYLINDER. WHEN A FRIEND ARRIVED TO GIVE ME A RIDE HOME, I HAD HIM PUSH THE BRAKE PEDAL SO I COULD SEE WHERE THE FLUID WAS ESCAPING. IT WAS COMING FROM A SPLIT IN ONE OF THE BRAKE LINES UNDER THE MASTER CYLINDER (ALSO ON YOUTUBE): HTTPS://WWW.YOUTUBE.COM/WATCH?V=MUDTDMZLA2U I NOTED THAT ALL OF THE BRAKE LINES THAT I COULD SEE LOOKED EXTREMELY CORRODED, AND DECIDED TO FILE A COMPLAINT ONCE I SAW THAT IT WASN'T A FREAK INCIDENT AND THAT MANY OTHERS HAVE HAD SIMILAR PROBLEMS WITH THEIR GM TRUCKS / SUVS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556226December 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE UNEXPECTEDLY CRASHED INTO A SNOW MOUND. THE AIR BAGS DEPLOYED ALTHOUGH THERE WAS NO SIGNIFICANT IMPACT TO THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS DRIVEN FROM THE SCENE WITHOUT ANY DAMAGES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10555665December 11, 2013
CHILD SEAT
[XXX] PARENT WAS DROPPING STUDENT OFF AT SCHOOL (WESTWIND ELEMENTARY) AND STAFF NOTICED A 2 YEAR OLD NOT ON A CAR SEAT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554721December 3, 2013
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT ALSO MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10552744November 18, 2013
ENGINE
I HAVE TWO CRACKED EXHAUST MANIFOLD BOLTS. I HAVE READ THAT THOUSANDS OF SIMILAR VEHICLES HAVE THIS SAME CONDITION. I HAVE AN INTERMITTENT CHECK ENGINE LIGHT THAT IT WON'T PASS EMISSIONS. I AM ALSO WORRIED OF WHERE IT IS LOCATED, THAT IT MAY CAUSE A FIRE. I WOULD THINK GM SHOULD HAVE AN OBLIGATION TO FIX THIS DEFECT DUE TO THE EPA VIOLATION & SAFETY RISK THAT IT POSSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552616November 17, 2013
SERVICE BRAKES
WHILE TRAVELING 35 MPH IN TRAFFIC I INCURRED A LOSS OF BRAKING POWER. UPON CLOSER INSPECTION I NOTICED A BRAKE LINE LEAK DUE TO RUST. BRAKE LINES HAD RUSTED THROUGH CAUSING A LOSS OF BRAKE FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551722November 11, 2013
ELECTRICAL SYSTEM, ENGINE
FROM PARKED POSITION PLACED KEY IN IGNITION AND STARTED CAR. ALL WARNING LIGHT (TRACTION CONTROL, EMERGENCY BRAKE, SERVICE STABILITY, ETC) REMAINED ILLUMINATED AND DID NOT GO OFF. ATTEMPTED TO TURN OFF CAR AND IGNITION WAS STUCK IN "ON" POSITION. COULD NOT TURN CAR OFF OR REMOVE KEY FROM IGNITION. VEHICLE HAD FULL POWER AND WAS ABLE TO GET HOME EVEN THOUGH WARNING LIGHTS ACTIVATED. ONCE HOME, HAD TO TRY NUMEROUS ATTEMPTS TO GET VEHICLE TO TURN OFF. FINALLY, HAD TO UNHOOK BATTERY, PULL FUEL PUMP RELAY, AND PULL WIRES OUT OF COMPUTER IN ORDER TO GET ENGINE TO STOP RUNNING. HAVING TO TOW TO SHOP FOR REPAIRS. POSSIBLE STEERING WHEEL CLOCK SPRING IS STUCK. IF IT IF THE CLOCK SPRING, THIS WILL BE THE SECOND TIME THAT WE HAVE HAD TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551119November 6, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THE DRIVERS FRONT, REAR, AND PASSENGER REAR EXTERIOR DOOR HANDLES BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,795.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547901October 15, 2013
SERVICE BRAKES
DRIVING AT 35 MPH CAR PULLED OUT IN FRONT OF ME SLAMMED ON BRAKES CAR STOPPED DASH BOARD LIT UP WITH VARIOUS WARNING LIGHTS. AS I TOOK OFF I WENT TWO BLOCKS PUT ON BRAKES HAD NO BRAKES.THE FRONT BRAKE LINE WAS TOTALLY CORRODED THROUGH AND ALL BRAKE FLUID HAD DRAINED OUT.AFTER CHECKING LINE FOUND OUT ENTIRE FRONT BRAKE LINE FROM LEFT WHEEL TO RIGHT WHEEL IS CORRODED .CADILLAC IS CLAIMING TO MANY MILES WILL NOT STAND BEHIND IT.THE CARS ORIGINAL BATTERY HAS OUTLASTED BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548020October 15, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. THE CONTACT STATED THAT SHE DROPPED A PENNY INTO THE CIGARETTE LIGHTER, WHICH CREATED A THERMAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10547192October 8, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT WAS DRIVING 35 MPH AND APPLIED THE BRAKES HOWEVER, THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROADWAY AND PARK. THE VEHICLE WAS LATER TOWED TO A LOCAL DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKE LINES WERE CORRODED BEHIND THE ABS CLAMPS, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 12/04/13*LJ UPDATED 12/9/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543999September 17, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND BEGAN TO COAST. THE TRANSMISSION ACTIVE INDICATOR LIGHT CAME ON. LOST CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543222September 12, 2013
