Buick Rendezvous Complaints

1,241 consumer complaints on file.

#10567330March 4, 2014
FUEL SYSTEM, GASOLINE
RAW GASOLINE FUMES UPON STARTING THE CAR . FUMES ENTER THE CABIN SO STRONG THE WINDOWS HAVE TO BE ROLLED DOWN . NO APPARENT LEAK. NO FUEL ON GARAGE FLOOR. THIS BEGIN IN =FEB 2013 AND CONTINUES OFF AND ON. SOME TIMES IT FEELS LIKE IT WOULD EXPLODE IF A IGNITION SOURCE WAS THERE. A DEFINITE HEALTH HAZARD AND GM DEALER HAS NOT BEEN ABLE TO IDENTIFY THE SOURCE OF THE FUMES. I SEE OTHER REPORTS OF THIS PROBLEM ON THE INTERNET. DEALER SAYS NO RECALL AND NO SAFETY BULLETINS. 2004 HAD A RECALL BUT NOT 2005, IT IS NOT SAFE TO DRIVE UNLESS PROBLEM IS FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566651March 2, 2014
ELECTRICAL SYSTEM, ENGINE
I AM A 70 YEAR OLD WOMAN. THIS IS THE LAST CAR MY HUSBAND PURCHASED BEFORE HE LOST HIS BATTLE WITH CANCER IN 2009. HE IS A RETIREE FROM GM. HE LEFT ME WHAT I THOUGHT WAS A GOOD CAR. I WENT OUT TO START TO GO TO MY DAUGHTERS IN ANOTHER TOWN THAT DAY MY CAR WAS DEAD! NO LIGHTS NOTHING. MY SON TOOK ME GOT A BATTERY CAR SEEM TO RUN OKAY THAT EVENING. THE NEXT DAY OR TWO DEAD AGAIN! WELL THIS TIME I HAD TO WAIT A WEEK OR SO FOR HELP! AFTER 5 BATTERIES WE TOOK MY CAR TO THE DEALERSHIP. THEY CHARGED ME LIKE CRAZY FOR DIAGNOSTICS AND CHECKED MY BATTERY, STARTER, AND ALTERNATOR! THEY SAID MY BATTERY WAS BAD! SO 170 DOLLARS FOR THAT THEN MY BREAKS NEEDED DONE MY TIRES NEEDED AIR OR SEALED, LIST OF THINGS. SO OKAY BATTERY DONE CAR RUNNING FIX BREAKS ETC. 2000,00 LATER TWO DAYS LATER CAR IS DEAD! TAKE IT TO DEALERSHIP AGAIN! 1 WEEK LATER NOW THEY SAY MORE TESTING, FIND A MODULE GONE BAD 600.00 MORE! COME GET CAR ITS DEAD! WAIT 2 MORE DAYS! BATTERY AGAIN! GET IT HOME 1 WEEK LATER CAR IS DEAD! HAS TO DEALERSHIP AGAIN! DO YOU SEE THE PATTERN, THIS IS OVER A 2- 3 MONTH PERIOD! COLD COLD WEATHER ONLY! NOW THE NEXT RECURRING PROBLEM! 5 TIMES REPLACING THE AWD HARNESSES AND MISC PARTS! AND SINCE ALL THE TROUBLE AT DEALERSHIP NOW THEY WANT MORE MONEY FOR MORE TEST! THAT THEY SHOULD HAVE ALREADY DONE! DAY 1! AND NOW MY CLUSTER BEHIND MY DASH IS BAD AND MY CHECK ENGINE LIGHT HAS COME BACK ON! PLEASE HELP ME! THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564843February 18, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING UNDER 5 MPH AND APPROACHING A STOP SIGN WHEN THE VEHICLE STALLED. THE FAILURE WOULD RECUR SPORADICALLY. THE VEHICLE WAS TAKEN TO THE SEARS SEVERAL TIMES WHERE THE FAILURE WAS CONTRIBUTED TO A LOOSE BATTERY CONNECTION. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62000. UPDATED 3/25/14*CN THE CONSUMER STATED THE VEHICLE WAS FIXED. THERE HAS BEEN NO FAILURE SINCE. UPDATED 04/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564885February 18, 2014
