Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10136131September 11, 2005
FUEL SYSTEM, GASOLINE, STEERING, ELECTRICAL SYSTEM, SEATS
VEHICLE'S MANUAL STATES 18/25 MPG, VEHICLE AVERAGE 13.0 MPG. SERVICE DEPARTMENT AT RYDELL (DEALERSHIP) STATED 18 MPG AFTER 40 MILES TEST DRIVE, SERVICE DEPARTMENT AT VERMONT CHEVY/BUICK (DEALERSHIP) STATED 27 MPG AFTER 25 (FREEWAY) MILES TEST DRIVE. BOTH SERVICE DEPARTMENTS ARE WRONG: VEHICLE AVERAGES 13.0 MPG UNDER NORMAL DRIVING CONDITIONS & NORMAL DRIVING HABITS ON CITY STREETS AND FREEWAY. DEALER COULD NOT DUPLICATE PROBLEM, I WAS ADVISED THAT VEHICLE CHECKED OK AFTER SCAN. PROBLEM PERSISTS. SERVICE ADVISOR/SERVICE MANAGER ADVISED THAT THIS HIGH MPG IS NORMAL FOR THIS TYPE OF VEHICLE: 3.6 L ENGINE. DOOR LOCKS SOMETIMES WORK, SOMETIMES DON'T. DEALER COULD NOT DUPLICATE PROBLEM. SCAN AND CHECK SYSTEM AFTER RECALL. PROBLEM PERSISTING. PASSENGER SIDE MIRROR MOVES INSIDE MIRRORS HOUSING AT HIGHWAY SPEEDS (65 M/H) AND HAVE TO BE RE-SET UPON REACHING DESTINATION. DEALER COULD NOT DUPLICATE PROBLEM. PROBLEM PERSISTING. AUDIO SYSTEM COULD NOT READ ALL CDS. DEALER REPLACED RADIO/CD PLAYER TWICE. PROBLEM PERSISTING. DRIVER'S SEAT MOVES BACK AND FORTH. DEALER REPLACED SEAT ADJUSTER DUE TO EXCESSIVE LOOSENING. REPLACED SEAT TRACK ASSY. VEHICLE WENT TO RYDELL'S SERVICE DEPARTMENT THREE (3) TIMES DUE TO EXCESSIVE ALIGNMENT/STEERING ISSUES: VEHICLE CURRENTLY STILL PULLING TO RIGHT SIDE OF ROAD, STEERING WHEEL OFF CENTER. DEALER DID NOT RESOLVE ISSUES AFTER THREE ATTEMPTS, ALIGNMENT NOW OUT OF WARRANTY (7.5 K MILES ONLY), PROBLEM PERSISTING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135781September 8, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING STOPPED BLOWING COLD AIR ON OUR 2002 RENDEZVOUS. WHEN WE TOOK IT TO THE DEALER WE WERE TOLD THAT THE CONDENSER NEEDED TO BE REPLACED AT A COST OF OVER $800.00 AND THAT THE INTAKE GASKET ALSO NEEDED TO BE REPLACED. WE ENDED UP HAVING BOTH REPLACED AT A COST OF OVER $1500.00 TO US. WHEN HAVING REPAIRED WE WERE TOLD THAT BOTH OF THESE PROBLEMS ARE VERY COMMON ON GM VEHICLES. WE WERE PAST WARRANTY SO THE DEALER WAS OF NO HELP WITH THE COST. AFTER REVIEWING OTHER COMPLAINTS ON THE NHTSA WEB SITE, IT APPEARS THAT BOTH OF THESE PARTS ARE FAILING AND GM NEEDS TO TAKE RESPONSIBILITY FOR THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135877September 8, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT: 2002 BUICK RENDEZVOUS - THE PART THAT ATTACHES TO THE GAS TANK OR THE FILLER TUBE BROKE OFF. WHILE DRIVING ON A PAVED ROAD GOING ABOUT 55 MPH THE FILLER TUBE BROKE OFF AND ALL THE GAS SLOWLY LEAKED OUT OF THE CAR IN FIVE MINUTES. THE CONSUMER WAS ABLE TO DRIVE TO A REPAIR SHOP, AND IT IS BEING REPAIRED NOW. THERE WERE NO RECALLS ON THE GAS TANK PROBLEM THE REPAIR SHOP COULD NOT GIVE ANY REASON FOR THIS TO HAPPEN. *AK UPDATED 3/3/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135755September 7, 2005
