Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11221163June 19, 2019
UNKNOWN OR OTHER
CAR KEEPS STALLING. LOSES POWER STEERING HARD TO NAVIGATE. HAPPENS QUITE OFTEN. CITY STREETS HIGHWAY, PARKING LOTS. ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220495June 16, 2019
SEATS, STEERING, VISIBILITY/WIPER
WINDOWS WILL NOT DEFOG AC BARELY RUNS TOOK IT IN TO A SHOP TO GET A RECHARGE BUT STILL NOTHING. MY SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR ON DRIVER SIDE. I ALSO HAVE PICTURES AND VIDEOS BUT DON'T KNOW HOW SEND COPY PASTE THE LINK TO YOU...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210170May 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IGNITION IT STARTS AND IT DONT START I SEE RECALL FOR MY YEAR CAN SOMEONE CONTACT ME TO LET ME KNOW IF I NEED TO HAVE RECALL DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209786May 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
POWER DROP ,ENGINE STOP RUN AS YOU GO DOWN THE ROAD AT NIGHT,EVERYTHING SHUT DOWN IT TAKE FIFTEEN MINUTE TO RESTART, THE STEERING JERK AND THE DID NO WORK ITS WAS LOCK THAT WAS AT 35 MILES HOUR.TOOK ITS IN TO SEE WHAT WAS WRONG ITS WAS DIAGNOSTIC WITH BCM MALFUNCTION,LOW VOLTAGE OF COMMUNICATION ANDEPROM ERRORS,MULTIPLE CODES.ON THE HIGHWAY AND TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208931May 21, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HELLO, MY 2006 BUICK LACROSSE REGULAR BEAM HEADLIGHTS KEEPS GOING OUT DUE TO THE WIRING GETTING HOT FOR SOME REASON. NO AFTERMARKET HIGHLIGHTS OR BULBS BEEN ADDED. THE WIRING IS MELTING COMPLETELY. YOU CAN SEE SMOKE COMING FROM THE HEADLIGHT ASSEMBLY. I'M ALSO EXPERIENCING MY ENTIRE DASH GOES OUT WHILE DRIVING FOR 2-SECONDS THEN COMES BACK ON, I'M NOT SURE IF THE WIRING THAT'S SHORTING OUT FROM MY LOW BEAM HEADLIGHTS AFTER BURNING IS CAUSING THIS ISSUE OR NOT SINCE THE WIRES BEGINS TO TOUCH AFTER THE WIRE COVERING IS BURNED. I CONTACTED BUICK THE MANUFACTURE, AND THEY ARE GIVING ME THE RUN AROUND ASKING ME QUESTIONS THAT DOESN'T EVEN PERTAIN TO THE ISSUES AT HAND, LIKE WHEN WAS YOUR LAST OIL CHANGE? THIS ISSUE WITH THE HEADLIGHTS IS HIGHLY DANGEROUS AND CAN CAUSE A FIRE AND PREVENT VISIBILITY FOR MYSELF AND OTHERS TO SEE ME AT NIGHT, PLUSH GETTING A TICKET FROM THE POLICE FOR HAVING NO HEADLIGHTS. THIS SHOULD BECOME A RECALL ISSUE IMMEDIATELY. THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209049May 21, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 BUICK LACROSSE. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WOULD MISSHIFT AND SWITCH INTO OTHER GEARS THAT WERE NOT SELECTED. SECONDLY, THE TRANSMISSION WOULD NOT GO INTO PARK OR REVERSE PROPERLY. TO REVERSE, THE CONTACT HAD TO MOVE THE LEVER BACK AND FORTH. TO PARK, THE CONTACT HAD TO SELECT PARK, SHIFT INTO ANOTHER GEAR, AND THEN SHIFT BACK INTO PARK. THE VEHICLE WAS TAKEN TO WEBSTER CITY AUTO (129 2ND ST, WEBSTER CITY, IA 50595, (515) 832-6638) WHERE IT WAS DIAGNOSED THAT A NEW SHIFT ASSEMBLY NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SOON AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,200. THE VIN WAS INVALID.*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208682May 20, 2019
