BMW 328xi Complaints

460 consumer complaints on file.

#10671488January 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 BMW 328XI. WHILE DRIVING BETWEEN 15- 25 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE TEETH, LEFT SIDE OF THE FACE, AND THE JAW THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT DENTAL AND PLASTIC SURGERY WERE REQUIRED FOR THE INJURIES. A POLICE REPORT WAS FILED. THE SPECIFICS OF THE CONDITION OF THE VEHICLE WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10671180January 8, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328XI. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE R & R BATTERY, THE COMPUTER REGISTRY BATTERY, AND THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,242. UPDATED 02/05/15*LJ UPDATED 6/10/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663489December 10, 2014
ENGINE, STRUCTURE:BODY
CAR FRONT END SHAKING AND BANGING. BROUGHT TO REPAIR. WAS TOLD THAT THE ENGINE MOUNTING BOLTS WERE SHEARED OFF. NEED TO HAVE BOLTS REMOVED AND REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660304November 23, 2014
AIR BAGS
BMW 328XI WAS T-BONED BY TOYOTA HIGHLANDER ON DRIVER'S SIDE OF BMW. HIGH IMPACT WITH SUBSTANTIAL DAMAGE AND BODILY INJURY. BMW AIRBAGS FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10659932November 21, 2014
POWER TRAIN, ENGINE
2007 BMW 328 XI WITH 67K MILES ON IT, FIRST THE CAR WOULDN'T GO IN REVERSE THEN A FEW DAY LATER WHILE DRIVING ON THE AUTOBAHN THE CAR STOPPED WORKING. THE ENGINE STAYED ON BUT I WAS UNABLE TO GET ANY POWER. HAD THE CAR TOWED OVER 150 MILES BACK TO MY HOUSE ONLY TO FIND THAT I NEED A NEW TRANSMISSION. I HAVE CALLED BMW AND AM WAITNG ON A CALL BACK TO SEE WHAT THEY WILL COVER. I HAVE READ A TON OF COMPALINTS ONLINE ABOUT THIS ISSUE, THERE WAS ALSO A LAW SUIT FILED BACK IN 2008 AGAINST BMW FOR 2000-2006 MODELS HAVING BAD TRANSMISSION. IF BMW DOESNT RESOLVE THIS ISSUE IN A TIMELY MANNER, I WILL ALSO TAKE THEM TO COURT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654431November 12, 2014
SERVICE BRAKES
THIS IS A BRAND NEW VEHICLE LEASE BMW 2015 328XI , FOR MY WIFE - WE JUST PICKED IT UP ON 10/31/14, THE BRAKES FAILED TO RESPOND!!!!!!! MY WIFE WAS DRIVING WITH MY DAUGHTER AND THE CAR WOULD NOT STOP WITH HER FIRMLY PRESSING ON THE BRAKES APPROACHING A BUSY INTERSECTION!!!! SHE FINALLY GOT IT TO STOP AFTER SHIFTING IT INTO PARK. EXTREMELY DANGEROUS!!! THEY SHOULD REPLACE THIS NEW VEHICLE FOR US IMMEDIATELY WITH ANOTHER ONE OF EQUAL OR HIGHER VALUE THAT WE CAN HOPEFULLY TRUST ASSEMBLED PROPERLY IN GERMANY. THIS BMW DEALER NEVER TOLD US HE WAS GETTING US ONE FROM SOUTH AFRICA. NOW, BMW OF CAN'T FIGURE OUT WHAT THE PROBLEM IS!! THE VEHICLE MUST HAVE RELIABLE BRAKES. ALL THE DEALER HAS TO SAY SO FAR IS HE CAN'T FIND THE PROBLEM AND IS CALLING THE MAIN OFFICE TO HAVE SOMEONE TAKE A LOOK. WE DON'T WANT TO BECOME A STATISTIC BECAUSE THEY ARE TOO INCOMPETENT TO FIND THE PROBLEM. PLEASE RECALL IT AND PROTECT US