Buick Regal Complaints

3,261 consumer complaints on file.

#11340104July 18, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE PAST TWO WEEKS WHILE DRIVING THE VEHICLE, IT SUDDENLY TURNS OFF AND THE BRAKE LIGHT COMES ON FOR THE EMERGENCY BRAKE. IT IS SO SCARY WHEN DRIVING DOWN THE ROAD AND MY VEHICLE SUDDENLY STOPS. I HAVE TO PUT IT BACK IN PARK AND TRY TO GET THE EMERGENCY BRAKE OFF. IT TAKES A BIT TO GET IT OFF. THEN I CAN START IT AGAIN. I HAPPENED TODAY WHILE SITTING AT A RED LIGHT AND WHILE DRIVING DOWN THE ROAD. I WAS ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339641July 16, 2020
ENGINE
TIMING CHAIN DAMAGED ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339793July 16, 2020
ENGINE
DRIVING MY CAR AT AROUND 30MPH, THE CAR COMPLETELY SHUTS OFF WITHOUT WARNING. THERE IS NO SHUTTER OR SOUND. IT IS JUST SUDDENLY COMPLETELY TURNED OFF. NO BRAKES. NO POWER STEERING. NO GAS. YOU MUST PULL THE CAR OVER. COME TO A COMPLETE STOP. PUT THE CAR IN PARK. TURN THE KEY COMPLETELY OFF, AND THEN THE CAR WILL RESTART ALMOST EVERY TIME. THIS HAS HAPPENED TO ME 5 TIMES IN THE 9 YEARS THAT I HAVE OWNED IT. BUT IT HAS HAPPENED 3 TIMES IN THE LAST 3 DAYS. NO MECHANIC NOR THE DEALER CAN IDENTIFY THE PROBLEM. I HAVE REPLACED THE SERPENTINE BELT TWICE, AND THE THROTTLE BODY/THROTTLE POSITION SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338991July 13, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT HIS HEADLAMP HOUSINGS CONSTANTLY FILLED UP WITH CONDENSATION CAUSING THE BULBS TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BALLASTS AND BULBS WERE REPLACED AND THE HEADLAMP HOUSINGS RESEALED. MCGUIRE BUICK GMC (1625 US-46, LITTLE FALLS, NJ 07424 (973)200-6699) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPLACE THE HEADLAMPS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338637July 10, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT WAS FILLED WITH MOISTURE. THE CONTACT WAS CONCERNED THAT MOISTURE IN THE HEADLIGHT HOUSING MAY CAUSE THE HEADLIGHT TO BECOME INOPERABLE WHILE DRIVING AT NIGHT AND POSSIBLY CAUSE AN ACCIDENT. THE DIAGNOSIS WAS CONFIRMED BY AN INDEPENDENT MECHANIC. KARP BUICK (400 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570, 515-665-1739) WAS CONTACTED AND INFORMED OF THE FAILURE BUT PROVIDED NO REPAIR ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338369July 9, 2020
ENGINE
UPON BRINGING MY CAR IN FOR A P10011 CODE (THE CHECK ENGINE LIGHT CAME ON), THE DEALERSHIP STATED THAT THE TIMING CHAIN ON MY CAR WAS STRETCHED AND NEEDED TO BE REPLACED. IT COST OVER $1900 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337882July 7, 2020
SERVICE BRAKES