ENGINE
JUST OVER 70,000 MILES ON THE CAR. ENGINE LIGHT CAME ON AND CAR WAS RUNNING ROUGH AND STALLING AT IDLE. ENGINE LIGHT CODE INDICATED A CAM SHAFT MISALIGNMENT. DEALER TORE ENGINE APART TO FIND THE PROBLEM AND REPORTED THAT A FEW OF THE VALVES WERE EITHER BENT OR HAD BROKEN OFF. REPAIR WOULD BE A COMPLETE ENGINE REBUILD/REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207807May 15, 2019
EXTERIOR LIGHTING
HEADLAMP FAILURE - KNOWN RECALL #14291 MY VIN WAS NOT PART OF THE RECALL, BUT WAS DIAGNOSED WITH THE SAME ISSUE. DRIVING ON THE HIGHWAY AT NIGHT, THE LOW BEAM AND DAY TIME RUNNING LIGHTS WENT OUT. I HAD MY YOUNGEST CHILD WITH ME AT THE TIME. THE DEALERSHIP TOLD ME THE RECALL WASN'T COVERED AND I HAD TO PAY THE $360 BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207278May 13, 2019
ELECTRONIC STABILITY CONTROL (ESC)
2ND TIME IN LESS THAN A YEAR THE STABILITY CONTROL SENSOR HAS FAILED. COST IS OVER 500.00 EACH REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206927May 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
WHILE DRIVING THE CAR DOWN THE ROAD IT WILL "RANDOMLY" SHUT OFF. GIVING NO INDICATION OTHER THEN DIMMING LIGHTS. NEITHER THE DEALERSHIP OR THE GARAGE I WENT TO CAN EXPLAIN IT. THE POWER STEERING DOESNT WORK AND HAS ALMOST CAUSED ME TO CRASH ON THE HIGHWAY AND TOWN ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206632May 9, 2019
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STALLS AND IS STOPPING AFTER THE STABILITRAK LIGHT COMES ON ON THE FREE WAY AND STREETS. HAVE TAKEN TO DEALERSHIP SEVERAL OF TIMES TO BE FIXED BUT THE PROBLEM COMES RIGHT BACK WITHIN DAYS. THE PROBLEM HAS BEEN PERSISTENT SINCE 11/2018 AND STILL HAS NOT BEEN ABLE TO BE FIXED AS IF 5/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205911May 6, 2019
EXTERIOR LIGHTING
MY FRONT HEADLAMP LOW-BEAM KEEP BURNING OUT ...WAS SUPPOSE TO BE REPAIRED BY RE=CALL...HAVE REPLACED LAMP AND WIREING 4 MORE TIMES SINCE DEALEARS FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205612May 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SLOWED DOWN ON ITS OWN IN THE MIDST OF 70 MPH TRAFFIC AND AS I PUSHED ON BRAKES MY VEHICLE JERKED. WHEN I TRIED TO SPEED BACK UP MY CAR SLOWLY ACCELERATED. I WAS TERRIFIED WHEN IT SLOWED DOWN BECAUSE THE CAR BEHIND ME ALMOST HIT ME. MY CAR IS NOW GIVE ME A WARNING SIGN 'STABILIZE TRACK ASSIST' BUT I HAD MY BREAKS CHECK AND THEY WERE FINE. NOW I START TO SMELL A BURNING SMELL SOMETIMES WHEN I'M DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205280May 2, 2019
SERVICE BRAKES
AFTER PRESSING THE BRAKE PEDAL DOWN, THE PEDAL DOES NOT RETURN TO THE HOME POSITION. IT REMAINS DEPRESSED AND THE BRAKES WILL ONLY DISENGAGE AFTER I MANUALLY LIFT THE BRAKE PEDAL. THIS OCCURS WHEN THE WEATHER IS WARM OUT AND OCCURS IN ALL STAGES OF DRIVING WHEN THIS HAPPENS (STATIONARY, IN MOTION, ETC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204646April 30, 2019
AIR BAGS, ELECTRICAL SYSTEM
