Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10243169September 23, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHENEVER THE CONTACT WOULD START THE VEHICLE, HHE NOTICED THAT IT WOULD TURN ON FOR SEVERAL SECONDS AND THEN IMMEDIATELY SHUT OFF. WHEN HE ATTEMPTED TO RESTART THE VEHICLE, HE HEARD A LOUD POP COMING FROM THE ENGINE. THE DEALER STATED THAT THE INTAKE MANIFOLDS NEEDED TO BE REPLACED. ON SEPTEMBER 22, 2008, WHILE DRIVING 45 MPH , THE VEHICLE WOULD NOT GAIN SPEED. THE CONTACT NOTICED SPARKS COMING FROM THE REAR OF THE VEHICLE AND PULLED TO THE SIDE OF THE ROAD. FLAMES BEGAN TO APPEAR UNDERNEATH THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 120,000. UPDATED 10/30/2008. *LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10243075September 22, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHILE DRIVING AT VARIOUS SPEEDS, THE ANTILOCK BRAKE AND TRACTION CONTROL LIGHTS ILLUMINATED. CURRENTLY, THE ANTILOCK BRAKES WILL ENGAGE DURING BRAKING. OCCASIONALLY, THEY ENGAGE BY THEMSELVES. IN ADDITION, THE CONTACT HEARS A GRINDING SOUND WHEN SHE IS NOT BRAKING. THE DEALER COULD NOT FIND ANY FAILURES AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE CURRENT MILEAGE WAS 48,000 AND FAILURE MILEAGE WAS 47,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240776September 3, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHENEVER THE VEHICLE IS DRIVEN AT VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL ENGAGE WHEN THEY ARE NOT NEEDED. AS A RESULT, THE BRAKING DISTANCE INCREASES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE WAS 70,004 AND FAILURE MILEAGE WAS 67,000. UPDATE 10/01/08 *CW THE ABS AND TRACTION CONTROL ENGAGED FOR NO REASON. THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE. UPDATED 10/03/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240688September 2, 2008
STRUCTURE, ENGINE AND ENGINE COOLING
MY VEHICLE IS A 1997 BUICK PARK AVE WITH 140,000 MILES. I'M THE SECOND OWNER. MY IN-LAWS WERE THE ORIGINAL OWNERS. I GOT THE VEHICLE FROM THEM IN 1999 WITH APPROXIMATELY 9000 MILES ON THE VEHICLE. THEREFORE, I KNOW THE COMPLETE CAR CARE HISTORY OF THIS VEHICLE. YESTERDAY, SEPTEMBER 1, 2008 MY GRANDDAUGHTER WAS DRIVING THIS CAR AND SHE LOST CONTROL OF THE VEHICLE DUE TO LOST OF STEERING CAPABILITIES. NO ONE WAS INJURED NOR BODY DAMAGE DUE TO HER LOW SPEED WHEN THIS INCIDENT OCCURRED. THE TOW TRUCK OPERATOR INDICATED THAT THE ENGINE CRADLE SPLIT INTO PIECES DUE TO RUST AND THIS CAUSED THE STEERING TO FAIL SINCE THE STEERING RACK IS MOUNTED TO THIS ENGINE CRADLE. THE RUST THROUGH OF THIS THE ENGINE CRADLE (OR ENGINE FRAME) WAS CONFIRMED BY THE REPAIR SHOP TODAY, SEPTEMBER 2, 2008. THE REPAIR SHOP INDICATED THAT THE 1997 BUICK PARK AVE'S HAD A STEEL ENGINE CRADLE AND THAT THE MOISTURE AND SALT GETS CAUGHT WITHIN THIS BOX FRAME DUE TO IT'S POSITION DIRECTLY BEHIND THE WHEEL WELLS. THE REPAIR SHOP INDICATED THAT 1998 PARK AVE'S( AND AFTER) HAVE ALUMINUM ENGINE CRADLES BUT THAT THE 1998 PART WILL NOT FIT THE 1997 BUICK PARK AVE. THE ONLY REPAIR IS TO FIND ANOTHER USED ENGINE CRADLE FROM A 1997 BUICK PARK AVE WHICH COSTS APPROXIMATELY $400 TO $500 JUST FOR THE USED PART. THE OTHER ALTERNATIVE IS TO BUY A NEW ENGINE CRADLE FROM A GM DEALERSHIP FOR APPROXIMATELY $1200 TO $1400. IT SEEMS TO ME THAT THIS ENGINE CRADLE IS A VERY CRITICAL PART OF THE FRAME OF THE CAR AND SHOULD NOT RUST THROUGH WITHIN 10 YEARS. ALL OF THE STEERING CONTROLS ARE MOUNTED TO THIS PART AND WHEN THIS ENGINE CRADLE FAILS ALL STEERING CAPABILITIES ARE LOST. PLEASE REVIEW THIS WEB SITE FOR THE SAME PART FAILURE BY OTHER 1997 BUICK PARK AVE OWNERS (HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/1997_BUICK_PARK_AVENUE_COMMENTS_AND_COMPLAINTS_C42-256-1997-312-1.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239063August 20, 2008
