Cadillac DTS Complaints

527 consumer complaints on file.

#10822999January 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PAN GASKET AND THE MAIN CRANK SEAL GASKET NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF TH FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822009January 25, 2016
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE STEERING WAS DIFFICULT TO TURN. UPON FURTHER EXAMINATION, THE CONTACT NOTICED A SLIGHT FLUID LEAK AND THE VEHICLE HAD A SMELL OF BURNING FLUID. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820527January 15, 2016
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS AN OIL LEAK COMING FROM THE ENGINE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BE REPAIRED AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817280December 31, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING AT VARIOUS SPEEDS, A STRONG ODOR OF SMOKE WAS PRESENT IN THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING FROM THE ENGINE GASKETS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816725December 29, 2015
ENGINE
BOTH BLOCK HALVES AND THE CAM COVERS BEGAN LEAKING AND THEY TELL ME THE REPAIR WILL COST $3,500.00. THE VEHICLE HAS ALWAYS HAD REGULAR OIL CHANGES AND MAINTENANCE AND HAS LOW MILEAGE FOR A 2006. I HAVE HEARD THIS IS A REGULAR PROBLEM WITH THIS YEAR CADILAC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816562December 28, 2015
EXTERIOR LIGHTING
LEFT HEADLAMP FLICKERS AND GOES OUT INTERMITTENTLY WHILE DRIVING. FIRST NOTICED WHEN PULLING INTO PARKING GARAGE GOING TO WORK IN 2014, BUT WHEN I CHECKED BEFORE LEAVING OFFICE-LIGHTS WERE WORKING. WHILE DRIVING LONG DISTANCE ON FREEWAY IN MAR 2015, PROBLEM BECAME VERY APPARENT. LIGHTS FLICKERED BRIGHT, THEN DIMMED, THEN FLICKERED OUT (JUST LEFT SIDE) REPEATEDLY DURING 3 HOUR DRIVE IN MIDDLE OF THE NIGHT. LIGHTS TURNED BACK ON BY TURNING SWITCH ON/OFF. OF COURSE, CARS IN FRONT OF ME THOUGHT I WAS SIGNALING THEM TO GET OUT OF THE WAY. (ALSO POTENTIALLY DANGEROUS) DEALER COULD FIND NO CAUSE AND RECOMMENDED NEW SWITCH. REPLACED SWITCH BUT PROBLEM CONTINUES. TOOK BACK TO DEALER - NOW STATING CAR NEEDS A NEW HEADLAMP ASSEMBLY FOR $1300. OTHER FORUMS INDICATE REPLACING HEADLAMP HAS NOT "FIXED' THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810710December 16, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 03/10/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806694November 25, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE REAR OF THE ENGINE WAS LEAKING OIL ON THE EXHAUST MANIFOLD AND THERE WAS AN ABNORMAL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A GASKET LEAK ON THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795047November 20, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS GO OUT WHEN MOVING ESPECIALLY AT NIGHT, ALSO CAUSES MOTOR TO RUN ROUGH WHEN THIS HAPPENS. VERY DANGEROUS WHEN LIGHTS GO COMPLETELY OUT DOING 70 MPH...BEGINS FLICKERING, AND THEN OUT. HAVE READ 2006 CADILLAC COMPLAINT FORUMS AND THEY ARE NUMEROUS..BOUGHT CAR USED FROM DEALER...PREVIOUS ONE-OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790772November 16, 2015
EXTERIOR LIGHTING
THE FRONT HEAD LIGHTS ON MY 2006 CADILLAC DTS GO OUT AT ALL TIMES. I HAVE TO CONTINUOUSLY CUT OUT AND I HAVE TO TURN THE LIGHT SWITCH OFF AND ON SO I CAN DRIVE AT NIGHT. II PREVIOUSLY OWNED ANOTHER 2006 CADILLAC DTS WITH THE SAME PROBLEMS. I TOOK THE VEHICLE TO A CADILLAC DEALER KRISTAL AUTO MALL IN BROOKLYN, NY AND THEY FIX THE PROBLEM WHICH THEY SAID WAS A FAULTY BALLAST. IT WAS FAULTY ON BOTH HEADLIGHTS. AND NOW IN THE DTS I HAVE, IT IS FAULTY TOO. THERE HAS BEEN A RECALL ON THIS SAME ISSUE IN OTHER GM VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788822November 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND THE LIGHTS FLICKERED. THE CONTACT STARTED TO SMELL A FUEL ODOR AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INJECTOR 8 CONTROL CIRCUIT SPILLED OIL INTO THE INJECTOR AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,109.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787345October 30, 2015
