BMW 328i Complaints

2,583 consumer complaints on file.

#11208626May 20, 2019
ENGINE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE OVERHEATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM), 13V044000 (ELECTRICAL SYSTEM), 17V683000 (ENGINE AND ENGINE COOLING), AND 14V176000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT FELT THAT THE FAILURE MAY BE RELATED TO THE RECALL CAMPAIGNS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *BF *BF *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206419May 9, 2019
UNKNOWN OR OTHER
GOOD MORNING- THIS WILL BE MY 2ND ATTEMPT TO SEND THIIS INFORMATION TO YOU; THE FIRST TIME IT GAVE A MESSAGE, INFORMATION NOT SAVED. - I HAVE OWNED 3 BMW IN THE 3 SERIES AND I HAVE NOTICED A PATTERN WHERE THE OIL PAN/ GASKET LEAKS. I FIND THIS UNUSUAL FOR ALL 3 VEHICLES. THE CAR I NOW HAVE IS NOW LEAKING. I WOULD LIKE YOU LOOK INTO THIS AND CONSIDER THIS MATTER FOR RECALL? IT OCCURS WHILE THE VEHICLE IS IN MOTION AND STANDING STILL. IT MAY EVENTUALLY LEAD TO ENGINE DAMAGE. IN ADDITION, OIL LEAKING ON OUR ROADWAYS CREATE MANY HAZARDS TO HUMANS AND OUR ENVIRONMENT. THANK YOU FOR YOUR TIME. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206634May 9, 2019
AIR BAGS, SEATS
THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR (OC3) MAT HAS FAILED IN MY CAR. BMW EXTENDED THE WARRANTY ON THE E90 SEDAN AND E91 WAGON VERSION OF THE 2007 328I BUT NOT THE E93 CONVERTIBLE (WHICH I HAVE) THE SEAT COMPONENTS ARE IDENTICAL ON ALL 3 MODEL VERSIONS OF THAT YEAR. WHY IS THE SAFETY OF E93 PASSENGERS LESS IMPORTANT THAN THE PASSENGERS IN THE E90 AND E91 WHEN THEY SHARE THE SAME SENSOR? REPAIR COST IS $1,200 FOR A SENSOR BMW KNOWS WILL FAIL. I WANT THE 2007 E93 TO BE INCLUDED IN THE EXTENDED WARRANTY SI B01 09 14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206081May 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING ON A BUSY HIGHWAY AND THE VEHICLE RANDOMLY STALLED AND LOST POWER. DRIVETRAIN MALFUNCTION TROUBLE LIGHTS LIT UP THE DASH. I WAS BARELY ABLE TO GET OUT OF TRAFFIC BEFORE COASTING TO A STOP. I HAD THE VEHICLE TOWED TO BMW SOUTH AUSTIN AND IT WAS DIAGNOSED WITH A FAULTY FUEL TRANSFER PUMP, AND A FAULTY FUEL TANK. ESSENTIALLY I HAD RUN OUT OF FUEL WITH 1/4 TANK SHOWING ON THE GAUGES. BMW DENIED MY REQUEST TO REPAIR THE VEHICLE UNDER WARRANTY, EVEN THOUGH THERE IS AN EXTENDED WARRANTY ON THE "IN TANK FUEL PUMP". I GUESS PEOPLE NEED TO DIE IN TRAFFIC WHEN THEY RUN OUT OF FUEL UNSUSPECTINGLY FOR BMW TO CARE OR ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205227May 2, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
MY 16 YEAR OLD GRANDDAUGHTER WAS DRIVING HER BMW WHEN ALL OF A SUDDEN A MESSAGE POPPED UP ON THE SCREEN TO USE CAUTION AND TAKE THE CAR TO A BMW SERVICE CENTER FOR SERVICE. SHE IS A NEW DRIVER SHE COULD AT THAT TIME COULD NOT DRIVE OVER 20 MPH. SHE WAS TERRIFIED. WE CALLED FOR A TOW AT HER REQUEST. WE SENT FOR HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204750April 30, 2019
