Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11267837October 11, 2019
STEERING
2013 BUICK LACROSSE - POWER STEERING STOPPED WORKING WHILE MY 19-YEAR-OLD DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH! STEERING WHEEL COMPLETELY LOCKED UP. POTENTIALLY HAZARDOUS CONDITION. GM MUST ADDRESS THIS ISSUE WITH THE POWER STEERING MECHANISM ON THESE VEHICLES! VERY EXPENSIVE REPAIR ($2,600) AND IT TOOK 3 WEEKS TO FIND THE PART DUE TO GM BEING ON STRIKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258915September 30, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
REDUCED POWER/TRACTION CONTROL LIGHT CAME ON SUDDENLY AND REDUCED CAR POWER IMMEDIATELY. THIS MADE FOR A VERY DANGEROUS SITUATION WHILE PASSING A TRUCK AND ENTERING THE HIGHWAY. THE CAR DROPPED SPEED VERY QUICKLY MAKING FOR A POTENTIALLY DEADLY SITUATION. THIS PROBLEM COMES AND GOES WITH NO WARNING UNTIL IT HAPPENS. RESEARCH SHOWS THIS IS A BIG PROBLEM FOR GM VEHICLES ESPECIALLY THE 2009 BUICK LACROSS MODELS. IT'S A DISASTER WAITING TO HAPPEN IF IT HASN'T HAPPENED ALREADY. THIS NEEDS TO BE RECALLED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258928September 30, 2019
UNKNOWN OR OTHER
CUTS OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259012September 30, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WENT OUT WHILE THE VEHICLE WAS TRAVELING AT NIGHT. THE FAILURE RECURRED IN THE MORNING. FAULKNER BUICK GMC HARRISBURG (2650 PAXTON ST, HARRISBURG, PA 17111, (877) 891-7240) STATED THAT THE SPECIAL WARRANTY COVERAGE EXPIRED IN 2017 AND THERE WAS NO RECALL ON THE VEHICLE. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK WITH AN ESTIMATE TO REPAIR THE LOW BEAMS HEADLIGHTS. THE FAILURE MILEAGE WAS 121,500. *PM *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258473September 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY 2012 BUICK LACROSSES NEWEST PROBLEM IS ONE THAT ACTUALLY SCARES ME. I CAN BE DRIVING ALONG AT 65 MILES AN HOUR AND IT WILL KINDA JERK A COUPLE OF TIMES, THEN USUALLY IT WILL FLASH 'SERVICE THE STABILITY TRACK' THEN I LOSE POWER STEERING AND IT DIES. I'M LUCKY IF I CAN MAKE IT TO THE SIDE OF THE ROAD.I LIVE IN A RURAL AREA AND THE HIGHWAYS AROUND HERE ARE TWO LANE WITH MINIMUM SHOULDERS. SO WHEN THE CAR DOES THIS IT IS DANGEROUS. IT HAS HAPPENED 5 TIMES NOW. IT WILL RESTART AFTER ABOUT 15-30 MINUTES AND DRIVE JUST FINE. I'VE TAKEN IT TO A MECHANIC AND NOTHING SHOWS UP ON THE COMPUTER, EVERYTHING LOOKS GOOD. BUT ITS NOT, THIS IS BY FAR THE WORST OF THE PROBLEMS I'VE EXPERIENCED WITH THIS CAR AND THERE HAVE BEEN QUITE A FEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258360September 26, 2019
ELECTRICAL SYSTEM
I RECEIVED A NOTICE FROM GM THAT MY VEHICLE WITH THE ELECTRICAL CONNECTION TO THE ACCELERATOR PEDAL WHICH COULD CAUSE A A REDUCED POWER AND ACCELERATION CONDITION. HOWEVER, THIS IS NOT A RECALL AND I SHOULD NOT SEEK A REPAIR UNTIL I HAVE EVIDENCE THAT MY VEHICLE HAS THIS PROBLEM. THIS SOUNDS LIKE A SERIOUS SAFETY RISK TO ME. IF THIS CONDITION OCCURS WHEN I AM MERGING INTO TRAFFIC ON AN INTERSTATE, IT COULD CAUSE A SERIOUS ACCIDENT. APPARENTLY OWNERS ARE SUPPOSED TO WAIT FOR SUCH AN OCCURRENCE IN ORDER TO GATHER EVIDENCE OF A NEED FOR A REPAIR. I WANT GM TO TELL ME IF MY VEHICLE HAS THIS DEFECT IN ADVANCE AND, IF SO, REPAIR IT BEFORE THE DISASTER OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257652September 24, 2019
