Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10220415March 7, 2008
SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE. THE CONTACT IS EXPERIENCING FAILURE WITH THE RETRACTOR IN THE FRONT PASSENGER SEAT LAP BELTS. THE SEAT BELT MUST BE ISOLATED IN ORDER TO BE RELEASED. THE RETRACTOR WAS REPLACED UNDER WARRANTY IN AUGUST OF 2006, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS MECHANICAL. THE MANUFACTURER STATED THAT THE SEAT BELT COULD BE REPLACED; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE COST FOR THE REPAIR WOULD BE $296. THE CURRENT MILEAGE WAS 84,000 AND FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220152March 5, 2008
FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 BUICK PARK AVENUE. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO VIBRATE, RUN HOT, AND MAKE SOUNDS AS IF THE VEHICLE WAS GULPING WATER. THE MOTOR LOCKED UP. WHEN THE VEHICLE WAS TURNED OFF, IT WOULD NOT RESTART. A MECHANIC EXPLAINED THAT THE MOTOR LOCKED UP BECAUSE COOLANT WAS ENTERING INTO THE MOTOR. THE FAILURE HAS OCCURRED TWICE IN THREE YEARS. THE DEALER STATED THAT NOTHING COULD BE DONE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE REPAIR. HE PAID FOR THE REPAIRS ON BOTH OCCASIONS. THE PURCHASE DATE, POWERTRAIN, AND MILEAGES WERE UNKNOWN. UPDATED 03-25-08 *BF THE DEALER STATED PERFORMED FUEL RECALL FOR THIS VEHICLE. UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220001March 4, 2008
STRUCTURE
PAINT PEELING OFF THE CAR ALMOST EVERY WHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219400February 28, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MAKE: BUICK MODEL: PARK AVENUE YEAR: 1995 AT START UP, THERE WAS AN EXPLOSION. VEHICLE CAUGHT ON FIRE. IF THIS CAR WAS PARKED NEXT TO A HOME OR IN A GARAGE THIS WOULD HAVE DRASTIC CONSEQUENCES. FIRE DEPARTMENT WAS IMMEDIATELY CALLED TO EXTINGUISH THE FIRE, WHICH GOT PRETTY LARGE. HOME DID SUSTAIN EXTERIOR SMOKE DAMAGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10218954February 23, 2008
SUSPENSION:FRONT
NUMEROUS SAFETY AND NON SAFETY PROBLEM'S WITH THIS VEHICLE SINCE IT HAS BEEN NEW. GM REFUSED TO FURTHER WORK ON THIS VEHICLE SAYING (WITH A 7 YEAR, 100,000 MILE FULLY PAID HIGHEST LEVEL EXTENDED WARRANTY ON THIS VEHICLE PURCHASED FROM THE SELLING DEALER) AT APPROXIMATELY 35,000 MILES THAT THERE WERE SO MANY PROBLEMS WITH THE VEHICLE, THEY WOULD NO LONGER WORK ON THE VEHICLE, AND DID NOT. NEITHER THE DEALER OR GM RESPONDED AT ALL TO A BBB COMPLAINT. CONTACTS WITH GM ITSELF WERE TOTALLY FRUITLESS WITH A PERCEIVED ATTITUDE OF "WHO CARES" ABOUT YOUR PROBLEM WITH THE VEHICLE WE MANUFACTURED, SINCE YOU PAID FOR IT IN FULL. THESE PROBLEMS HAVE BEEN CONTINUOUS OVER THE 7 YEARS OF OWNERSHIP WITH NO SATISFACTION FROM GM. THEREFORE, THIS REPORT IS NOT ON ONE SPECIFIC PROBLEM, BUT MANY, MANY PROBLEMS OVER A SEVEN YEAR TIMEFRAME, THE LEAST OF WHICH I BELIEVE ARE PLAIN OUTRIGHT FRAUD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219456February 21, 2008
ENGINE AND ENGINE COOLING
