Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10210204November 28, 2007
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT SMELLED GASOLINE WHEN SHE EXITED THE VEHICLE. THE DEALER STATED THAT THE FUEL TANK CAUSED THE FAILURE AND THEY WOULD REPLACE THE TANK. AS OF NOVEMBER 28, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE FUEL SYSTEM, GASOLINE: STORAGE (NHTSA CAMPAIGN ID NUMBER 03V454000). THE FAILURE MILEAGE WAS 62,706 AND CURRENT MILEAGE WAS 64,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210554November 27, 2007
STEERING:COLUMN, STEERING:LINKAGES:TIE ROD ASSEMBLY, EXTERIOR LIGHTING:TURN SIGNAL
2006 BUICK RENDEZVOUS STEERING COLUMN REPLACEMENT. CONSUMER STATES THAT SHE HAS REPLACED THE STEERING COLUMN TWICE. *KB THE LEFT OUTER TIE ROD END WAS LOOSE WHICH THE DEALER REPLACED. THE CONSUMER ALSO STATED WHEN THE LEFT TURN SIGNAL WAS ACTIVATED THE RIGHT TURN SIGNAL WOULD ALSO BLINK. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209632November 21, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT BEGAN EXPERIENCING FAILURE WITH THE HEATER AND NOTICED THAT THE COOLANT RESERVOIR WAS ALWAYS EMPTY. THE VEHICLE WAS TAKEN TO A MECHANIC AND HE STATED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED AT THE COST OF $800. THE DEALER STATED THAT THE INTAKE MANIFOLD WAS REPLACED BY THE PREVIOUS OWNER AT 30,000 MILES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST DUE TO THE VEHICLE'S AGE AND MILEAGE. THE CURRENT MILEAGE WAS 98,333 AND FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209297November 19, 2007
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT SMELLED GAS AND NOTICED A LARGE FUEL SPILL IN HIS DRIVEWAY. HE INSPECTED HIS VEHICLE AND FOUND A HOLE WHERE THE HOSE CONNECTS TO THE GAS TANK. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,000. UPDATED 03/06/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208434November 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 45 MPH, THE INTERIOR LIGHTS DIMMED FOR APPROXIMATELY THREE SECONDS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THEY REPLACED THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE ALONG WITH THE BODY CONTROL MODULE. THE FAILURE CONTINUED. THE DEALER STATED THAT THE HVAC CONTROL HEAD AND THE BATTERY CAUSED THE FAILURE. THE CONTACT STATED THAT HER HUSBAND REPLACED BOTH PARTS AND THERE HAD BEEN NO FURTHER OCCURRENCES. WHILE DRIVING 35 MPH, THE CONTACT HEARD A CLINKING NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE THEN SHUT OFF WITHOUT WARNING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT MECHANIC AND HE STATED THAT THE TRANSMISSION FAILED. AS OF NOVEMBER 8, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE ELECTRONIC DOOR LOCKS WOULD NOT OPERATE. AS OF NOVEMBER 8, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208197November 7, 2007
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE GAS TANK OVERFLOWED WHILE PLACING FUEL IN THE VEHICLE. THE FAILURE OCCURS EVEN WHEN THE FUEL TANK IS EMPTY. GASOLINE WOULD SLOWLY DRAIN INTO THE TANK AFTER SEVERAL SECONDS AND OVERFLOW AGAIN WHEN NEW GAS ENTERED. THE CONTACT STATED THAT THE FUEL GAUGE WORKS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE CURRENT MILEAGE WAS 111,900 AND FAILURE MILEAGE WAS 111,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208219November 7, 2007