BRAKE PEDAL STUCK PARTIALLY DEPRESSED AND BRAKES NOT FULLY RELEASING. STARTED IMMEDIATELY UPON VEHICLE IGNITION AFTER THE VEHICLE HAD BEEN PARKED IN THE SUN ON A HOT DAY. CAR BECOMES UNSAFE TO DRIVE AS EITHER YOU ACCELERATE WITH BRAKES ENGAGED OR HAVE TO MANUALLY LIFT THE BRAKE PEDAL TO THE CORRECT POSITION TO RELEASE THE BRAKES AFTER EVERY INSTANCE OF USING THE BRAKE. SEEMS TO BE TRIGGERED BY HOT WEATHER AND, THEREFORE, HIGH CAR TEMPERATURE. SAME ISSUE OCCURRED IN 2018 BUT WAS NOT RECOGNIZED AT THE TIME AND COULD NOT BE RECREATED OR DIAGNOSED BY A DEALER SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337535July 5, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
NONE OF THE 4 RECALLS WERE FIXED ON THIS 2011 BUICK REGAL CXL 2.4L CAR WHEN I PURCHASED THIS CAR AT BILLION AUTO IN IOWA CITY, IOWA. THE STABILITRAK IS BAD AND WAS NEVER BROUGHT UP IN THE PROCESS OF PURCHASING THE CAR AND I HAVE HAD TO CHANGE MY BRAKES, ROTORS, AND CALIPERS IN THE REAR BOTH SIDES 3 TIMES IN THE LAST 2 YEARS. I'M NOT HAPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337094July 2, 2020
ELECTRICAL SYSTEM, ENGINE
CALLED LOCAL DEALERSHIP FOR A FEW RECALLS,THEY SAID THEY HAD TO ORDER THE PARTS FOR RECALLS SO WHEN THEY GOT THE PARTS THEY CALLED AND SET ME A TIME TO GET THEM FIXED WELL WHEN I GOT THERE THEY SAID THAT IT ONLY HAD 1 RECALL AND THEY HAD TO ORDER THE PART THAT WAS ALREADY SUPPOSED TO HAVE BEEN ORDERED TO BEGAN WITH AND THEY WOULD CALL WHEN THEY GET THE PART IN "STILL WAITING ON THAT CALL" THE VEHICLE HAS 97000 MILES AND IS ALSO BURNING OIL FAST AND SMOKING OUT THE EXHAUST,THEY SAID IT WAS OUT OF WARRANTY AND THERE IS NO RECALL ON THE ENGINE OIL CONSUMPTION ON THIS VEHICLE BECAUSE ITS VIN SPECIFIC SO THE BILL WOULD BE ON ME TO HAVE THE ENGINE TORE DOWN TO SEE WHAT IS CAUSING IT TO BURN OIL BUT I NO IT'S BECAUSE OF PREMATURE WEAR OF THE PISTON RINGS AFTER THE RESEARCH I HAVE DONE ON THESE ENGINES SO FAR BUT WHAT EVER THE CASE THEY HAVE YET TO CALL ME BACK AND IT'S BEEN ALMOST 2 MONTHS NOW NOT SURE WHAT TO DO AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330479June 24, 2020
EXTERIOR LIGHTING
MY HID HEADLIGHT ASSEMBLY HAS A SEAL LEAK, CAUSING MOISTURE TO FORM IN IT EVERY MORNING WHICH RESULTS IN THE HEADLIGHT ELECTRICAL AND HEADLIGHT TO BURN OUT. THE FIRST TIME IT WAS THE DRIVERS SIDE, NOW THE PASSENGER SIDE. THE CONSEQUENCE IS THAT INADEQUATE LIGHTING MAY REDUCE THE VISIBILITY OF THE DRIVER, THUS INCREASING THE RISK OF A CRASH. IT SHOULD HAVE BEEN UNDER THE MANUFACTURE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330035June 22, 2020
SERVICE BRAKES
