BMW 328i Complaints

2,583 consumer complaints on file.

#11089000April 19, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BRAHMAN BMW IN WEST PALM BEACH, FLORIDA) WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089027April 19, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING ON SEVERAL OCCASIONS, THERE WAS AN ABNORMAL SMOKE ODOR ENTERING THE CABIN OF THE VEHICLE. UPON INSPECTING THE ENGINE COMPARTMENT, ASHES WERE FOUND ON SEVERAL COMPONENTS OF THE ENGINE. THE VEHICLE WAS TAKEN TO BMW OF SAN FRANCISCO (1675 HOWARD ST, SAN FRANCISCO, CA 94103, (415) 863-9000) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL PAN GASKET LEAK AND AN OIL FILTER HOUSING GASKET LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11088559April 17, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED A LOCAL DEALER (BMW OF ROCKVILLE, 1300 ROCKVILLE PIKE, ROCKVILLE, MD 20852) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD RECEIVE ANOTHER NOTIFICATION WHEN PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088657April 17, 2018
ELECTRICAL SYSTEM
I HAVE BEEN NOTIFIED BY BMW OF BLOWER MOTOR WIRING RECALL IN OCT. 2017, AND HAVE YET TO HEAR FROM BMW ABOUT ANY FURTHER PROCESS IN ADDRESSING THEIR PROBLEM. ARE THEY REALLY REQUIRED TO DO ANYTHING ABOUT FIXING THEIR PROBLEM, OTHER THAN SENDING OUT A NOTICE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085103April 15, 2018
UNKNOWN OR OTHER
I RECEIVED A LETTER IN NOVEMBER 2017 ABOUT THE RECALL, PARTS ARE STILL NOT IN TO COMPLETE RECALL. I LIVE IN PHOENIX, AZ WHERE SUMMERS ARE HOT.....I NEED THIS FIX PRIOR TO THE SUMMER MONTHS IN ORDER TO RUN MY AC. THANK YOU FOR YOUR HELP. RECALL CAMPAIGN NO. 17V-676 RECALL CAMPAIGN NO. 17V-683
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085150April 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT A USED 2011 BMW 328I FROM A USED DEALERSHIP. I DROVE IT HOME THE FIRST DAY STARTED TO OVERHEAT. I CHECKED THE CARFAX ON THE CAR & IT HAS 2 RECALLS. IS IT ILLEGAL FOR A DEALER TO SELL ME A CAR KNOWING IT HAS A 2 SAFETY RECALLS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085009April 13, 2018
UNKNOWN OR OTHER, ENGINE
BMW HAS SENT RECALLS BUT AFTER CALLING, THEY SAID DON'T HAVE THE PARTS AND ITS NOT CLEAR WHEN PARTS WILL BE AVAILABLE! AIR BAGS &BLOWER MOTOR WIRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084780April 12, 2018
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A BURNING ODOR DETECTED IN THE CABIN OF THE VEHICLE. THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER 40 MINUTES, THE VEHICLE WAS ABLE TO RESTART AND OPERATE NORMALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRAMAN BMW OF WEST PALM BEACH AT (561) 609-0130 (LOCATED AT 1013, 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11084839April 12, 2018
ELECTRICAL SYSTEM, ENGINE
THIS VEHICLE WAS SUBJECT TO TWO RECALLS PERTAINING TO THE BLOWER MOTOR WIRING AND PCV VALVE HEATER. THE VEHICLE STARTED TO SMOKE AND WAS TAKEN TO THE DEALER ON JANUARY 8, 2018. THE ACTUAL NOTICE OF RECALL WAS SENT OUT TO OWNERS, PRIOR TO THAT. IT IS NOW APRIL 12, 2018 AND I HAVE HEARD NOTHING REGARDING THE REPAIRS TO THIS PROBLEMS. THE DEALER TO WHICH I TOOK THE VEHICLE SAID, ONLY "WE HAVE NO IDEA - IT COULD BE MONTHS". THIS IS UNACCEPTABLE, AND I AM WONDERING WHAT MY REMEDIES MIGHT BE. I NOW HAVE AN INOPERABLE VEHICLE, UTILIZING A PARKING SPACE THAT I PAY FOR AND, ALTHOUGH BMW IS PAYING FOR A RENTAL CAR, IT IS NOT A BMW. THANK YOU FOR YOUR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084642April 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER; THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (BMW OF COLUMBUS, 6549 WHITTLESEY BLVD, COLUMBUS, GA 31909) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084327April 10, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. TOM HESSER BMW (1001 N WASHINGTON AVE, SCRANTON, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084194April 9, 2018