EQUIPMENT
PURCHASED 2005 BUICK PARK AVENUE FROM VAN BUREN BUICK IN GARDEN CITY PARK, NEW YORK WAS CONCERNED THAT VEHICLE HAD ALL CURRENT SAFETY FEATURES AS LISTED IN BROCHURE. ABS, AIR BAGS, DTABLE TRACK AND ON-STAR WERE SOME OF THE MAIN SAFETY FEATURES. SPECIFICALLY ASKED SALESMAN ( PAT LONGO) IF ON-STAR WILL CONTINUE TO WORK AFTER THE DIGITAL CUTOVER IN JAN 2008. SALESMAN ASSURED ME THAT UNIT WAS DIGITAL READY AND WOULD BE CONVERTED BY DEALER AT NO CHARGE PRIOR TO JAN 2008 NOW BOTH DEALER AND GM REFUSE TO HONOR THIS PLEDGE AND SAY I WAS SOLD A ANALOG ONLY ON_STAR UNIT AND DEALER DENIES THAT HIS SALESPERSON COMMITTED FRAUD BY SELLING ME A VEHICLE THAT DID NOT MEET MY REQUESTED STANDARDS. DEALER OFFERED ME $500.00 TOWARDS THE PURCHASE OF A NEW VEHICLE FOR $40,000.00 THIS VEHICLE SHOULD BE TAKEN BACK AT FULL PURCHASE PRICE TO BE APPLIED TO A CAR WITH THE SAFETY EQUIPMENT REQUESTED AS THE SALE WAS AN INTENDED FRAUD IN ORDER TO SELL THE VEHICLE GM STATED THAT IT IS THE DEALERS RESPONSIBILITY AS THE HAD FULL KNOWLEDGE THE MY CAR HAD AN ANALOG ON-STAR SYSTEM THAT COULD NOT BE UPDATE TO THE 2008 DIGITAL STANDARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237637August 11, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1986 BUICK PARK AVENUE ELECTRA. THE ABS SYSTEM LIGHT BEGAN ILLUMINATING IN SEPTEMBER OF 2007 AND THE BRAKE LIGHT BEGAN ILLUMINATING IN MARCH OF 2008 AND REMAINED LIT. IN ADDITION, THE VEHICLE WAS LEAKING BRAKE FLUID. A MECHANIC INSPECTED THE VEHICLE AND STATED THAT IT WOULD HAVE TO BE INSPECTED BY A BUICK DEALER. BOTH THE CONTACT AND THE MECHANIC HAVE BEEN UNABLE TO FIND THE PARTS TO REPAIR THE BRAKE SYSTEM. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 87V093000 (SERVICE BRAKES: HYDRAULIC, ANTILOCK). THE CURRENT MILEAGE WAS 72,900 AND FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235971July 28, 2008
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1995 BUICK PARK AVENUE. WHILE DRIVING BETWEEN 15-20 MPH, THE MOTOR MOUNT FAILED AND THE ENGINE FELL FROM THE VEHICLE WITHOUT WARNING. THERE WAS NO STEERING ABILITY AFTER THIS OCCURRED. A MECHANIC STATED THAT THE REAR MOTOR MOUNT WAS LOOSE. THE FAILURE MILEAGE WAS 178,000. UPDATED 09/24/08.*LJ THE MOTOR MOUNTS CAME LOOSE FROM THE FRAME. UPDATE 09/30/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235203July 21, 2008
STRUCTURE
THE WASHERS FOR THE CRADLE BOLTS RUSTED AND BROKE OFF. THE SUB FRAME(CRADLE) THEN DROPPED AND DISCONNECTED STEERING SHAFT. LUCKILY THIS HAPPENED LEAVING A PARKING LOT @ 5MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234395July 15, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS DOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC; HOWEVER, THEY COULD NOT DETECT ANY CODES FOR THE FAILURE. THE MANUFACTURER STATED THAT IF THERE WERE NO CODES FOR THE FAILURE, THE VEHICLE COULD NOT BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230980June 13, 2008
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
DAVID NELSON DIED IN CAR FIRE IN DRIVEWAY OF RESIDENCE IN PLENTYWOOD, MT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1