FUEL SYSTEM, GASOLINE
2002 BUICK RENDEZVOUS, FAILURE TO RESTART AFTER FUELING OR OTHER SHORT DURATION SHUT OFFS IN HOT WEATHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135488September 6, 2005
STRUCTURE
I OWN A 2002 BUICK RENDEZVOUS AND THE "CHECK ENGINE SOON" LIGHT CAME ON. THE CAR WAS TAKEN TO A GARAGE ON 8/19/05 AND THEY FIXED WHAT THEY THOUGHT WAS THE PROBLEM (R&R FUEL TANK CONNECTION TO CLEAN AND RE-SECURE, HAD WATER IN CONNECTOR). TOTAL COST OF REPAIR WAS $145.07. ON 8/26/05 THE LIGHT CAME ON AGAIN, WE TOOK THE BACK TO THE SAME GARAGE AND THEY FOUND WATER AGAIN IN THE CONNECTOR AND DETERMINED THAT THE WATER WAS COMING FROM THE INSIDE OF THE VEHICLE. THEY DISCOVERED THE WATER WAS COMING FROM THE AIR CONDITIONING DRAIN TUBE. AS LONG AS THE CAR WAS SITTING STILL THE A/C WOULD DRAIN PROPERLY, BUT AT SPEED THE FORCE OF AIR WOULD FORCE THE WATER BACK INTO THE INTERIOR UNDERNEATH THE SEATS WHERE MANY OF THE ELECTRICAL CONNECTORS ARE, THEREFORE SHORTING THEM OUT. THE SEATS HAD TO TAKEN OUT, THE CARPET HAD TO BE REMOVED AND DRIED OUT AND A NEW A/C DRAIN TUBE WAS INSTALLED. THE EVAPORATOR CASE WAS ALSO RESEALED. TOTAL FOR THIS REPAIR WAS $276.38 UPON ORDERING AND RECEIVING THE NEW DRAIN, THE MECHANIC WAS TOLD THAT THE PART HAD BEEN "UPDATED". THE UPDATED PART HAD A SLIGHT BEND IN IT NOW, AND THE OLD WAS JUST A STRAIGHT PIECE. MY COMPLAINT IS, IF A PIECE NEEDED TO BE UPDATED OBVIOUSLY SOMETHING WAS WRONG WITH THE ORIGINAL DESIGN AND I THE CONSUMER SHOULD NOT HAVE PAY FOR THE DAMAGES OR REPAIRS DUE TO A FAULTY PART. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135186September 2, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM:HORN, ENGINE AND ENGINE COOLING
DT: THE STARTER AND HORN DID NOT ALWAYS WORK. THERMOSTAT AND FUEL GAUGE WAS NOT ACCURATE. THERE HAD PREVIOUSLY BEEN A PROBLEM WITH THE IGNITION SWITCH AND IT WAS REPAIRED DUE TO A RECALL. THE PROBLEM WITH THE STARTER STARTED IN MARCH OF 2005. THESE PROBLEMS HAVE NOT BEEN REPAIRED AS OF YET. WHEN THE CONSUMER TOOK THE VEHICLE IT TO THE DEALERSHIP THEY TOLD HER IT WAS DESIGNED THAT WAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134738August 30, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER ON MY 2002 RENDEZVOUS STOPPED COOLING WHEN THE CAR HAD 60713 MILES. I TOOK THE CAR INTO THE DEALER AND WAS TOLD THAT THE CONDENSER HAD 2 HOLES IN IT AND IT WOULD NEED TO BE REPLACED. THIS REPAIR WAS COMPLETED AT A TOTAL COST OF $910. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134808August 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKES ACTIVATE AT LOW SPEEDS. BASICALLY THE SAME THING THAT IS STATED WITH THE NEW RECALL FOR GMC! WHEN I UNPLUG THE SENSOR AND PLUG IT BACK IN THE PROBLEM GOES AWAY FOR A DAY, THEN THE PROBLEM LASTS FOR SEVERAL DAYS UNTIL THE SENSOR IS UNPLUGGED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134288August 26, 2005