SO WE CAN GET ANOTHER CAR!!!! I EXPECT BMW AND THE NHTSA TO ADDRESS THIS URGENT VERY SERIOUS MATTER IMMEDIATELY. THANK YOU. IT WILL NOT BE ACCEPTABLE FOR THEM TO RETURN THIS DEATH TRAP VEHICLE TO US AFTER SOME GUY AT THE DEALERSHIP OR VISITING THE DEALER FROM THE MAIN OFFICE SAYS HE CAN'T FIND ANYTHING IN SUCH A HIGHLY COMPLEX VEHICLE. IF THE ISSUE IS NOT COMPLETELY FOUND AND REMEDIED THE VEHICLE WILL HAVE TO BE REPLACED. WE ONLY HAD IT FOR A WEEK AND ONLY GOT TO DRIVE IT IN THE AREA A FEW TIMES UNTIL THIS. IT'S BEEN BACK AT BMW DEALER SINCE SATURDAY 11/8/14. THEY PICKED IT UP ON A FLATBED TRUCK. THE NHTSA SHOULD RECALL IT FOR BRAKE FAILURE!!!!!!!!!!! AFTER LOOKING UP BMW BRAKE FAILURE I NOW SEE REPORTS FROM YOU ON THE RECALL OF 2012-2014 BMW'S FOR BRAKE FAILURE!!!!!! THE PROBLEM SEEMS TO BE CONTINUING IN 2015 AND THEY ARE NOT ADMITTING IT!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654087November 11, 2014
ELECTRICAL SYSTEM
WHEN I STARTED THE CAR UP THE PARKING LIGHT MALFUNCTION LIGHT CAME ON. THIS IS 7 DAYS AFTER I GOT THE CAR OUT OF THE SHOP FOR THE ENGINE LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651043October 29, 2014
ENGINE
ENGINE LIGHT APPEARED WHICH IS RESULTING IN A REPLACEMENT OF THE THERMOSTAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650721October 28, 2014
UNKNOWN OR OTHER
RIDING DOWN THE HIGHWAY AND A WARNING LIGHT COMES ON STATING STEERING WHEEL LOCKED, SO I PULLED OFF THE ROAD AND TURNED THE POWER OFF TO READ UP ON THE WARNING LIGHTS, I GOT A LOCKED STEERING WHEEL AND CAR WOULD NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650776October 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE VIBRATED AND IDLED ROUGHLY. THE CONTACT MENTIONED THAT WHEN MAKING SHARP LEFT TURNS, A THUMPING NOISE WAS HEARD FROM THE PASSENGER SIDE OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT ALL FOUR MOTOR MOUNT BOLTS WERE FRACTURED OUT OF THE BLOCK AND THAT THE ENGINE SHIFTED SIGNIFICANTLY, WHICH WAS POTENTIALLY CAUSED BY A POTHOLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643539October 9, 2014
AIR BAGS
I HAVE A RESTRAINT SYSTEM MALFUNCTION ALERT COMING IN END OF MAY 2014. THE DEALER SAID IT WAS THE AIRBAG IN HEADREST AND REPLACED IT. LESS THAN A MONTH THE RESTRAINT SYSTEM MALFUNCTION CAME ON AGAIN. I TOOK THE CAR THIS TIME TO MY NORMAL DEALER AND THEY COULD NOT FIND AN ISSUE. THEY RESET THE MALFUNCTION ALERT ON JULY 2 2014. THE MALFUNCTION ALERT FOR THE RESTRAINT SYSTEM RETURNED, I AGAIN TOOK THE CAR TO THE DEALER IN IRVINE THE ONE THAT RESET THE ALERT IN JULY. THIS TIME I EXPLAINED TO THEM THEY NEEDED TO FIND WHAT THE ISSUE IS. AFTER AN ENTIRE DAY THEY GAVE ME A CALL AND SAID THEY FINALLY FOUND THE ISSUE ITS IN THE WIRING HARNESS. OF COURSE THIS WILL COST ABOUT 1250.00. I WENT BACK AND FOURTH ASKING WHY WAS MY HEAD REST REPLACED A COUPLE MONTHS AGO AT CREVIER BMW 1500 AUTO MALL DR, SANTA ANA, CA 92705. THE IRVINE BMW SAID THAT CANT ANSWER THAT AND I WOULD NEED TO TAKE THE CAR BACK TO THEM. I DON'T BELIEVE NOW THAT THE HEADREST FOR THE AIR BAG NEEDED REPLACED AND THIS IS AN ONGOING ISSUE. I SPENT 450 ALREADY ON THE ISSUE IN MAY AND TODAY RETURNING BACK TO THE CREVIER DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641675October 6, 2014