RECALL IN 2014 RE: IGNITION SWITCH FAILURE OF MORE THAN ONE KEY ON KEYRING IN IGNITION. WEIGHT WOULD CAUSE CAR TO SHUTDOWN(TURN OFF IGNITION) IN A CRASH THUS NOT ALLOWING AIRBAGS TO DEPLOY. RECALL STARTED IN 2014. DID NOT OWN THE CAR UNTIL 2017. WAS NOT AWARE OF RECALL. SON WAS INJURED IN CRASH OF SUCH VEHICLE ON 2/16/19. HIT A TELEPHONE POLE AT APPROXIMATELY 60MPH. FRONT NOR SIDE CURTAINS DID NOT DEPLOY RESULTING IN SEVERE TRAUMATIC BRAIN INJURY TO BRAIN STEM. WAS IN COMA FOR 6 DAYS. 10 WEEKS IN ICU AND REHAB. IS IMPAIRED NOW EFFECTS WALKING , SPEECH, ADL SKILLS, MEMORY. WILL NEED LONG TERM CARE.WS TRAVELING G ON A RURAL ROAD, HIT PATCH OF BLACK ICE, O ERCORRECTED AND SLID ACROSS ROAD HITTING UTILITY POLE AT 60-70 MPH.. NEEDED TO BE EXTRICATED FROM VEHICLE, UNCONSCIOUS VICIOUS, WAS WEARING SEATBELT. *DT VIN NOT AVAILABLE.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11204419April 29, 2019
STRUCTURE:BODY
THE TRUNK OF MY VEHICLE IS FILLING UP WITH WATER WHEN IT RAINS WHEN IT IS STATIONARY AND MOVING. WHEN I TOOK A HOSE TO IT I STARTED FROM THE MOON ROOF TO THE BACK OF VEHICLE AND IT WAS FILLING UP WITH WATER. THE VEHICLE IS IN EXCELLENT CONDITION.IT STARTED IN AUGUST OF 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204194April 28, 2019
ELECTRICAL SYSTEM
AT A FULL STOP, THE ENGINE AUTO STOP SHUTS THE ENTIRE VEHICLE DOWN. VEHICLE MUST BE RE-STARTED AND ALL FEATURES LIKE RADIO, CLOCK ETC. RETURN TO THE FACTORY SETTINGS AS IF THE BATTERY HAD BEEN DISCONNECTED. ONCE THIS HAPPENS, I'VE NOTICE THE ENGINE AUTO STOP DOES NOT WORK FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE IS A 2017 MODEL WITH ONLY 17,000 MILES. AT 9,000 MILES THE WATER PUMP HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203942April 26, 2019
VEHICLE SPEED CONTROL
I WAS STOPPED AT A RED LIGHT WHEN MY VEHICLE ACCELERATED FORWARD AND I WAS ALMOST HIT BY SEVERAL CARS ACROSS THE INTERSECTION. I STEPPED HARDER ON THE BRAKE AND MANAGED TO STOP MY VEHICLE ALTHOUGH THE ENGINE WAS REVVING VERY HIGH. I MANAGED TO FIND AN OPENING IN TRAFFIC AND PULLED OVER. I TURNED THE CAR OFF AND RESTARTED IT. THE RPM'S WERE EVEN HIGHER NOW(OVER 5000). I IMMEDIATELY TURNED IT BACK OFF AND CALLED THE DEALERSHIP. I WAS TOLD IT WAS UNSAFE TO DRIVE AND TO HAVE IT TOWED TO THE DEALERSHIP. I HAD IT TOWED AND WAS JUST INFORMED BY THE SERVICE MANAGER AT THE DEALERSHIP THAT THERE IS NO RECALL FOR THIS ISSUE ( WHICH IS AN ACCELERATOR SENSOR). I THINK THIS COULD HAVE BEEN VERY SERIOUS. I AM EVEN MORE OUTRAGED BECAUSE OF THE FACT THAT MY DAUGHTER WAS IN THE CAR WITH ME. I HOPE YOU CAN YOU CAN PLEASE LOOK INTO THIS MATTER BEFORE THERE ARE ANY FATALITIES SOMEWHERE BECAUSE OF BUICK'S NEGLIGENCE( I HAVE REPORTED THIS OCCURRENCE TO BUICK SUPPORT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202822April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR STOPS RUNNING IT SHUTS OFF. WHILE DRIVING IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202769April 21, 2019
ELECTRICAL SYSTEM
I CAN BE DRIVING DOWN THE ROAD AN ALL OF A SUDDEN THE METERS START GOING UP AN DOWN AN THEN IT WILL SAY CAR PARKING ASSIST IS IN THEN THE CAR WILL SHUT OF THIS CAN REALLY CAUSE A BAD ACCIDENT WHAT IF I'M IN THE CAR WITH MY KIDS ONE DAY AN THE CAR SHUTS OF AN I HAVE NOWHERE TO PULL OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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