ELECTRICAL SYSTEM
WHILE DRIVING ALL ELECTRICS SHUT OFF- ENGINE SEEMS TO KEEP RUNNING. THIS IS ESPECIALLY TROUBLING AT NIGHT. THERE IS A DING-DING BATTERY DISPLAY TURNS ON BRIEFLY THEN ALL INTERIOR LIGHTS, DASHBOARD, AND EXTERIOR LIGHTS SHUT DOWN FOR 2 TO 3 SECONDS. THIS HAS HAPPENED TO MY WIFE 3 OR 4 TIMES AND TO ME ON A VERY DARK ROAD. WE PURCHASED THE CAR USED AND HAD IT 3 WEEKS -THE DEALER REPLACED BATTERY WHICH TESTED BAD -THE DEALER TOOK CARE OF LABOR BUT WE HAD TO PAY FOR THE BATTERY. 3 DAYS LATER SAME ISSUE OCCURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133337August 18, 2005
ELECTRICAL SYSTEM
ENGINE ON THIS VEHICLE HAS STALLED FIVE TIMES SINCE SERVICE DATE OF 11/29/04. THE VEHICLE IS A 2005 BUICK RENDEZVOUS. THE ENGINE STALLS WITHOUT WARNING AND HAS ALWAYS QUIT AT SLOW TO IDLE SPEEDS. THIS VEHICLE WAS PURCHASED TO REPLACE A 2004 BUICK RENDEZVOUS DUE TO THE SAME STALLING PROBLEM. DUE TO THE PROBLEM I HAVE BECOME SCARED TO DRIVE THIS VEHICLE. THE ENGINE HAS STALLED WITHOUT WARNING ON APRIL 20TH., MAY 5TH, MAY 8TH, AUGUST 13TH, AUGUST 18TH, AND I HAVE AN APPOINTMENT TO TAKE THE VEHICLE INTO THE DEALERSHIP THIS COMING MONDAY ON AUGUST 22ND ON 05/09/05 VEHICLE WAS AT THE DEALERSHIP THEY COULD NOT DUPLICATE THE PROBLEM, AND THERE ARE NEVER ANY CODES IN THE COMPUTER. ON 06/24/05 VEHICLE WAS BACK AT THE DEALERSHIP FOR THE SAME PROBLEM AND AT THAT TIME THE IGNITION RELAY WAS REPLACED PER PIP3139A AND I HAVE HAD TWO ENGINE SINCE THEN. I DON'T KNOW IF OLD PARTS ARE AVAILABLE. ANY HELP HERE WOULD BE GREATLY APPRECIATED AS I AM A 78 YEAR OLD WOMEN SCARED TO DRIVE THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132590August 12, 2005
ELECTRICAL SYSTEM
RESTARTING AND DELAYED START ON 2002 BUICK RENDEZVOUS. ONLY 7/1/05 STOPPED TO FILL GAS TANK. AFTER REFILL, THE CAR STARTED AND MAY HAVE MOVED NO MORE THAN 2 FEET. SHUT OFF AND WOULDN'T RE-CRANK FOR AT LEAST 15 MINUTES. ON 7/5/05 TOOK THE CAR TO MASTER PONTIAC IN AUGUSTA, GA FOR DIAGNOSTICS AND THEY COULD NOT FIND ANYTHING THAT COULD HAVE CAUSED THE PROBLEM. ON 7/17/05, HUSBAND WAS DRIVING THE CAR. TOOK SOME FRIENDS HOME, SHUT THE CAR OFF FOR 5 MINUTES. TRIED TO RESTART AND CAR COULD NOT START. THEY TRIED FOR SEVERAL HOURS BEFORE THEY HAD THE CAR TOWED TO MASTER PONTIAC AUGUSTA GEORGIA. ON 7/18/05 THE CAR WAS STARTED IMMEDIATELY AT THE DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH IT. ON 7/22/05 AGAIN AT A GAS STATION THE CAR WOULD NOT START AFTER REFILLING. HAD TO PUSH IT OUT OF THE WAY AND WAIT 30 MINUTES BEFORE IT WOULD START AGAIN. ON 7/23/05 (SATURDAY) CALLED MASTER PONTIAC AND TOLD SERVICE MANAGER ABOUT THE NIGHT BEFORE INCIDENT. HE STATED THAT THE NEXT TIME IT HAPPENS TO CALL THEM IMMEDIATELY. THOUGH I TRULY APPRECIATE THE