ENGINE
I RECEIVED A SAFETY RECALL FROM BMW IN 11/17 FOR A BLOWER MOTOR WIRING. I CALLED MY BMW DEALER TODAY, AND THEY SAY THEY STILL DON'T HAVE THE PARTS TO FIX THIS. WHY DOES IT TAKE OVER 6 MOS TO FIX A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083442April 5, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. OTTO'S BMW (1275 WILMINGTON PIKE, WEST CHESTER, PA 19382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082705April 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED THREE TIMES. THE CONTACT STATED THAT THE "CAR ON THE ROCK" ICON ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083081April 3, 2018
ELECTRICAL SYSTEM, ENGINE
TWO ACTIVE RECALLS (NO. 17V-683, NO. 17V-676) WITH LETTERS FROM DEC.2017 AND JAN.2018 UNRESOLVED TO DATE. MANUFACTURER TAKING TOO LONG TO REMEDY SAFETY RECALLS. NO REPAIR DATE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083085April 3, 2018
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNED A 2007 BMW 328I. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 75 MPH AND THE HEATER AT 70 DEGREES, THERE WAS AN ABNORMAL POPPING NOISE AND A FLASH OF LIGHT UNDERNEATH THE PASSENGER SIDE DASHBOARD. THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND SHIFTED THE GEAR TO THE PARK POSITION. ADDITIONALLY, THE CONTACT SMELLED SMOKE INSIDE THE VEHICLE. UPON EXITING AND RE-ENTERING THE VEHICLE, THE CABIN FILLED UP WITH SMOKE AND SPONTANEOUSLY CAUGHT FIRE. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW FACILITY. THE CONTACT CALLED BMW OF CONCORD (1967 MARKET ST, CONCORD, CA 94520), BUT NO FURTHER INSTRUCTIONS WERE PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11083172April 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
OVER THE COURSE OF THREE DAYS, WHILE DRIVING MY 2010 BMW 328I ON A HIGHWAY AT A RATE OF SPEED OF 65-70 MPH, THE MOTOR STALLED, SHUT OFF, DIED, LOST POWER CAUSING ME TO HAVE TO GET TO THE BREAKDOWN LANE BY FORWARD MOMENTUM ALONE. VERY DANGEROUS BECAUSE THE OTHER CARS ON THE ROAD HAVE NO IDEA THAT MY CAR HAS NO POWER. AFTER SITTING FOR APPROXIMATELY 15 MINUTES, I TRIED STARTING THE CAR AND IT STARTED RIGHT UP AND I WAS ABLE TO DRIVE IT AS THOUGH NOTHING WAS WRONG WITH IT. I CALLED MY BMW DEALER AND AM BRINGING IT THERE TOMORROW. HE SAID THAT THE REPAIRS MAY BE COVERED AND THAT THEY WOULD KNOW BETTER AFTER LOOKING AT THE FUEL PUMP BECAUSE THERE MAY BE AN ISSUE WITH IT. THE CAR ONLY HAS DIED WHILE TRAVELING ON AN INTERSTATE HIGHWAY AT A HIGHER RATE OF SPEED. EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082348April 1, 2018
ELECTRICAL SYSTEM
I RECEIVED INITIAL NOTICE OF IMPORTANT SAFETY RECALL FROM BMW NOVEMBER 2017, #1 NO. 17V-676 BLOWER MOTOR WIRING, AND #2 NO. 17V-683 PCV VALVE HEATER. THE NOTICE SAID "REMEDY UNAVAILABLE" IN BOTH CASES. IT IS NOW APRIL 2018 AND WHEN I GO ONTO THE NHTSA SITE I STILL GET THAT THE REMEDY IS NOT AVAILABLE. I FEEL THIS IS A CASE OF THE BMW CENTER BEING "UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE PERIOD OF TIME," AND AM THEREFORE INFORMING YOU OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082324March 31, 2018
ELECTRICAL SYSTEM, ENGINE
IT HAS BEEN 6 MONTHS , DEALER DID NOT FIXED TWO RECALLS ON MY CAR .BMW 328I 2009. 1) NHTSA RECALL NUMBER17V676 2) NHTSA RECALL NUMBER17V683
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082123March 30, 2018
FUEL/PROPULSION SYSTEM
FUEL PUMP JUST STOPPED WORKING; IT FIRST STOPPED WORKING WHILE OPERATING THE CAR THEN STARTED BACK UP WHEN I PUT THE CAR IN NEUTRAL. THE FACT IT DID THIS WHILE I WAS DRIVING WAS TERRIFYING. THEN ONCE I STOPPED AND PARKED IT DID NOT START BACK UP. THE CAR STARTER ATTEMPTED TO START THE VEHICLE BUT AN ERROR CAME UP ON THE SCREEN REGARDING A FUEL PUMP FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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