Cadillac DTS Complaints

527 consumer complaints on file.

#11282518November 26, 2019
STEERING, WHEELS, EXTERIOR LIGHTING
WHEN I BOUGHT THE CAR THE OWNER TOLD ME THE POWER STEERING WAS BAD AND THAT THEY WOULD FIX IT. THEY REPLACED THE POWER STEERING PUMP BUT IT DIDN'T FIX THE ISSUE. WHEN I TOOK THE CAR TO GET INSPECTED SO I COULD GET IT TITLED, IT FAILED THE INSPECTION DUE TO A LEAK IN THE POWER STEERING HIGH PRESSURE LINE, THE REAR THIRD BRAKE LIGHT BEING BROKE, THE TOP MOTOR MOUNT FAILING AND BOTH THE FRONT AND BACK WHEEL BEARINGS BEING WORN. WHEN I TOOK THE CAR BACK TO THE DEALERSHIP, THE OWNER GOT IN MY FACE AND SHOVED ME MAKING ME LEAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281981November 24, 2019
ENGINE
I OWN A 2006 CADILLAC DTS WHICH I BOUGHT AT AN AUCTION WITH 138,000 MILES. WELL MAINTAINED AND ZERO OBD2 CODES. IT RAN GREAT BUT HAD A SMALL OIL LEAK WHICH HAS PROGRESSED TO THE WHOLE UNDERSIDE OF THE PASSENGER ENGINE BEING WET WITH OIL. SEEMS TO BE COMING FROM EITHER THE CRANKCASE OR OIL PAN GASKET WHICH ARE BOTH REQUIRED TO PULL THE ENGINE TO REPAIR, EXTREMELY EXPENSIVE AND THE AVERAGE PERSON CANNOT AFFORD THESE REPAIRS. HORRIBLE DESIGN FOR SUCH A DIFFICULT ENGINE TO WORK ON. OTHER THEN THAT THE CAR RUNS EXTREMELY WELL, NO OTHER PROBLEMS AND HAS BEEN WELL MAINTAINED BY ME AND PREVIOUS OWNER. I LOVE THE CAR BUT IF I HAVE TO PAY OVER $2K FOR THESE KIND OF REPAIRS THAT I CANNOT DO MYSELF THEN I WILL NEVER OWN ANOTHER GM CAR. NEEDS TO BE A RECALL ON BOTH THE CRANKCASE AND OIL PAN AS THERE ARE MANY COMPLAINTS OF THESE ISSUES. OIL SHOULD NOT LEAK FROM A PARKED CAR NOT RUNNING. DANGEROUS FOR THE ENVIRONMENT AND OTHER DRIVERS. NO WONDER WERE HAVING ISSUES WITH THE ENVIRONMENT, ALL GM CARES ABOUT IS THE MONEY THEY WILL HAVE TO PUT OUT. BUT THIS IS THE REASON THEY'RE SALES HAVE DECLINED AND HAD TO STOP MAKING DEVILLED, NOBODY BUYS THEM BECAUSE GM WON'T RECALL THESE ISSUES. DUH GM ALMOST WENT OUT OF BUSINESS YRS AGO FROM STUFF LIKE THIS, THEY DON'T CARE. SO WHY WOULD ANYONE BUY A GM VEHICLE? THIS WILL BE MY LAST IS THESE ISSUES ARE NOT RECALLED AS THE LABOR IS THE ONLY REASON CADILLACS ARE EXPENSIVE TO REPAIR, PARTS ARE REASONABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279834November 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
CAR STOPPED OPERATING ALL OF A SUDDEN. BATTERY CHARGING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278821November 8, 2019
WHEELS:RIM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE CHROME ON THE RIMS PEELED AND BUBBLED, CAUSING THE TIRES TO CONSTANTLY LOSE AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RIMS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO WONDERLAND TIRE (616-399-3070, LOCATED AT 12671 JAMES ST, HOLLAND, MI 49424) WHERE IT WAS STATED THAT THE FAILURE WAS A DESIGN FLAW. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE RIMS WERE NOT REPLACED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278312November 5, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE UNDERGOING AN OIL CHANGE AT LINDSAY CADILLAC OF ALEXANDRIA (1525 KENWOOD AVE, ALEXANDRIA, VA 22302, (703) 935-4445), THE DEALER NOTICED THAT THE BRAKE AND FUEL LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND CONFIRMED CORROSION WAS PRESENT ON THE FUEL LINE AND BRAKE LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.*CW *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277417October 31, 2019
