BMW 328i Complaints (1999)

98 consumer complaints on file.

#11467999June 7, 2022
ELECTRICAL SYSTEM
Central locking module failed , car will not lock unlock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414968May 3, 2021
AIR BAGS, ELECTRICAL SYSTEM
1999 BMW 328I. VEHICLE IS REGISTERED AND IS A DAILY DRIVER IN MASSACHUSETTS. WHILE DRIVING THE VEHICLE ON 05/01/2021 IN THE BOSTON AREA ON A SMOOTH ROAD AT NIGHT, THE DRIVER SIDE DOOR & SIDE CURTAIN AIRBAGS DEPLOYED. NO ACCIDENT, NO POTHOLES, NOTHING OUT OF THE ORDINARY, JUST DRIVING AND THEN AN EXPLOSION FROM AIRBAGS AND THE VEHICLE WAS ALSO IMMOBILIZED AT THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374250November 12, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO CHAPMAN BMW CHANDLER (7455 W ORCHID LN, CHANDLER, AZ 85226) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE VEHICLE REMAINED IN THE DEALERS POSSESSION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339550July 15, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BMW OF ROCHESTER (4250 W HENRIETTA RD, ROCHESTER, NY 14623, (585)359-7373) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331794June 30, 2020
AIR BAGS
ON JUNE 11, 2020 MY CAR WAS DELIVERED TO CLASSIC BMW IN PLANO, TEXAS FOR 1999 BMW SAFETY RECALL 19V-851 FOR THE TAKATA NON-AZIDE DRIVER INFLATOR. THEY WERE ONLY SUPPOSED TO CHANGE THE IGNITER, BUT WHEN I RECEIVED THE CAR THE NEXT DAY I NOTICED THEY REPLACED THE ENTIRE AIRBAG ASSEMBLY. A COUPLE OF DAYS LATER I TRIED THE HORN AND IT DID NOT WORK AND MADE AN APPOINTMENT TO BRING THE CAR BACK FOR REPAIR. I GOT THE CAR BACK ON JUNE 25.2020 AND WAS TOLD THAT A CONNECTOR WAS NOT COMPLETELY ATTACHED. HOWEVER, THE PAPERWORK THEY GAVE ME STATED - "FIRST VISIT A DUAL STAGE AIRBAG WAS RECEIVED FROM PARTS. VEHICLE HAS A ONE STAGE IGNITER. THE HARNESS WAS DIFFERENT CAUSING HORN TO BE INOP." THE CAR WAS RETURNED WITH THE ORIGINAL AIRBAG (OR ONE THAT LOOKS JUST LIKE IT) AND THE HORN NOW WORKS. EVERYTHING I HAVE RESEARCHED ONLINE STATES THAT THESE 2 SYSTEMS (SINGLE STAGE & DUAL STAGE AIRBAGS) ARE NOT COMPATABLIE WITH WIRING AND COMPUTER SOFTWARE AND WILL NOT FUNCTION. HAD I NOT CHECKED THE HORN THE CAR WOULD NOT HAVE BEEN RETURNED FOR MONTHS UNTIL THE NEXT INSPECTION AND MY WIFE WOULD HAVE BEEN DRIVING WITHOUT A FUCTIONAL AIRBAG. THE SERVICE ADVISOR TOLD ME THIS THAT THE CAR WAS SAFE THAT THEY RETURNED TO ME ON JUNE 12. IF THAT WAS TRUE, WHY DID THEY PUT THE ORIGINAL BAG BACK ON THE CAR. I UNDERSTAND MISTAKES HAPPEN AS BMW CHANGED TO THE DUAL SYSTEM SOMETIME IN 1999 BUT I FEEL THESE GUYS WERE LYING TO ME TRYING TO COVER UP THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330058June 22, 2020
AIR BAGS
I RECEIVED A NOTICE THAT THE DRIVER'S AIR BAG INFLATOR WAS RECALLED IN JANUARY 2020. NO REMEDY IS AVAILABLE. I HAVE BEEN WAITING AND CALLING BMW AND BMW DEALERSHIPS FOR 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311140February 24, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS). THE CONTACT STATED THAT EAST BAY BMW (LOCATED AT 4350 ROSEWOOD DR, PLEASANTON, CA 94588) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310040February 19, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION AND OF NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DANIELS BMW DEALER, (4600 CRACKERSPORT RD, ALLENTOWN, PA 18104) AND WAS INFORMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFORMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306370January 31, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302912January 29, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF LAS VEGAS LOCATED AT 6900 W SAHARA AVE, LAS VEGAS, NV 89117, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300798January 21, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE DEALER CREVIER BMW (1500 AUTO MALL DR, SANTA ANA, CA 92705) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS UPSET THAT A LOANER VEHICLE WAS NOT OFFERED AND THE MANUFACTURER DECLINED TO DISENGAGE THE AIR BAGS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300854January 21, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 1999 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, WENT THROUGH A RED LIGHT AND STROKE A TRUCK. THE FRONT END OF THE VEHICLE GOT SEVERELY DAMAGED. NONE OF THE FRONTAL AIR BAGS DEPLOYED THE POLICE WAS PRESENT, BUT NO REPORT WAS ISSUED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE CONTACT ALSO STATED RECEIVING A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAGS) ON JANUARY 21 2020 AFTER THE ACCIDENT TOOK PLACE. . