BMW 328i Complaints

2,583 consumer complaints on file.

#10899047August 27, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THIS VEHICLE HAS STALLED NUMEROUS TIME WHEN DRIVEN (IN MOTION) AT LOW SPEED ON A CITY STREET. IT HAS HAPPENED AGAIN 2 DAYS AGO WHEN I WAS DRIVING (IN MOTION) AND TRIED TO MAKE A RIGHT TURN. THE ENGINE STOPPED AND THE STEERING WHEEL REFUSED TO TURN. I WOULD HAVE BEEN DEAD IF ANOTHER VEHICLE WAS COMING FROM THE OTHER SIDE OF THE ROAD. THIS VEHICLE WAS TAKEN TO A BMW DEALER'S SERVICE NUMEROUS TIME FOR THE EXACT SAME PROBLEM WHEN IT WAS UNDER MANUFACTURER WARRANTY BUT THE SERVICE AND BMW USA ALWAYS SAID THAT NONE OF THE OTHER CUSTOMERS HAVE EVER REPORTED THIS ISSUE AND THEY NEVER HEARD OF IT FROM ANOTHER CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897907August 23, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 BMW 328I. THE CONTACT STATED THAT WHILE THE VEHICLE GEAR SHIFTER WAS PLACED IN THE PARK POSITION, IT SLIPPED OUT OF THE PARK POSITION INTO NEUTRAL INDEPENDENTLY AND ROLLED DOWN A HILL AND PINNED THE CONTACT BETWEEN THE VEHICLE AND THE BUMPER OF AN INDUSTRIAL BOX TRUCK. THE AIR BAGS HAD NOT DEPLOYED. A POLICE REPORT WAS FILED AND UNKNOWN INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DEALER BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10897252August 19, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
FOURTH WHEEL SPEED SENSOR WAS REPLACED TODAY. THE CAR HAS ABOUT 27,000 MILES. THE FIRST SENSOR FAILED WHEN THE CAR WAS ABOUT 2 1/2 YEARS OLD. THE FACT THAT ALL FOUR WHEEL SPEED SENSOR HAVE FAILED SUGGESTS TO ME A DESIGN OR MANUFACTURING FLAW. IT IS A SAFETY ISSUE IN THAT THE ABS, STABILITY CONTROL, AND CRUISE CONTROL ARE DISABLED WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896387August 16, 2016
STRUCTURE:BODY, ENGINE
MOTOR MOUNT BOLTS SHEARING OFF. COMMON PROBLEM THAT NEEDS TO BE ADDRESSED WITH A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895989August 15, 2016
ELECTRICAL SYSTEM
6 WEEKS AGO MY CAR LOST ALL POWER. I HAD THE CAR TOWED TO A MECHANIC THAT HAS WORKED ON AND REPAIRED MY CAR BEFORE. THEY REPLACED THE FUSE BOX AND ALL FUSES ($678.00) WHICH DIDNT FIX THE CAR. BECAUSE THEY WERE AT AN IMPASSE WITH THE REPAIRS I HAD THE CAR TOWED TO BMW MERCEDES SPECIALIST ($110.00). MY CAR HAS BEEN AT THE SECOND SHOP FOR A MONTH....IT STILL WILL NOT START. SO, THIS WEEKEND I GOT ONLINE AND DID SOME DIGGING ABOUT THE 2008 BMW 328I REPAIR HISTORY. AS IT TURNS OUT THERE WAS A RECALL ON THE BATTERY CABLE IN MARCH ON 2013. I BOUGHT THE CAR IS JAN. 2013. DID NOT RECEIVE OR WAS I MADE AWARE OF THE RECALL. SO NOW I AM OUT $1000.00 NOT TO MENTION WHAT I OWE THE SECOND REPAIRS SHOP. AND BMW USA INFORMS ME THAT I NOW HAVE TO HAVE THE CAR TOWED AT MY EXPENSE TO A BMW DEALERSHIP...AND HAVE THE CABLE REPAIRED THERE TO HAVE THE REPAIR COVERED BY BMW. FIRST OF ALL BMW IS LIABLE TO HAVE INFORMED ME OF THE RECALL...WHICH THEY DID