Buick Rainier Complaints

391 consumer complaints on file.

#10302630January 27, 2010
FUEL SYSTEM, GASOLINE
2004 BUICK RAINIER WITH 97,000 MILES AND NO HISTORY OF ACCIDENT, DAMAGE OR SERVICE ISSUES PASSED STATE OF ARIZONA EMISSIONS TEST IN DECEMBER 2009, INCLUDING EVAPORATION TESTING. WITHIN A COUPLE OF WEEKS A CHECK ENGINE LIGHT CAME ON AND WAS DIAGNOSED BY CODE AS AN EVAPORATION ISSUE. ON THE WAY TO THE DEALER SERVICE CENTER THE VEHICLE WOULD NOT ACCEPT GAS, INSTEAD THE GAS PUDDLED UNDER THE VEHICLE AND CAUSED THE PUMP TO AUTOMATICALLY SHUT OFF. THE DEALER DIAGNOSED THAT THERE WAS A CRACK IN THE GAS TANK IN THE AREA OF THE GAS FILLER NECK. THE DEALER ALSO CONFIRMED THERE WAS NO DAMAGE TO THE AREA. DEALER INDICATES THAT THE GAS TANK AND FILLER NECK NEED TO BE REPLACED. NO ACTION HAS BEEN TAKEN YET. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296066December 16, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE WELDING FROM THE FILLER NECK HAD BECOME LOOSE AND CAUSED A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED AT THE OWNERS EXPENSE. A REPRESENTATIVE FROM THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295483December 13, 2009
ELECTRICAL SYSTEM
2004 BUICK RAINIER SPEEDOMETER WORKS SPORADICALLY. SOMETIMES IT WORKS THEN OTHER TIMES IT REGISTERS TO HIGH OR TO LOW. FROM WHAT I'VE READ THIS IS A COMMON OCCURRENCE ON THE BUICK RAINIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290038October 27, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER ON MY 2004 BUICK RAINIER IS ERRATIC. IT SAYS I AM GOING 100 WHEN DOING 70 AND SOMETIMES SAYS I AM GOING 0 WHEN ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288688October 16, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING AT VARIOUS SPEEDS THE "ENGINE" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THERE WAS ALSO A STRONG ODOR OF FUEL PRESENT OUTSIDE OF THE VEHICLE. AN AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283629September 11, 2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE SPEED ODOMETER DISPLAYED INACCURATE READINGS. WHEN THE DRIVER IS UNABLE TO IDENTIFY THE CORRECT SPEED OF THE VEHICLE, EXCESSIVE SPEED MAY BE EXHIBITED. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE CAUSE OF THE FAILURE WAS DUE TO AN ELECTRICAL SHORTAGE. THE WARRANTY EXPIRED AND THE CONTACT WAS BILLED $500.00 FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282961September 5, 2009
ELECTRICAL SYSTEM
MALFUNCTIONING SPEEDOMETER- THE SPEEDOMETER STOPS WORKING AT RANDOM TIMES WHILE DRIVING. IT IS DANGEROUS TO ALL TRAVELERS WHETHER IN CAR OR THOSE TRAVELING ALONGSIDE US. THERE IS NO WAY TO TELL WHEN IT GOES OUT. THE SPEEDOMETER WILL JUST STICK AT A CERTAIN SPEED-IT WILL THEN CONTINUE FROM THAT SPEED AND AT TIMES SHOWS THAT YOU ARE TRAVELING AT SPEEDS WELL ABOVE THE LIMIT. I HAVE ALSO EXPERIENCED WHERE IT DROPS 5 MILES EVERYTIME ITS TURNED OFF BUT IT ALSO HAS RESET ITSELF AT TIMES. I DO BELIEVE THAT WITH ALL THE COMPLAINTS I'VE SEEN SUPPORTING THE SAME FACTS THAT THIS SHOULD BE A MANDATORY RECALL AND FIX. I TOOK THE CAR TO 2 DIFFERENT SHOPS FOR