SEATS, AIR BAGS
I PURCHASED MY 2006 RENDEZVOUS ON 8/28/2006. IT HAD 15,445 MILES ON IT AND WAS STILL COVERED UNDER THE MANUFACTURERS WARRANTY. IT WAS ORIGINALLY MANUFACTURED WITH CLOTH SEATS BUT AT THE TIME OF MY PURCHASE I UPGRADED TO LEATHER WHICH THE DEALERSHIP HANDLED AND INCLUDED IN THE PRICE OF MY PURCHASE. I HAVE JUST LEARNED THIS WEEK, THAT ON 10/31/2006 A RECALL WAS ISSUED FOR THE EXACT MODEL I PURCHASED WHERE CLOTH SEATS WERE LATER REPLACED WITH LEATHER. ACCORDING TO THE RECALL, PROBLEMS WITH THE AIRBAG SENSOR HAVE HAPPENED ON THESE VEHICLES. MY AIR BAG LIGHT HAS BEEN ON FOR SEVERAL MONTHS. A LOCAL REPAIR SHOP TOLD ME IT WAS THE SENSOR. THE COST OF THE REPAIRS HAVE BEEN QUOTED VERY HIGH. I WAS NEVER CONTACTED BY THE DEALERSHIP WHO SOLD ME MY CAR OR THE MANUFACTURER, GM, REGARDING THIS RECALL. NOW MANY YEARS LATER I WILL HAVE PROBLEMS WITH A RESALE DUE TO THE RECALL OR EVEN WORSE WILL FACE THE POSSIBILITY THIS PROBLEM CAN NOT BE FIXED, LEAVING MY FAMILY IN DANGER. I AM RESPECTFULLY REQUESTING AN INVESTIGATION INTO MY CLAIM AND WOULD VERY MUCH APPRECIATE ANY HELP YOU CAN PROVIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563865February 11, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ROLLED AWAY. THE BRAKE WARNING LIGHT WAS ILLUMINATED AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. UPON INSPECTION, IT WAS FOUND THAT BRAKE FLUID WAS LEAKING AND MAKING CONTACT WITH THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10562132January 29, 2014
ELECTRICAL SYSTEM
BODY CONTROL MODULE. I HAVE SEEN NUMEROUS COMPLAINTS ON WEBSITES THIS NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560072January 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ANTI-LOCK BRAKING SYSTEM, HEATING SYSTEM AND THE ALL-WHEEL DRIVE DISABLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT WHEN REFUELING, THE FUEL INDICATOR GAGE WOULD REMAIN ON AN EMPTY READING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558256January 2, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED WHEN ENGAGED AND THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A PARKED VEHICLE. IN ADDITION, THE ENGINE RPMS INCREASED EXCESSIVELY. THE CONTACT WAS ABLE TO STOP THE FAILURE BY SHIFTING INTO PARK WHILE THE VEHICLE WAS STILL IN MOTION. THE CONTACT SUSTAINED INJURIES TO THE HIP, SHOULDER, KNEE AND ANKLE FROM THE IMPACT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED A LOCAL BODY REPAIR CENTER FO FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556706December 23, 2013
FUEL SYSTEM, GASOLINE
