Cadillac Escalade Service Bulletins (2016)
1,724 manufacturer communications on file.
- February 21, 2017•Document ID: 10116605Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 16-NA-338
- Date Added:
- August 31, 2017
- Manufacturer:
- CADILLAC
SummaryThis Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
Associated Products (276)2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 256 moreAssociated Documents - February 21, 2017•Document ID: 10113439Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- PIT5426A
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician for a water leak in in the second and third row seating area. Inspect the C-pillar which is the body verticalstructure behind the rear passenger doorarea of the affected side of the vehicle for water intrusion or water marks on the seat belt retractor. If water evidence is found on the seat belt webbing or the retractor the seat belt/ retractor must be replaced after the water leak has been corrected and verified. There are 3 areas of seam sealer that will need to be addressed. After gaining access to the C-pillar and rear quarter panel area inspect for voids or missing seam sealer and apply a clear flow able seam sealer where needed.
Associated Products (12)Associated Documents - February 20, 2017•Document ID: 10113438Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- PIC5959C
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Associated Products (300)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 moreAssociated Documents - February 20, 2017•Document ID: 10113437Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIC4801H
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 20, 2017•Document ID: 10113436Service Bulletin/Repair InstructionsSTEERING; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIC3278G
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 20, 2017•Document ID: 10113383Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- GCUS-3-848
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
Summary44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
Associated Products (424)2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XT52016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Aveo2016 Chevrolet Camaro2016 Chevrolet Caprice+ 404 moreAssociated Documents - February 17, 2017•Document ID: 10113427Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIC5588C
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 16, 2017•Document ID: 10116585Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 02-00-89-002Q
- Date Added:
- August 31, 2017
- Manufacturer:
- GMC
SummaryThis informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
Associated Products (536)2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 516 moreAssociated Documents - February 13, 2017•Document ID: 10116584Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 01-03-10-003O
- Date Added:
- August 31, 2017
- Manufacturer:
- CHEVROLET
SummaryThis bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
Associated Products (220)2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 200 moreAssociated Documents - February 13, 2017•Document ID: 10113418Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- PIP5029H
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 13, 2017•Document ID: 10113416Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- PIP5338A
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
Associated Products (743)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 moreAssociated Documents - February 13, 2017•Document ID: 10113415Service Bulletin/Repair InstructionsSUSPENSION:FRONT
- Mfr Comm. #:
- PIT5049C
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
Associated Products (73)2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Cadillac Escalade2014 Chevrolet Silverado+ 53 moreAssociated Documents - February 10, 2017•Document ID: 10113413Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIP4902J
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Associated Products (300)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 moreAssociated Documents - February 8, 2017•Document ID: 10113407Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; SEATS:FRONT ASSEMBLY:RECLINER
- Mfr Comm. #:
- PIT5380B
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.
Associated Products (26)2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 6 moreAssociated Documents - February 8, 2017•Document ID: 10113405Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- PIT5287C
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
Associated Products (21)2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra+ 1 moreAssociated Documents - February 7, 2017•Document ID: 10116596Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 16-NA-109
- Date Added:
- August 31, 2017
- Manufacturer:
- BUICK
SummaryThis technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Associated Products (349)2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 329 moreAssociated Documents - January 31, 2017•Document ID: 10116572Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 17-NA-025
- Date Added:
- August 31, 2017
- Manufacturer:
- CHEVROLET
SummaryThis technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.
Associated Products (46)2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 26 moreAssociated Documents - January 27, 2017•Document ID: 10113358Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PIT5543
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have a dead battery after sitting for more than 20 days. Technician will need to change Rear Heated Seat Control Module power circuit 5140 from a hot-at-all-times fuse to a hot-in-run/crank fuse.
Associated Products (12)Associated Documents - January 27, 2017•Document ID: 10113356Service Bulletin/Repair InstructionsSTEERING:HYDRAULIC POWER ASSIST SYSTEM; STEERING:ELECTRIC POWER ASSIST SYSTEM; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PIT5405C
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have a reduced or loss of power steering assist, steering wheel jerks or kicks back when turning, Service Stabilitrak message with warning chime, engine stall, Instrument Panel Cluster going blank or inoperative, radio/Integrated Center Stack going blank, Heater-Vent-Air Conditioning going blank, hood ajar message and/or dome lamps flash when shifting into reverse, alarm sounds when locking doors or door locks cycling, and or wipers continue to run for a short time after turning off and then stop/park in the incorrect location. Technician may find Diagnostic Trouble Codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, C0710, U1510, B127B, B2605, B3600, C0800, U0428, U0452, U0131, and P0513 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut. Technician will also inspect the starter solenoid battery cable for shorting out on the starter heat shield. Technician will need to voltage drop the battery cables. The battery should be tested using the GR8. X183 or X133 should be inspected for any broken/loose/backed out terminals.
Associated Products (26)2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 6 moreAssociated Documents - January 26, 2017•Document ID: 10130559Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:POWER ADJUST
- Mfr Comm. #:
- GCUS-3-823
- Date Added:
- April 2, 2018
- Manufacturer:
- CHEVROLET
Summary17018-Customer Satisfaction Program. Certain vehicles, equipped with power front passenger seat adjuster that was previously replaced, may have a condition in which the front passenger seat can be adjusted to a position beyond the occupant design travel range. Dealers will inspect front passenger seat tracks and, as necessary, install the seat stop(s).
Associated Products (19)2017 GMC Sierra2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC SierraAssociated Documents