#10229944June 4, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE ULTRA. THE CONTACT STATED THAT HE NOTICED THAT SMOKE WAS COMING FROM THE HOOD OF HIS VEHICLE HE PULLED OVER AND COULD SEE OIL WAS LEAKING ONTO THE MANIFOLD. THE CONTACT HAS NOT TAKEN THE VEHICLE INTO A DEALER AS OF CURRENT DATE. THE VEHICLE HAS NOT BEEN REPAIRED AS OF CURRENT DATE. THE FAILURE MILEAGE WAS 153,000. THE CURRENT MILEAGE WAS 161,000. (SC)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229831June 3, 2008
LATCHES/LOCKS/LINKAGES
ELECTRIC DOOR LOCKS ON FRONT AND REAR PASSENGER SIDE DO NOT FUNCTION AND DOORS CANNOT BE OPENED WITH EITHER REMOTE, KEY OR FROM INSIDE OR OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229662June 2, 2008
STRUCTURE
I HAVE A 1989 BUICK PARK AVENUE. THE CAR WAS REPAINTED BUT THE PAINT HAS BEEN COMING OFF 3 OR 4 YEARS AFTER IT WAS REPAINTED. I SEE A WHITE COAT AND THE ORIGINAL GRAY COAT, WHICH TELLS ME THEY DIDN'T PREPARE THE SURFACE CORRECTLY. I HAVE PAINT PEELING OFF ON THE DOOR, ROOF AND TRUNK. I THOUGHT THEY WERE SUPPOSE TO DO A PROPER PAINT JOB. INSTEAD, THEY DID A QUICKIE THAT DIDN'T LAST. PLEASE HELP AND MAKE THEM REPAINT THE CAR THE RIGHT WAY. THEY DID THE SAME THING TO MY 1990 CHEVY SUBURBAN AND DID A CRAPPY JOB AND THE PAINT STARTED COMING OFF AGAIN AFTER 4 YEARS WITH THE CLEAR COAT PEELING OFF FIRST. HOW CAN THEY GET AWAY WITH THIS? PLEASE HELP ME GET MY BUICK REPAINTED THE RIGHT WAY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229664June 2, 2008
UNKNOWN OR OTHER, TIRES
THERE ARE A LIST OF RECALL ON THIS VEHICLE AND I HAVE NOT BEEN NOTIFIED ON THEM. SEE THE WEBSITE. CAN I HAVE THESE ITEMS FIXED OR BE REIMBURSED FOR THE MONEY THAT I HAVE PAID OUT? HTTP://WWW.ALLDATA.COM/TSB/07/890742II.HTML THESE ARE ONLY APPROXIMATE DATES AS I CAN EXACTLY REMEMBER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228646May 22, 2008
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OIL IS LEAKING FROM THE FRONT VALVE COVER OF THE 3.8L SUPERCHARGED ENGINE AND DRIPPING ON THE FRONT EXHAUST MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227691May 14, 2008
WHEELS
THE CHROME PLATING ON MY WHEELS HAS LARGE BUBBLES WHICH CAUSED THREE OF MY TIRES TO LOSE AIR. LUCKILY THE LOW TIRE PRESSURE WARNING LIGHT CAME ON. I WAS ON AN INTERSTATE AND BY THE TIME I FOUND A GAS STATION THE TIRES WERE BETWEEN FIFTEEN AND TWENTY POUNDS. LUCKILY I KNEW ENOUGH TO SLOW DOWN OR I WOULD HAVE HAD A BLOW-OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226127April 30, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE PASSENGER SIDE SEAT LAP BELT IS LOCKED IN A POSITION AND CANNOT BE PULLED OUT TO WRAP ACROSS THE PASSENGER. NHTSA CAMPAIGN ID NUMBER 00V117000 (SEAT BELTS:FRONT:WEBBING) WAS REFERENCED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223852April 9, 2008
STRUCTURE
PAINT KEEPS FLAKING OFF; DEALER HAS REPAINTED IT, BUT IT CONTINUES TO COME OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223948April 4, 2008
ENGINE AND ENGINE COOLING
2001 BUICK PARK AVENUE WITH ENGINE PROBLEMS. CONSUMER STATES THAT THE ENGINE CUTS OUT WHEN ACCELERATING. DEALER STATES THAT EVERYTHING WAS TESTED AND WAS FOUND TO BE NORMAL. DEALER STATED THAT HE WAS PROBABLY PUSHING THE ACCELERATOR DOWN TO FAST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222911March 31, 2008
ENGINE AND ENGINE COOLING
THE PLASTIC INTAKE MANIFOLD GASKET CRACKED LIKE IT DOES ON ALL OF THE 3.8 LITRE ENGINES G.M. NEEDS TO COVER THIS EXPENSIVE REPAIR WHEN THEY HAVE KNOWN ABOUT THIS FOR SOME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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