VEHICLE SPEED CONTROL, SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNED A 2008 BMW 328I. WHILE DRIVING, THE VEHICLE ACCELERATED WITHOUT WARNING. THE DRIVER DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO STOP THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO A TREE. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11204311April 29, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER SEAT OCCUPANCY SENSOR FAILURE RENDERS PASSENGER SEAT AIRBAG SYSTEMS INACTIVE WHEN PASSENGER SEAT IS OCCUPIED. VEHICLE IS 2012 MODEL YEAR WITH APPROXIMATELY 80,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203519April 24, 2019
SEATS, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
WHEN YOU ARE DRIVING OR A PASSENGER SITS IN THE PASSENGER SEAT OF THE CAR SAYS AIRBAG SYSTEM MALFUNCTION I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE PASSENGER SEAT OCCUPANCY SENSOR WHICH IS GOING TO BE $800 TO FIX THIS IS A KNOWN PROBLEM BY BMW THAT THEY ARE WELL AWARE OF MULTIPLE OWNERS ARE HAVING THE SAME PROBLEM THIS IS NOT COVERED UNDER THE WARRANTY IN MY VEHICLE IS OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202974April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING FROM WORK AND THE CAR JUST INSTANTLY SHUT OFF ON THE HIGHWAY. THE CAR WOULDN'T GO INTO NEUTRAL. AFTER DOING SOME RESEARCH ONLINE I SAW THAT IT'S A PROBLEM WHERE A LOT OF BMW OWNERS HAVE ENCOUNTERED. WHAT IF I GOT MY KIDS IN THE CAR THAT DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202735April 21, 2019
ELECTRICAL SYSTEM
DOOR LOCKING MECHANISM I STARTING TO FAIL. AT TIMES IT IS IMPOSSIBLE TO OPEN A DOOR FROM THE INSIDE BECAUSE OF THE DOOR LOCK ACTUATOR WHEN THE REST OF THE CAR IS UNLOCKED. CURRENTLY, THE ONLY METHOD TO UNLOCK IT WOULD BE FROM THE KEY OR THE DOOR UNLOCK BUTTON IN THE CENTER OF THE VEHICLE. THIS COULD BE DANGEROUS IN SITUATIONS WHERE ONE WOULD NEED TO EXIT THE VEHICLE BUT THEY CANNOT BECAUSE THE DOOR WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202547April 19, 2019
POWER TRAIN
4/19/2019 DRIVING AT VARYING SPEEDS IN TRAFFIC, PROBABLY BETWEEN 35-45MPH ON HWY 280 NORTHBOUND IN THE FASTEST OF 4 LANES 5PM WITH MY PASSENGER DURING RUSH HOUR THE VEHICLE STALLED AND THE POWER STEERING AND ENGINE POWER STOPPED. TRYING TO RESTART, THE ENGINE MADE NOISE BUT NO POWER RETURNED. FORTUNATELY, TRAFFIC HAD SLOWED AND WE WERE ON A DOWN HILL SLOPE AND I MANAGED TO HIT THE WARNING FLASHER BUTTON-AND MOVED THRU 3 LANES OF TRAFFIC TO STOP ON THE SHOULDER. THE WONDERFUL HIGHWAY PATROLMAN WAS BEHIND ME IN MINUTES AND PUSHED THE VEHICLE TO A HWY REST STOP. THE VEHICLE HAD THINGS FLASH UP AND THE WINDOWS AND LOCKS WORKED BUT THERE WAS NO RETURN OF POWER. I HAD NO PRIOR PROBLEMS. FORTUNATELY NOBODY WAS HURT IN 4 PACKED LINES OF HWY 280 TRAFFIC. CAR WAS TOWED TO BMW AUTO SERVICE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197081April 18, 2019
AIR BAGS, SEAT BELTS, SEATS
RESTRAINT SYSTEM FAULTY WARNING CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196675April 16, 2019
ELECTRICAL SYSTEM