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
HELLO!I RECENTLY PURCHASED A 2007 CADILLAC DTS WITH 71,000 MILES GOOD FOR THIS YEAR.WHEN PURCHASING THIS VEHICLE WHEN DRIVING WATER FELL ON MY LEGS.I TOLD DEALER ABOUT THIS AND THE DEALER SENT IT TO A CADILLAC DEALER TO FIX THE LEAK.SO I PURCHASED THE 2007 CADILLAC DTS.ABOUT 3 WEEKS LATER IT RAINED AND DRIVER AND PASSENGER REAR WAS SOAKED AND THE STABILIZER CONTROL ON DASH ICON SAYING SERVICE STABILIZER.I TOOK IT BACK TO DEALER AND FOUND OUT TAILLIGHTS WERENT WORKING PROPERLY.WILL ANYWAY SO MANY TRIPS TO DEALERS AND MOONROOF IS STILL LEAKING AND DUE TO FLOORS GETTING SOAKED THE YAW UNDER DRIVERS SEAT HAS BEEN DAMAGED BY THE WATER AND CAUSED THE STABILIZER TO SHORTEN OUT SO IT WILL INTERFER WITH STABILITY ON WET AND SNOW CONDITIONS WITH NO CONTROL.I HAVE SINCE REPLACED THE YAW BUT FLOOR IS STILL GETTING WET FROM RAIN .I BELEIVE THIS IS A SAFETY HAZARD FOR SURE.IT SHOULD BE PRESENTED TO CADILLAC AS A SERIOUS DEFECT.THIS PROBLEM STARTED 10/14/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266121October 4, 2019
SERVICE BRAKES
I FILED A COMPLAINT IN 2016 (COMPLAINT NO. 10823262) RELATED CORROSION OF THE REAR BRAKE LINES. THIS COMPLAINT IS SIMILAR BUT RELATED TO CORROSION OF THE FRONT BRAKE LINES IN WHICH I AGAIN HAD A SIMILAR LIFE THREATENING EXPERIENCE. THE ORDINARY "CORRODED" STEEL LINES WERE REPLACED WITH "VINYL COATED" LINES. I NEVER HEARD BACK ON THE 2016 COMPLAINT; WHAT IS GM DOING TO PROTECT CADDY OWNERS OR ALERTING THEM OF THIS SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265795October 2, 2019
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
CANT BRING DRIVER OR PASSENGER SEATS UP OR DOWN RESULTING IN UNCOMFORTABLE DRIVING POSITION IN DRIVE, NEUTRAL, PARK, ALL GEARS. DISTANCE SENSORS MALFUNCTION FREQUENTLY WHEN GOING INTO REVERSE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11244981August 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL FROM THE FRONT OF THE VEHICLE UNDER THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE LEAK. THE VEHICLE WAS TAKEN TO DALE EARNHARDT JR. BUICK GMC (1850 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 270-1453) WHERE IT WAS DIAGNOSED AND REPAIRED. THE CONTACT WAS UNAWARE OF THE DIAGNOSIS AND REPAIR SPECIFICS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241860August 5, 2019
ELECTRICAL SYSTEM
2008 CADILLAC DTS (100K MI) WAS PARKED AND ENGINE WOULD TURN OVER BUT NOT START. I DETERMINED THAT THERE WAS NO FUEL TO ENGINE BY CHECKING SCHRADER VALVE ON FUEL RAIL. PROCEEDED TO CHECK FUEL PUMP (FP) FUSE (OK) AND FP RELAY (BURNED ON PIN 30 ALONG WITH FUSE BLOCK). REPLACED FP RELAY; HOWEVER, AFTER A FEW MINUTES FROM VEHICLE START, THE RELAY HEATS TO ABOUT 200 DEGREES F. AFTER READING SEVERAL FORUMS, THIS IS NOT UNCOMMON: IT APPEARS THE FUSE BLOCK (UNDER REAR SEAT ). IS DEFECTIVE. I HAVE ORDERED GM BLOCK 19116810 WHICH APPARENTLY SUPERSEDES THE ORIGINAL FACTORY GM BLOCK 13599106. THIS PROBLEM CLEARLY POSES MANY SAFETY ISSUES: FIRE, ENGINE SHUT DOWN WHILE DRIVING, ETC. GM NEEDS TO TAKE OWNERSHIP OF THIS PROBLEM. MOREOVER, I HAVE ALSO EXPERIENCED THE BURNED OUT CONNECTOR (UNDER PASSENGER SEAT) FOR THE HEATED SEATS. FORTUNATELY, I DID NOT HAVE THE HEATED WINDSHIELD WASHER OPTION WHICH ALSO EXPERIENCED ELECTRICAL ISSUES. SHAME ON GM FOR NOT CORRECTING THESE ENGINEERING DESIGN DEFECTS. SAFETY SHOULD BE PARAMOUNT WITH THESE TYPES OF ISSUES ON YOUR VEHICLES ESPECIALLY YOUR PREMIER