Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10218473February 18, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ENGINE AND ENGINE COOLING
2002 BUICK RENDEZVOUS, - SOLD BY GM S "GM CERTIFIED".. ONLY MUST HAVE BEEN A JOKE. FROM THE ONSET, SOLENOID DIFFICULTIES CREATED DANGEROUS SITUATION ON HIGHWAY, CALLED THEM AND SPOKE RATHER BLUNTLY... THAT WAS AFTER MANY, MANY CALLS. WIPERS DIDN'T WORK IN THE RAIN... WOULD STICK.. VERY DANGEROUS WHILE DRIVING. INTAKE MANIFOLD GASKET - COST ONE THOUSAND DOLLARS.. FUEL GAUGE DOES NOT WORK. CAR DOES NOT RUN.. GET STUCK FOR THE PAST TWO MONTHS, AT LEAST THREE TIMES PER WEEK. PAID FOUR HUNDRED DOLLARS TO REPLACE "THINGS".. STILL GETS STUCK.. NOW CAR WON'T START. SOMETIMES, WINDOWS DON'T WORK, CAR WON'T LOCK OR UNLOCK, CAR WON'T START. AT THIS POINT, CAR IS DEAD. BCM? WHO KNOWS. DISASTER CAR. IT'S A GIFT FROM GOD THAT WE'RE NOT DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218260February 17, 2008
AIR BAGS
WHILE DRIVING ON A SLIPPERY HIGHWAY, MY RENDEZVOUS WAS INVOLVED IN A CRASH WHICH CONSISTED OF A LEFT FRONT/SIDE COLLISION WITH A CONCRETE GUARDRAIL AND A HEAD ON COLLISION WITH A METAL GUARDRAIL ON OPPOSITE SIDES OF THE HIGHWAY. SPEEDS OF THESE COLLISIONS RANGED FROM APPROX. 40MPH TO 25MPH (FIRST/FRONT SIDE COLLISION @40MPH AND SECOND/FINAL HEAD ON COLLISION @ 25MPH). IN NEITHER COLLISION DID THE AIRBAGS DEPLOY. VEHICLE SUFFERED MAJOR DAMAGE, MAINLY COSMETIC, AND TOTALING APPROX $5000, BUT VEHICLE WAS NOT TOTALED. VEHICLE WAS TOWED TO A DEALERSHIP, PENDING REPAIR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10216587January 31, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT SMELLED FUEL INSIDE THE PASSENGER COMPARTMENT. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE INLET CHECK VALVE WAS FRACTURED. HE ATTEMPTED TO REPAIR THE FAILURE, BUT THE ENTIRE FUEL TANK HAD TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE), EVEN THOUGH THE VEHICLE WAS EXPERIENCING THE EXACT SAME FAILURE. THE FAILURE MILEAGE WAS 93,000 AND CURRENT MILEAGE WAS 103,000. UPDATED 03-25-08 *BF THE CONSUMER STATED THE MANUFACTURER DECIDED TO INCLUDE IN THE RECALL AND HAS DISBURSED A REIMBURSEMENT CHECK. UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216595January 31, 2008
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT ENTERED HIS GARAGE AND SMELLED A STRONG GAS ODOR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCOVERED THAT THE PLASTIC WELD FAILED AND NEEDED TO BE REPLACED. THE DEALER MADE THE REPLACEMENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE CURRENT MILEAGE WAS 90,100 AND FAILURE MILEAGE WAS 76,500. UPDATED 02/19/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216461January 30, 2008
PARKING BRAKE