ELECTRICAL SYSTEM
MY CAR WOULD NOT START AND THE MALFUNCTION INDICATOR LIGHT WAS ILLUMINATED. THE BATTERY WAS CHARGED AND I TOOK IT FOR A RIDE THEN TURNED THE CAR OFF. IT WOULD NOT START AGAIN. WAITED UNTIL THE NEXT DAY AND IT STARTED IT AGAIN BUT THERE IS HESITATION IN STARTING. IT SEEMS LIKE THIS IS THE SAME THING THAT IS LISTED AS A RECALL BUT MY VIN IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257875September 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
STABILITY TRACKING LIGHT COMES ON RANDOMLY CAUSES TRANSMISSION TO KICK AND JURK COMES TO A STOP IN TRAFFIC . ELECTRONIC BRAKE LIGHT COMES ON , TELLING TO HAVE SERVICED. TOLD DEALER ABOUT PROBLEM .TOLD THEY COULDN'T FIND PROBLEM RESET COMPUTER. DEALER CODE WAS. PROGRAMED IN AND CONTINUES TO ACT UP OVER AND OVER. WAS TOLD IT WAS A SHORT PROBLEM. TOLD ME THEY RESOLVED THE PROBLEM WITH A USED PUMP IN TRANSMISSION! SORRY TO SAY DIDN'T FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257312September 23, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW-BEAM HEADLAMPS TURNED OFF WHILE VEHICLE WAS RUNNING. HIGH-BEAM LIGHTS STILL FUNCTIONAL. WHILE DRIVING, MY HEADLIGHTS WOULD SUDDENLY TURN OFF WITHOUT WARNING, AND I'D HAVE TO USE MY HIGH-BEAMS. AFTER A FEW SECONDS, THEY WOULD COME BACK ON. THIS HAPPENED A FEW TIMES, BUT NOW THE LOW-BEAMS DON'T COME ON AT ALL. THERE IS A RECALL FOR THIS ISSUE, BUT MY VIN ISN'T INCLUDED FOR SOME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257218September 22, 2019
AIR BAGS
AIRBAG LIGHT IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256605September 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, STATING THAT THE ENGINE POWER WAS REDUCED. THE VEHICLE BEGAN TO SLOW DOWN AND FAILED TO ACCELERATE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ENGINE BEGAN TO RUN PROPERLY. THE VEHICLE WAS NOT TAKEN TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255601September 16, 2019
UNKNOWN OR OTHER
THE BOXING OF MY KEYS HAS GIVEN OUT THE UNLOCK AND TRUNK AND OPENING THE DOORS THE RUBBER IS GONE OVER OF THE BLACK BLOCKING . I HAVE A 2010 BUICK LACROSS I WOULD LOVE HAVE SOME HELP WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253436September 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
MY VEHICLE STALLED OUT WHILE I WAS ON THE EXPRESS WAY. THEN IT WOULD NOT START WITHOUT A JUMP. CHECK ENGINE LIGHT CAME ON ALONG WITH TRACTION CONTROL LIGHT. COMPUTER PUT OUT A CODE P062F. NOW I HAVE TO GET A JUMP ALMOST EVERY OTHER DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253489September 5, 2019
SERVICE BRAKES