2003 BUICK PARK AVENUE WITH LEAKING INTAKE GASKET. CONSUMER STATES THAT DEALER TOLD HIM THIS WAS A COMMON OCCURRENCE. CONSUMER WOULD LIKE GENERAL MOTORS TO MAKE THE REPAIRS AT NO COST TO HIM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217917February 13, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE. THE POWER LOCK ON THE DRIVER'S SIDE DOOR MALFUNCTIONS. THE LOCK IS MOUNTED IN THE DRIVER'S DOOR AND HAS BECOME LOOSE, WHICH CAUSES THE SWITCH TO FLOAT AROUND IN THE DOOR. HE HAS TAKEN THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THEY COULD NOT REPLACE THE SWITCH OR REPAIR IT FOR FREE BECAUSE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 25,864. UPDATED 03-04-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214704January 14, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE ULTRA. THE PLASTIC HOUSING ON THE REAR PASSENGER AND DRIVER SIDE SEAT BELTS CRACKED AND FAILED THE SAME DAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ATTEMPTED TO CHARGE THE CONTACT FOR THE REPAIR. HOWEVER, HE REFUSES TO PAY FOR WHAT HE BELIEVES TO BE A SERIOUS SAFETY ISSUE AND MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 41,000. UPDATED 01/29/08 *BF UPDATED 01/29/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214542January 11, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, EQUIPMENT:ELECTRICAL
DRIVER SIDE MIRROR TURNS A BRONZE COLOR AND IT IS HARD TO VIEW THROUGH IT. I CAN'T FIND THE RIGHT PLACE TO SUBMIT THE VEHICLE MAKE. THE VEHICLE IS A 1998 BUICK PARK AVENUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213289December 31, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
LEFT TURN SIGNAL DOES NOT DISENGAGE ONCE TURN IS COMPLETED. THE TURN SIGNAL STAYS ON, EVEN AFTER TURNING OFF ENGINE; RESULTING IN DRAINING THE BATTERY DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211512December 11, 2007
ENGINE AND ENGINE COOLING:ENGINE
I DROVE MY CAR OUT TO A RESTAURANT AND PARKED IT. WHEN I TRIED TO START IT TO GO HOME A COUPLE HOURS LATER, IT WOULD NOT TURN OVER. I TRIED IT AGAIN THE NEXT MORNING AND THEN HAD IT TOWED TO MY MECHANIC WHERE HE DISCOVERED THAT IT WAS 'LIQUID LOCKED BECAUSE ANTIFREEZE HAD LEAKED INTO A CYLINDER AND WOULD NOT ALLOW THE PISTON TO MOVE UP. I AM LOOKING AT 2500 DOLLARS FOR REPAIRS AND A WEEK TO GET THE PARTS AND DO IT. THERE ARE TSB'S OUT ON THIS PROBLEM AND IT IS A COMMON PROBLEM. I FEEL I SHOULD HAVE BEEN NOTIFIED OF THE PROBLEM AND GM SHOULD SHOULDER THE COSTS FOR THE REPAIR BECAUSE IT WAS CAUSED BY A DEFECTIVE GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209616November 21, 2007
SUSPENSION, SUSPENSION:FRONT, TIRES
HIGH SPEED SHAKE OR SHIMMY--THE TIRES HAVE BEEN REPLACED NUMEROUS TIMES, ONE AXLE HAS BEEN REPLACED, ADDITIONAL BALANCING WAS DONE, FINALLY, WE WERE TOLD IT COULD NOT BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209533November 20, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE VEHICLE HAS BRIDGESTONE INSIGNIA SL, SIZE P225/60R16 TIRES. THE TIRES WERE PURCHASED IN MAY OF 2004. IN MAY OF 2007, THE FIRST TIRE BEGAN TO SEPARATE AT 45,000 MILES WHILE DRIVING 20 MPH. THE CONTACT WAS UNSURE OF WHERE THE TIRE WAS LOCATED ON THE VEHICLE. THE SECOND TIRE BEGAN TO SEPARATE AT 78,000 MILES IN SEPTEMBER OF 2007 AND THE THIRD TIRE SEPARATED IN THE BEGINNING OF NOVEMBER OF 2007 AT 87,000 MILES. THE TIRES WERE BOUGHT IN A SET OF FOUR AND SHE BELIEVES THAT IT WAS A MANUFACTURER DEFECT THAT CAUSED 3 OUT OF THE 4 TIRES TO SEPARATE WITHIN MONTHS OF ONE ANOTHER. THE DEALER REPLACED THE FIRST TIRE FAILURE AND PAID FOR THE REPLACEMENT OF THE SECOND AND THIRD TIRES. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209173November 16, 2007
AIR BAGS
TL*THE CONTACT OWNS A 1996 BUICK PARK AVENUE. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE BRAKE PEDAL DEPRESSED, THE CONTACT HEARD A LOUD SOUND AND FELT PAIN IN HER LEFT HAND. SHE REALIZED THAT THE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT CALLED THE DEALER AND THEY SUGGESTED SHE CALL NHTSA. THE CONTACT SUSTAINED MINOR INJURIES. THERE WERE NO AIR BAG RECALLS AVAILABLE AND THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE WAS 133,037 AND FAILURE MILEAGE WAS 133,027. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10209423November 15, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
