BMW 328xi Complaints

460 consumer complaints on file.

#11195515April 10, 2019
AIR BAGS
SYSTEM RESTRAINTS PASSENGER SIDE. WILL NOT RESET. CONTINUES TO ILLUMINATE RESTRAINT ERRORS. HAPPENED WHILE DRIVING, AND STAYS ON WHEN PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194756April 8, 2019
AIR BAGS, SEAT BELTS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
FAULT IN PASSENGER-RESTRAINT SYSTEM.EFFECTING AIRBAG,BELT TENSION OR BELT-FORCE LIMITER. RESTRAINT SYSTEM MALFUNCTION. WHAT IS THAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192030March 27, 2019
ELECTRICAL SYSTEM, ENGINE
MY VEHICLE WHILE DRIVING WILL SHUT OFF BUT WITH POWER AT LEAST TWO TIMES. ONCE I RESTART THE CAR AND CONTINUE TO DRIVE THE CAR THEN SHUTS OFF COMPLETELY AND LOSES ALL POWER. THE VEHICLE THEN WILL NOT HAVE ANY HEAD LIGHTS, TURN SIGNALS OR HAZARD LIGHTS WON'T WORK EITHER. TO TRY AND REMEDY THE PROBLEM, THE POWER ADAPTER HAD BEEN REPLACED ONLY FOR THE VEHICLE TO HAVE THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186915March 14, 2019
POWER TRAIN
THE CAR HAD RECENTLY HAD ITS 8 SPEED AUTOMATIC TRANSMISSION FLUID CHANGED. THE TRANSMISSION WAS NOT REFILLED TO THE CORRECT CAPACITY AND WAS LOW. THE CAR BEGAN EXHIBITING DRIVETRAIN ERRORS AND WENT INTO LIMP MODE. THE PROBLEM IS THAT THE COMPUTER AUTOMATICALLY SHIFTED THE CAR INTO PARK WHILE I WAS DRIVING IT. AS I APPROACHED A STOPLIGHT AND SLOW DOWN TO AROUND 6 MILES AN HOUR THE COMPUTER AUTOMATICALLY PUT THE CAR IN PARK CAUSING SIGNIFICANT GRINDING OF THE SHARK LOCKING GEAR. THERE IS A BUG IN THE CONTROL SOFTWARE DID NOT RECOGNIZE THE CAR WAS ROLLING AT A RELATIVELY HIGH SPEED WHEN IT DECIDED TO PUT THE CAR IN PARK. THE COMPUTER SHOULD NOT PUT THE CAR IN PARK IF THE CAR IS FULLY UNDERWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183568March 1, 2019
ENGINE
**PRESS BMW TO ISSUE RECALL** 2013 BMW 328I - XDRIVE HAS FAULTY TURBO ACTUATOR DESIGN. BMW CORRECTED THE DESIGN OF TURBO ACTUATOR ARM IN SUBSEQUENT MODELS. BMW REALIZED IT WAS THEIR DESIGN MISTAKE. TURBO ACT ARM BREAKS VERY EASILY. LOT OF CUSTOMERS HAVE BEEN MADE TO SPEND A FORTUNE (>$3000) TO FIX THIS ISSUE. 2013 WAS THE LAUNCH MODEL FOR THIS GENERATION. BMW HAS CORRECTED THE DESIGN OF ARM IN 2014 ONWARDS MODEL. TURBO IS ONE OF THE MOST EXPENSIVE PART ON THESE LUXURY CARS. 2013 MODEL OWNERS WERE LEFT TO FIX IT ON THEIR OWN EXPENSE, EVEN AFTER THEY REALIZED THEIR DESIGN WAS FAULTY. ARMS HAVE BROKEN IN LESS THAN 4 YEARS (LESS THAN 40K MILES). BMW SHOULD BE PRESSED TO ACCEPT FAULT AND PAY BACK CUSTOMERS WHO WERE MADE TO PAY THEMSELVES. AN INQUIRY SHOULD ALSO BE REQUESTED FOR HOW MANY CARS DID BMW FIX FOR THE SAME ISSUE WHILE THE VEHICLE WAS UNDER ORIGINAL WARRANTY. BMW BLOGS ARE FULL OF SAME ACTUATOR ARM ISSUE. I WORK IN AUTOMOTIVE FIELD IN DETROIT. SIMILAR ACTIONS HAVE BEEN TAKEN AGAINST OTHER BRANDS FOR SIMILAR ISSUES. I KNOW MORE THAN 2 PEOPLE WHO FACED THE SAME ISSUE, WHICH PUSHED ME TO INVESTIGATE THIS ISSUE FURTHER. THANK YOU! GOD BLESS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174388February 4, 2019
STRUCTURE:BODY
BOTH THE DRIVER AND PASSENGER DOOR LOCKS OCCASIONALLY FAIL TO UNLOCK PREVENTING EXIT FROM THE VEHICLE. THIS HAS OCCURRED ABOUT 12-15 TIMES TO EITHER MY WIFE OR MYSELF. THERE IS A MASTER LOCK/UNLOCK BUTTON THAT WILL UNLOCK THE DOORS. NEVER THE LESS, THIS DEFECT COULD BE A SERIOUS PROBLEM IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171543January 23, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL .......DRIVER'S FRONT AIR BAG. NHTSA RECALL NUMBER16V071 BLOWER MOTOR WIRING NHTSA RECALL NUMBER17V676 POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER NHTSA RECALL NUMBER17V683................. NOTHING HAS HAPPENED YET BUT ALOT ARE CATCHING ON FIRE DUE TO THESE PROBLEMS....AND I DONT JUST HAVE 1 I HAVE 2 FIRE ISSUES AND ONE MAJOR WITH THE AIRBAG...... IVE CONTACTED BMW SERVERAL TIMES BUT I HAVENT GOT A EMAIL OR CONTACTED BACK FROM SERVICE TO FIX THESE ISSUES.... THE CAR IS MY LIVELYHOOD SO I FEEL LIKE JUST BUYING THE PARTS MYSELF AND FIXING THEM OTHER THAN THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162240December 18, 2018
