Buick LeSabre Complaints

3,724 consumer complaints on file.

#10241237September 7, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW MOTORS OR MECHANISMS REPLACED 3 TIMES A PIECE, FRONT RIGHT 2 TIMES, FRONT LEFT ONCE, DRIVERS SIDE ONLY ONE THAT WORKS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241173September 6, 2008
STEERING, STRUCTURE:FRAME AND MEMBERS
THE GROMMETS AND/OR WASHERS THAT HOLD UP THE ENGINE FRAME CRADLE RUSTED OUT AND ALLOWED THIS PART TO DROP THROUGH THE RETAINING BOLTS, ONCE THIS HAPPENED THERE WAS A TOTAL LOSS OF STEERING. HAD I BEEN DRIVING ON THE INTERSTATE OR 60 MPH ON A STATE HIGHWAY THIS WOULD HAVE TURNED INTO A VERY SERIOUS ACCIDENT. I WAS SITTING AT A STOPLIGHT AND THE MOMENT I ACCELERATED I HEARD A VERY LOUD METALLIC THUD/SOUND, WHICH I ASSUME WAS THE CRADLE DROPPING DOWN. I'M AMAZED THAT THIS ALL HAPPENED WITH ZERO WARNING THAT THEY WERE ANY ISSUES WITH THE STEERING. THERE WAS NEVER ANY INDICATION THAT THIS WAS GOING TO HAPPEN, MEANING NO LOOSENESS, NO VIBRATION, NO SENSORY CHANGES IN HOW THE STEERING FELT BUT ALL IN A MATTER OF 2 SECONDS, A LOUD NOISE AND THEN I COULDN'T STEER OR GUIDE THE CAR. I HIT THE BRAKES BECAUSE I WAS TRYING TO TURN RIGHT AND THE CAR WAS MOVING LEFT SO I SLAMMED ON THE BRAKES TO AVOID HITTING ONCOMING TRAFFIC. I LIVE IN THE MIDWEST AND I BELIEVE THAT THE CORROSION WAS ADVANCED DUE TO ALL THE SALT THAT IS PLACED ON THE ROADS TO MELT THE ICE/SNOW DURING THE WINTER MONTHS. I'M WRITING THIS IN HOPE THAT OTHERS WILL BE NOTIFIED AND POSSIBLY HAVE THE CONDITION OF THEIR CRADLES CHECKED OUT TO AVOID LOSING THEIR STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241101September 5, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE AND THE DRIVER'S SIDE REAR WINDOW UNEXPECTEDLY RELEASED IN THE DOWNWARD POSITION. THE WINDOW MECHANISM WAS INOPERATIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 115,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240478August 31, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
A TOTAL OF THREE POWER WINDOWS HAVE FAILED ON THIS VEHICLE, ALL BY LOWERING THE WINDOW, THEN FAILING TO CLOSE. REPAIR BILL ON FIRST TWO WAS REFUNDED BY GMC, EVIDENTLY BECAUSE THE MILEAGE WAS LESS THAN 60,000. THIRD WINDOW FAILED ON 8/13/08, MILEAGE 76,000. GMC DECLINED REQUEST FOR ASSISTANCE ON THIS EXPENSE, $596.69, BECAUSE OF "AGE OF VEHICLE AND MILEAGE". FROM RESEARCH ON THE INTERNET, I UNDERSTAND THE CAUSE OF THESE FAILURES, MINE AND OTHERS, IS A PLASTIC PULLEY WHICH BREAKS. THE COMPLETE WINDOW REGULATOR PKG. IS THEN REPLACED BY THE DEALER, SINCE THEY DON'T OR CAN'T REPLACE JUST ONE PIECE OF THE MECHANISM. I CAN UNDERSTAND HOW THIS DEFECT COULD CAUSE AN ACCIDENT, DUE TO THE SHOCK FACTOR, BY A WINDOW DROPPING OPEN SUDDENLY BY ITSELF AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240060August 28, 2008