BRAND (CADILLAC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240549July 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE OPERATING THE VEHICLE, OIL FROM THE ENGINE WOULD LEAK ONTO THE EXHAUST MANIFOLD AND CAUSED SMOKE TO APPEAR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO CENTRAL CADILLAC (2801 CARNEGIE AVE, CLEVELAND, OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233076July 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED OIL WAS LEAKING. THE CONTACT PLACED CARDBOARD UNDER THE VEHICLE TO VERIFY IF THE LEAK WAS STOPPABLE. THERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE OIL CHAMBER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. LEXUS OF ARLINGTON (1510 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (847)-794-4819) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232173July 16, 2019
WHEELS
TO:NHTSA GOOD MORNING! EMAILING TO FORM A COMPLAINT OF WHEELS FACTORY CADILLAC CHROME THAT ARE RUSTY AND CHIPPING OF OF WHEELS ON THE INSIDE,THE OUTSIDE IS SHINY.I THINK THERE IS A POSSIBILITY IN TIME THEY COULD CAUSE A PROBLEM.I REALIZE MY CAR IS A 2007 CADILLAC IS A 2007 BUT WHEN I WAS LOOKING TO PURCHASE A USED CADILLAC THEY ALL SEEMED TO HAVE THIS RUST PROBLEM...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202741April 21, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
STABILITRAC/BRAKES WARNING LIGHTS ON THE DASHBOARD COME ON INTERMITATELY, WHEN IT'S HOT OUT. OR JUST SITTING AT IDLE FOR 30 SECONDS. FRONT BRAKES PUMP ON AND OFF, WHEN MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192334March 29, 2019
ELECTRICAL SYSTEM, ENGINE
THE DRIVERS SIDE HEADLIGHT SHUTS OFF AND ON OR FLICKERS - MOST NOTICEABLE DURING NIGHT TIME DRIVING. OUR DEALER, ED SHULTS CHEVROLET, ADVISED US THAT THIS PARTICULAR MODEL OF THE CADILLAC CTS WAS NOT UNDER RECALL. WE WANTED AN EXPLANATION AS TO WHY WHEN ALL OF THE TESTIMONIALS FROM OTHER 2006 CADILLAC OWNERS REPORTED THE SAME PROBLEM. THEY DEALER STATED IT HAD TO DO WITH WHERE THE CAR WAS MANUFACTURED. THE TOTAL CHARGE TO US WAS $901.80 TO REPLACE THE LIGHT + LABOR. THIS WAS PROBABLY HAPPENING ALL THE TIME WE WERE DRIVING BUT WE ONLY BEGAN TO NOTICE IT DURING NIGHT TIME DRIVING, MOST ESPECIALLY DRIVING BACK FROM THE BUFFALO INTERNATIONAL AIRPORT ON THE THRUWAY. WE LIVE IN THE CITY OF JAMESTOWN, NY SO IT WASN'T REALLY NOTICEABLE BECAUSE OF THE CITY LIGHTS. AFTER THAT, WE WERE MORE DILIGENT WHEN DRIVING AT NIGHT AND DISCOVERED0 IT WAS ON A DAILY THING. THAT WAS VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185728March 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
VEHICLE WOULD NOT START WHEN ATVTRAIN STATION. HAD TO LEAVE OVERNIGHT AND HAD IT TROUBLESHOT IN AM. A FAULTY FUEL PUMP RELAY WAS THE SUPPOSED CAUSE. CHANGED THE RELAY ON A WEDNESDAY MORNING AND CAR WAS GOOD TILL SATURDAY AFTERNOON WHEN IT STALLED OUT IN THE MIDDLE OF ROUTE 9 IN HEAVY TRAFFIC. AT THE TIME MY WIFE AND GRANDSON WERE IN THE CAR. I HAD TO PUSH THE VEHICLE OFF THE ROAD LUCKILY INTO A STRIP MALL WITH AN AUTO PARTS STORE. REMOVED GRANDSON AND CAR SEAT FROM VEHICLE TO ACCESS THE RELAY IN REAR CIRCUIT BOARD. VERY HOT. I WENT IN AND GOT NEW RELAY AND HAD TO CHANGE IT IN THE PARKING LOT. WENT STRAIGHT HOME TO DROP OFF WIFE AND GRANDSON. WENT BACK OUT TO TEST DRIVE AND SEE IF PROBLEM WAS FIXED. WORKED FOR A LITTLE WHILE AND STALLED OUT AGAIN. AGAIN RELAY BURNING HOT. HAD SON GET A NEW RELAY AND CHANGED IT AGAIN AND BROUGHT VEHICLE HOME. THE CHECK ENGINE LIGHT HAS NOW COME ON SO I TESTED VEHICLE WITH IBD MINISTER AND GAVE ME A P0230 CODE WHICH IS FOR A BAD FUEL PUMP RELAY WHICH I ALREADY KNOW. I AM GOING TO CALL CADILLAC DEALERSHIP AND HAVE IT LOOKED AT. I AM VERY SURPRISED THAT THERE ISN'T A RECALL ON THIS AS IT IS A LIFE AND SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184787March 7, 2019
