BMW 535i Complaints

536 consumer complaints on file.

#11222495June 25, 2019
FUEL/PROPULSION SYSTEM
WHILE WAITING BEHIND ANOTHER VEHICLE TO MAKE A LEFT HAND TURN MY VEHICLE STALLED AND WOULD NOT RESTART. HOWEVER, WHENEVER I OPENED THE DOOR IT WOULD START AND STOP WHEN THE DOOR WAS CLOSED. THE VEHICLE WAS TOWED TO SLOANE BMW OF DEVON, PA. SLOANE SAID THE PROBLEM WAS THE FUEL PUMP AND FUEL PUMP MODULE WHICH THEY REPLACED FOR WHICH I WAS CHARGED $1585.62. HOWEVER, THIS WAS NOT THE END. ON 3/28/19 WHILE PASSING ANOTHER VEHICLE ON A 4 LANE HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED SHAKING AND DECELERATING. OTHER DRIVERS BEHIND ME COULDN'T UNDERSTAND WHAT WAS HAPPENING AND MADE SOME DANGEROUS MOVES. FORTUNATELY A DRIVER IN THE RIGHT LANE ALLOWED ME TO GET THE VEHICLE TO THE SHOULDER OF THE ROAD. I TOOK THE CAR BACK TO SLOANE BMW AS HE FUEL PUMP THAT THEY HAD REPLACED WAS UNDER WARRANTY. SLOANE DECIDED THAT "THE ENGINE ECCENTRIC SHAFT ADJUSTMENT MOTOR IS INTERNALLY FAULTY AND CHARGED ME $169.99. TECH REPORTED "ALL PERFORMED NORMALLY" DESPITE NOT FINDING A PROBLEM WITH THE ECCENTRIC SHAFT SLOANE RECOMMENDED REPLACEMENT AT A COST OF $6109.71. LATER WHEN COPIES OF THE TEST WERE REQUESTED SLOANE SAID THEY DIDN`T HAVE THEM. AS A RESULT I AM STILL DRIVING A VEHICLE THAT PRESENTS A DANGER TO MY LIFE IN ORDER TO GT TO WORK. I HAVE CONTACTED MR. CLAUS EBERHART VP AFTER SALES AND MR. IAN ROBERTSON, BOARD MEMBER AT BMW NORTH AMERICA BUT NEITHER RESPONDED. THE ONLY GUIDANCE THAT I HAVE BEEN ABLE TO WAS IN AN ARTICLE I FOUND ONLINE THAT RECOMMENDED CAUTION WHEN ACCELERATING. IN ADDITION I HAVE FOUND THAT THERE WAS A RECALL 16V746000 FOR FUEL PUMP AND MODULE FOR WHICH I WAS NEVER NOTIFIED. REGARDING SLOANE BMW OF DEVON, PA. I HAVE FOUND THAT THEY HAVE COMMITTED CONSUMER FRAUD, "I HAD A PROBLEM OPENING THE TRUNK, SLOANE SAID IT WAS DUE TO THE LATCH- WANTED $677 REPAIR. ON LINE FOUND THAT TRUNK COULD BE OPENED BY SWITCH IN THE STORAGE BOX. LATCH WORKS TRUNK OPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218692June 8, 2019
FUEL/PROPULSION SYSTEM
FUEL PUMP RANDOMLY CAUSES ENGINE FAILURE DURING NORMAL DRIVING CONDITIONS CAUSING IT TO MALFUNCTION, STALL ENGINE, AND ENDANGER THE CARS OCCUPANTS SAFTEY IN NORMAL TO HEAVY TRAFFIC CONDITIONS. THE FUEL PUMP WILL RESET ITSELF AFTER 5-10 MINUTES AND THE CAR WILL START AGAIN ALLOWING IT TO THEN SAFELY EXIT THE ROADWAY.. THIS ISSUE IS RANDOM IN OCCURANCE. IT COULD HAPPEN TWICE IN ONE DAY, OR IT COULD HAPPEN ONLY TWICE IN ONE MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218248June 6, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 BMW 535I. WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO ACCELERATE ON ITS OWN. THE CONTACT SWITCHED TO MANUAL TRANSMISSION, DOWNSHIFTED INTO FIRST GEAR, AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT PULLED OVER AT A FUEL STATION AND NOTICED THAT THE RPMS WERE INCREASING WHILE THE VEHICLE WAS IN PARK. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210575May 29, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I HAVE HAD SEVERAL PROBLEMS. 