HELP - SHOP 1 COULDN'T EASILY SEE HOW TO FIX & SUGGESTED IT WOULD BE EXPENSIVE, SHOP 2 (*BUICK DEALER) STATED NO IDEA ON PROBLEM BUT WOULD NEED COMPLETE PANEL REPLACEMENT MINIMUM PRICE $700. IN VIEW OF OUR ECONOMY AND DEALERS WANTING SUPPORT I BELIEVE THIS SHOULD BE ADDRESSED AS A MAJOR PROBLEM DUE TO ALL THE COMPLAINTS BEING VERY SIMILAR. HARD TO PIN DOWN TO A SPECIFIC DATE AND ONCE STARTED NOW OCCURS MONTHLY. I HAVE ALSO EXPERIENCED THE PROBLEMS WITH THE LIGHTS DIMMING AND THE HARD TO READ MILEAGE DISPLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279160August 3, 2009
ELECTRICAL SYSTEM
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275950July 7, 2009
AIR BAGS
2005 BUICK RAINIER WAS IN A HEAD ON COLLISION WITH A CHRYSLER TOWN & COUNTRY VAN IN COMING TRAFFIC. MY WIFE DRIVING THE RAINIER HIT HER HEAD ON THE STEERING WHEEL AND BENT IT. SHE RECEIVE A LARGE LACERATION REQUIRING ABOUT 30 STITCHES, CLAVICLE STRAIN, BROKEN COLLAR BONE AND MULTIPLE BRUISES. SHE WAS WEARING THE SEAT BELT. COLLISION WAS STRONG ENOUGH TO LIFT THE REAR OF THE CAR OFF THE GROUND AND TURN IT FACING THE SAME DIRECTION AS THE VAN SHE HIT. THE AIRBAGS DID NOT DEPLOY! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10269583May 21, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 BUICK RAINIER SPEEDOMETER IS REGISTERING 25-30 MPH FASTER THAN WHAT THE VEHICLE IS ACTUALLY TRAVELING. WHEN IN PARK IS SHOWS THE SUV TRAVELING 25 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268991May 17, 2009
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FAILED TO WORK. DEALER CHECKED AND FOUND THIS IS NOT A SAFETY ISSUE, SINCE I SHOULD BE ABLE TO FEEL HOE FAST I AM GOING. THIS SAME FAILURE WAS COVERED IN PONTIACS AND CHEVROLET TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266690April 25, 2009
AIR BAGS
WHILE TRAVELING AT A SPEED OF APPROX 50-55 ON A INTERSTATE, I WAS REARED ENDED BY A AUTO, MY AUTO WAS STRUCK THEN SHOVELED INTO A CEMENT WALL BLOCK AND THEN BOUNCED INTO ON COMING TRAFFIC TO THE OTHER CEMENT WALL BLOCK ON THE OPPOSITE SITE WHILE TRYING TO STOP, I WAS WEARING A SEAT BELT, THE VEHICLE'S AIR BAGS DIDN'T GO OFF AT ALL IN THE VEHICLE. A HEAD INJURY OCCURRED, NECK AND SHOULDER INJURIES OCCURRED. THE AUTO WAS A TOTAL LOSS! *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10265402April 15, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE DASH CLUSTER LIGHTING IS TOO DIM IN THE DAYLIGHT AND NON EXISTENT AT DAWN AND DUSK. THERE IS NOT A MANUAL OVERRIDE THAT ALLOWS YOU TO SELECT NIGHT LIGHTING DURING THESE TRANSITIONAL TIMES AND ON CERTAIN DAYS SO YOU CAN NOT SEE THE SPEEDOMETER OUTPUT NOR THE DRIVER ADVISORY DISPLAY. I DISCUSSED IT WITH SEVERAL DEALERS AND THEY SAY SOME WORK THIS WAY AND SOME DON'T. THEY HAVE NO WAY TO TELL WHICH WORK PROPERLY AND WHICH ONES WILL NOT. THEY ALL REFUSED TO REPLACE IT UNDER WARRANTY AS BUICK SAYS THAT IS THE WAY THE SYSTEM IS SUPPOSED TO WORK. FOR UP TO 15 MINUTES IN MORNING AND NIGHT THE DISPLAY IS TOTALLY UNREADABLE WHILE IT IS SLOWLY TRANSITIONING NIGHT TIME VISIBILITY. YES, I HAVE THE LIGHTING SET AS BRIGHT