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2001 BUICK LESABRE. WHILE DRIVING LESS THAN 2 MPH, THE FRONT PASSENGER SIDE WINDOW WOULD NOT OPERATE. AFTERWARDS, THE WINDOW WENT DOWN AND WOULD NOT ROLL BACK UP. THE WINDOW WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 53,000. UPDATED 10/30/08. *LJ UPDATED 10/30/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239115August 20, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2000 BUICK LESABRE WITH FAULTY POWER WINDOW MOTOR. THIS WILL BE THE 2ND REPLACEMENT FOR THE PASSENGER SIDE WINDOW. BASED ON OTHER WEBSITE CHAT ROOMS THIS IS NOT UNCOMMON FOR THIS VEHICLE. BUICK NEEDS TO RECALL THE MOTOR SO THAT THIS CAN BE FIXED. MY VEHICLE ONLY HAS 42,000 MILES ON IT AND ITS IN GREAT CONDITION HOWEVER, AS A SAFETY ISSUE THE WINDOWS MUST BE OPERATIONAL AND FUNCTION CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238927August 19, 2008
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I WAS DRIVING AND PROCEEDED TO SLOW DOWN AS I DID I HEARD A LOUD NOISE I CONTINUED DRIVING ABOUT 3 MILES WHEN I SMELLED SOMETHING BURNING. I STOPPED FOR A RED LIGHT AND NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD ON THE DRIVER SIDE. I PULLED INTO A PARKING LOT WHERE THE CAR PROCEEDED TO IGNITE ON FIRE AND BURNED BEFORE THE FIRE DEPARTMENT GOT THERE. I HAD NO PREVIOUS PROBLEMS WITH CAR BEFORE THIS INCIDENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10238483August 16, 2008
SUSPENSION:REAR
REAR AIR-SHOCK COMPRESSOR MALFUNCTION. OUT OF NOWHERE THE REAR OF MY CAR WAS HIGHER THAN NORMAL AND AFTER FINALLY GETTING THE DEALERSHIP TO CHECK IT THEY TOLD ME THAT THE COMPRESSOR WAS JAMMED AND NEEDED TO BE REPLACED. THIS CAR HAS BEEN EXPERIENCING RANDOM MALFUNCTIONS AND BREAKDOWNS IN VARIOUS SYSTEMS SINCE IT WAS PURCHASED AND I'M FORCED TO PAY OUT-OF-POCKET DUE TO THE POOR DESIGN AND QUALITY OF THIS CAR. THE INDIVIDUALS AT THE DEALERSHIP JUST SHRUG IT OFF AND SAY THAT IT HAPPENS BUT REGULAR BREAKDOWNS IN RANDOM PARTS OF A CAR DO NOT "JUST HAPPEN". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238494August 16, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2000 BUICK LESABRE LIMITED THAT HAS CONSTANT FAILURES IN THE POWER WINDOW SYSTEM. I HAVE PERSONALLY REPLACED ALL 4 MECHANISMS DUE TO WINDOWS THAT EITHER DROP DOWN UNEXPECTEDLY OR FAIL TO ROLL UP OR DOWN. I CONTINUE TO SUFFER FROM THE SAME PROBLEM EVEN WITH THE NEW MECHANISMS. THIS HAS CAUSED AMONG OTHER THINGS, WATER DAMAGE TO THE INTERIOR OF THE CAR AS THE WINDOW WOULD NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238418August 15, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 BUICK LESABRE. ON FOUR SEPARATE OCCASIONS, THE WINDOW FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A MECHANIC AND IT WAS DISCOVERED THAT THE WINDOW REGULATOR FAILED. THE WINDOWS HAVE BEEN REPLACED THREE SEPARATE TIMES AND NOW THE FOURTH WILL HAVE TO BE REPLACED. THE CURRENT MILEAGE WAS 108,000 AND FAILURE MILEAGE WAS 42,000.UPDATE 09/10/08 *CW THE ABS MODULE FAILED. UPDATED 09/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238327August 14, 2008
STRUCTURE:FRAME AND MEMBERS