1. BOTH HEAD LIGHTS BECAME FILLED WITH CONDENSATION/WATER. I TOOK IT TO A BMW DEALERSHIP. THEY PERFORMED A BMW DIAGNOSIS. I WAS TOLD THAT THE MOST LIKELY CASE WAS THE COLD AIR. THEY CHECKED FOR EXCESS AIR LEAKS IN BOTH HEAD LIGHTS BUT DID NOT FIND EXCESS AIR LEAKS. (SEE ATTACHED STATEMENT) THEY ALSO REPLACED A GASKET, OIL FILTER HOUSING. THE OIL FILTER HOUSING WAS ALLOWING OIL TO LEAK OUT FROM THE ENGINE 5.8. THEY PERFORMED REMOVAL AND REPLACEMENT OF THE OIL FILTER HOUSING GASKET AND WASHED DOWN THE ENGINE OF THE OIL RESIDUE. THE INCIDENTS WERE DIAGNOSED AND REPLACE ACCORDINGLY ON JAN. 24. 2019. JUST RECENTLY, ABOUT 5 DAYS AGO TODAY, MY CAR STARTED MAKING A WEIRD LOUD NOISE LIKE A GARBAGE TRUCK MAKES WHEN IT GOES FROM STOP TO STOP. IT MADE THAT SOUND WHEN DRIVING, AS WELL AS WHEN PARKED WITH THE ENGINE RUNNING. AT THE SAME TIME, I WAS NO LONGER ABLE TO OPEN MY TRUCK WITH NEITHER THE INSIDE BUTTON OR MY KEYS. I TOOK MY CAR TO A REPAIR SHOP THAT WAS CLOSE BY. THE OWNER USED TO WORK FOR BMW SERVICE CENTER AS A MECHANIC BEFORE STARTING HIS OWN BUSINESS. STRANGELY, THE CAR DID NOT MAKE THE SOUND IN HIS PRESENCE ALTHOUGH IT WAS LEFT RUNNING. I LEFT HIS SHOP AND WAS HEADING HOME WHEN SUDDENLY I GOT A RED ERROR MESSAGE WARNING ME THAT THE ENGINE HAD OVER HEATED AND THAT I SHOULD DRIVE SLOWLY AND/OR PULL OVER AS OVER HEATING COULD CAUSE THE VEHICLE TO CATCH ON FIRE. THE MESSAGE ALSO SAID THE VEHICLE NEEDED COOLANT. I PURCHASE THE COOLANT ACCORDING TO THE MANUAL, BUT THE CAR OVERHEATED ONCE AGAIN WHEN I BEGAN TO DRIVE IT. I ALLOWED IT TO COOL DOWN AND DROVE IT HOME. I POPPED THE HOOD AFTER IT COOL DOWN AGAIN AND NOTICED A GREASY/OILY DARK BROWN SUBSTANCE IN COOLANT/RADIATOR HOLE. FROM WHAT I READ, IT'S A BLOWN HEAD GASKET. I ONLY HAVE 74963 MILES ON MY 2011 535I BMW. ALL SERVICES ARE UP TO DATE. MY NEXT SERVICE ISN'T DUE FOR 4000 MILES 03/2020 *AS INVALID VIN *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210462May 28, 2019
ELECTRICAL SYSTEM
MY 2015 BMW 535I XDRIVE WITH LESS THAN 50K MILES HAD THE DOOR LOCK ACTUATOR STOP WORKING. IF YOU TRIED TO OPEN THE DOOR (ONCE THE CAR WAS IN PARK, OR TURNED OFF) AND THE LOCK BUTTON WOULD COME UP AND GO BACK DOWN BUT WOULD NOT UNLOCK. THE ONLY WAY TO GET THE DOOR TO UNLOCK WAS TO PUSH THE UNLOCK BUTTON ON THE CENTER CONSOLE. I HAVE READ ONLINE THAT THIS HAS BEEN AN ISSUE ON MULTIPLE VERSIONS OF BMW'S AND OVER QUITE A FEW YEARS AND HAS NEVER BEEN CORRECTED. THIS COULD BE A DEADLY ISSUE. IF SOMEONE WAS IN THE PASSENGER SEAT AND THE DRIVER WAS INCAPACITATED AND THE PASSENGER DID KNOW WHERE THE DOOR LOCK BUTTON WAS ON THAT CAR. THEY WOULD BE STUCK. I AM NOW AT A LITTLE OVER 55K MILES AND NOT THE ACTUATOR ON THE DRIVERS SIDE IS NOW GOING OUT. I HAVE SEEN ON MULTIPLE BMW FORUMS PEOPLE CONTINUOUSLY TALKING ABOUT THIS ISSUE. SOMETHING NEEDS TO BE DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209210May 22, 2019
AIR BAGS, SEAT BELTS, SEATS
DRIVER RESTRAINT SYSTEM MALFUNCTION WARNING DISPLAYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207323May 13, 2019
FUEL SYSTEM, DIESEL, ENGINE
TL* THE CONTACT OWNS A 2010 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE WHILE IN TRAFFIC BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE PASSENGER REAR SIDE OF THE VEHICLE DROPPED CLOSER TO THE ROAD AND WAS DRAGGING WHILE DRIVING. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD BUT DID NOT NOTICE WHAT CAUSED THE FAILURE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO NALLEY BMW OF DECATUR DEALER, LOCATED AT 1606 CHURCH ST, DECATUR, GA 30033, (404) 994-4329, FOR THE STALLING FAILURE AND IT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206285May 8, 2019
FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL PUMP FAILED. THIS PART HAS BEEN HIGHLY PUBLICIZED AS FAULTY. INCLUDING RECALLS AND EXTENDED WARRANTEES. THE FAILURE AT HIGH SPEEDS CAUSED STALLING AND WAS VERY DANGEROUS. BMW FAILED TO REPLACE FOR FREE THE HIGH PRESSURE FUEL PUMP AND CHARGED ME FULL PRICE. FAILURE TO HONOR RECALL/WARRANTY. IT HAS BEEN NOTED 150,000 PLUS VEHICLES ARE AFFECTED. THIS NEEDS TO BE A MANDATORY RECALL AND PAID IN FULL BY BMW. SEEKING INVESTIGATION AND REIMBURSEMENT. I HAVE THE INVOICE IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205329May 2, 2019
FUEL/PROPULSION SYSTEM
THE RECALL NUMBER 16V746000 ON 2012 BMW FUEL PUMP IS INSUFFICIENTLY EXECUTED BY THE MANUFACTURER AS IT DID NOT INCLUDE MY CAR (VIN #[XXX]). I HAVE ENCOUNTERED A SAFETY HAZARD DURING DRIVING AND THE CAR STALLED IN THE MIDDLE OF BUSY EXPRESSWAY. CANNOT RESTART AND CAR TOWED WITH HELP FROM POLICE. AFTER DEALER DIAGNOSE PROBLEM WITH FUEL PUMP BUT REFUSE TO HONOR THE RECALL ON MY FIX EVEN IT IS OF SAME MODEL AND YEAR. APPARENTLY MANUFACTURER DID NOT INCLUDE "ALL" AFFECTED VEHICLES AFFECTED WITH THE DEFECTIVE PARTS. PLEASE OPEN ANOTHER RECALL OR EXTEND THE RECALL OF AFFECTED VEHICLES. I HAVE FILED A COMPLAINT TO BMW NORTH AMERICA AND HOPEFULLY YOUR AGENCY CAN FOLLOWUP ON THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204728April 30, 2019
FUEL/PROPULSION SYSTEM
VEHICLE STALL INTERMITTENTLY WHILE DRIVING ON LAWRENCE EXPRESSWAY. SOMETIME CANNOT RESTART. ENGINE CODE REVEALED FUEL PUMP ISSUE 481B01 EKPS CONTROL VOLTAGE TOO LOW. THERE IS A RECALL ON 2012 BMW 535I ON FUEL PUMP BUT DEALER REFUSED TO REPLACE ACCORDING TO RECALL SINCE THE VIN DO NOT SHOW UP IN THEIR SYSTEM. (EVEN THE YEAR AND MODEL IS PART OF THE RECALL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204069April 27, 2019
AIR BAGS, SEAT BELTS, SEATS
ALL THE BMW HAVE RECALL ABOUT AIRBAG AND SEAT BELT ,WHY MY 535I BMW 2010 ITS NOT UNDER RECALL,.I HAVE MY LIGHT ON AND I'M SCARED DRIVING IT LOOKS LIKE I'M NOT SAFE,I WAS DRIVING TH CAR IN CITY AND I STOPPED TO DROP OFF MY WIFE SHE TAKE OUT SEAT BELT AND SHE STAND THE LIGHT COMING ON ,IT SAID RESTRAINED SYSTEM MUNFLUCTION .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203216April 23, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY EXPLODED AS I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196472April 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 535I. WHILE DRIVING 40 MPH, THE VEHICLE MISFIRED AND IDLED ROUGHLY. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. BLAGOI'S INTERNATIONAL CAR SERVICE (1880 RIVERSIDE DR, COLUMBUS, OH 43221, (614) 486-2449) DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194208April 5, 2019
ENGINE
I WAS DRIVING BACK TO DALLAS ,TX. ON I 20 ON MARCH 22 WHEN I HEARD A NOISE . THE SOUND BECAME LOUDER AND I CAME TO A STOP AND TO SEE IF I COULD FIGURE OUT WHAT WAS GOING ON BUT IT HAD GOTTEN DARK SO I CONTINUE ON UNTIL I GOT HOME AND CHECK UNDER THE HOOD. THE CAR WAS MAKING A LOUD KNOCKING SOUND. ON MONDAY I TOOK THE CAR TO A CERTIFIED BMW MECHANIC AND 3 DAYS LATER HE INFORMED ME THAT THE ENGINE WAS GOING TO HAVE TO BE REPLACED.THE CAR HAS ONLY 68 K MILES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186943March 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WAS DRIVING SUDDENDLY CAR LOST SPEED TO 20MPH RPMS REVED UP TO 4000. WOULD NOT GO ANY FASTER HAD TO PULL OVER THE CAR PUT ITSELF IN NEUTRAL THEN TURNED ITSELF OFF FEW MINUTES LATER WAS ABLE TO TURN THE CAR BACK ON AND RESUME DRIVING .. IT WA A CITY STREET CLEAR WEATHER HE POWER TRAIN MALFUNCTION WASINDICATED ON THE SCREEN VERY UNSAFE TO DRIVE ON CITY STREETS PLUS INTERSTATE HIGHWAYS THROUGH ATLANTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185052March 8, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 535I. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE FUEL MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. AN APPOINTMENT WAS SCHEDULED WITH THE INDEPENDENT MECHANIC TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184969March 7, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR REDUCED POWER, SHAKES AND WILL NOT RUN ANYMORE. IS SO UNSAFE TO BE DRIVING THIS SPECIALLY IN THE FWY VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183886March 4, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I CHECK ENGINE LIGHT COMES ON ABOUT SOMETHING WITH A FUEL LEAK AND BMW SAYS IT'S SOMETHING TO DO WITH ADMISSIONS! I WOULD LIKE THIS TO BE TAKEN CARE OF PLEASE. THIS IS A REAL ISSUE. THE OTHER ISSUE IS THE ELECTRIC CALIPERS GET STUCK AND CAUSE A BIG BANG WHEN U PULL OUT OF THE PARKING SPOT WHEN YOU FIRST LEAVE. DON'T HAPPEN AFTER THAT. THE MECHANIC SAID THIS WAS THE PROBLEM CAUSE EVERYTHING ELSE LOOKED FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181395February 20, 2019
FUEL/PROPULSION SYSTEM
VEHICLE WAS OPERATING ON PUBLIC HIGHWAY AT 40 MPH IN FORWARD GEAR. ELECTRONIC FUEL PUMP STOPPED CAUSING IMMEDIATE ENGINE POWER FAILURE AND LOSS OF FORWARD MOVEMENT CONTROL. IT WAS SNOWING AND THERE WAS NO SHOULDER. NO SAFE LANE OR OTHER AREA TO COAST IMMEDIATELY INOPERABLE VEHICLE INTO. HEAVY TRAFFIC REPEATEDLY NEARLY COLLIDED. NO WAY TO SECURE IMMEDIATE SAFE REMOVAL OF INOPERABLE VEHICLE OFF ROADWAY. EMERGENCY FLASHERS QUIT AFTER 30 MINUTES. WRECKER TOO 2.5 HOURS TO ARRIVE, WHILE DRIVE WAS FORCED TO CHOOSE BETWEEN UNSHELTERED FREEZING SNOW AND ICE, AND REMAINING IN VULNERABLE VEHICLE FOR TOW TRUCK TO ARRIVE. VEHICLE DISPLAYED "FUEL PUMP FAILURE" ON DIAGNOSTIC LCD SCREEN IN VEHICLE. THREE HOURS LATER, VEHICLE STARTED UP AND RAN WITHOUT INCIDENT, AFTER SITTING. PROBLEM HAS OCCURRED THREE TIMES OVER THE PAST FIFE YEARS, AND OCCURS WITHOUT WARNING WHILE ENGINE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175100February 7, 2019
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING AT 50MPH WITH ACTIVE CRUISE ACTIVATED. VEHICLE IN FRONT WAS SLOWING DOWN. I APPLIED BRAKES TO SLOW DOWN AND ALL OF A SUDDEN THE BRAKES FREEZE AND LOCK UP. I HAD TO OVERPOWER THE BRAKES AND TRAVELLED A FEW HUNDRED YARDS TO FIND A SAFE PLACE TO PULL OVER. CAR TOWED TO DEALER. THEY REPLACED THE STABILITY CONTROL MODULE AND THE DAMAGED BRAKES AND SAID THE VEHICLE IS SAFE TO DRIVE. I FOLLOWED UP WITH BMW HEADQUARTERS LOOKING FOR ANSWERS AS TO HOW A VEHICLE CAN HAVE BRAKE LOCK UP AS A FAIL SAFE CONDITION OF THE STABILITY CONTROL SYSTEM. NO SATISFACTORY ANSWERS.THEY TOLD ME THEY DID NOT RECEIVE THE DEFECTIVE UNIT FOR ANALYSIS OF SUCH A SERIOUS SAFETY ISSUE. I BELIEVE THIS FAILURE MODE IS LIKELY HAPPENING TO ANOTHER BMW VEHICLES AND BMW REFUSES TO PROVIDE INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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