OFFER, I PERSONALLY DON'T SEE HOW THIS WILL HELP, SINCE THEY IMMEDIATELY WILL TRY AND START THE CAR AND SOMETIMES ALL YOU HAVE TO DO IS WAIT 15-30 MINUTES BEFORE IT WILL RESTART. MASTER PONTIAC HAS BEEN VERY HELPFUL, BUT UNFORTUNATELY NOTHING CAN BE FOUND. I SUPPLIED THE SERVICE MANAGER WITH A LISTING OF OTHER COMPLAINTS FROM EDMUNDS FORUM TO SHOW THEM I'M NOT MAKING UP THIS PROBLEM. THIS IS VERY FRUSTRATING ESPECIALLY WHEN YOU DO NOT KNOW WHEN THE PROBLEM IS GOING TO HAPPEN. THIS IS UNSAFE FOR MOTHERS WITH SMALL CHILDREN. IT'S UNSAFE FOR ANYONE. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS ON EDMUNDS FORUM AND SOMETHING MUST BE DONE. IN ADDITION TO THE ABOVE NOT STARTING PROBLEM, THE CAR WILL 80% OF THE TIME HAVE A SLOW START WHEN CRANKING. SOMETHING IS DEFINITELY WRONG. THE QUESTION IS WHAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132412August 11, 2005
SUSPENSION:FRONT:WHEEL BEARING
LEFT FRONT WHEEL BEARING FAILED....REPLACED. ODOMETER FAILED AT 5000 MILES...REPLACED. ODOMETER FAILED AT 52000 MILES... REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132465August 11, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING NOT WORKING-CONDENSER CRACKED BOTTOM RIGHT CORNER. INTAKE MANIFOLD GASKET LEAKING ON 02 BUICK RENDEZVOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132118August 9, 2005
FUEL SYSTEM, OTHER
DT: 2003 BUICK RENDEZVOUS. THE VEHICLE WAS TAKEN TO DEALER FOR 30,000 MILES SERVICE. WHEN THE VEHICLE LEFT THE SERVICE DEPARTMENT CONSUMER DROVE THE VEHICLE 8 MILES AND THERE WAS FUEL ALL OVER THE ROAD. ALSO, THERE WERE FUMES IN THE VEHICLE. THE VEHICLE WAS THEN TOWED BACK TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE PARTS WHEN THEY DID THE MAINTENANCE. THEY STATED IT WAS NOT A RECALLED ITEM FOR THE VEHICLE. THE MANAGER OF THE SERVICE DEPARTMENT STATED IT WAS A FAULTY FUEL FILTER. THIS OCCURRED AUGUST 8, 2005, THE FUEL FILTER WAS REPLACED AND THE PROBLEM HAS NOT OCCURRED AGAIN. THE FIRE AND POLICE DEPARTMENTS RESPONDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131212August 3, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FILLED UP TANK, PUT CAR IN GARAGE. NEXT DAY ENTERED GARAGE AND SMELLED GAS. FOUND LARGE PUDDLE UNDER BACK OF CAR. MY SON CAME OVER AND CRAWLED UNDER CAR, FOUND LEAK WHERE FILLER NECK ENTERS TANK. DID NOT APPEAR TO BE DAMAGED, JUST A BAD SEAL. TOOK CAR TO DEALERSHIP EARLY MONDAY MORNING, AFTER MUCH ARGUING DEALERSHIP AGREED TO REPLACE TANK UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131392August 3, 2005
ENGINE AND ENGINE COOLING:ENGINE
AFTER DRIVING IN HOT WEATHER FOR ABOUT 30 - 40 MILES, I STOPPED TO FILL UP THE VEHICLE WITH GAS. AFTERWARDS, THE RENDEZVOUS WILL NOT START. AFTER LETTING THE CAR SIT FOR 30 - 60 MINUTES, THE CAR STARTS NORMALLY. THIS HAS HAPPENED SEVERAL TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131018August 2, 2005