1994 BUICK PARK AVENUE RAN OFF THE ROAD HIT A CONSTRUCTION BARREL AND A LIGHT POLE. WHEN THE CONSUMER HIT THE LIGHT POLE IT PUSHED IT OVER AND THE LIGHT POLE HIT ANOTHER VEHICLE. *KB THE CONSUMER STATED THE CRUISE CONTROL WOULD NOT RELEASE, SO HE TURNED THE VEHICLE OFF AND THEN HE WAS UNABLE TO STEER THE VEHICLE.(OHIO TRAFFIC CRASH REPORT)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10208714November 12, 2007
VEHICLE SPEED CONTROL
DURING A TRIP FROM NEW MEXICO TO ARKANSAS, I WAS DRIVING WITH THE CRUISE CONTROL ON. SUDDENLY THE CRUISE CONTROL CAUSED THE VEHICLE TO ZOOM. THIS HAS NOW HAPPENED A TOTAL OF 8 TIMES. ONE TIME I WAS IN A PLACE TO SEE HOW FAR IT WOULD GO. FROM A SPEED OF 65, THE TRANSMISSION SUDDENLY DOWNSHIFTED AND THE CAR ACCELERATED TO 90 MILES PER HOUR. IT DISCONNECTED WHEN I HIT THE BRAKE. ON TWO OTHER OCCASIONS, WHILE DRIVING ON THIS TRIP, AFTER DISCONNECTING THE CRUISE CONTROL BY APPLYING THE BRAKE, THE CRUISE CONTROL SUDDENLY RECONNECTED WITH OUT ANY INPUT FROM ME. I FEEL THAT THESE TYPE UNCOMMANDED INPUTS ARE DANGEROUS AND ASK FOR AN INVESTIGATION TO SEE IF THIS IS A COMMON PROBLEM WITH GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207930November 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
FIRE APPEARED AT REAR WINDOW DEFROSTER CONNECTION AT TOP LEFT OF BACK GLASS AND HEADER MATERIAL. DRIVER COMPLAINED OF SMOKE INHALATION...COMPLAINT SUBMITTED BY INSURANCE COMPANY EMPLOYEE; DIRECTOR OF SPECIAL INVESTIGATIONS. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10207899November 5, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
TL*THE CONTACT OWNS A 1999 BUICK PARK AVENUE. IN 2004, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY). HE TOOK THE VEHICLE TO THE DEALER AND HAD THE RECALL REPAIRED AT 30,000 MILES. AFTER THE VEHICLE HAD BEEN PARKED ALL DAY, THE CONTACT STARTED THE VEHICLE AND THE INTAKE MANIFOLD CAUGHT FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE SAME DEALER THAT PERFORMED THE RECALL REPAIR AND THEY INSPECTED THE VEHICLE. THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT A MECHANIC AT A DIFFERENT SHOP STATED THAT THE FAILURE ORIGINATED FROM THE ISSUE STATED IN THE RECALL NOTICE. THE VEHICLE IS STILL AT THE DEALER AND HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000. UPDATED 01-14-08. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10205666October 15, 2007
POWER TRAIN:MANUAL TRANSMISSION
MAJOR TRANSMISSION FAILURE WITH ONLY 85,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205677October 15, 2007
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
I WAS DRIVING HOME FROM TOWN. I MOVED OVER ON THE STREET NEAR MY HOME TO LET ANOTHER CAR PASS AND I FELT A LARGE BUMP AND THE FRONT PASSENGER SIDE OF THE CAR DROPPED DOWN. I GOT OUT THINKING I HAD A FLAT TIRE BUT THAT WAS NOT THE CASE. THE TIRE WAS IN THE WHEEL WELL AT A VERY CROOKED ANGLE AND SIT SOME WHAT ON THE TIRES EDGE. I WAS ABLE TO STRAIGHTEN OUT THE WHEEL AND LIMPED HOME. THE MECHANIC ON MONDAY SAID THE CRADLE IN THE FRONT OF THE CAR RUSTED OUT AND HAD BROKEN. WHEN THE CRADLE BROKE SO DID THE RIGHT AXLE. HE HAS HAD A HARD TIME FINDING A GOOD USED CRADLE AS GM DOES NOT MAKE NEW ONES ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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