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE WINDOW WASHER FLUID WAS LEAKING AND COULD POTENTIALLY SHORT OUT THE OTHER ELECTRICAL COMPONENTS OF THE REAR WINDSHIELD WIPER. THE FAILURE WAS BURNING UP THE FUSES AND COULD CAUSE A FIRE. THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 08V441000 (ELECTRICAL SYSTEM). THE CONTACT SPOKE WITH BRITAIN CHEVROLET CADILLAC (4495 INTERSTATE HWY 30, GREENVILLE, TX 75402, (903) 274-4401) AND WAS INFORMED TO BRING IN THE VEHICLE. THE CONTACT WOULD BE CHARGED FOR THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ENTIRE FUSE BOX AND HARNESS LOCATED UNDER THE BACK SEAT NEEDED TO BE REPLACED. THE MECHANIC WOULD NOT PERFORM ANY REPAIRS DUE TO A POTENTIAL FIRE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174637February 5, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE CHECK ENGINE CODE SHOWED THE INTERNAL POWER MODULE FAILURE CAUSED THE ENGINE TO SHUT DOWN WHILE TRAVELING AT A HIGH RATE OF SPEED. THIS WAS WITHOUT WARNING AND MADE THE CAR'S POWER BRAKES AND STEERING TO BECOME ALMOST IMPOSSIBLE TO STEER AND BRAKE THE CAR BY MY WIFE. I TOOK THE CAR TO THE DEALER WHO TOLD ME WITH THE CHECK ENGINE OFF THEY SAID I HAD TO DRIVE THE CAR UNTIL THE CHECK ENGINE LIGHT CAME BACK ON. WHILE DRIVING THE CAR THE CHECK ENGINE LIGHT CAME ON WHILE I WAS IN HEAVY TRAFFIC AND AGAIN AN ACCIDENT WAS NARROWLY AVOIDED. THE DEALER DID A DIAGNOSTIC CHECK AND REPLACED THE MODULE PLUS THE COMPUTER AT A COST OF $750. THIS IS THE NINTH CADILLAC I HAVE OWNED SINCE 1980 WHEN I PURCHASED A SEVILLE WITH A DIESEL ENGINE AND THIS IS THE FIRST THAT HAD A DEFECTIVE POWER MODULE AND COMPUTER. THIS WAS A SAFETY HAZARD AND BOTH CADILLAC AND I WERE LUCKY THAT THERE WAS NO ACCIDENT WITH INJURIES. NOW WITH THE PROBLEM CORRECTED MY WIFE IS HESITANT ABOUT DRIVING AFTER THE CLOSE CALL SHE HAS EXPERIENCED. SHE ALWAYS INSISTED ON DRIVING A CADILLAC BECAUSE OF THEIR SAFETY RATING AND BECAUSE THEY WON THE MALCULAM BALDRIDGE QUALITY AWARD BACK IN THE 1980'S. I THINK A RECALL TO REPLACE THOSE MODULES AFTER HIGH MILEAGE OF AT LEAST 65K MILES. MY 2008 CADILLAC DTS MILEAGE INDICATOR SHOWS 84,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172392January 27, 2019
UNKNOWN OR OTHER
WHEN IT RAINS WATER JUST POURS DOWNS US FROM THE SUN ROOF TOP CAUSING THE FLOORS OR CARPET TO SMELL FROM THE WATER ... PLEASE HELP WITH DIRECTION WITH THIS PROBLEM .. THUS ACCUSED WHILE WE WERE DRIVING IN THE RAIN ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166334January 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE OIL PAN AND THE OIL FILTER HOUSING. TEXAS DIRECT AUTO (12053 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 499-8200) REPAIRED THE OIL LEAK, BUT CALLED THE CONTACT BACK AND INFORMED HIM OF ANOTHER OIL LEAK AT THE ENGINE MANIFOLD. THE DEALER STATED THAT FURTHER REPAIRS WOULD REQUIRE THE MOTOR TO BE REPLACED. THE CONTACT HAD THE OIL PAN, OIL HOUSING, AND VALVE COVERS REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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