STEERING
VEHICLE HAS A CONSTANT STEERING WHEEL LOCK WARNING. THE STEERING WHEEL DOES NOT ACTUALLY LOCK, BUT THE WARNING IS CONSTANT. DEALER HAS STATED THAT THE ONLY REMEDY IS TO REPLACE THE STEERING WHEEL COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637124September 17, 2014
FUEL/PROPULSION SYSTEM
SOUND OF METAL BEING DRAGGED ALONG THE GROUND. FRIENDS WIRED THE METAL PIECE TO CAR'S UNDERBODY AND I DROVE OVER 300 MILES ON THE HIGHWAYS NOT REALIZING IT WAS THE STRAP FOR THE GAS TANK. TOOK IT TO BMW AND THEY WERE UNABLE TO GET IT ON A LIFT TO DIAGNOSE THE PROBLEM, DUE TO TIME CONSTRAINTS. TOOK IT TO LOCAL MECHANIC AND HE PUT IT ON THE LIFT AND TOOK OFF THE 'BROKEN' STRAP. NOW WAITING FOR TWO DAYS FOR THE PIECE TO COME FROM BMW. WENT ONLINE AND SAW THERE WERE OTHER POSTINGS ON A BMW 'BLOG SITE' REFERRING TO THIS PROBLEM, AND CAUSING ME SOME ALARM THAT THE GAS TANK COULD SPLIT!!! HOPE THIS ISN'T A PROBLEM WITH A LOT OF 328XI MODELS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631774September 9, 2014
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS 2007 BMW 328XI. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER'S SIDE AIR BAG SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 10/24/2014*LJ THE CONSUMER STATED THE THERE WAS A RECALL ON MODEL YEARS 1999-2006. THE CONSUMER FEELS 2007 MODEL YEAR VEHICLES SHOULD BE INCLUDED IN THE RECALL AS WELL. UPDATED 4/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630968September 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG SENSOR AND SEAT BELT SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE OCCUPANT DETECTION MAT NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V564000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629800August 31, 2014
ENGINE, VEHICLE SPEED CONTROL
AFTER THE CAR IS STOPPED AT A STOP SIGN AND WHEN I TRY TO ACCELERATE THE CAR, IT HESITATES TO MOVE EVEN AFTER I PUSH THE GAS PEDAL. THE CAR STRUGGLES TO MOVE FORWARD AND AFTER PRESSING IN HARD IT MOVES. THE INITIAL DELAY OR THE INITIAL RESPONSE TIME IS HUGE. THE TIME LAG IS LARGE. THE ENGINE MAKES NOISE AND WILL STRUGGLE TO MOVE. I HOPE THE NHTSA WILL REVIEW THE MATTER WITH BMW AND SEE WHAT NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629362August 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH REAR LIGHT HOUSINGS HAVE MELTED FROM SOME SORT OF SHORT OR GROUNDING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621163August 9, 2014
FUEL SYSTEM, GASOLINE