SOMETIMES WHEN BRAKES ARE APPLIED, THE CAR DOES NOT COME TO A SMOOTH STOP, BUT RATHER JERKS AHEAD AND TAKES A VERY LONG DISTANCE TO STOP. THIS OCCURS OFTEN ON SNOW COVERED ROADS BUT ALSO OCCURS ON DRY ROADS. MY DAUGHTER WAS IN A SMALL ACCIDENT BECAUSE THE CAR DID NOT STOP IN TIME. THE MESSAGE TO CHECK THE ABS OFTEN SHOWS. I HAVE JUST HAD A NEW BRAKE JOB WITH NEW ROUTERS BUT STILL GET THE MESSAGE TO CHECK AUTOMATIC BRAKING SYSTEM. THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND IT SEEMS THAT NOTHING WILL FIX IT. EVEN THOUGH THE CAR IS A 2008, IT ONLY HAS A LITTLE OVER 80,000 MILES. THE PROBLEM HAS OCCURRED BOTH ON CITY STREETS AND HIGHWAYS. (SINCE THE PROBLEM IS ON-GOING, SOME OF THE FOLLOWING QUESTIONS DO NOT APPLY. HOWEVER SINCE THE FIELDS ARE REQUIRED, I WILL HAVE TO PUT SOMETHING DOWN.)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11252093August 28, 2019
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
RADIO AND DASH COMPONENTS CUT OUT AND GO BLACK. THEN WHEN THEY COME.BACK ON A SERVICE BATTERY MESSAGE COMES ON THE DISPLAY BUT GOES AWAY WITHING A SECOND OR TWO. AND THE POWER STEERING WILL STOP WHILE ALL THIS IS HAPPENING IF TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252114August 28, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CONKLIN FANGMAN BUICK GMC (LOCATED AT 3200 MAIN ST, KANSAS CITY, MO 64111, (816) 759-0853), WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,421.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244775August 18, 2019
ELECTRICAL SYSTEM
THE POWER DOOR LOCKS DO NOT WORK PROPERLY EVEN WHEN USING THE INTERIOR SWITCHES. MOST OF THE TIME, DOORS MUST BE LOCKED OR UNLOCKED MANUALLY ! OUR 2008 BUICK LACROSSE CXL HAS LESS THAN 51,000 MILES AND SHOULD NOT HAVE THIS PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I'VE READ THAT PEOPLE WERE TRAPPED/ UNABLE TO GET OUT OF THEIR LACROSSE WHEN TRIP WAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244697August 17, 2019
AIR BAGS
AIR BAG LIGHT STAYS ON...I PURCHASED AS IS ..AN DEALER TOLD ME ITBHAS A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244409August 16, 2019
EXTERIOR LIGHTING
LOTS OF CONDENSATION IN RIGHT HEADLIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242729August 9, 2019
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE, BUT THE VEHICLE FAILED TO MOVE FORWARD. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO MOVE FORWARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE WRENCH, TRACTION CONTROL, AND STABILITRAK. IN ADDITION, THE SPEEDOMETER AND TEMPERATURE INDICATORS WOULD GO TO ZERO. ALSO, WHEN DRIVING 50 MPH, THE RPMS WOULD GO UP AND DOWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TEXAN GMC BUICK (18225 EASTEX FWY, HUMBLE, TX 77338, (281) 973-3117) SIX TIMES WHERE IT WAS DIAGNOSED THAT MULTIPLE FAILURE CODES WERE FOUND AND THERE WAS A LOSS OF COMMUNICATION. THE DEALER PERFORMED A CALIBRATION AND CLEARED ALL THE CODES. THE VEHICLE WAS TEST DRIVEN AND ALL THE GAUGES WERE AT ZERO. THE FOLLOWING FAILURE CODES WERE FOUND: U0100-U2099-U0140-U0120 (STORED IN TRANS, BCM, PARK BRAKE, FUEL PUMP CONTROL MODULE, ENGINE CONTROL MODULE FAILING INTERMITTENTLY, REPLACE ENGINE CONTROL MODULE ASSEMBLY, PERFORMED PROGRAMMING AND MOBILIZER LEARN AND SETUP PROCEDURES, CLEAR FAULT, AND ROAD TEST). THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LaCrosse