Buick LeSabre Complaints

3,724 consumer complaints on file.

#10250218November 30, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THREE OF MY WINDOWS ON MY 2002 BUICK LASABRE LIMITED HAVE ALL FAILED. THE WINDOW HAS DETACHED FROM THE MOTOR, IT SEEMS. APPARENTLY THIS IS A COMMON PROBLEM WITH THESE CARS, YET NO RECALL TO FIX IT IS OFFERED. I CANNOT OPEN THESE WINDOWS BECAUSE I WOULD BE DRIVING AROUND WITHOUT BEING ABLE TO GET THEM BACK UP. THE COST TO FIX THIS IS ABOUT $200 - $400. NOT ONLY SHOULD I NOT HAVE TO PAY TO FIX AN OBVIOUS PROBLEM, BUT I DO NOT HAVE THE MONEY TO DO SO. I AM AMAZED THAT THERE IS NO RECALL FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249900November 26, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2001 BUICK LESABRE WITH THE PROBLEMS OF FAILING POWER REGULATORS. HAVE HAD TWO DIE IN LESS THEN A MONTH. FRONT AND REAR DRIVERS SIDE....REAR ONE HARDLY EVER USED, BUT WAS THE FIRST TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249486November 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE THE CONTACT WAS PLACING FUEL INTO THE VEHICLE, THE FUEL GAUGE DIAL ON THE INSTRUMENT PANEL MOVED FROM FULL TO EMPTY. THE DIAL REMAINED ON EMPTY AND WOULD NOT MOVE. WHILE DRIVING 70 MPH, THE ENTIRE INSTRUMENT PANEL FAILED WITHOUT WARNING. THE DEALER STATED THAT THE ENTIRE INSTRUMENT PANEL NEEDED TO BE REPLACED. THERE WAS NO RECALL PERTAINING TO THIS FAILURE. THE FAILURE MILEAGE WAS 92,000. UPDATED 12/22/08. *LJ THE POWER WINDOWS STOPPED WORKING. UPDATED 12/23/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249402November 20, 2008
SEATS
MY DAUGHTER TURNED ON THE CAR AND MOVED THE DRIVER'S SEAT FORWARD. SHE SMELLED SMOKE AND GOT OUT OF THE CAR. THE CAR FILLED WITH SMOKE AND A FIRE BROKE OUT UNDER THE SEAT. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. THE FIRE DESTROYED THE COMPUTER AND ELECTRICAL SYSTEM IN THE VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10249408November 20, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN MAR, 2008 THE RIGHT FRONT POWER WINDOW REGULATOR FAILED AND THE WINDOW WAS STUCK IN THE OPEN POSITION AT 47,827 MILES; I HAD THE REGULATOR REPLACED AT A COST TO ME OF $373.00; THEN IN OCTOBER, 2008 THE RIGHT REAR WINDOW FAILED AND WAS STUCK IN THE OPEN POSITION, AT 53,612 MILES. DUE TO THE COST OF THE REGULATOR I HAD IT SKETCHED IN THE CLOSED POSITION WHICH COST ME $78.53; THEN IN NOV.2008 THE LEFT REAR WINDOW STUCK IN THE OPEN POSITION AT 54,054 MILES. I ALSO HAD IT SCOTCHED SHUT AT A COST TO ME OF $75.25. I AM FILING A COMPLAINT WITH GENERAL MOTORS, BUICK DIVISION TODAY. THIS IS AN OBVIOUS DEFECT AND SHOULD BE REPAIRED AND CORRECTED BY GENERAL MOTORS/ BUICK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249351November 19, 2008
VISIBILITY