FUEL SYSTEM, GASOLINE:STORAGE
SAME EXACT ISSUE AS RECALL NUMBER: 07V349000. PER BUICK, MY VIN DOES NOT MATCH THAT RECALL HOWEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208039November 6, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE VEHICLE WAS PARKED AND THE WINDOWS WERE ROLLED UP, THE CONTACT SMELLED A STRONG GASOLINE ODOR. THE VEHICLE WILL BE TAKEN TO A PRIVATE MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE) AND THEY WOULD NOT BE ABLE TO ASSIST. THE CURRENT MILEAGE WAS 81,000 AND FAILURE MILEAGE WAS 78,000. THE FUEL TANK WAS CRACKED. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207945November 5, 2007
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT NOTICED FUEL LEAKING FROM THE SIDE OF THE FUEL TANK WHILE HIS VEHICLE WAS IDLING. HE TOOK HIS VEHICLE TO THE DEALER AND THEY ARE STILL CURRENTLY INSPECTING THE VEHICLE. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207520October 31, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
LEAKING GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207430October 30, 2007
ELECTRICAL SYSTEM
MY 2002 RENDEZVOUS WAS PURCHASED MID-YEAR 2005. AT FIRST THERE WERE ONLY SMALL FLICKERS IN THE HEADLIGHTS, LIKE BLINKING QUICKLY. THE AUTO ELECTRICIAN SAID OUR BATTERY WAS OVERCHARGING AND REPLACED IT. ABOUT 6 MONTHS AGO,MY CAR WOULDN'T START, NO SOUND AT ALL LIKE THE BATTERY WAS DEAD. BOUGHT ANOTHER BATTERY AND TWO DAYS LATER IT WOULDN'T START AGAIN. AGAIN ELECTRICIAN LOOKED IT OVER, COULD FIND NOTHING. SOON MY DOOR LOCKS BEGAN TO LOCK AND UNLOCK BY THEMSELVES EVEN WHEN THE CAR WAS OFF AND NO ONE WAS IN IT. COMING HOME ONE NIGHT ON A VERY DARK ROAD, ALL OF MY LIGHTS WENT OUT, INSIDE AND OUT. THERE WAS NO WHERE TO PULL OVER AND NO OUTSIDE LIGHTS. IT SCARED ME BAD. THE WEATHER SENSOR WOULD SAY THERE WAS ICE ON THE ROAD WHEN IT WAS 95 DEGREES OUTSIDE. WHEN IT WAS REALLY HOT ONE DAY SOME KIND OF LOCK WAS PUT ON MY AIR CONDITIONER ,POWER DOOR LOCKS AND WINDOWS AND I THOUGHT I'D SUFFOCATE BEFORE I GOT TO WORK. THE CAR DID THE SENSOR LOCK BY ITSELF. I HAVE PAID ANOTHER 145 DOLLARS TO THE AUTO ELECTRICIAN TO TRY AND TRACE WHAT WE THOUGHT WAS A GROUND FAULT. HE ORDERED THE ELECTRICAL SCHEMATICS AND TRACED ALL GROUNDS AND COULD FIND NOTHING. THE ONLY WAY WE COULD RESET THE COMPUTER WAS TO UNHOOK THE BATTERY, THEN HOOK IT BACK UP. I HAVEN'T DRIVEN THIS CAR IN 6 WEEKS BECAUSE IT IS SO UNRELIABLE AND DANGEROUS TO DRIVE. I CAN'T AFFORD TO KEEP PAYING PEOPLE TO FIX SOMETHING THAT WE'RE NOT SURE IS THE PROBLEM. FROM READING COMPLAINTS ON THE INTERNET, I'M NOT THE ONLY ONE DEALING WITH THIS. SOMEONE NEEDS TO DO SOMETHING BEFORE THERE IS A BAD ACCIDENT STEMMING FROM THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206829October 24, 2007
FUEL SYSTEM, GASOLINE:STORAGE
I STARTED SMELLING GASOLINE WHILE MY VEHICLE WAS PARKED IN THE GARAGE AND NOTICED A SMALL AMOUNT OF GASOLINE ON THE GARAGE FLOOR. I TOOK MY VEHICLE TO BE DIAGNOSED AT A CHEVROLET DEALERSHIP AND IT WAS CONFIRMED THAT IT WAS A FUEL LEAK. I FOUND OUT THERE WAS A RECALL ON THE 2002 BUICK RENDEZVOUS, CALLED BUICK AND I WAS TOLD MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL CAMPAIGN. I HAVE STATED TO THEM THAT REGARDLESS OF WHETHER MY VEHICLE IS IN THE RECALL OR NOT, A GAS TANK SHOULD NOT LEAK ON A 5 YR. OLD VEHICLE (OR ANY VEHICLE FOR THAT MATTER). BUICK WILL NOT TAKE CARE OF IT AT THIS TIME. MILEAGE IS AT 83,000 AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207149October 23, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
