Buick Rainier Complaints

391 consumer complaints on file.

#10257185February 2, 2009
FUEL SYSTEM, OTHER
I HAD FILLED UP THE GAS TANK , THEN IT SHOWED EMPTY, THE GAUGE HAS BEEN JUMPING BACK AND FORTH EVER SINCE. IT GOES EMPTY EVERY TIME IT IS FILLED UP NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254309January 8, 2009
ELECTRICAL SYSTEM
SPEEDOMETER STOPS WORKING WHEN CAR WARMS UP. AS I AM DRIVING WITH MY TWO SMALL CHILDREN MY SPEEDOMETER WILL STOP WORKING AND GO BELOW ZERO. WHICH BECOMES A HAZARD BECAUSE I AM UNAWARE OF HOW FAST OR SLOW I AM GOING. MY FAMILY AS WELL AS MYSELF ARE IN SERIOUS DANGER OF GETTING INTO AN ACCIDENT BECAUSE OF THIS PROBLEM. IT WILL NOT START WORKING AGAIN UNTIL THE NEXT DAY. IT HAS BEEN HAPPENING QUICKER AND QUICKER AS THE PROBLEM PERSISTS. I AM ALSO NOTICING A HOT SMELL WHEN THE SPEEDOMETER STOPS WORKING. BUICK REFUSES TO HELP WITH THIS PROBLEM EVEN THOUGH I HAVE REPORTED THIS BEFORE MY EXTENDED WARRANTY EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253845January 5, 2009
STRUCTURE
DESIGN FAULT - AIR PUMP IS MOUNTED LOW ON THE FRAME OF 2005 BUICK RAINIER. ON 10/30/07 IT FAILED AND HAD TO BE REPLACED. MILEAGE AT THAT TIME WAS 30,947. PUMP FAILED AGAIN BECAUSE OF WATER INTRUSION. SINCE IT IS MOUNTED LOW WITHOUT ANY SHIELD. I WOULD EXPECT RAIN WATER TO SPLASH UP AS YOU DRIVE. PUMP WAS REPLACED A SECOND TIME ON 12/12/08, MILEAGE WAS 39,994. THE SECOND PUMP ONLY LASTED 9,000 MILES AND GM REFUSES TO PAY FOR REPLACEMENT ( THE WARRANTY IS FOR 12,000 MILES OR 12 MONTHS, YOUR PART IS 13 MONTHS OLD). IT HAD TO BE REPLACED FOR A THIRD TIME ON 1/5/09, MILEAGE WAS 40,143. THUS, THIRD PUMP ONLY LASTED 149 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251795December 15, 2008
ENGINE AND ENGINE COOLING, STRUCTURE
DESIGN FAULT - AIR PUMP IS MOUNTED LOW ON THE FRAME OF 2005 BUICK RAINIER. ON 10/30/07 IT FAILED AND HAD TO BE REPLACED. MILEAGE AT THAT TIME WAS 30,947. PUMP FAILED AGAIN BECAUSE OF WATER INTRUSION. SINCE IT IS MOUNTED LOW WITHOUT ANY SHIELD I WOULD EXPECT RAIN WATER TO SPLASH UP AS YOU DRIVE. PUMP WAS REPLACED A SECOND TIME ON 12/12/08, MILEAGE WAS 39,994. THE SECOND PUMP ONLY LASTED 9,000 MILES AND GM REFUSES TO PAY FOR REPLACEMENT ( THE WARRANTY IS FOR 12,000 MILES OR 12 MONTHS, YOUR PART IS 13 MONTHS OLD). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251169December 9, 2008
ELECTRICAL SYSTEM
THE LOWER INSTRUMENT PANEL DISPLAY, THAT SHOWS THE ODOMETER, FUEL MILEAGE ETC, DOES NOT ALWAYS COME ON. I HAVE HAD THE DISPLAY SHOW UP PRIOR TO STARTING, WHILE IN "RUN" BUT NOT STARTED AND THEN NOT COME ON AFTER STARTING. MOST OF THE TIME IT WILL COME ON THE NEXT TIME I START THE VEHICLE AFTER LETTING IT SIT FOR A MINUTE OR TWO.. EVEN MORE RECENTLY THE FUEL GAUGE DID NOT GO UP TO FULL AFTER ADDING FUEL, THE NEEDLE BOUNCED ON FULL AND THEN WHEN I PLACED THE VEHICLE INTO DRIVE IT WENT BACK TO EMPTY, THEN THIRTY SECONDS LATER IT WENT BACK TO FULL. FORTUNATELY AT THAT POINT THE DISPLAY WAS WORKING AND THE RANGE IMMEDIATELY WENT TO ZERO, LEAVING ME WITH NO INFORMATION ON THE FUEL. THE FUEL GAUGE HAS ALSO DROPPED TO EMPTY UNEXPECTEDLY WHILE DRIVING. THE PROBLEMS ARE IRRITATING AND INTERMITTENT AT THIS POINT, AND CHASING IT DOWN IS NEXT TO IMPOSSIBLE. I WOULD ALSO LIKE TO NOTE THAT WHEN THE FUEL GAUGE DID ITS DANCE FROM E TO F TO E TO F THAT THE CHECK ENGINE LIGHT ALSO CAME ON. UNFORTUNATELY I AM NOT ABLE TO GET MY OBDII SCANNER TO WORK ON THE CAR YET, TO DETERMINE THE PROBLEM, THAT MAY HAVE TO DO WITH I HAVE OLDER SOFTWARE. THE ENGINE LIGHT IS NOW OFF SO I MAY NEVER FIGURE OUT WHAT WENT WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250481December 2, 2008