BRAKE PEDAL WILL NOT RETURN FULLY AFTER IT IS APPLIED WHEN IT IS WARM AND HUMID. CAUSES BRAKE PEDAL TO STICK AND NOT ALLOW CRUISE CONTROL TO BE SELECTED. THE STUCK PEDAL ALLOWS THE CAR TO BE STARTED AND PLACED INTO GEAR WITHOUT A FOOT ON THE PEDAL. DID FIND THAT GM HAS NOT ONLY ISSUED A TECHNICAL SERVICE BULLETIN FOR THE DESCRIBED ISSUE BUT HAS ISSUED MULTIPLE REVISIONS TO COVER ADDITIONAL VEHICLES EACH TIME. GIVEN THAT THIS IS A WELL KNOWN ISSUE BY THE MANUFACTURE, THIS SHOULD WARRANT A SERIOUS LOOKING INTO A RECALL ISSUE. TSB # PIC5692D DATED 05/11/2018 IS THE FOURTH REVISION AND THE ORIGINAL TSB PIC5692 IS DATED JULY, 2012. TSB PIC5692D EVEN STATES THAT A PRODUCT REVIEW IS REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329679June 19, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I'VE HAD FOR THE LAST FEW YEARS HAD ISSUES WITH MY 2013 BUICK REGAL TURNING OFF WHILE DRIVING CAUSING A FEW ACCIDENTS THAT HAS NEARLY CAUSE ME MY LIFE. THE CAR HAS HAD MULTIPLE ELECTRICAL ISSUES I'VE TRIED GETTING FIXED AND I'VE DEALT WITH DAMAGE TO MY VEHICLE DUE TO THIS. CAR HAS TURNED OFF ON ME WHILE IN MOTION. I'VE REPLACED THE BATTERY AND I'VE SPENT SEVERAL 1,000S OF DOLLARS TRYING TO GET IT REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11328578June 12, 2020
EXTERIOR LIGHTING
THE DRIVER'S SIDE HEADLIGHT HAS AN ISSUE WITH THE SEAL (NO VISIBLE CRACKS OR DAMAGE TO THE LIGHT) WHICH ALLOWS WATER/CONDENSATION TO ACCUMULATE IN THE HEADLIGHT. THIS ENDS UP BLOWING THE BULBS AND FUSE. EVEN AFTER REPLACING THE BULB AND THE FUSE, THE LIGHT STILL WILL NOT WORK. AFTER REPLACING THE FUSE, THE DAYTIME RUNNING LIGHTS NO LONGER WORK AND THERE IS APPARENTLY AN ELECTRICAL ISSUE WITH THE WIRING HARNESS THAT CAUSES A SHORT IN THE LIGHTING (SEE ATTACHED VIDEO). I WAS DRIVING AT NIGHT WHEN MY DRIVER'S SIDE HEADLIGHT COMPLETELY STOPPED WORKING. THERE IS NO INDICATION TO ALERT THE DRIVER WHEN THIS HAPPENS. I ONLY KNEW BECAUSE IT HAPPENED AT NIGHT AND DRASTICALLY DECREASED MY VISIBILITY (RURAL AREA WITH NO STREET LIGHTS). THIS IS OBVIOUSLY A HUGE SAFETY ISSUE. I'VE CONTACTED BUICK AND WAS TOLD THAT THERE IS NO RECALL AND THAT IT'S NOT COVERED DUE TO MY VEHICLE BEING OUTSIDE OF THE WARRANTY. THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED AND IS APPROXIMATELY $1,500 TO REPLACE (NOT TO MENTION THE $100 BULB THAT I HAD JUST REPLACED THAT BLEW OUT). AFTER RESEARCHING THIS MATTER, IT APPEARS THAT THERE ARE MULTIPLE COMPLAINTS FOR THE 2013 YEAR MODEL WITH HID LIGHTS. THIS SEEMS TO BE A COMMON PROBLEM AND THERE SHOULD BE A RECALL FOR THIS. THIS VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOMETHING NEEDS TO BE DONE ABOUT THIS!!! THE MANUFACTURER WILL NOT CORRECT THIS ISSUE IF YOU ARE OUTSIDE OF THE WARRANTY UNLESS THEY ARE FORCED TO BY A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326735June 1, 2020
ELECTRICAL SYSTEM
ON MY 2013 BUICK REGAL GS THE MASS AIR FLOW SENSOR HAS CONTINUED TO SHUT DOWN 3 TIMES AND HAS BEEN REPLACED 3 TIMES, THE CAR CONTINUES TO SHUT DOWN WITH NO GM CODES. PLEASE CONTACT ME ASAP OR I'LL HAVE NO CHOICE BUT TO CONTACT MY COUNSEL TO FILE A LEGAL COMPLAINT AGAINST GM FOR DANGEROUS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326757June 1, 2020