NOT. SO, ITS MY UNDERSTANDING BY LAW I HAVE TO BE COMPLETELY REMEDIED MONETARILY BY BMW FOR ALL AND ANY COSTS RELATED TO THE RECALL. BMW IS TRYING TO STRONG ARM ME INTO BRINGING MY CAR TO THEM. MY CAR IS ALREADY TAKEN APART AT THE SECOND MECHANICS SHOP....I HAVE ALREADY BEEN WITHOUT MY CAR FOR 6 WEEKS. PLEASE REVIEW MY SITUATION AND ADVISE ME OF MY RIGHTS. AND THE LAWS THAT APPLY TO THIS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895899August 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895809August 14, 2016
VISIBILITY/WIPER
THE REAR VIEW MIRROR BALL AND SOCKET JOINT IS LOOSE. THE REAR VIEW MIRROR CAN MOVE OUT OF THE SET POSITION BY ITS OWN WEIGHT, PARTICULARLY WHEN WARM, OR WHEN DRIVING OVER BUMPS. THIS IMPARES THE ABILITY TO USE THE MIRROR WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895075August 11, 2016
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD HAD A CRACK THAT EXTENDED APPROXIMATELY EIGHT INCHES. THE CONTACT CALLED A GLASS REPLACEMENT COMPANY TO HAVE THE WINDSHIELD REPLACED. THE INDEPENDENT TECHNICIAN STATED THAT THERE WERE MANY COMPLAINTS ABOUT THE FAILURE AND IT WAS NOT CAUSED BY ROAD DEBRIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893387August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/28/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893311August 4, 2016
FUEL/PROPULSION SYSTEM
WHILE IN MOTION ON AN INTERSTATE THE CAR SUDDENLY STARTED TO SPUTTER AND LOSE MOMENTUM. AT THE SAME TIME, A WARNING ALERTED US TO A "DRIVE TRAIN MALFUNCTION". LUCKILY, WE WERE IN THE LANE CLOSEST TO THE SIDE OF THE ROAD AND WE WERE ABLE TO LIMP OFF THE ROAD AND OUT OF TRAFFIC. THE CAR WAS TOWED TO THE NEAREST BMW DEALER IN LAS VEGAS WHERE THE PROBLEM WAS DETERMINED TO BE A FAILED HIGH PRESSURE FUEL PUMP. THE CAR HAS LESS THAN 17,000 MILES. AFTER SOME RESEARCH, WE FOUND THAT BMW HAS A HISTORY OF FUEL PUMP RECALLS ALTHOUGH NONE FOR OUR MODEL YEAR. THIS INCIDENT WAS QUITE DANGEROUS CONSIDERING THE CAR SUDDENLY BEING INOPERABLE AT A HIGH RATE OF SPEED ON THE INTERSTATE. WERE WE NOT IN THE RIGHT HAND LANE, THE INCIDENT COULD HAVE BEEN DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892912August 3, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE FRONT SEAT OCCUPANT PROTECTION MAT SENSOR FAILED AND CAUSED THE AIR BAG, SEAT BELT, AND PASSENGER SIDE DISABLED SENSOR LIGHTS TO ILLUMINATE WHEN OPERATING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892924August 3, 2016
ELECTRICAL SYSTEM
BACK WINDOWS(2) ROLLED DOWN WILL NOT COME UP. MOTOR BUZZES AND NOTHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892993August 3, 2016
SEATS