ELECTRICAL SYSTEM
WHILE DRIVING ON THE FREEWAY I NOTICED THAT THE SPEEDOMETER READING WAS TOO HIGH AS I WAS CHANGING LANES TO EXIT DURING EVENING RUSH HOUR. AFTER EXITING AND STOPPING FOR A TRAFFIC LIGHT, MY SPEEDOMETER WAS SHOWING 55MPH. AS I CONTINUED ON THE SERVICE DRIVE I OBSERVED 75 AND 85MPH IN A 35MPH ZONE! VERY DISTRACTING WHEN DRIVING NEXT TO A 70MPH FREEWAY. I NOT GOING THAT FAST I'M CRAWLING. WHEN I TURNED ON TO MY STREET I WAS STILL OBSERVING THE SPEED AT 65MPH AND NEARLY RAN OVER MY NEIGHBOR WHO WAS PUTTING HIS TRASH OUT AT THE CURB. ALMOST PASSED MY DRIVEWAY AND DROVE OVER A BIT OF THE OTHER NEIGHBORS GRASS. I COULD NOT BELIEVE A 4-YR OLD VEHICLE WITH 64000 MILES HAD A BAD SPEEDOMETER. SO I CHANGED THE INSTRUMENT CLUSTER FUSE AND THE SPEEDOMETER STARTED TO WORK AGAIN AND SEEMED TO BE ACCURATE. ON MY WAY HOME FROM WORK IT AGAIN SHOT UP TO 120+MPH AND THAT IS WHERE IT STAYED. CHANGED THE FUSE AGAIN SEEMED TO WORK FOR A DAY AND SHOT UP AGAIN TO 120+ MPH. DROVE IT TO THE DEALERSHIP TO HAVE TO REPAIRED AND THEY SAY IT IS THE INSTRUMENT CLUSTER THAT IS BAD AND IT WILL COST $450.00. NO LONGER UNDER WARRANTY AND I CANNOT REPAIR AT THIS TIME. DEALERSHIP SERVICE SAYS THEY HAVE NOT HEARD OF THIS HAPPENING AT ALL. FOR MY MONEY THEY WILL ONLY WARRANTY IT FOR 1YR/12000 MILES. I HAVE ALWAYS BELIEVED BUY AMERICAN BUT RIGHT NOW I AM TRULY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244167October 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 BUICK RAINIER THAT HAD THE TRANSMISSION REBUILT WITH 28,000 MILES AND AGAIN AT 64,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238541August 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE HAVE A 2004 BUICK RAINIER. DURING THE COLDER TIMES, OUR SPEEDOMETER TIC, SO YOU DON'T KNOW HOW FAST OR SLOW YOU ARE GOING. THIS IS A SAFETY ISSUE. HAVING NO WAY TO TELL YOUR SPEED, WE COULD GET A TICKET, CAUSE AN ACCIDENT. I HAVE ALSO NOTICED ONLINE, NUMEROUS PEOPLE HAVING THE SAME PROBLEM. THERE NEEDS TO BE A RECALL. WE HAVE NOT HAD IT FIXED. IT WOULD $600 TO FIX, AND SHOULD NOT BE CHARGED TO US, BUT TO BUICK FOR A MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238446August 15, 2008
ELECTRICAL SYSTEM
SPEEDOMETER BEGAN GETTING STUCK AND NOW DOES NOT GIVE SPEED STAYS ON ZERO OR SLOWLY MOVES UP AND GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233329July 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CONTROL FOR SPEEDOMETER AND RADIO JUST QUIT WORKING. NOT ALWAYS SURE OF TRAVELING SPEED BECAUSE SPEEDOMETER QUITS WORKING. VERY DANGEROUS BECAUSE OF NOT SURE OF TRAVELING SPEEDS AND AFRAID OF GETTING TICKET BECAUSE OF UNKOWN SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231608June 19, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 70 MPH, THE SPEEDOMETER WILL DISPLAY SPEEDS BETWEEN 20-120 MPH. WHILE DRIVING VARIOUS SPEEDS ON THE FREEWAY, THE SPEED WILL DECREASE ON ITS OWN. THE CONTACT MUST LITERALLY STAND ON THE ACCELERATOR PEDAL TO MAINTAIN A STEADY SPEED. WHILE IDLING AT A STOP SIGN OR LIGHT, THE ENGINE CONTINUES TO REV. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER FOR JUNE 23, 2008 TO DIAGNOSE THE FAILURES. THE CURRENT MILEAGE WAS 41,000 AND FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231283June 17, 2008
ELECTRICAL SYSTEM
THE SPEEDOMETER READS ERRATICALLY AT REST PEGGED TO 120 WHEN DRIVING. THIS OCCURS INTERMITTENTLY. WHEN DRIVING YOU DO NOT HAVE RELIABLE DISPLAY OF YOUR SPEED. GM SAYS THIS IS NOT A SAFETY ISSUE, I DISAGREE. IT IS A FAILURE IN A FUNDAMENTALLY IMPORTANT FUNCTION OF THE VEHICLE AND SHOULD BE FIXED. THIS BEGAN WITH ONSET OF COLD WEATHER AND CONTINUES TO THE PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228928May 26, 2008