STRUCTURE:BODY
THE VEHICLE WAS STATIONARY IN A GARAGE. WITH VEHICLE EITHER RUNNING OR NOT RUNNING, WE WERE UNABLE TO EXIT THE VEHICLE AS WE WERE UNABLE TO UNLOCK AND OPEN BOTH FRONT AND THE LEFT REAR DOORS, FROM THE INSIDE (USING THE DOOR LEVERS, CENTRAL LOCKING SYSTEM BUTTON, AND REMOTE) OR FROM THE OUTSIDE (USING THE DOOR HANDLE, KEY, AND REMOTE). THE ONLY WAYS TO EXIT THE VEHICLE WERE TO CLIMB THROUGH A WINDOW OR OVER THE FRONT SEATS (DIFFICULT) TO ACCESS THE RIGHT REAR DOOR. TO GET THE DOORS TO UNLOCK, I NEEDED TO REPLACE A FUSE IN THE FUSE PANEL AND DISCONNECT THE BATTERY FOR AT LEAST 30 SECONDS. THIS COULD BE A DEATH TRAP IF IN AN ACCIDENT, HIGH WATER, EXTREME COLD, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160929December 12, 2018
STRUCTURE:BODY
THE DOOR LOCK ACTUATORS ARE KNOWN TO BE DEFECTIVE IN THAT IF ONE PULLS ON THE HANDLE, THE DOOR WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE, MEANING THE ONLY WAY TO UNLOCK THE DOOR IS BY USING ELECTRONIC UNLOCK BUTTON. IF THE CAR IS IN A WATER ACCIDENT, FIRE, OR ANY OTHER SITUATION WHERE THE BATTERY IS NO LONGER OPERABLE, THE OCCUPANTS WILL BE TRAPPED INSIDE, UNABLE TO ESCAPE AS THE DOORS WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE. BMW IS AWARE OF THE ISSUE AND HAS A REPLACEMENT PART, HOWEVER IF THE VEHICLE IS OUT OF WARRANTY THEY WILL NOT FIX IT VOLUNTARILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156735December 7, 2018
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
FAILED PRESSURE MAT SENSOR, PASSENGER AIRBAGS DISABLED BMW FAILURE CODE (93C3 OC3) SERVICE BULLETINS ISSUED, HOWEVER EXISTING RECALLS DO NOT COVER MY VIN. CURRENT CONDITION LEAVES PASSENGER AIRBAG DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154926November 30, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HENDRICK BMW, 6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704)-321-4851) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155177November 30, 2018
ENGINE
"BMW RECALL" PCV VALVE IN THE VALVE COVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154263November 27, 2018
ELECTRICAL SYSTEM
RECALLS FOR VALVE HEATER AND BLOWER MOTOR WIRING CANNOT BE FIXED UNTIL MARCH 6, 2019. THIS DATE IS VERY FAR AND THERE SHOULD BE CLOSER DATES TO REMEDY THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152464November 19, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT DETECTED A BURNING ODOR OUTSIDE AND INSIDE THE VEHICLE WHILE WAITING TO RECEIVE THE RECALL REPAIRS. ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, 1-(845) 782-4269) STATED THAT THERE WERE NO AVAILABLE DATES TO SCHEDULE THE RECALL REPAIRS UNTIL MID FEBRUARY OF 2019. THE DEALER DID NOT MENTION IF THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11151963November 16, 2018
ENGINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 BMW 328XI. EVER SINCE THE VEHICLE WAS PURCHASED, THE FRONT END VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE MOUNT BRACKET BOLTS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. *JS *BF *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150196November 8, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