SERVICE BRAKES, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THE BRAKE PEDAL WAS STUCK TO THE FLOOR BOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT NOTICED THE BRAKE FLUID ON THE GROUND. THE VEHICLE WAS TOWED TO THE CONTACT'S MECHANIC FOR INSPECTION, WHICH LOCATED THE BRAKE LINES SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 105,000. UPDATED 12/118/13*CN ALSO, THE FUEL LINES RUSTED OUT, ON TOP OF THE FUEL TANK. UPDATED 12.24.13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542533September 8, 2013
SERVICE BRAKES
AT HOME IN THE DRIVEWAY, STARTED THE ENGINE AND PUT MY FOOT ON THE BRAKE. THE PEDAL WENT ALL THE WAY TO THE FLOOR AND A BRAKE FAILURE WARNING LIGHT CAME ON IN THE VEHICLE. UNDER THE VEHICLE THERE WAS A LARGE POOL OF BRAKE FLUID AND A LEAK FROM ONE OF THE BRAKE PIPES UNDER THE DRIVERS SIDE OF THE VEHICLE. ON CLOSER INSPECTION IT WAS FOUND THAT THE BRAKE LINE HAD RUSTED BADLY OVER A SECTION LENGTH OF AROUND ONE FOOT IN LENGTH, AND COMPLETELY RUSTED THROUGH, SUDDENLY GIVEN WAY - LUCKILY WHILE THE VEHICLE WAS AT A STANDSTILL. THE VEHICLE HAS NEVER BEEN IN A SALTY ENVIRONMENT OTHER THAN NORMAL VIRGINIA WINTER ROAD SALT, OR USED OFF ROAD. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538052August 30, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SHE APPLIED THE BRAKES TO AVOID A VEHICLE PULLING INTO HER LANE BUT THE VEHICLE CONTINUED TO MOVE FORWARD AND THEN SKIDDED. THE VEHICLE FINALLY CAME TO A STOP AND THE STABILITY SYSTEM DISABLED AS THE BRAKE LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE HOME AND ONCE PARKED, SHE NOTICED THERE WAS PUDDLE OF BRAKE FLUID UNDER THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT FOUND THAT THE BRAKE LINES SUFFERED FROM SEVERE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 85,337.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535828August 16, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, WHEELS:RIM
I PURCHASED A 2007 ESCALADE AND HAVE HAD IT FOR JUST ABOUT 1 YEAR. SO FAR I HAVE HAD TO REPLACE A DEFECTIVE WINDSHIELD, HUBS, EVAP SENSOR, PURGE VALVE, FUEL LEVEL SENSOR, TRANSMISSION, DEFECTIVE RIMS, PLUS THE NORMAL WEAR AND TEAR ITEMS....BRAKES, ROTORS, BATTERY. ALL OF WHICH HAPPENED TO GO RIGHT AROUND 90,000 TO 100,000 MILES. I CONTACTED CADILLAC TO ADDRESS THE ISSUES AND COMPENSATE SOME COSTS AS THIS SUV HAS ALWAYS BEEN REGULARLY MAINTAINED WITH THE BEST PRODUCTS AVAILABLE INCLUDING SYNTHETIC OILS. THEY REFUSED TO WORK WITH ME.... WELL TODAY THE ICING ON THE CAKE. MY GRANDFATHER PASSED AWAY THIS WEEK, WHILE MOVING HIS PERSONAL BELONGINGS AND HAVING A FULL TRUCK LOAD OF THEM THE TRUCK CAUGHT ON FIRE. SMOKE BEGAN TO POUR IN FROM THE DASH BY THE WINDSHIELD THE UNDER THE DASH. I OPENED THE HOOD AND FLAMES SHOT OUT BURNING MY HAND. THE POLICE & FD CAME. THANK GOD FOR THE FAMILY IN THE HOME NEAR BY WHO RAN OUT WITH A FIRE EXTINGUISHER. I HAD TO PAY FOR A TOW FROM MAINE TO NH. I WAS OUT OF STATE, THE DEALER IS CLOSED UNTIL MONDAY. FIND A VEHICLE TO USE TO GO TO NY WHERE THE FUNERAL SERVICE ARE BEING HELD. THIS VEHICLE IS UNDEPENDABLE, UNRELIABLE, JUNK THAT IS UNSAFE. NOT ONLY IS IT BECAUSE THIS ONE IS A LEMON BUT BECAUSE THEY DO NOT BACK THE PRODUCT. GM DOES NOT CARE ABOUT THE PUBLICS SAFETY. THEY DON'T CARE IF FOLKS GET INJURED OR KILLED. MANY OF THE ISSUES I HAVE HAD ARE SAFETY ISSUES BUT GM DOSE NOT FIND THEM TO BE. IF A TRANSMISSION LOCKS UP WHEN YOU ARE DOING 65 ON A HIGHWAY AND DROPS TO 20 I THINK THAT'S A SAFETY ISSUE. AT LEAST THAT IS WHAT I HAVE BEEN TOLD BY MULTIPLE MECHANICS. IF YOUR WINDSHIELD IS DEFECTIVE DUE TO THE PLASTIC AND GLASS SEPARATING AND YOU CAN'T SEE TO DRIVE, THAT TOO IS A SAFETY ISSUE. IF YOUR HUBS GO BAD YOUR WHEEL CAN COME OFF AT ANY SPEED...ANOTHER ISSUE. AND IF YOU ARE TRAPPED IN A BURNING CAR. I WOULD ALSO SAY THAT MAY BE AN ISSUE TOO. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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