2003 BUICK RENDEZVOUS. CONSUMER WRITES IN REGARDS TO GAS TANK RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED BY A SERVICE CENTER, THE VEHICLE HAD A GAS LEAK, AND A RECALL HAD BEEN ISSUED. THE CONSUMER THEN TOOK THE VEHICLE TO THE DEALER WHERE HE WAS INFORMED HE WOULD HAVE TO PAY A $200 DEDUCTIBLE BECAUSE OF THE EXPIRATION DATE. THE CONSUMER WAS NEVER INFORMED ABOUT THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556417December 17, 2013
ENGINE
AT ANY GIVEN SPEED THE "REDUCED ENGINE POWER" LIGHT COMES ON AND THE CAR COMES TO A COMPLETE STOP. THERE IS NO POWER STEERING, ETC. IT'S EXTREMELY DANGEROUS BECAUSE OF BEING ABLE TO GET THE CAR OFF THE ROAD. I AM REDUCED TO DRIVING ON THE SERVICE ROAD AND STILL DO NOT FEEL SAFE. INTERSTATE IS OUT OF THE QUESTION. AFTER READING MANY REVIEWS REGARDING REPAIRS, I AM NOT INCLINED TO SPEND A TREMENDOUS AMOUNT OF MONEY FOR REPAIRING A CAR THAT OBVIOUSLY NO ONE CAN REPAIR. I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR RECALLING THIS CAR. IT'S EXTREMELY DANGEROUS AND I CANNOT BELIEVE THERE HAVE BEEN NO FATALITIES DUE TO THE FACT AT ANY GIVEN TIME THE VEHICLE LOSES POWER. I NOTICED THERE WAS A RECALL ON SEAT BELTS, BELIEVE ME THAT IS MINOR COMPARED TO THE TERROR OF BEING ON AN INTERSTATE OR SECONDARY ROAD WITH GRANDCHILDREN AND THE ENGINE ON YOUR CAR COMPLETELY STOPS. PLEASE INTERVENE ON BEHALF OF MYSELF AND COUNTLESS OTHERS. OBVIOUSLY THIS VEHICLE IS NOT SAFE FOR ANYONE TO DRIVE. I WILL BE PARKING MINE BECAUSE FROM WHAT I HAVE READ IT APPEARS THIS PROBLEM IS A FACTORY ONE AND THE MECHANICS CANNOT REPAIR THESE CARS. THANK YOU FOR YOUR TIME AND CONSIDERATION AND HOPEFULLY WITH ENOUGH INPUT THE MANUFACTURER WILL BEGIN RECALLING THE RENDEZVOUS AND MAKE IT A SAFE VEHICLE. BY THE WAY, ON ONE OCCASION I STARTED THE CAR, AND WHILE STILL IN OUR GARAGE, "REDUCED ENGINE POWER" LIGHT CAME ON. THANKFUL I WAS STILL IN MY GARAGE THAT DAY. SHORTLY AFTER TRYING A FEW TIMES, THE CAR STARTED, THEN ON THE WAY TO PICK UP GRANDCHILDREN, DIED AGAIN ON A TWO-LANE ROAD AND HAD TO FIND A TINY AREA TO PULL OFF. I AM NOT IN A POSITION TO BUY ANOTHER CAR. I HAVEN'T BEEN ABLE TO READ WHERE ANYONE HAS ACTUALLY HAD THEIR CAR REPAIRED. I BOUGHT THIS CAR ESPECIALLY FOR DRIVING MY 4 GRANDCHILDREN. I'M 72 AND NOW UNABLE TO HAVE THAT PLEASURE DUE TO THE DANGER OF STOPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555484December 10, 2013
ELECTRICAL SYSTEM
ELECTRICAL FIRE STARTED CAUSING VEHICLE TO BE TOTALLED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10554904December 5, 2013
ENGINE, VISIBILITY