11/2016 - CAR STALLED ON THE INTERSTATE AND WOULDN'T RESTART. COMPLETE POWER FAILURE (ENGINE, BRAKES, STEERING) - MECHANIC REPLACED A GAS VALVE. THE EXACT SAME PROBLEM HAPPENED TWICE MORE. BMW REPLACED THE FUEL PUMP AND NOW WANTS TO REPLACE THE CONTROL MODULE. ALL THIS WITHIN 3000 MILES. SEEMS LIKE A MAJOR FUEL SYSTEM FAILURE. 04/03/18-104795 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -BLOWER MOTOR RECALL WAS PERFORMED DUE TO THE FACT THAT YOURS WAS INOPERABLE -PCV VALVE RECALL -CHECK ENGINE LIGHT WAS ON AND THE CAUSE WAS THE FUEL PUMP. CAR HAS BEEN DRIVEN 2766 MILES IN BETWEEN THE NEXT VISIT. 09/28/18-107561 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -A/C SERVICE DUE TO THE A/C NOT BEING COLD ENOUGH. -SLUGGISH RUNNING (CAUSE WAS THE DIFFERENTIAL PRESSURE SENSOR) AN EMISSIONS ITEM THAT HAS NOTHING TO DO WITH THE FUEL PUMP AND THE VEHICLE ALSO NEEDED THE (CHARCOAL CANISTER) REPLACED, ALSO AN EMISSIONS ITEM. CAR HAS BEEN DRIVEN 487 MILES 10/23/18-108048 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -AWD/ABS/EMERGENCY EBV LIGHT IS ON-( THIS IS CONTROLLED BY THE VTG MODULE) I'M NOT GETTING A SIGNAL FROM THIS MODULE. AFTER INSPECTING WHAT WE COULD OF THE MODULE THAT IS WHEN THE TECHNICIAN FOUND THAT THERE WAS WATER IN THE PASSENGER REAR FLOORBOARD. -FUEL PUMP MESSAGE ON THE SCREEN (CAUSE IS THE EKPS MODULE) THE MODULE CONTROLS WHAT THE FUEL PUMP DOES. IF THIS MODULE IS MALFUNCTIONING THEN THE FUEL PUMP ISN'T OPERATING PROPERLY RESULTING IN THE 'FUEL PUMP' MESSAGE ON THE SCREEN. IT IS THE SAME ISSUE, YET THEY HAVE "FIXED" TWO DIFFERENT PARTS OF THE FUEL SYSTEM ALREADY. WHAT ARE THE ODDS THAT A THIRD, EVEN MORE EXPENSIVE PART WOULD FAIL SO SOON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144012October 30, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, A STRONG ELECTRICAL BURNING ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED A FUME-LIKE ODOR INTENSIFIED. TOWNE BMW (8215 MAIN STREET, WILLIAMSVILLE, NEW YORK, (716) 505-2100) WAS MADE AWARE OF THE RECALLS VIA A VOICEMAIL MESSAGE BUT THE CONTACT STATED THAT THERE WAS NO RESPONSE FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. PARTS DISTRIBUTION DISCONNECTS FOR NHTSA CAMPAIGN NUMBER 17V683000 (ENGINE AND ENGINE COOLING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142749October 25, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEAT BELTS
THE SEATBELT LIGHT IS ON AS IF THERE IS SOMEONE IN THE CAR WITHOUT A SEATBELT ON. THE AIRBAG LIGHT IS ON AND THE ENGINE LIGHT AS WELL. THEY ALL POPPED UP AROUND THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142291October 23, 2018
UNKNOWN OR OTHER
SEVERAL TIMES, WHEN THE VEHICLE WAS IN PARK AND STATIONARY, THE DOOR LATCH FAILED TO UNLOCK THE DOOR. THE LATCH WAS PULLED REPEATEDLY BUT THE LOCK DIDN'T UNLOCK AND THE DOOR COULDN'T BE OPENED. THE DOOR LOCK WAS UNLOCKED USING THE BUTTON ON THE INSTRUMENT PANEL. THIS HAPPENED SEVERAL TIMES, MOST RECENTLY MONDAY, AND IT WAS TAKEN FOR SERVICE AT BMW ROANOKE BUT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM OR RECREATE IT WHEN THEY TESTED THE VEHICLE. I HAVE AN IPHONE VIDEO OF WHAT IS GOING ON IF YOU WANT TO VIEW IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141771October 22, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE PREVIOUS OWNER HAD NOT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM) PRIOR TO SELLING THE VEHICLE. THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL AND THE HEATER FAILED TO WORK. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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