ELECTRICAL SYSTEM
AFTER OPERATING MY 2002 BUICK RENDEZVOUS FOR ABOUT AN HOUR ON A HOT DAY, I TURNED OFF THE ENGINE FOR A FEW MINUTES (5) WHILE I COMPLETED SOME ERRANDS. WHEN I ATTEMPTED TO START THE ENGINE IT WOULD TURN OVER BUT WOULD NOT FIRE. I ASSUMED THE ENGINE HAD OVERHEATED SO I LET IT COOL FOR 15 MINUTES AND TRIED IT AGAIN. NO LUCK. THIS WENT ON FOR THE NEXT HOUR. I FINALLY LET THE VEHICLE SIT FOR 45 MINUTES AND IT STARTED RIGHT UP. THIS HAS OCCURRED 2 PREVIOUS TIMES AND SEEMS TO BE A RECURRING PROBLEM WITH THIS MAKE AND MODEL. BUICK REFUSES TO ADMIT TO A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131026August 2, 2005
SUSPENSION:FRONT:WHEEL BEARING
I HAD TO HAVE BOTH FRONT WHEEL BEARINGS REPLACED AT 43,000 MILES. I DID EXTENSIVE RESEARCH AND HAVE FOUND THIS TO BE A COMMON PROBLEM WITH THIS VEHICLE. IT SEEMS UNREASONABLE TO HAVE TO SPEND ALMOST $800 TO REPLACE BEARINGS WHICH SHOULD LAST AT LEAST 100,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131109August 2, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
IT IS SUGGESTED THAT YOU CALL OUR AUTO SAFETY HOTLINE TO OBTAIN INFORMATION ON SPECIFIC DEFECTS, RECALLS, AND OTHER AUTO SAFETY QUESTIONS, AND TO REPORT AUTOMOTIVE SAFETY ISSUES SUCH AS THAT YOU DESCRIBE. THE NUMBER IS 1-888-327-4236. IN ADDITION, THE NHTSA WEB SITE @ WWW.NHTSA.DOT.GOV CAN BE USED TO OBTAIN VEHICLE SAFETY INFORMATION AS WELL AS REPORT POSSIBLE DEFECTS AS YOU DESCRIBE. -----ORIGINAL MESSAGE----- FROM: APPLIANCEMART [MAILTO:[email protected]] SENT: MONDAY, AUGUST 01, 2005 5:02 PM TO: SEIGEL, STU SUBJECT: I HAVE A 2002 BUICK RENDEZVOUS WITH THE FOLLOWING PROBLEM SINCE: 7/31/05 I HAD LEFT THE VEHICLE IN PARK, AND MY WIFE WAS SITTING ON THE PASSENGER SIDE WHEN THE CAR STARTED TO MOVE FORWARD, AND SHE TRIED TO CLIMB OVER THE CENTER CONSOLE TO HIT THE EMERGENCY BRAKE, BUT COULD NOT MAKE IT AND SO SHE TRIED TO GET OUT OF THE CAR AND THEN THE CAR WENT INTO REVERSE AND RAN OVER HER LEFT LEG, BANGING HER UP PRETTY BADLY AND NOW SHE IS IN THE HOSPITAL. I KNOW THAT ENVOY'S, TRAILBLAZERS HAD A RECALL ON THEIR TRANS. SINCE THE LAST RECALL. I NEED TO KNOW HOW TO FIND OUT WHAT CAUSED THIS AND TO GET IT REPAIRED. MY VEHICLE IS AN AWD, CXL, 2002 BUICK RENDEZVOUS. CAN YOU PROVIDE ME WITH ANY INFORMATION. *JB WARNER GLASS MANAGER OF THE APPLIANCEMART. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10129891July 25, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BUICK REDVOUS DIED AND WOULD NOT RESTART... IT WAS TOWED TO THE DEALER AND THEY DIANOSED A CLOGGED FUEL FILTER. I PROCEEDED TO DIE AND NOT RESTART ON THE WAY HOME FROM THE DEALER. $167 FOR TOWING AND $95 REPAIR BILL 3 DAYS LATER DEALER DIANOSED A BAD FUEL PUMP. TOTAL REPAIR BIL WAS $698
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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