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11299562January 15, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS) HOWEVER THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299568January 15, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DATE FOR THE PARTS BECOMING AVAILABLE REMAINED UNKNOWN. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297984January 8, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED OF THE BUY BACK OPTION HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297397January 6, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V851000 (AIR BAGS). THE VEHICLE WAS TAKEN TO BEVERLY HILLS BMW (5070 WILSHIRE BLVD, LOS ANGELES, CA 90036) TO BE INSPECTED PRIOR TO THE RECALL REPAIR BEING PERFORMED. THE CONTACT WAS INFORMED THAT, BY LAW, THE VEHICLE WOULD REMAIN IN CUSTODY OF THE DEALER DUE TO THE RECALL PARTS NOT BEING AVAILABLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND IT WAS UNKNOWN WHEN THE PARTS WOULD ARRIVE. THE CONTACT WAS REFERRED TO THE MANUFACTURER WHERE AN OFFER FOR A BUYBACK WAS MADE. THE CONTACT WAS INFORMED THAT THE BUYBACK WAS BASED ON THE KELLY BLUE BOOK VALUE OF THE VEHICLE PLUS $1,500 IN INCENTIVES TO PURCHASE ANOTHER SIMILAR VEHICLE. THE CONTACT WAS GIVEN THREE WEEKS TO MAKE A DECISION. THE CONTACT REQUESTED A LOANER VEHICLE, WHICH WAS DENIED BY THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003198July 5, 2017
UNKNOWN OR OTHER
HI SO I BOUGHT A CAR FROM SOMEONE I TRIED TAKING THE VIM OF SALE AND THE TRANSFER REASSIGNMENT FORM TO THEM AND THEY DENIED ME SAYING I NEED THE PINK SLIP AND I DON'T HAVE THINK PINK NEITHER DOES THE PERSON I BOUGHT IT FROM SO HOW DO I GO ABOUT THAT BECAUSE I WOULD LIKE TO REGISTER THE VECHILE IN MY NAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983102May 2, 2017
SUSPENSION
TL* THE CONTACT OWNS A 1999 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DOWNSHIFTED AND HEARD A LOUD ABNORMAL NOISE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE BUSHING HAD SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968230March 23, 2017
AIR BAGS
AT 0735HRS I WAS DRIVING NORTH BOUND ON I-215 IN UTAH'S SALT LAKE CITY AT 70 MPH WHEN THE DIVERS SIDE, SIDE IMPACT AIRBAGS DEPLOYED WITH NO IMPACT TO THE SIDE OF CAR NOR ANYWHERE ELSE TO THE CAR. THE AIRBAG IN THE DOOR SHOVED ME AGAINST THE CENTER CONSOLE CAUSING AN ABRUPT STEER. NO LOSS OF CONTROL TO THE CAR. RESULTING IN DAMAGE TO THE INTERIOR OF THE CAR, IE. HEADLINER, WINDSHIELD PILLAR, SIDE PILLAR AND THE BATTERY CABLE DISCONNECT RENDERS THE POSITIVE CABLE USELESS. I BELIEVE THIS TO BE AN UNSAFE CONDITION THE COULD CAUSE SUBSEQUENT LOSS OF CONTROL OF THE VEHICLE, RESULTING IN POSSIBLE INJURY OR DEATH TO THE OPERATOR OR OTHERS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954990February 16, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
THE WELDS SECURING THE PASSENGER SIDE FUEL STRAP BRACKET TO THE BODY FAILED WHILE DRIVING AROUND 45MPH ON A SMOOTH ROAD. I NOTICED A METAL SCRAPING NOISE AND PULLED OVER. THE BRACKET WAS STILL ATTACHED TO THE STRAP AND WAS DRAGGING ON THE GROUND UNTIL I TOOK IT OFF. THE FAILURE HAPPENED DURING COMPLETELY SAFE CONDITIONS, WITH NO WARNING SIGNS OF FAILURE. INSPECTION OF THE BRACKET AND AREA OF THE FRAME SUGGESTS THAT THE TACK WELDS WERE DEFECTIVE. IF THE FAILURE HAD HAPPENED AT HIGHWAY SPEEDS OR ON A ROUGH SURFACE, IT COULD WELL HAVE CAUSED A BLOWOUT OF THE REAR TIRE AND POSSIBLY DROPPING THE GAS TANK. THIS DEFECT IS EXTREMELY DANGEROUS. A QUICK SEARCH TURNS UP DOZENS OF ACCOUNTS OF THE EXACT FAILURE FOR THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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