BOUGHT USED IN 2004 WITH 45K MILES. IN 2006 I HAD TO HAVE THE WINDOW CONTROL REPLACED. IN 2009 AT 70K MILES I HAD TO HAVE MAIN GASKET ON ENGINE REPLACED (WAS TOLD BUICK KNEW OF PROBLEM BUT REFUSED RECALL) AND 2 HEADS REPLACED AS KEPT LOSING COOLANT & OVERHEATING. THE VERY NEXT YEAR THE BODY CONTROL MODULE WENT OUT & HAD TO BE REPLACED. THE ABS LIGHT HAS BEEN ON FOR YEARS & NO BODY, NOT EVEN THE DEALER WHO REPLACED THE CONTROL MODULE, CAN GET IT TO GO OUT. LAST YEAR THE FUEL GAUGE QUIT WORKING. THIS YEAR THE LEFT FRONT HUB HAS GONE BAD AT 170K SO I CAN'T SAY IT WASN'T DUE, BUT THE OVERHEATING GAUGE KEEPS GOING INTO THE RED & THE OVERHEAT LIGHT COMES. HAD IT CHECK AND THE THERMOSTAT IS WORKING FINE, I AM NOT LOSING COOLANT AND THE COOLANT IS GOOD, & THERE IS NO WATER IN MY OIL. I CAN'T DRIVE MORE THAN 2 MILES WITHOUT THE OVERHEATING LIGHT COMING ON & THE GAUGE GOING INTO THE RED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554811December 4, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT SATED THAT WHILE THE VEHICLE WAS AT AN AUTHORIZED DEALER FOR INSPECTION, THE FUEL TANK WAS FOUND TO BE LEAKING GAS. THE FUEL TANK WAS REPLACED AND THE MANUFACTURER WAS CONTACTED, WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE AND CURRENT MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552594November 17, 2013
FUEL SYSTEM, GASOLINE
I AM THE OWNER OF A 2002 RENDEZVOUS, MY NAME IS, I WENT AN GOT A OIL CHANGE A FEW MOS BACK & FOUND OUT I HAD A LEAK AT MY FUEL FILL NECK/FUEL TANK. I DID RESEARCH & FOUND OUT THAT FROM 2002-2007 THERE WAS A PROBLEM WITH THESE PARTS WITH MY MAKE. THERE WAS A SPECIAL SERVICE COVERAGE EXTENDED ON THIS. HTTP://WWW.FAQS.ORG/CAR/BUICK-RENDEZVOUS-2002/FUEL-SYSTEM/ I CONTACTED CUSTOMER RELATIONS REP [XXX] (EXT [XXX]) SERVICE REQUEST #[XXX], I WAS TOLD ME THAT MY COVERAGE ENDED 2/2012 (UNKNOWN TO ME) BUT THAT HE WOULD MANAGE TO HELP ME GET IT REPAIRED AFTER I WENT TO A CERTIFIED BUICK REPAIR SHOP TO GET A DIAGNOSTIC. IF IT IS INDEED THE ISSUE THEN IT WOULD BE COVERED SINCE I WASNT TOO FAR PAST THE EXTENSION DATE (EVEN WITH MY MAKE AND MILEAGE 130,000) HE ASSURED ME HE WOULD HELP GETTING IT REPAIRED WHETHER IT WAS DISCOUNT SRVC OR FULLY COVERED. I DID GO AND GET IT DIAGNOSED "CHECKED & VERIFIED CONCERN FOUND FUEL LEAK AT FILL NECK TO FUEL TANK" SO I HELD TIGHT WITH NO WORRIES. UNTIL RECEIVED A CALL YESTERDAY FROM BUICK CUSTOMER RELATIONS STATING IF I WANT ANY REPAIRS I WILL BE NEEDING TO PAY THE FULL SERVICE PRICE 1188.74 FOR THE FUEL TANK AND $300 FOR THE EVAPORATION TO BODY CONNECTOR THAT COINCIDES WITH THE FUEL TANK. I TRIED EXPLAINING EVERYTHING BUT IN HER THERE WAS NO BUDGE..I AM THE FATHER OF A 2 & 4YR OLD AND BABY ON THE WAY WHOM RIDE IN OUR ONLY MEANS OF TRANSPORTATION WITH A LEAKING FUEL TANK...IN TOTAL DISARRAY. I AM IN SURE NEED OF OTHER OPTIONS BECAUSE WE ARE LITERALLY AFRAID TO DRIVE, BUT IT IS A MUST TO PROVIDE FOR MY FAMILY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552183November 14, 2013
ELECTRICAL SYSTEM