I PURCHASED THE CAR ON A CLOUDY DAY. WHEN I DID, I DID NOT REALIZE THAT THERE WAS A SCRATCH IN THE WINDSHIELD. WHEN I TOOK IT BACK TO THE DEALER, THEY TOLD ME IT WAS A USED CAR, IT WAS SOLD AS IS. IT WAS MY RESPONSIBILITY, NOT THEIRS. I THINK IT IS IRRESPONSIBLE OF THEM TO SELL A CAR WITH A SCRATCHED WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249106November 18, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2001 BUICK LESABRE. WHILE THE FRONT PASSENGER SIDE WINDOW WAS IN THE DOWN POSITION, THE MECHANISM AND MOTOR FAILED. THE WINDOW WAS UNABLE TO BE CLOSED. A REPAIR SHOP REPLACED THE WINDOW MOTOR. A MONTH LATER, WHILE THE REAR DRIVER'S SIDE WINDOW WAS IN THE DOWN POSITION, THE CONTACT COULD NOT ROLL IT BACK UP. THE VEHICLE WAS NOT RETURNED TO THE SHOP, BUT HE BELIEVES THAT THE SAME FAILURE HAS RECURRED. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NUMEROUS COMPLAINTS FOR THE SAME FAILURE. SHE BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 33,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249138November 18, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1994 BUICK LESABRE. THE VEHICLE WAS PURCHASED IN JULY OF 2008 AND CONTINUES TO STALL WHILE DRIVING 50 MPH OR LESS. THE VEHICLE LOST POWER AND THE ENGINE COMPLETELY SHUT OFF. THE WEATHER CONDITIONS WERE DRY. WHEN THE FAILURE OCCURS, THE VEHICLE BECOMES DIFFICULT TO CONTROL BECAUSE THERE IS NO POWER STEERING OR BRAKING ABILITY. OCCASIONALLY, THE VEHICLE TAKES LONGER THAN A MINUTE TO RESTART. THE VEHICLE HAS TO BE TOWED TO THE DEALER EACH TIME. THE VEHICLE IS CURRENTLY AT THE DEALER, BUT THEY CANNOT DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. UPDATED 12/12/08 *CN UPDATED 12/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249174November 18, 2008
VISIBILITY
ELECTRIC WINDOW MECHANISM HAS FAILED ON BOTH REAR WINDOWS. FAILURE OCCURED WHILE LOWERING THE WINDOW WITH THE UP/DOWN SWITCH LOCATED ON THE DOOR. BOTH WINDOWS FAILED WHEN THEY WERE APROXIATELY 3/4 OF THE WAY DOWN. THE WINDOWS WERE EACH OPERATED ONLY A COUPLE OF TIMES BEFORE FAILURE. THE RIGHT REAR WAS THE FIRST TO FAIL. WAS REPAIRED AT OFFICIAL BUICK DEALERSHIP BY REPLACING ENTIRE MECHANISM AT A COST OF $666.00. LEFT REAR FAILED NEXT, AND HAS NOT YET BEEN REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249176November 18, 2008
FUEL SYSTEM, GASOLINE
MY 1998 BUICK LESABRE BACKFIRED, THEN STARTED ON FIRE, AFTER THE TOP OF THE MOTOR{INTAKE AND FUEL INJECTORS ETC.} WERE BLOWN OFF DURING THE EXPLOSION. THE WHOLE TOP OF THE MOTOR WAS DESTROYED. NOTIFIED GM, AND THEY SAID THEY WOULD NOT HELP BECAUSE OF A STATUTE OF LIMITATIONS. THEY KNOW THERE IS A PROBLEM!!! *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10248731November 13, 2008
ELECTRICAL SYSTEM
WHEN THE VEHICLE WAS PURCHASED, THE LEFT REAR WINDOW REGULATOR WAS NOT WORKING. THE PREVIOUS OWNER SAID SHE HAD A MECHANIC "FIX" IT SO IT WOULD NOT FALL DOWN, AS DEALER WANTED $500. SHE ALSO SAID SHE HAD REPLACED THE RIGHT PASSENGER WINDOW REGULATOR. SINCE I HAVE HAD IT (ABOUT A YEAR), THE RIGHT REAR REGULATOR HAS QUIT. I ALSO PAID A MECHANIC TO "FIX" IT SO IT WOULDN'T FALL DOWN. WE DO NOT USE THE BACK SEAT. THIS IS A MAJOR PROBLEM WITH LESABRES THROUGH 4-5 YEARS, YET BUICK/GM REFUSES TO ISSUE A RECALL, ONLY A SB ON HOW TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248286November 10, 2008
VISIBILITY
I HAVE A 2000 BUICK LESABRE WITH 71,000 MILES. THE DRIVERS SIDE REAR WINDOW WAS PARTIALLY DOWN AND I ATTEMPTED TO ROLL IT UP WHEN A LOUD POP SOUNDED FROM THE DOOR AND THE WINDOW STARTED TO SLOWLY CREEP FURTHER OPEN. THE PLASTIC TAB THAT HOLDS THE CABLE IN PLACE BROKE. THE GM DEALER WANTED OVER $400 FOR THE REGULATOR, MINUS INSTALLATION. I FOUND A REPLACEMENT FOR $125 AND INSTALLED IT MYSELF. AFTER LOOKING AT THE REGULATOR, I KNOW THE OTHER THREE WINDOW REGULATORS WILL ALSO BREAK. IT IS TIME FOR GM TO ADMIT THEY HAVE A PROBLEM AND FIX THESE DEFECTIVE WINDOW REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248082November 9, 2008