MY 2013 BMW 3 SERIES SEAT HEATER BURNED MY BACK. THE SEAT HEATER WOULD COME ON AUTOMATIC WHILE I WERE DRIVING CAUSING A BURN ON MY BACK . HAPPEN IN THE MONTH OF JULY WHICH SEAT HEATER SHOULDN'T BE ON. INFORMATION WERE GIVEN TO LOCAL DEALERSHIP AND ALSO TO BMW OF NORTH AMERICA. I STATED THAT I HAVE PICTURES OF MY BURNED BACK. THE DEALERSHIP STATED THEY FOUND NO FAULT IN THE SEATS. WHICH I KNOW IS INCORRECT BECAUSE OF MY INJURIES. I KNOW THERE'S A MALFUNCTION IN THE SEAT HEATER OR A PIECE OF EQUIPMENT FAIL TO FUNCTION NORMALLY. I PAID FOR A DIAGNOSTIC TEST FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10893020August 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY 2007 BMW 328I IS HAVING RED STEERING WHEEL WARNING DISPLAYED ON DASH. I HAVE READ AROUND THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH BMW. REQUIRES THE ENTIRE STEERING COLUMN BE REPLACED. THIS IS A MAJOR SAFETY ISSUE IF A PERSON NEEDS TO START THE CAR AND IS UNABLE TO START IT BECAUSE OF A FAULTY LATCH AND LEVER. A SIMPLE GOOGLE SEARCH OF "BMW STEERING WHEEL LOCK" BRINGS UP HUNDREDS OF PAGES AND VIDEOS OF PEOPLE HAVING ISSUES WITH THEIR VEHICLES. THE LIGHT ON MY CAR IS A STEERING WHEEL LOCK RED. I CHECKED MY BATTERY AND IT WORKS PERFECTLY FINE. THE PROBLEM IS A FAULTY STEERING LOCK. THE CERTIFIED BMW DEALER THAT SOLD THE VEHICLE SAID THIS IS NORMAL OF BMWS. NORMAL MEANING THEY KNOW IT WILL EVENTUALLY GO BAD AND THE STEERING COLUMN HAS TO BE REPLACE TO CORRECT IT. WHAT, THE STEERING COLUMN HAS TO BE REPLACED. AT SOME POINT THE VEHICLE WILL GO INTO A NO START MODE PER BMW TO PREVENT A STEERING WHEEL LOCK FROM ENGAGING WHILE OPERATING. THIS IS UNETHICAL AND COST THE CONSUMER AROUND 1500 US DOLLARS TO CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891465July 28, 2016
STEERING
STEERING WHEEL LOCK IS ON. IT APPEARS THIS IS A KNOWN ISSUE. THIS IS A SAFETY ISSUE. THE CAR CAN STALL OR IN CASE OF AN ATTACK, A PERSON CANT GET AWAY. I WALKED TO MY VEHICLE ONE DAY AND IT WAS ON, WITH NO WARNING. IT WAS NEVER YELLOW. WENT STRAIGHT TO RED. NEVER SEEN IT BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887639July 22, 2016
ELECTRICAL SYSTEM, STEERING
MY 2007 BMW 328I IS HAVING STEERING WHEEL LOCK ISSUES. I HAVE READ AROUND THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH BMW. SOMETIMES WHEN I START THE CAR IT WILL WORK, OTHER TIMES IT WILL NOT TURN ON UNLESS I TRY PULLING THE KEY FOB OUT AND PUTTING IT BACK IN AND CLICKING THE PUSH TO START SEVERAL TIMES. THIS IS ALL BECAUSE OF A LEVER THAT PUSHES A LATCH THE UNHOOKS THE STEERING COLUMN SO THE CAR CAN START. BMW DOES NOT SELL THE FAULTY LATCH AND LEVER ALONE BUT REQUIRES THE ENTIRE STEERING COLUMN BE REPLACED. THIS IS A MAJOR SAFETY ISSUE IF A PERSON NEEDS TO START THE CAR AND IS UNABLE TO START IT BECAUSE IF A FAULTY LATCH AND LEVER. A SIMPLE GOOGLE SEARCH OF "BMW STEERING WHEEL LOCK" BRINGS UP HUNDREDS OF PAGES AND VIDEOS OF PEOPLE HAVING ISSUES WITH THEIR VEHICLES. THE LIGHT ON MY CAR IS YELLOW AND NOT RED. I CHECKED MY BATTERY AND IT WORKS PERFECTLY FINE. THE PROBLEM IS A FAULTY STEERING LOCK. EVER SINCE I PURCHASED THE VEHICLE IT MADE THIS LOCKING AND UNLOCKING NOISE AND THE CERTIFIED BMW DEALER THAT SOLD THE VEHICLE SAID THIS IS NORMAL OF BMWS. NORMAL MEANING THEY KNOW IT WILL EVENTUALLY GO BAD AND HAS TO BE REPLACED. THIS IS UNETHICAL AND A SCAM BY BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887878July 22, 2016