ELECTRICAL SYSTEM
INSTRUMENT GAUGE CLUSTER STARTED WORKING ONLY SPORADICALLY MARCH 08. SPEEDOMETER AND TACK HAVE ALSO FAILED TO WORK ABOUT 25% OF TIME IN THE PAST TWO WEEKS. ON ONE OCCASION WHILE DRIVING ABOUT 15 MPH THROUGH A NEIGHBORHOOD, THE GAS PEDAL FAILED TO RESPOND AND THE ENGINE WOULD ONLY IDLE AT 1000 RPM. AFTER PULLING OVER AND RESTARTING, THE GAS PEDAL RETURNED TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228093May 17, 2008
AIR BAGS
MY FIANCE WAS IN ACCIDENT WITH MY SUV AND THE AIR BAG DIDN'T DEPLOY CAN I SUE THE COMPANY WHO SOLD ME THE VEHICLE? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226660May 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAULTY SPEEDOMETER, READS BETWEEN 70 MPH TO 130 MPH AT ALL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224040April 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY WIFE WAS STOPPED BY THE SC HIGHWAY OFFICER FOR SPEEDING. BASED ON HER SPEEDOMETER READING SHE WAS NOT SPEEDING. IN ADDITION TO SPEEDING TICKET SHE RECEIVED WARNING FOR OPERATING VEHICLE WITH BROKEN EQUIPMENT. IT TURNED OUT THAT THE SPEEDOMETER QUIT WORKING WHILE SHE WAS DRIVING AND IS NOW ACTING UNPREDICTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223816April 9, 2008
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL*THE CONTACT OWNS A 2007 BUICK RAINIER. THE VEHICLE HAS FOUR MICHELIN 17 INCH, 245 TIRES. IN THE CONTACT'S OWNER'S MANUAL (PAGE 427), THERE WAS A CAUTION THAT STATED THAT TIRES OF DIFFERENT SIZES, BRANDS, OR TYPES MIXED TOGETHER COULD CAUSE DAMAGE TO THE VEHICLE AND LOSS OF CONTROL. HOWEVER, THE SPARE TIRE THAT CAME WITH THE VEHICLE WAS OF A DIFFERENT BRAND AND SIZE (WRANGLER 16 INCH, 235). THE CONTACT STATED THAT HIS CONCERN WAS WITH THE DIFFERENCES IN BRANDS AND SIZES OF THE TIRES, WHICH WERE IN DIRECT OPPOSITION TO THE CAUTION IN THE OWNER'S MANUAL. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 4,319. UPDATED 04/25/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223539April 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEED AND OIL PRESSURE INDICATOR FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220809March 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STARTED STICKING, AND EVENTUALLY STOPPED WORKING COMPLETELY. I AM HAVING A HARD TIME, BUT FROM WHAT I CAN TELL SO FAR IT IS EXPENSIVE TO FIX OR EVEN FIND A USED ONE. WHAT AN AGGRAVATING THING TO GO WRONG ON A NEWER VEHICLE THAT CLEARLY HAS TO BE AT THE FAULT OF MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220410March 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING ONE MORNING AND NOTICED THAT MY SPEED REGISTERED 80MILES WHEN I HAD JUST PULLED OFF. I CUT THE CAR OFF AND THEN STARTING BACK DRIVING AND IT THEN SAID I WAS GOING 120. I TOOK MY CAR IN AND THEY TOLD ME THAT MY CAR WAS NOT UNDER WARRANTY FOR THIS REPAIR, AND IT WOULD COST ME $575. TO GET IT FIXED. I ASKED FOR THE MAIN NUMBER TO BUICK AND CALLED THEM, THEY SAID THAT MY CAR DID NOT FALL IN THE EXTENDED WARRANTY CATEGORY AND THEY DID NOT HAVE ENOUGH COMPLAINTS TO HAVE THIS AS A RECALL. I ALSO TOLD THEM THAT THIS IS A SAFETY HAZARD AND THAT I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A MANUFACTURER DEFECT AND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM ON THIS PARTICULAR VEHICLE. I COULD BE SITTING WITH THE CAR IDLE AND THE SPEEDOMETER READS 120, EVEN WHEN I MADE THE APPT. TO HAVE IT CHECKED OUT THE SERVICE GUY SAID THAT QUITE A FEW PEOPLE HAVE BEEN IN WITH THAT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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