ELECTRICAL SYSTEM
ELECTRICAL ISSUES, MASS AIRFLOW SENSOR REPLACED 3 TIMES HAS CONTINUED TO GO OUT, VEHICLE SHUTS DOWN WITH NO CODES AVAILABLE, VERY HAZARDOUS, VEHICLE WILL NOT START UNLESS YOU DISCONNECT THE NEGATIVE BATTERY TERMINAL AND RESET THE COMPUTER, AFTER THAT THE VEHICLE WILL RUN FOR A SHORT PERIOD OF TIME ADD WILL SHUT DOWN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324462May 13, 2020
SERVICE BRAKES
FAULTY BRAKE VACUUM PUMP. LEAKING OIL AND VEHICLES BRAKE PEDAL WAS STIFF AND LUCKILY DID NOT LEAD TO AN ACCIDENT AS I HAD TO USE ALL MY WEIGHT TO PUSH THE PEDAL DOWN TO STOP THE CAR. I TOOK THE CAR TO A BUICK DEALERSHIP AND THEY SAID THE VACUUM PUMP DISINTEGRATED WHILE DISASSEMBLING TO PUT NEW VACUUM PUMP IN. THIS LEAD TO PARTS OF THE VACUUM PUMP ENTERING THE ENGINE. THERE IS NOW METAL IN THE OIL AND ENGINE IS NOT RUNNING RIGHT WITH REDUCED POWER. DEALERSHIP SAID IT IS NOT THEIR FAULT THAT GM MADE A VACUUM PUMP THAT IS NOTORIOUS FOR FALLING APART INTO THE ENGINE. IF THE DEALERSHIP IS AWARE OF A CHEAP PART THAT OFTEN DISINTEGRATES INTO THE ENGINE HOW HAS THIS NOT BEEN RECALLED? I SEE MANY CASES ONLINE WHERE THIS HAS HAPPENED. DEALERSHIP I TOOK IT TO IS VANDEVERE BUICK IN AKRON OHIO. JERRY MESSENGER IS THE MANAGER THAT CAN VERIFY MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322849April 30, 2020
EXTERIOR LIGHTING
HID DRIVER HEADLIGHT ASSEMBLY BECAME FULL OF CONDENSATION AND STOPPED WORKING. QUOTE FROM DEALER TO REPLACE ENTIRE ASSEMBLY IS $1800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322853April 30, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS IDLING FLAMES APPEARED FROM UNDER THE HOOD. NO INJURIES WERE REPORTED. THE CAUSE WAS UNDETERMINED. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE ON FLAMES WERE SUDDENLY PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE DEPARTMENT AND POLICE DEPARTMENT REPORTS WERE TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN LOOK UP INDICATED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11321881April 22, 2020
ENGINE, UNKNOWN OR OTHER
LOSING OIL NOT VISIBLE, APPEARS TO BE VALVE COVER GASKET, OIL PAN, HOSE. ADDING A QUART A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319405March 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
I WAS DRIVING DOWN THE CITY ROAD AND MY CAR JUST SHUT OFF AND LOST ALL POWER TO EVERYTHING. I ALMOST GOT HIT. I THEN TURNED MY CAR BACK ON AND THE SERVICE STABILITY TRAC LIGHT CAME ON AND THE CHECK ENGINE LIGHT WAS FLASHING. I COULD NEARLY GET IT TO GO AT ALL AND MY CAR WAS SHAKING AND SPUTTERING. IT WAS THE SCARIEST THING I HAVE EVER DEALT WITH. I HAD IT PUT IN THE SHOP ON 10/26/2018 AND NOW IT JUST HAPPENED TO ME AGAIN AND ITS 03/26/2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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