I WAS DRIVING DOWN EASTERN AND STEWART IN LAS VEGAS NV WHEN THE CAR STALLED AND WOULD NOT START AGAIN WHILE TRYING TO COAST INTO A 7-11 PARKING LOT HIT A WALL AND CAR REAR ENDED ME . I REPLACED THE FUEL PUMP, ECV AND THE VEHICLE WORKED FINE THERE WAS GAS LEAKING FROM THE ECV NOW I CANT GET THE CAR TO START AT ALL I BELIEVE IT HAS TO DO WITH THE ELECTRONIC IGNITION SYSTEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10551994November 12, 2013
FUEL SYSTEM, GASOLINE
FUEL LINE CORRODED THROUGH AND LEAKING IN THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550789November 4, 2013
SERVICE BRAKES
REAR BRAKE LINE BROKE BECAUSE OF RUST. PEDAL WENT TO THE FLOOR THEN LOST ALL BRAKE FLUID FOR REAR BRAKES AFTER A COUPLE STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549957October 29, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS BUT THEY COULD NOT DETERMINE THE CAUSE OF THE STALLING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548985October 22, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
CAR IS RELUCTANT TO MOVE AT LOW SPEEDS (25/30 MPH). GEAR MOVES VERY RELUCTANTLY INTO HIGHER GEAR. HEAR LOUD CLUTTERING NOISES FROM GEAR BOX, METALS GRINDING AGAINST EACH OTHER. THIS CAUSES SLOWING THE TRAFFIC AND FEEL AS IF SOMEONE WILL HIT ME FROM BEHIND. FEEL UNSAFE TO DRIVE. SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543132September 11, 2013
SERVICE BRAKES, TRACTION CONTROL SYSTEM
GOT ABS & TCS LIGHTS AND EITHER "TRACTION SYSTEM ACTIVE" OR "SERVICE TRACTION SYSTEM". TWO DTC CODES C0036 & C0245. CK'D LEFT WHEEL SENSOR PER BUICK SERVICE MANUALS BY DISCONNECTING CONNECTOR AT WHEEL HUB & CK'D OK. NO PROBLEM AGAIN FOR MORE THAN A YEAR. RECENTLY GOT SAME LIGHTS ABT & TCS AND MASTER LIGHT (CK TRACTION SYSTEM). ALSO, CONCURRENT GOT A THUMPING SOUND FROM LEFT FRONT OF VEHICLE OVER BUMPS & WHEN APPLYING BRAKES. ALSO, WHEN TURNING LEFT/RIGHT THE ABS PUMP WOULD TURN ON (FELT THRU STEERING WHEEL). SCAN TOOL CONFIRMED LEFT WHEEL SOLENOID ACTIVATED DURING TEST DRIVE. CK'D THE FRONT WHEEL SENSORS AC VOLTAGE OUT PUT PER BUICK SERVICE MANUALS & FOUND LEFT WHEEL SENSOR OUTPUT AT 150 MVAC AND RIGHT WHEEL SENSOR AT 120MVAC FOR "APPROX" SAME WHEEL SPEED; SPEC IS 100MVAC WHEN "SPINNING WHEEL" (NO SPEED OF WHEEL IN SPEC!). OTHER SENSOR CKS (OPEN, SHORTS TO GROUND, SHORT TO VOLTAGE, SHORTED TOGETHER) ALL OK. DURING LONG TRIP (400MILES) PROBLEM (ABS,TCS, ETC) LIGHTS NEVER CAME ON. PROBLEMS THAT OCCURRED DURING LOCAL/SHORT TRIPS TOTALLY WENT AWAY DURING LONG TRIP???? SOOOOO WHAT TO DO??? PLAN TO CHANGE LEFT FRONT WHEEL HUB AS THUMPING IN FRONT END DURING BRAKING (BEARINGS?) HASN'T GONE AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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