THE DASHBOARD COVER SEPARATED FROM THE DASHBOARD ON MY 2002 BUICK LESABRE LIMITED. EVENTUALLY, THE COVER WILL SEPARATE ENOUGH TO BLOCK THE DRIVER'S VIEW FROM THE DRIVER'S SEAT. THIS HAS THE POTENTIAL TO RESULT IN A SERIOUS AUTOMOBILE CRASH THAT COULD RESULT IN DEATH OR INJURY TO THE DRIVER AND PASSENGERS AND THE DRIVER AND PASSENGERS IN THE VEHICLE THAT IS STRUCK IN AN INCIDENT. A SAFETY RECALL IS NEEDED SO THAT BUICK WILL RECALL MODELS THAT ARE EFFECTED AND THUS AVOID A SERIOUS CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237606August 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN WE FIRST BOUGHT MY BUICK BACK IN 2002 WE HAVE HAD TRANNY PROBLEMS WITH NOISES AND HESITATION. WE TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE VALVEBODY. THAT DIDN'T HELP THE NOISE BUT IT HELPED THE HESITATION. THE NOISE IS A WHINING NOISE IN FIRST AND SECOND GEAR BUT WHEN YOU GET IN THIRD IT GOES AWAY. THAT IS DUE TO A BAD SUN GEAR. WHICH ULTIMATELY LED TO THE DESTRUCTION OF MY TRANSMISSION. WE TRIED TO GET THE DEALERSHIP TO HELP US BUT THEY JUST SAID IT WAS DUE TO NORMAL WEAR AND TEAR (TYPICAL DEALER DOESN'T WANT TO TAKE RESPONSIBILITY). AFTER $3200 AND 4 DAYS WE HAD A NEW TRANNY. I DROVE IT FOR 3 DAYS AND THE WHINING NOISE CAME BACK. I AM GOING TO TAKE IT BACK AND TELL THE TO FIX IT BECAUSE I DON'T FEEL LIKE PAYING $3200 FOR ANOTHER TRANNY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237467August 8, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT TOOK HER VEHICLE TO A CAR WASH AND WAS INFORMED THAT IT COULD NOT BE WASHED BECAUSE THE TWO REAR WINDOWS HAD DROPPED DOWN INTO THE DOOR AND WOULD NOT ROLL BACK UP. THE DEALER STATED THAT THE REGULATOR CABLE GUIDES WERE CRACKED AND TWISTED. THE CABLES WERE REPLACED AT THE COST OF $250 AND THE DEALER WAS REIMBURSED BY GM. ON AUGUST 6, 2008, THE FAILURE RECURRED WITH THE FRONT DRIVER'S SIDE WINDOW. THE DIAGNOSIS WAS A FAILED REGULATOR AND IT WAS REPAIRED AT THE COST OF $674.04. THE CURRENT MILEAGE WAS 27,283 AND FAILURE MILEAGE WAS 20,135.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237410August 7, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 BUICK LE SABRE WINDOW REGULATOR BROKE AND REPLACED BOTH REAR WINDOWS AND DRIVERS SIDE WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236959August 5, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2001 BUICK LESABRE LIMITED. LEFT REAR POWER WINDOW REGULATOR FAILED TO RETURN WINDOW TO A CLOSED POSITION. TEMPERATURE OUTSIDE THE VEHICLE WAS 99 DEGREES F. COULD NOT SECURE VEHICLE. THIS PROBLEM SEEMS TO BE PREVALENT AMONG THIS FAMILY OF GM VEHICLES. REPAIR COSTS ARE EXORBITANT WHEN THE FAULT APPEARS TO BE A SMALL PLASTIC BRACKET INSIDE THE WINDOW REGULATOR. A SIMPLE REPAIR KIT IS NEEDED, RATHER THAN REPLACING THE ENTIRE REGULATOR. VEHICLE HAS LESS THAN 60,000 MILES ON, AND WINDOWS ARE NOT ROLLED DOWN THAT OFTEN. BASED ON COMPLAINTS I'VE SEEN ON OTHER WEB SITES, I CAN EXPECT TO REPLACE THE OTHER THREE REGULATORS, WITH THE COST APPROACHING $2000 FOR ALL 4 REGULATOR REPLACEMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236176July 28, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS FAIL IN THE POWER WINDOW MECHANISM. IT HAS OCCURRED IN ALL FOUR WINDOWS OVER THE PAST YEAR AND A HALF. I HAD THE DRIVER'S WINDOW REPAIRED, THE OTHER 3 ARE NON-FUNCTIONAL. ONE OF THEM (REAR DRIVER-SIDE) IS STUCK IN A POSITION THAT IS 1/4" FROM CLOSED. THE DEALER SERVICE DEPARTMENT TOLD ME THAT