ELECTRICAL SYSTEM
I BOUGHT MY 2001 LESABRE NEW AND HAVE HAD AN ISSUE WITH THE HEAT IN THE RADIO AND CRUISE CONTROLS AND SYSTEM BOTH IN THE DASH AND ON THE STEERING WHEEL. IT HAS ALWAYS BEEN EXCESSIVELY HOT. WHEN I ASKED ABOUT THIS HEAT IN THE CONTROLS AT THE DEALERSHIP, I WAS SIMPLY INFORMED THAT NOTHING COULD BE DONE. IT HAS BEEN THIS WAY EVERY DAY. THE DEALER DID REPLACE THE STEERING WHEEL CRUISE CONTROL BUTTON; BUT, THAT DID NOT ELIMINATE THE HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247870November 6, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONSUMER NOTICED THE DASHBOARD WAS COMING APART. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT EXCESSIVE DIRECT SUNLIGHT CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 12-02-08 *BF UPDATED 12/002/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247417November 1, 2008
VISIBILITY
BUICK LESABRE 2000 WINDOW REGULATOR FAILURE ON THE REAR DRIVERSIDE PASSENGER WINDOW. CAR HAS 60,000 MILES ON IT. DRIVING CAR AND WENT TO PUT UP REAR WINDOW AND IT MADE A STRANGE GRINDING NOISE. WINDOW WOULD NOT ROLL UP. LUCKILY THE FAILURE DID NOT OCCUR AT HIGH SPEED OR ADVERSE WEATHER CONDITIONS. UPON RESEARCH OF PROBLEM IT IS APPARENT THAT THIS MODEL VEHICLE HAS CONSTANT FAILURES DUE TO POORLY MADE PLASTIC PARTS. CONSUMERS HAVE REPORTED MULTIPLE FAILURES, SOME DURING INCLEMENT WEATHER. NHTSA AND GM REFUSE TO DO ANYTHING ABOUT THE ISSUE. BUICK REFUSED TO EVEN ACKNOWLEDGE THE ISSUE. A SEARCH ON GOOGLE FOR 2000 LESABRE WINDOW COMES UP WITH OVER 97,000 RESULTS, MOST OF THEM COMING FROM AUTOMOTIVE FORUMS WITH PEOPLE HAVING REPEATED ISSUES WITH THIS FEATURE. THE DEALERSHIPS CHARGE CUSTOMERS $300 TO $500 EACH TIME A FAILURE OCCURS. THIS ISSUE NEEDS TO BE ADDRESSED THROUGH A RECALL. LIVING IN COLORADO IF MY WINDOW FAILS DURING A BLIZZARD OR ADVERSE WEATHER EVENT IT COULD CAUSE AN ACCIDENT OR WORSE DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247295October 30, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 BUICK LESABRE. WHEN THE CONTACT STARTS THE VEHICLE, THE INSTRUMENT PANEL GAUGES BECOME HOT. THE DEALER STATED THAT THE ENTIRE INSTRUMENT PANEL NEEDED TO BE REPLACED AT A COST OF OVER $600. IN ADDITION, ONE OF THE GAUGES IS NOT REGISTERING THE CORRECT INFORMATION. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246692October 25, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2001 BUICK LESABRE. THE WINDOW REGULATOR JUST WENT OUT. I HAD IT REPAIRED AT THE DEALERSHIP COSTING 450. I THEN DID RESEARCH ONLINE AND FOUND THAT THIS WAS A VERY COMMON PROBLEM. HAVING TO REPLACE THE REGULATOR AT 50,000 IS RIDICULOUS. IT IS A VERY EXPENSIVE REPAIR WHEN I SHOULD EXPECT TO REPLACE ALL 4 AT 450 EACH FOR A TOTAL OF 1800 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246599October 24, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 43,000 AND FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246201October 21, 2008
ENGINE AND ENGINE COOLING