I HAVE A COMPLAINT/SITUATION WITH MY 2007 BMW 328IX SEDAN. BMW REFUSES TO REPAIR AT THEIR COST A SIGNIFICANT LIFE SAFETY FUEL PROBLEM. ON AUGUST 1, 2014 WHILE DRIVING ALONG A PAVED STREET IN PULLMAN WASHINGTON, THE CARS ENGINE ABRUPTLY SHUT DOWN WITHOUT WARNING. I WAS BARELY ABLE TO GET THE VEHICLE OFF THE ROAD. I HAD THE VEHICLE TOWED TO CAMP BMW IN SPOKANE WASHINGTON FOR EXAMINATION AND REPAIR. THE FOLLOWING MONDAY, I RECEIVED A CALL FROM THE SERVICE DEPARTMENT AND WAS TOLD THE FUEL PUMP WENT OUT AND THE REPAIR WOULD COST ABOUT $700 AND WOULD BE REPAIRED THAT DAY. SHORTLY THEREAFTER, I RECEIVED A CALL FROM THE SERVICE REP WHO SAID THEY DISCOVERED THE PROBLEM TO BE WORSE THAN EXPECTED. THE FUEL PUMP HAD A DRAW TUBE THAT DREW FUEL TO THE FUEL PUMP AND I WAS TOLD IT FELL OFF AND THEY WERE TRYING UNSUCCESSFULLY TO FISH IT OUT OF THE FUEL TANK, AND THAT THE VEHICLE WOULD NOT BE READY THAT DAY. I STARTED AN INTERNET SEARCH AND FOUND THIS IS HAPPENING TO OTHER BMW'S OF APPROXIMATELY THE SAME AGE/MODEL. WHAT WAS ALARMING WAS THAT COMMENTS I WAS SEEING INDICATED THAT THE DRAW TUBE THAT FELL OFF IN OTHER BMW'S HAD DONE SO BECAUSE THE FUEL GRADE REQUIRED FOR BMW'S WERE CORROSIVE TO THE DRAW TUBE AND THE FUEL ATE AWAY AT THE TUBES UNTIL THEY FELL OFF WITH THE SAME RESULT OF IMMEDIATE ENGINE SHUT DOWN. INDICATIONS FROM OTHERS WITH THIS PROBLEM INDICATED THAT DEALERSHIPS TOLD THEM THE ONLY SOLUTION WAS TO REPLACE THE FUEL PUMP, TANK AND DRAW TUBE FOR UPWARDS OF $3,000. A REPLACEMENT TANK AND FUEL TANK WILL HAVE THE SAME PROBLEM IN ANOTHER 7 YEARS OR LESS AND IT'S A VERY EXPENSIVE REPAIR NOT TO MENTION A LIFE SAFETY ISSUE. MY SERVICE REP CONTACTED BMW ABOUT THIS ISSUE AND BMW TOLD HIM THEY WOULD CREDIT MY REPAIRS FOR THE SUM OF $500 BRING MY COST FOR THE REPAIRS IN EXCESS OF $1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619284August 6, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
A LETTER FROM BMW CAME IN JUNE 2014 STATING THAT MY VEHICLE IS EFFECTED FOR IMPORTANT SAFETY RECALL AND THAT I WOULD BE NOTIFIED WHEN THE PARTS BECOME AVAILABLE TO HAVE IT FIXED. THE RECALL WAS FOR VANOS ASSEMBLY BOLTS. THE LETTER STATES THAT I MAY HEAR INCREASED NOISE, CHECK ENGINE LIGHT MAY COME ON LEADING TO REDUCED POWER LEADING TO ENGINE STALL. I NOTICED ON THIS WEBSITE MANY PEOPLE HAVE HAD SIMILAR COMPLAINTS AND LEADING TO STEERING WHEEL TO LOCK AND ENGINE TO SHUT OFF WHICH CAN LEAD TO INJURY AND DEATH OF ANYONE ON THE ROADS. I HAVE CALLED MY DEALER AS WELL BMW HEADQUARTERS AND BOTH STATE THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BECOME AVAILABLE. SO FOR NOW I HAVE TO DRIVE A CAR WITH A SAFETY RECALL AND I CAN DO NOTHING ABOUT IT OTHER THAN HOPE I DON'T CAUSE AN ACCIDENT DUE TO MY CAR MALFUNCTIONING. THIS IS CRIMINAL OF BMW AND NEEDS TO BE ADDRESSED. I ASKED THEM IF I COULD BRING MY CAR IN AND HAVE A LOANER INSTEAD TILL THE PARTS BECOME AVAILABLE BUT WAS TURNED DOWN, UNLESS I WANT TO PAY OUT OF MY OWN POCKET. THIS NEEDS TO BE ADDRESSED! THANK YOU FOR PROTECTING AMERICANS ON THE ROAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618703August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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