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WAS SMOKE AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD PRODUCING THE ABNORMAL ODOR. IN ADDITION, THE TECHNICIAN STATED THAT THE ENGINE NEEDED TO BE RESEALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE CRANK CASE LEAKED OIL ONTO THE MANIFOLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786938October 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THE VEHICLE WAS LEAKING COOLANT AND OIL AND THAT THE INTAKE MANIFOLD, ASSOCIATED GASKETS, SEALS, AND WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATE 01/13/16 MA THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND REQUESTED TO BE REIMBURSED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786797October 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT SMELLED OIL BURNING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE ENGINE GASKETS AND THE GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. ...UPDATED 01/20/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785963October 26, 2015
EXTERIOR LIGHTING
THE ISSUE WAS REGARDING THE FAILURE OF THE BALLASTS IN THE HID HEADLIGHTS WHICH, PER NTSB AND OTHER WEBSITES, HAS BEEN A SIGNIFICANT ISSUE WITH THIS AND OTHER GM MODELS. THE ISSUE SEEMS TO BE DIAGNOSED GENERALLY AS WATER BACKING DOWN THE HEADLIGHT ASSEMBLY INTO THE BALLAST CAUSING THE FAILURE. THERE IS ALSO A TSB ON THE ISSUE: HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-DTS-FORUM-2006-THROUGH-2012/173283-TSB-FLICKERING-HEADLIGHTS.HTML AND PAGES OF THE NTSB FILINGS ABOUT THE HEADLAMPS ARE HERE HTTP://WWW.CARCOMPLAINTS.COM/CADILLAC/DTS/2006/LIGHTS/EXTERIOR_LIGHTING-3.SHTML AFTER BEING STOPPED TWICE BY LAW ENFORCEMENT FOR A HEADLAMP OUT, WE TOOK THE CAR TO RON CARTER CADILLAC IN HOUSTON, TEXAS WHERE WE WERE CHARGED ABOUT $850 TO REPLACE THE RIGHT FRONT BALLAST. THE LEFT ONE WAS ALSO JUST STARTING TO SHOW THE SAME PROBLEM SO I MADE THE CONTACT TO GM AND WAS WORKING WITH KIM. MY WIFE WAS JUST STOPPED THE OTHER DAY BY A POLICE OFFICER REGARDING THE LEFT LAMP. KIM WAS GOING TO CONTACT RON CARTER CADILLAC AND HAVE THEM CONTACT ME REGARDING THE LEFT LAMP AND WORK OUT A DEAL ON IS REPLACEMENT. I ASSUME KIM DID HER JOB BUT RON CARTER HAS NEVER TO THIS DAY CALLED US REGARDING THE LEFT LAMP. THEY ALSO HAD NO INTEREST IN WORKING WITH GM ON THE ORIGINAL RIGHT HEADLIGHT ISSUE SAYING IT WAS 'THE CUSTOMER'S PROBLEM TO WORK WITH GM'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785392October 22, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING AT NIGHT, THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783125October 18, 2015
SEATS
AFTER RESEARCHING MY HEATER/COOLER PROBLEM IN MY SEATS I FIND THE CADILLAC NEEDS TO BE HELD RESPONSIBLE FOR THE PROBLEM THAT HAS EXISTS FOR A LONG TIME AND EVEN AFTER CONSULTING AUTHORIZED CADILLAC DEALESHIPS I HAVE BEEN GIVEN THE RUN AROUND BECAUSE THEY COULD NOT FIND THE PROBLEM! I JUST WANT CADILLAC TO FIX MY CURRENT HEAT/COOLER PROBLEM IN MY SEATS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763722September 14, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON 9/4/15 @ APPROX 5:45 P.M, VEHICLE WOULD NOT START - IT ACTED LIKE THERE WAS NO FUEL GETTING TO THE INJECTORS. THREE HOURS LATER I TRIED TO START THE CAR AND IT STARTED JUST FINE; TOOK IT FOR A DRIVE AROUND THE BLOCK W/O ANY ISSUES. ON 9/7/15 THE PROBLEM RESURFACED; I HAD THE CAR TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THE PROBLEM ON 9,/8/15, TO BE A BAD FUEL PUMP RELAY. CAR WORKED FINE FOR ONE DAY; ON 9/9/15 THE PROBLEM RESURFACED ONCE AGAIN - IF THE CAR SAT OFF FOR A COUPLE OF HOURS THE PROBLEM WOULD GO AWAY. I TOOK THE CAR TO THE BUICK GMC DEALER AND THEY DIAGNOSED THE ROOT CAUSE TO BE A BAD FUSE BOX ASSEMBLY ($318 PART). THE FUEL PUMP RELAY GOT HOT ENOUGH TO MELT THE HARD PLASTIC OF THE FUSE BOX ASSEMBLY, AND THERE ARE BURN MARKS ON THE BODY OF THE FUEL PUMP RELAY - I HAVE THE OLD PARTS AND PICTURES OF SAME. THE SERVICE REP AT THE BUICK GMC DEALER SAID THEY HAVE SEEN THIS PROBLEM ON BUICK LACROSSE. BEING THAT THE FUSE BOX IS UNDER THE REAR SEAT OF THE CAR, THERE IS THE POTENTIAL FOR THE CAR TO CATCH ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10763738September 14, 2015
ENGINE
WHILE SITTING AT A COMPLETE STOP ENGINE VERY RAPIDLY BECAME HOT TURNING ON ENGINE OVERHEAT INDICATOR. THERE AS BEEN OIL APPEARING IN MY DRIVEWAY THE LAST 3 DAYS. AFTER RESEARCH I FOUND THERE IS A VERY WELL KNOWN ISSUE WITH THIS MODEL FOR A CRANKSHAFT LEAK. AFRAID THIS COULD LEAD TO ENGINE FAILURE OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763063September 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 60 MPH, THE GAUGES FAILED TO OPERATE, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, AND ALL OF THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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