THIS CONCERNS A DEFECTIVE DESIGN OF THE INTAKE MANIFOLD USED BY GM ON 1998, 1999, 2000, AND SOME 2001 BUICK LESABRE'S EQUIPPED WITH THE 3800 SERIES II V6 ENGINE. FOLLOWING THE FAILURE AND RESULTANT HYDRAULIC ENGINE LOCK OF A NEIGHBOR'S 1999 BUICK LESABRE WITH APPROXIMATELY 80,000 MILES ON THE ODOMETER, I VISITED OUR LOCAL BUICK DEALER (LEE CHEVORLET/BUICK - WASHINGTON, NC) TO DISCUSS WHAT APPEARS FROM RESEARCH DONE VIA THE INTERNET TO BE A FREQUENTLY ENCOUNTERED PROBLEM ON THESE VEHICLES SO EQUIPPED. IT SEEMS THAT A FAILURE OF THE INTAKE MANIFOLD IS A VERY COMMON PROBLEM ON VEHICLES WITH ABOUT 80K MILES ON THEM, MY WIFE DRIVES SUCH A VEHICLE - A BUICK LESABRE LIMITED PURCHASED FROM LEE CHEVORLET, WASHINGTON, NC ON 2/24/99 IT CURRENTLY HAS 78,000 MILES ON THE ODOMETER. THE DEALERSHIP OWNER, AND THE SERVICE MANAGER FREELY REVEALED THAT THIS IS A SERIOUS AND CHRONIC PROBLEM WITH THESE VEHICLES AND IS THE DIRECT RESULT OF A POORLY DESIGNED PART USED ON THEM. THEY ARE PRONE TO FAILURE AT ABOUT THE 80K MILE POINT WHICH RESULTS FROM AN INTERNAL (NOT APPARENT) FAILURE DUE TO MATERIALS DEGRADATION. THE RESULT IS VERY FREQUENTLY THE DISCHARGE OF ENGINE COOLANT INTO THE CYLINDER(S) RESULTING IN A HYDRAULIC LOCK UP WITH FREQUENTLY DISASTROUS RESULTS INVOLVING NOT ONLY AN ENGINE SEIZURE WHILE IN OPERATION BUT ALSO ASSOCIATED SIGNIFICANT ENGINE PARTS DAMAGE. THEIR RECOMMENDATION FOR A REMEDY TO HANDLE THIS DANGEROUS SITUATION IS TO HAVE THE INVOLVED PARTS (TOP AND BOTTOM INTAKE MANIFOLDS) REPLACED WITH "THE GM REPLACEMENT DESIGN RESULTING FROM THE PROBLEM. THESE VEHICLES ARE ALL +/- 10 YEARS OLD AND HAVE OUTLIVED THEIR ORIGINAL 3YR/36,000 MILE WARRANTY. THEY INDICATED THAT THE ONLY WAY TO PERHAPS GET GM TO PARTICIPATE IN A REMEDIATION OF THIS PROBLEM IS TO SPEAK WITH THE CUSTOMER ASSISTANCE GROUP WHICH I DID YESTERDAY. THEY DENY EXISTENCE OF THE PROBLEM AND WILL PROVIDE NO ASSISTANCE IN THE $800-900 REPAIR. FAILURE OF THIS PART IN OPERATION COULD BE FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246066October 20, 2008
VISIBILITY
I BOUGHT A 2002 BUICK LESABRE LIMITED EARLY IN 2007, BY SUMMERTIME THE PASSENGER WINDOW, AND BOTH REAR WINDOWS FELL WITHOUT BEING USED, I BOUGHT A REPLACEMENT WINDOW MOTOR AND NOW THEY ARE WORKING OK, THE FRONT DRIVER SIDE WINDOW HAS DIFFICULTY GOING UP AND DOWN, I REPLACED THE WINDOW MOTOR AND IT IS STILL HAVING DIFFICULTY, THOUGH THIS TIME IT IS DUE TO THE WINDOW TRACK BEING DRY. THIS WINDOW PROBLEM SHOULD BE RECALLED, MANY OTHER LESABRE OWNERS EXPERIENCE THE SAME PROBLEM. ALL 4 WINDOW MOTORS HAVE BEEN REPLACED IN 2008 AND FOR OVER A YEAR I WAS DRIVING A CAR WITH NO WORKING WINDOWS, THIS MAY NOT APPEAR LIKE A PROBLEM THAT WOULD LEAD TO DEATH OR INJURY, BUT WHAT WOULD HAPPEN IF SOMEHOW THERE IS A FIRE IN THE CAR AND YOU NEED TO PULL DOWN YOUR WINDOWS, OR DURING THE WINTER YOUR WINDOW GETS FOGGY AND YOU NEED TO PULL IT DOWN TO BE ABLE TO SEE, WHILE I UNDERSTAND THAT YOU CAN WARM UP THE CAR BEFORE DRIVING, A WINDOW CAN GET FOGGY VERY QUICKLY WHEN THE TEMPERATURE IS BELOW 40 DEGREES AND PULLING DOWN A WINDOW TO BE ABLE TO SEE TO MAKE A TURN SAFELY COULD BE A LIFE SAVING EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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