WAS THE BEST THEY COULD DO (BESIDES DUCT TAPING IT CLOSED!). THE REPAIR COSTS $450 - $500 PER WINDOW, WHICH IS RIDICULOUSLY OUT OF MY BUDGET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236170July 28, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH ELECTRIC WINDOWS ON THE PASSENGER SIDE OF MY CAR ROLLED DOWN AND THEN WOULD NOT ROLL BACK UP. AFTER LOOKING ON THE INTERNET, I FOUND THIS HAS HAPPENED TO A LOT OF PEOPLE WITH THIS CAR MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235741July 25, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE STOPPED, THE REAR DRIVER SIDE WINDOW FELL OFFTRACK AND THE CONTACT HAD TO MANUALLY PULL THE WINDOW UP. ON THE SECOND OCCASION, THE REAR PASSENGER SIDE WINDOW FELL OFFTRACK WHEN SHE DROVE OVER A RAILROAD TRACK. ON THE MOST RECENT FAILURE, THE CONTACT CRACKED THE PASSENGER SIDE WINDOW TO GET SOME AIR AND THE WINDOW DID NOT GO UP. THE DOOR PANEL HAD TO BE REMOVED IN ORDER TO GET THE WINDOW BACK UP. THE DEALER STATED THAT THEY WERE AWARE OF THE DEFECT AND THERE HAVE BEEN OTHER COMPLAINTS. THEY ISSUED TSB NUMBER 3483 REGARDING THE SAME DEFECT. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE ISSUE, AND LATER STATED THAT DUE TO THE AGE OF THE VEHICLE, THEY WOULD NOT OFFER ANY FREE REPAIRS. THE COST OF THE REPAIR IS $500 PER WINDOW FOR THREE WINDOWS. THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 51,000. UPDATED 09/17/08. *LJ UPDATED 09/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235656July 24, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE INSTRUMENT CONTROL PANEL HAS SEPARATED INTO TWO PARTS. THE FAILURE ORIGINALLY BEGAN NEAR THE DRIVER'S SIDE AND CURRENTLY EXTENDS 20 INCHES TO THE PASSENGER SIDE OF THE PANEL. THE DEALER STATED THAT THE FAILURE COULD BE REPAIRED, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 71,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235663July 24, 2008
VISIBILITY
I HAVE 2002 BUCK LASABRE, CUSTOM; ONLY 22,000 MILES. ONLY I USE THE CAR , IT LOOKS LIKE NEW. ASKING DIRECTION, I OPENED RIGHT FRONT WINDOW. BUT I WAS UNABLE TO CLOSE IT. I OPEN FRONT WINDOWS ONLY IN RARE CASES - TO ASK SOMETHING; MAYBE 10-15 TIMES SINCE 2002. DURING THE NIGHT THE CAR REMAINED OPEN AND SOMEONE TOOK SPORTIVE SHOES AND ABOUT $12 THAT I FORGOT TO TAKE HOME. NEXT DAY I CAME TO BUICK AUTO SHOP (THE DEALERSHIP WHERE I BOUGHT THE CAR IN 2002) AND I WAS TOLD THAT THIS WAS WINDOW REGULATOR AND IT WOULD COST $760. I AM A RETIREE AND CAN'T PAY SUCH AMOUNT. I OPEN A PART OF THE DOOR AND FOUND OUT THAT THE REASON WAS A DEFECTED CAM. I NEEDED 3 SMALL PARTS ( AN UPPER FRONT CAM, WHEEL (BOTH FROM PLASTIC) AND A GUIDE (FROM METAL) THAT FIX THE CAM AND WHEEL TO THE FRAME. ALL THESE PARTS SHOULD COST ONLY SEVERAL DOLLARS BUT NOBODY GAVE ME THEIR NUMBERS. I WAS TOLD THAT IT IS IMPOSSIBLE TO ORDER THEM. ON THE INTERNET I FOUND MANY SIMILAR COMPLAINTS. AS IF THE COMPANY DELIBERATELY PUT DEFECTED PARTS THAT CAN BE EASILY CHANGED BUT ONLY BY GM EMPLOYEES ( A CUSTOMER LEAVES UNNECESSARY DEFECTED UNIT) AND SOLD AGAIN AS NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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