AIR BAGS
FRONT OF VEHICLE INVOLVED IN ACCIDENT. MY CAR REAR ENDED A CAR AND DAMAGE WAS ENOUGH TO FRACTURE MY STERNUM AND BREAK 2 RIBS TO ME. AIR BAGS DID NOT DEPLOY AND FRONT END WAS SEVERELY DAMAGED. FRONT IS PUSHED OVER FRONT TIRES AND HOOD FOLDED. I HAVE PHOTOS. VEHICLE WAS SLOWING FOR TRAFFIC AND TURN ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10887515July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/16*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 09/28/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885316July 17, 2016
ENGINE
7/1/16 I PREVIOUSLY SUBMITTED A FORM & COMBINED ALL COMPLAINTS AT ONCE, THE FIRST ISSUE I HAVE HAD WAS RITE AFTER I PURCHASED THE VEHICLE FROM A DEALER ON 7/1/16 AND 2 HOURS AT 45MPH ON NORTH VIEW DRIVE JACKSON, MS APPROACHING THE STOP SIGN THE CAR MAD A LOUD NOISE AS IF IT WAS A BUSTED AIR CONDITIONER, NO AC ON , THE CAR STALLED AFTER THE APPROACH OF THE INTERSECTION AND THEN CHECK ENGINE LIGHT CAME ON THE DASH, THE STEERING WAS HARD AND THE CAR ROCKED A BIT LIKE IT WAS THE AIR CONDITIONER. I HAD TO PUT THE CAR IN PARK AND RESTART IN THE MIDDLE OF TRAFFIC BUT, IT DID RESTART. CALLED THE DEALER AND ISSUE WAS RESOLVED I THOUGHT, THE CAR HAD BEEN DRIVEN 3 DAYS PRIOR TO TRAVELING FLORIDA AND IT WAS RUNNING OK IN 35MPH ZONES WITH THE AIR ON AND A FEW MOMENTS ON THE HIGHWAY WITH NO PROBLEMS. 7/10 MOBILE,AL I-59S SAME ISSUE HAPPENED AS I APPROACHED AND STAY AT A LIGHT IN A 45MPH ZONE, THE ONLY DIFFERENCE WAS NO LIGHTS ON THE DASH AND NO LAUGH NOISE. 7/16/16 JACKSONVILLE,FL BEACH BLVD. SAME ISSUE AFTER CONSISTINATLY BEING IN A 45 MPH ZONE FOR 25 MIN AND APPROACHING THE SIGNAL LIGHT, ONCE AT A COMPLETE STOP VEHICLE AGAIN POWERED OFF, NO ISSUES ON THE DASH AND ONCE CAR WAS PUT IN PARK IT RESTORED BUT STARTED WITH THE SAME LOUD NOISE FROM THE TWO PREVIOUS TIMES. THIS VEHICLE HAS HAD A RECALL ON ISSUES LIKE THIS IN THE PAST AND THE VEHICLE IS UNSAFE, I AM SCARED OF ACCIDENTS DUE TO THIS ISSUE AND THE VEHICLE IS UNDRIVEABLE AND UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885268July 16, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE IS LOOSING POWER BETWEEN 45-55 MILES AND STEERING WHEELS BECOMES HARD TO TURN ON 7/1/16 JACKSON,MS ON NORTHVIEW DRIVE, SAME PROBLEM 7/10/17 MOBILE,AL AND 7/16/16 BEACH BLVD. JACKSONVILLE, FL AND ONCE BREAKING AT A STOP (REDLIGHT OR STOP SIGN) IT SHUTS DOWN IN TRAFFIC. CAR MUST BE PUT IN PARK AND CRANKED TO RESTART. ISSUE UNKNOWN AND THE VEHICLE IS UNSAFE AND WILL NOT STAY ON IN BIG CONJESTIONS OF TRAFFIC, I AM SCARED OF A CRASH. THERE ARE ALREADY RECALLS ON THIS ISSUE FROM THE NATIONAL DATA BASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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