PROBLEM WITH EMERGENCY BRAKE ON 2006 BUICK RENDEZVOUS. I AM UNHAPPY WITH THE EMERGENCY BRAKE ON THE BUICK. AFTER SOME DISCUSSION WITH THE REPAIR DEPARTMENT OF THE DEALER, DESCRIBED IN THE COPY OF THE LETTER TO THE DEALER BELOW, I WAS TOLD THAT THE EMERGENCY BRAKE WAS NOT ADJUSTED PROPERLY AND THEY FIXED IT; OF COURSE UNDER WARRANTY. BUT, IN MY OPINION, THE BRAKE IS STILL NOT ADJUSTED PROPERLY. IT DOES NOT HOLD THE CAR. THE CAR FEELS SAFELY STOPPED ONLY WHEN IN 'PARK.' I HAVE AN OLDSMOBILE SILHOUETTE AND WHEN WE PUT ON THE EMERGENCY BRAKE, IT HOLDS THE CAR. IN REPLY TO THE ATTACHED LETTER I RECEIVED A PHONE CALL FROM A REPRESENTATIVE OF THE ANDERSON DEALERSHIP, MR. TAYLOR. HE TOLD ME BY PHONE THAT THE EMERGENCY BRAKE ON THE BUICK RENDEZVOUS WAS DIFFERENT THAN THE OLDSMOBILE BY DESIGN AND THAT IT REALLY WASN'T INTENDED TO FULLY HOLD THE CAR WHEN IT IS STOPPED BUT IN 'DRIVE.' I HAVE TWO QUESTIONS. 1. HOW IS THE BUICK RENDEZVOUS SUPPOSED TO BE STOPPED IN THE EVENT OF REGULAR BRAKE FAILURE? 2. IS THIS SOMETHING WITH MY PARTICULAR BUICK OR IS THIS SOMETHING THAT NEEDS TO BE TAKEN UP WITH GM TO FIX? ************BELOW IS MY ORIGINAL LETTER TO MR. MORTIMER*************** I AM UNHAPPY WITH THE EMERGENCY BRAKE ON THE BUICK. I RAISED THIS WITH THE SERVICE DEPARTMENT ON MY FIRST OR SECOND VISIT AFTER PURCHASE. ONE OF THE FIRST THINGS I WAS TOLD WAS THAT FOR SERVICE TO LOOK AT THIS WOULD COST ME SOME MONEY. THIS IS WHEN THE CAR HAD ONLY A FEW THOUSAND MILES ON IT AND IS UNDER A BUMPER TO BUMPER WARRANTY. WHEN I POINTED THIS OUT THE GENTLEMAN SAID IT MIGHT TAKE TIME TO FIX BECAUSE THE BRAKE MAN WAS NOT IN. I SAID I WOULD WAIT. AFTERWARDS, I WAS TOLD THAT THE BRAKE WAS NOT ADJUSTED PROPERLY AND THEY FIXED IT; OF COURSE UNDER WARRANTY. BUT, IN MY OPINION, THE BRAKE IS STILL NOT ADJUSTED PROPERLY. IT DOES NOT HOLD THE CAR. IN THE SILHOUETTE, WHEN WE PUT ON THE EMERGENCY BRAKE, IT HOLDS THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216249January 28, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DUE TO A PERSISTENT SMELL OF GASOLINE IN THE VEHICLE AND THE CHECK ENGINE LIGHT COMING ON, WE TOOK THE VEHICLE TO OUR LOCAL REPAIR SHOP. THEY DETECTED A LEAK IN FUEL TANK AND HAD TO REPLACE THE FUEL TANK. IN DECEMBER, I RECEIVED A RECALL NOTICE THAT DESCRIBED THIS PROBLEM AS A MANUFACTURER DEFECT AND THAT I MAY BE ELIGIBLE FOR REIMBURSEMENT OF THE REPAIRS. I SENT THE REQUIRED DOCUMENTATION AND HAVE BEEN GETTING THE RUN AROUND SINCE. I HAVE BEEN TOLD: 1. VIN # NOT IN RECALL - YES IT IS. AND IT HAS BEEN REGISTERED IN ARIZONA FOR 3 YEARS. 2. REPAIRS NOT DONE BY A GM CERTIFIED DEALER - NOTHING IN THE DOCUMENTATION I WAS SENT STATED ONLY REPAIRS DONE BY A DEALER CERTIFIED REPAIR SHOP WOULD BE HONORED 3. THE TEAM IS REVIEWING IT, BUT NO ONE WILL GIVE ME A NAME OR CONTACT NUMBER FOR "THE TEAM". *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216294January 28, 2008
FUEL SYSTEM, GASOLINE:STORAGE