AS THE SYSTEM WILL ALLOW AT ANY GIVEN TIME BUT IT IS STILL NOT VISIBLE TO ME OR ANYONE ELSE THAT DRIVES THE CAR. I HAVE FOUND QUITE A FEW OTHERS ON THE NET THAT HAVE THE SAME PROBLEM AND THE SAME COULD CARE LESS RESPONSES FROM BUICK ON THIS SAFETY ISSUE. THIS GOES ON EVERYDAY SO IT PROBABLY IS ONLY A MATTER OF TIME UNTIL IT RESULTS IN A SERIOUS ACCIDENT AND/OR A SERIOUS MECHANICAL FAILURE THAT WILL BE MISSED BECAUSE YOU CAN'T READ THE INSTRUMENT CLUSTER UNDER CERTAIN BUT DAILY CONDITIONS SUCH AS SUNRISE AND DUSK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265459April 15, 2009
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
MY HUSBAND AND I PURCHASED A USED 2004 BUICK RAINIER WITH 33,000 MILES LAST MAY 2008. ONE EVENING DURING THE SUMMER WE WERE MAKING A 20 MINUTE TRIP AND THE SPEEDOMETER JUST STOPPED WORKING WHILE EN ROUTE. SINCE THEN THE SPEEDOMETER GETS STUCK WHILE MAKING 20+ MINUTE TRIPS AND WILL ONLY GO DOWN 5 MPH EACH TIME YOU SHUT OFF THE SUV AND RESTART. SO YOU HAVE TO SHUT OFF AND RESTART SEVERAL TIMES BEFORE IT REACHES BACK DOWN TO ZERO AND IT WILL THEN OPERATE OKAY FOR A LITTLE WHILE UNTIL YOU MAKE THAT 20+ MINUTE TRIP AGAIN. SOMETIMES WHILE JUST DRIVING AROUND TOWN RUNNING ERRANDS IT WILL GET STUCK. SO I WOULD SAY AT LEAST ONCE A WEEK IT GETS STUCK. IT'S VERY FRUSTRATING WHEN YOU HAVE TO WATCH YOUR SPEED ESPECIALLY AROUND THE SCHOOL ZONES. I OFTEN TAKE MY EYES OFF THE ROADS TO WATCH MY RPM'S AND TRY TO CALCULATE HOW FAST I'M GOING. I'M CURRENTLY SAVING TO HAVE THE PROBLEM FIXED AS I'VE HEARD OF IT BEING A VERY PRICING ITEM (INSTRUMENT CLUSTER) TO HAVE REPLACED. I'VE BEEN DOING SOME RESEARCH ON A POSSIBLE RECALL FOR THIS ITEM AND I'VE FOUND THERE HAVE BEEN MANY COMPLAINTS AND EVEN A CLASS ACTION SUIT AGAINST GM FOR OTHER SUV'S SIMILAR TO THE RAINIER BUT THE BUICK RAINIER WAS NOT LISTED IN THIS CLASS ACTION SUIT AND NO RECALLS HAVE BEEN MADE FOR THIS ITEM ON BUICK RAINIERS. ANY HELP YOU CAN GIVE WOULD BE GREATLY APPRECIATED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263684March 30, 2009
SEAT BELTS
FRONT PASSENGER SIDE SEATBELT MALFUNCTION, LOCKS UP AND CAN NOT PUT SEAT BELT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262250March 18, 2009
ELECTRICAL SYSTEM, EQUIPMENT
THE SPEEDOMETER HAS COMPLETELY AND INSTANTLY STOPPED WORKING. TO THE BEST MY KNOWLEDGE THE ODOMETER APPEARS TO BE WORKING BUT CANNOT VALIDATE. THE VEHICLE HAS LESS THAN 40K MILES ON IT. I NOTICED SEVERAL OTHER COMPLAINTS REGARDING SPEEDOMETER ISSUES AND DON'T FEEL I THE CONSUMER SHOULD BE RESPONSIBLE FOR THE EXPENSE OF THIS COSTLY REPAIR. GM HAS NOT RECALLED DUE TO THIS PROBLEM. IT'S UNFORTUNATE THE WARRANTY PERIOD IS EXPIRED, BUT THIS VEHICLE HAS VERY LOW USAGE AND LOW MILEAGE, WHERE I DON'T FEEL THIS TYPE OF PROBLEM SHOULD BE OCCURRING. PLEASE PROVIDE YOUR RESPONSE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262255March 18, 2009
TIRES, TIRES:BEAD