2003 BUICK RENDEZVOUS WITH A FAILED BRAKING SYSTEM. CONSUMER HAD THE BRAKING SYSTEM REPAIRED. PRIOR TO GETTING IT FIXED TWO COMPANY'S TOLD HER THERE WAS NOTHING WRONG WITH THE BRAKES. *KB THE CONSUMER STATED JUST ABOUT EVERY TIME SHE APPLIED THE BRAKES WHEN GOING DOWN A SLIGHT GRADE, SHE WOULD EXPERIENCE BACKWARD PRESSURE. THE VEHICLE FELT AS IF IT WAS STILL MOVING AFTER THE BRAKES WERE APPLIED. FINALLY, THE ABS LIGHT ILLUMINATED. SOON AFTER, THE PROBLEM WAS DISCOVERED TO BE THE POWER BRAKE SYSTEM. THE INSULATION FROM THE RIGHT FRONT SPEED SENSOR AND SURROUNDING WIRING CONTAINED AN OPEN CIRCUIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206404October 20, 2007
SUSPENSION:REAR, SUSPENSION:FRONT:WHEEL BEARING
ALL 4 OF MY WHEEL BEARINGS WENT BAD BEFORE 60,000 MILES, I RECEIVED A LETTER FROM BUICK STATING THEY ARE OFFERING AN EXTENDED WARRANTY FOR THE FRONT WHEEL BEARINGS UP TO 60,000 MILES. THIS PROBLEM WAS NOT DIAGNOSED UNTIL I HAD 63,000 MILES, THOUGH 4 MONTHS AGO WHEN I ASKED MY MECHANIC ABOUT THE LOAD NOISE COMING FROM MY VEHICLE I WAS TOLD IT WAS FROM MY NEW TIRES AND I JUST NEEDED TO WEAR THE TREAD AND THE NOISE WOULD STOP. IT GOT WORSE AND I BROUGHT THE VEHICLE TO 3 MECHANICS. THE FIRST 2 BOTH SAID IT IS ALMOST IMPOSSIBLE FOR EVEN 1 WHEEL BEARING TO GO BAD WITH THIS LITTLE OF MILES AND THEY COULD NOT EXPLAIN HOW ALL MY WHEEL BEARINGS COULD BE SHOT. THEY STATED WHEN I ASKED ABOUT THE NOISE 4 MONTHS AGO IT IS MOST LIKELY THIS WOULD NOT HAVE BEEN DIAGNOSED BECAUSE NO ONE WOULD HAVE EVEN CONSIDERED WHEEL BEARINGS PROBLEMS IN A VEHICLE THIS NEW. ONE OF THE MECHANICS SHOOK MY TIRE IN FRONT OF ME A HALF AN INCH, STATING "THIS IS A HUGE SAFETY ISSUE". THE LETTER I RECEIVED FROM BUICK CLAIMED THIS WAS NOT RECALLED BECAUSE IT DID NOT POSE A SAFETY CONCERN. I DID HAVE THE FRONT 2 RECENTLY REPLACED AND THE DEALER/BUICK PAID FOR HALF THE COST, BUT REFUSED TO PAY FOR THE REAR WHEEL BEARINGS BECAUSE THAT WAS NOT AN ISSUE ON THE LETTER I RECEIVED. I RESEARCHED ONLINE AND FOUND THIS WAS REPORTED ON A NEWS STATION AND OVER 272,000 PEOPLE ARE AFFECTED BY THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205338October 10, 2007
POWER TRAIN
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A GRINDING NOISE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT HAD TO REPLACE THE FRONT DRIVER SIDE TIRE. WHEN THE SPARE WAS PLACED ON THE VEHICLE, THE ALL WHEEL DRIVE SYSTEM HAD TO BE DISABLED. IRONICALLY, THE NOISE STOPPED IMMEDIATELY AFTERWARDS. ONCE THE REPAIRS WERE MADE, THE ALL WHEEL DRIVE WAS REACTIVATED AND THE NOISE RETURNED. WHEN ATTEMPTING TO STOP THE VEHICLE, SHE HEARD A DINGING NOISE AND THE ALL WHEEL DRIVE INDICATOR LIGHT ILLUMINATED. THE BRAKES FAILED AND THE CONTACT DROVE OFF THE ROAD IN ORDER TO STOP THE VEHICLE. THE BRAKES LOCKED, WHICH CAUSED THE ALL WHEEL DRIVE TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THIS WAS IMPOSSIBLE. THEY STATED THAT THE TWO FRONT ALL WHEEL DRIVE SENSORS NEEDED TO BE REPLACED AND A CODE WAS RECEIVED FOR THE ABS LIGHT. THE CONTACT STATED THAT THE ABS LIGHT NEVER ILLUMINATED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204854October 4, 2007