I REPORTED A PROBLEM WITH A LEAK IN MY GAS TANK OF MY 2002 BUICK RENDEZVOUS AS A RESULT OF A FAILURE OF A PLASTIC WELD LAST YEAR. I WAS NOTIFIED LAST AUGUST AS A RESULT OF MY LETTER THAT GM WAS RECALLING 20,594 RENDEZVOUS BUT ONLY FROM CERTAIN STATES WHERE THE HEAT CAUSED THE WELD TO FAIL DUE TO EXPANSION AND CONTRACTION. AS MY CAR WAS PURCHASED IN FLORIDA WHERE THE FAILURE RATE WAS NOT GOOD ENOUGH FOR A RECALL MY V.I.N. NUMBER WAS NOT INCLUDED IN THIS RECALL. I WAS TOLD IN SEPT BY AN N.H.S.T.A. REPRESENTATIVE THAT ALTHOUGH I WAS NOT IN THE RECALL I WOULD RECEIVE A SERVICE BULLETIN LETTER FROM GM AND BE ENTITLED TO A REFUND FOR THE COST OF THIS PLASTIC PIECE OF JUNK BUICK HAD INSTALLED. WELL I'VE BEEN IN CONTACT WITH GM AND THE REPRESENTATIVE I AM ASSIGNED TO TOLD ME GM HAS NO PLANS TO REIMBURSE ME FOR THE $700 PLUS I PAID FOR THE TANK. ( I WAS SUCCESSFUL TO GET THEM TO REIMBURSE MY LABOR COST LAST AUGUST OR SO.) I CAN NOT SPEAK WITH ANY GM EXECUTIVES AS MY GM CONTACT INFORMS ME THAT THEIR NAMES AND PHONE NUMBERS ARE CONFIDENTIAL. I HAVE CALLED THE NHSTA REP I WORKED WITH IN THE PAST AND LEFT VOICE MAILS BUT DESPITE 3 SUCH CALLS I HAVE YET TO RECEIVE A CALL BACK. BESIDE WRITING MY STATE SENATORS AND CONGRESSMEN WHO ELSE CAN HELP ME TO GET MY REFUND FOR A GAS TANK THAT SHOULD BE AS A SAFETY FACTOR THE RESPONSIBILITY OF GM NOT THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215526January 21, 2008
SUSPENSION:REAR
MY FAMILY AND I WERE DRIVING DOWN THE ROAD WHEN THE WHEEL BROKE OFF OF THE CONTROL ARM, BALL JOINT ASSEMBLY. THIS MADE MY WHEEL LOOK BENT INWARD AND UNDRIVEABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215321January 18, 2008
ENGINE AND ENGINE COOLING
VEHICLE OVERHEATS; INTAKE MANIFOLD REPAIRED TWICE (ONCE IN WARRANTY AND ONCE OUT OF WARRANTY PERIOD); INDEPENDENT GARAGE AND BUICK DEALERSHIP SAY THAT HEAD GASKETS ARE LEAKING. BUICK HAS BEEN CONTACT TO ASSIST BUT HAS SAID MILEAGE IS TOO HIGH FOR ANY COVERAGE; APPEARS TO BE AN ISSUE WITH INCREASED CLAIMS OF HEAD GASKET REPAIR AFTER ABOUT A YEAR AND A HALF IN SERVICE; THE MAY 2002 BUILD MONTH HAS VERY HIGH OCCURRENCE OF THIS REPLACEMENT (MY VEHICLE WAS BUILD IN THIS PERIOD). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214660January 13, 2008
FUEL SYSTEM, GASOLINE:STORAGE
I AM HAVING TO REPLACE MY FUEL TANK ON 2003 BUICK RENDEZVOUS SINCE I COULD SMELL IT LEAKING FUEL AND MAKING NOISE. THIS IS COSTING ME 850.00. I NOTICED THERE WAS A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214426January 10, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CHANGING FRONT BRAKES AND NOTICED BRAKE HOSES BUBBLING AND STARTING TO WEEP BRAKE FLUID. ALSO ROTORS NEEDED TO BE REPLACED, UNDER MINIMUM THICKNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213818January 5, 2008
POWER TRAIN:AXLE HUBS
LEFT HUB BEARING HAD TO BE REPLACED AT 65,000 MILES AND THE RIGHT HUB BEARING HAD TO BE REPLACED AT 75,000 MILES. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213448January 2, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM IN THE VEHICLE CAUSES THE INTERIOR AND EXTERIOR LIGHTING TO FAIL. AS A RESULT, THE SPEEDOMETER FAILS. ALSO, THE POWER SOURCE OUTLETS DO NOT WORK AND SEVERAL ATTEMPTS MUST BE MADE IN ORDER TO START THE VEHICLE. GENERAL MOTORS COULD NOT ASSIST HER BECAUSE THE VEHICLE EXCEEDED 100,000 MILES AND DID NOT QUALIFY FOR REPAIR SERVICE. THE BUICK DEALER WHERE SHE PURCHASED THE VEHICLE IS NO LONGER IN BUSINESS, THEREFORE SHE IS UNABLE TO OBTAIN COPIES OF THE PAPERWORK. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE COST. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 110,000. UPDATED 03-04-08 *BF UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212484December 21, 2007