ALL FOUR TIRES CONTINUOUSLY DEFLATE. WITHIN 3 - 4 DAYS THE TIRE PRESSURE CAN GET AS LOW AS 10 LBS OF PRESSURE. I MUST ADD PRESSURE ANYTIME I WANT TO DRIVE THE VEHICLE. THE TIRES HAVE BEEN CHECKED FOR DAMAGE THIS IS NOT THE PROBLEM. APPEARS THE TIRES ARE LEAKING AROUND THE RIMS. THIS PROBLEM HAS EXISTED SINCE OUR PURCHASE OF THE VEHICLE IN OCT OF 2005. OUR SMALL TOWN DEALERSHIP HAS NOT TAKEN THE INITIATIVE TO CORRECT THE PROBLEM, BUT HAVE ONLY STATED THERE WERE NO RECALLS ON THE RIMS. SINCE WE DRIVE THIS VEHICLE INFREQUENTLY AND HAVE OTHER VEHICLES FOR TRANSPORTATION WE HAVE CHOSEN TO LIVE WITH THE INCONVENIENCE UP TO THIS POINT. THE VEHICLE, TODAY HAS LESS THAN 40K MILES ON IT. I DO NOT FEEL THAT I THE CONSUMER SHOULD INCUR THE EXPENSE OF CORRECTING THIS PROBLEM. PLEASE ADVISE HOW I SHOULD PROCEED WITH RECONCILING THIS PROBLEM. I'VE ALSO SUBMITTED A COMPLAINT UNDER ODI #10262250. AS I ALSO HAVE A SPEEDOMETER ISSUE WHICH JUST STARTED OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261908March 15, 2009
FUEL SYSTEM, GASOLINE
FUEL GAUGE READING INCORRECT. DEALER REPLACED SENSOR AND HAD TO DRAIN/REMOVE GAS TANK TO REPLACE. WHILE THIS WAS STILL UNDER WARRANTY (55,000 MILES, I WOULD HAVE HAD TO PAY APPROXIMATELY $550. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261378March 9, 2009
ELECTRICAL SYSTEM
MY 2005 BUICK RAINIER HAD 55,000 MILES ON IT WHEN MY SPEEDOMETER WENT ON THE BLITZ. THE SPEEDOMETER WAS STUCK AT 60 MPH AND WOULD CONTINUE TO RISE UNTIL IT WAS PEGGED PAST 120 MPH WHILE TRAVELING ON THE HIGHWAY. THIS HAS BEEN GOING ON INTERMITTENTLY FOR ABOUT 9 MONTHS. NOW MY SPEEDOMETER MAY STOP WORKING COMPLETELY WHILE TRAVELING DOWN THE ROAD. MY MOTHER HAS A 2004 RAINIER AND SHE IS HAVING PROBLEMS WITH MULTIPLE GAUGES INCLUDING THE SPEEDOMETER. AC DELCO IDENTIFIED THE PROBLEM TO BE A DEFECTIVE STEPPER MOTOR IN THE GAUGE CLUSTER BUT GM HAS NOT RECALLED THE VEHICLES AND IT IS A COSTLY REPAIR THAT I BELIEVE THE CONSUMER SHOULD NOT HAVE TO PAY FOR. PLEASE LOOK INTO THIS TROUBLE IN MORE DETAIL AS I'VE SEARCHED YOUR SITE AND SEVERAL PEOPLE HAVE COMPLAINED ABOUT THE SAME SYMPTOMS IN NOT ONLY BUICK BUT THE CHEVROLET TRAILBLAZER AS WELL. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258193February 10, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE HAD TROUBLE WITH THE HEADLIGHTS DIMMING WHILE DRIVING SINCE THE BEGINNING, THE DEALERSHIP HAS SEVERAL TIMES WORKED ON THE PROBLEM, WHICH I THINK HAS CLEARED UP..SO FAR. NOW MY SPEEDOMETER HAS STARTED MESSING UP, IT SAYS I AM GOING 50 WHILE PARKED AND 120 WHILE DRIVING. I ONLY DRIVE SHORT DISTANCES AND MOSTLY INTO AND BACK FROM TOWN 6 MILE ONE WAY. I HAVE 50,969 MILES ON MY 2004 VEHICLE, I KEEP ITS CHECKUPS AND OIL CHANGES REGULARLY: DEALERSHIP HAS RECORDS. I FEEL THIS VEHICLE HAS HAD ELECTRICAL ISSUES FROM DAY ONE, I SEE TURN SIGNAL AND BRAKELIGHT ISSUES IN RECALL SO I DON'T BELIEVE I AM WRONG ABOUT THIS. THEY WANT TO CHARGE ME OVER $400 TO CHANGE THE "CLUSTER" AS THE ECONOMY GOES, I TOO CANNOT AFFORD THIS KIND OF CHARGES ON AN ITEM THAT SHOULD NOT HAVE ISSUES. ESPECIALLY WHEN I TAKE GOOD CARE OF IT AND REALLY HAS LOW MILEAGE AND WEAR AND TEAR (PERFECT CONDITION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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