VISIBILITY:GLASS, SIDE/REAR
I WAS DRIVING DOWN A BUSY MAIN STREET WHEN THE BACK WINDOW OF MY 2007 BUICK RENDEZVOUS SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204140September 26, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE
GAS TANK IS EMITTING FUMES. GAS PUMP LINE CRACK, LEADING TO FUEL SETTLING AT THE O'RING RELEASES COMPONENT. NOW O'RING HAS BECOME CORREDED. CANNOT REPLACE O'RING SINCE IT IS CONNECTED TO THE TANK. GAS PUMP AND LINE REPLACED; NOW THE GAS TANK NEEDS TO BE REPLACED DUE FAULTY GAS PUMP. GM HAS A RECALL ON BOTH 07E021000 AND 07V349000; WHICH HAS BEEN REPORTED IT COULD CAUSE A FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204189September 26, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE SIDE MIRRORS BLOCK HER VISION WHILE DRIVING AT ANY SPEED. AFTER ADJUSTING THE SEAT AND MIRROR, HER VISION WAS STILL OBSTRUCTED BY THE SIDE MIRROR. THE MIRROR BLOCKED THE VIEW OF OTHER VEHICLES AND PEDESTRIANS. THE FAILURE MILEAGE WAS 500 AND CURRENT MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203977September 24, 2007
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT SMELLED GASOLINE AND NOTICED FUEL LEAKING FROM THE GAS TANK. THE MECHANIC STATED THAT THE FUEL TANK WAS FRACTURED AND HE MADE THE REPLACEMENT. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE CURRENT AND FAILURE MILEAGES WERE 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203634September 21, 2007
STRUCTURE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OWNER PURCHASED 2003 BUICK RENDEZVOUS IN JULY, 2007. AT THE BEGINNING OF AUGUST, 2007, WITH APPROXIMATELY 80K MILES ON IT, THE VEHICLE'S ABS, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON AND THE GAS GAUGE BEGAN FLUCTUATING ERRATICALLY. UPON INSPECTION AT THE LOCAL GM SERVICE CENTER, THE SERVICE TECHNICIAN DIAGNOSED THAT THE PROBLEM HAD BEEN CAUSED BY A MANUFACTURER DESIGN FLAW RELATED TO THE AIR CONDITIONING SYSTEM IN WHICH THE CONDENSATION DRAIN WAS MADE FORWARD FACING, WHICH WHILE DRIVING AT MODERATE TO HIGH SPEEDS, WOULD PREVENT THE CONDENSATION TO DRAIN PROPERLY WHILE RUNNING THE AIR CONDITIONING DUE TO WIND RESISTANCE. THIS CAUSED THE CONDENSATION (WATER) TO POOL INSIDE THE VEHICLE, CAUSING MULTIPLE VALVES TO RUST, VARIOUS ELECTRICAL FUNCTIONS TO MALFUNCTION, AND RESULTED IN A MUSTY MILDEW SMELL INSIDE THE VEHICLE BECAUSE THE CARPET WAS BECOMING SATURATED. THE SERVICE TECHNICIAN STATED HE HAD SEEN THIS PROBLEM SEVERAL TIMES BEFORE AND INFORMED THE CONSUMER THAT BUICK REMEDIED THE PROBLEM FOR THE 2005 AND NEWER MODELS. THEREFORE, THE REMEDY PROVIDED WAS THAT THE ORIGINAL A/C CONDENSATION DRAIN WAS REPLACED TO MATCH THAT OF THE 2005 AND NEWER RENDEZVOUS. THIS REMEDY ALONE WOULD HAVE BEEN RELATIVELY INEXPENSIVE HAD BUICK ISSUED A RECALL FOR THIS DESIGN FLAW (WHICH THEY CLEARLY RECOGNIZED AS EVIDENCED BY THE DESIGN MODIFICATION ON THE 2005 AND NEWER MODELS), HOWEVER SINCE THE PROBLEM WAS NOT OBSERVABLE UNTIL SIGNIFICANT DAMAGE HAD BEEN DONE (INCLUDING MULTIPLE RUSTED VALVES THAT HAD TO BE REPLACED AND SEVERAL HOURS OF LABOR), THE REPAIR ENDED UP COSTING THE CONSUMER OVER $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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