FUEL SYSTEM, GASOLINE:STORAGE
FUEL TANK INLET CONNECTION TO FUEL TANK HAS FRACTURED, ALLOWING VAPORS AND FUEL TO ESCAPE FROM THE FUEL TANK. THE AREA AROUND THE JOINT IS MOIST WITH FUEL, AND LEAKING DROPLETS MAKE A SPOT ON THE DRIVEWAY UNDERNEATH FUEL TANK. SYMPTOMS ARE IDENTICAL TO RECALL NUMBER 07V349000 (RENDEZVOUS 2002-2004) BUT DEALER SAYS RECALL DOES NOT APPLY TO THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212409December 20, 2007
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. APPROXIMATELY 30 MINUTES AFTER FILLING UP THE VEHICLE WITH GASOLINE, THE FUEL WOULD LEAK COMPLETELY OUT OF THE GAS TANK. THE CONTACT SMELLED A STRONG GASOLINE ODOR IN THE PASSENGER COMPARTMENT. HE NOTIFIED THE DEALER AND THEY STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211382December 10, 2007
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:FRONT:WHEEL BEARING
2003 BUICK RENDEZVOUS - ENGINE GASKETS, WHEEL BEARINGS, AWD, REAR DIFFERENTIAL, A/C CONDENSER AND ON AND ON. CAR IS A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211664December 5, 2007
ENGINE AND ENGINE COOLING
2002 BUICK RENDEZVOUS WITH INTAKE MANIFOLD GASKET DEFECT. CONSUMER STATED THE LEAKING INTAKE MANIFOLD GASKET WAS REPLACED FOR A SECOND TIME IN TWO YEARS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210809December 4, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
GAS GAUGE FLUCTUATES DEALER REPLACED PARTS BUT SAID ITS NOT REPAIRABLE AND ITS A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210641December 3, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. WHILE DRIVING 35-65 MPH, THE ENGINE SUDDENLY SHUT OFF AND ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE OCCURRED THREE TIMES. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. AFTER THE FIRST FAILURE, THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPROGRAMMED THE COMPUTER. FOUR DAYS LATER, THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER AND THEY STATED THAT ADDITIONAL WORK NEEDED TO BE PERFORMED AND THEY WOULD CALL HER. THE FAILURE HAS CURRENTLY RECURRED FOR THE THIRD TIME AND THE CONTACT IS CONCERNED THAT THE VEHICLE MAY GET REAR ENDED. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210688December 3, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER WOULD INFREQUENTLY WORK. SEEMED TO WORK WHEN THE CAR WAS AT HIGHWAY SPEED BUT NOT AT IDLE. THOUGHT AT FIRST THIS WAS A PROPERTY OF THE VEHICLE. NEVER COULD FIND A REFERENCE THAT WOULD INDICATE THAT. CHECK AC PRESSURE AND IT WAS LOW. INSERTED A DYE CHARGE AND FOUND THE CONDENSOR WAS CRACKED ON THE PASSENGER SIDE. SEEMS TO BE CLOSE TO THE MOUNTING BRACKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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