MY 2011 328I STARTED HAVING PROBLEMS WITH THE WINDSHIELD WASHER MOTOR, THEN THE HEATER MOTOR CUTTING IN AND OUT, DURING A SEVERE THUNDERSTORM, PUT ALL THE WINDOWS DOWN (KEYS HANGING ON A RACK INSIDE MY HOUSE) SHORTING OUT THE CENTER CONSOLE MODULE. THEN THE CAR WAS PUT AWAY FOR THE WINTER, THE BATTERY WOULD NOT KEEP A CHARGE, TRIED STARTING IN THE SPRING AND THE ECU ELECTRICAL BOARD FRIED OUT, THIS WAS NOT COVERED BY FACTORY OR AUTO INSURANCE (TOTAL COST FOR REPAIRS $4500.00) 'ULTIMATE DRIVING MACHINE' IS A LIE! BMW 'BURNED MOTOR WIRING'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196065April 13, 2019
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
I BOUGHT THIS CAR FROM THE DEALERSHIP SO I HAVE TO RETURN THE CAR BECAUSE ALL THIS ISSUES AND NOW THE CAR IS FOR SALE AGAIN AT THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195700April 11, 2019
AIR BAGS, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
DRIVE TRAIN MALFUNCTION, REAR RIGHT BREAK LIGHT WARNING LIGHT IS ON WILL NOT GO OFF, HAD THE BULB CHANGED AND STILL NOT WORKING. DRIVE TRAIN GO ON WHEN TRYING TO GO INTO SPEED ON ALL FUNCTIONS SUCH AS ECO MODE, NORMAL MODE AND SPORT MODE. INDICATOR LIGHT GOES BACK TO NORMAL AFTER CAR IS COMPLETELY OFF AND UPON START UP LIGHT GOES OFF. RIGHT FRONT TIRE WHEN BEING DRIVEN SOUNDS LIKE A FLAT BUT WHEN CHECKED ON THE EXTERIOR, SEEM TO BE NO DAMAGE TO THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194390April 7, 2019
SERVICE BRAKES
DRIVER SIDE BRAKE LIGHT AND SIGNAL LIGHT CONNECTOR MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194490April 7, 2019
AIR BAGS, STRUCTURE:BODY, ENGINE
CAR INVOLVED IN REAR END COLLISION AND CAR CAUGHT FIRE AND BURNED UP. AIR BAGS DID NOT DEPLOY. CAR WAS IN SLOW MOTION APPROACHING A STOP LIGHT WHEN HIT IN REAR . ROAD CONDITIONS SUNNY AND DRY. MY CAR WAS PUSHED INTO CAR IN FRONT CAUSING MORE DAMAGE. ACCIDENT OCCURRED IN ILLINOIS 159 IN GLEN CARBON,ILL.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11194509April 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY VEHICLE ENGINE STALLED AND LOST POWER. I TRIED TO RESTART WHILE IN THE MIDDLE OF THE CITY STREET WITH SEVERAL CARS BEHIND AND COMING FROM OPPISIT DIRECTION. I PLACED THE CAR IN PARK AND JUMPED OUT LEAVING THE VEHICLE WHILE WATCHING AND LOOKING AT OTHER CARS AVOIDING FROM HITTING IT. TWO JENTALMAN CAN TO HELP ME PUSH IT OUT OF TH THE MIDDLE OF THE STREET. MY SISTER WAS WITH ME AND WAS TELLING TO TO PULL TO THE SIDE BUT WITH NO POWER THE CAR WAS STIFF/SUFF AND BRAKES WAS ALSO STIFF. VERY SCRARY!THE VEHICLE WAS JUST RELEASED FROM THE DEALER 2/26/2019. ON A RECALL BLOWER MOTER WIRING AND RECALL PCV VALVE HEATER./CHECK ENGINE LIGHT ON,ENGINE MAKING KNOCKING SOUND. ACCORDING TO DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193014April 1, 2019
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AN AIRBAG FAULT APPEARS AS 'PASSENGER RESTRAINING MALFUNCTION. KEEP WEARING SEATBELT AND CONTACT NEAREST DEALER. ' THIS CODE CAME UP OVER A YEAR AGO AND THE DEALER CLEARED THE CODE. NOW IT'S BACK AFTER BEING ON AND OFF FOR OVER 6MONTHS. THIS TIME IT'S CONSTANT AND THE DEALER TODAY SAID THAT THE SENSOR PAD UNDER THE SEAT / SENSOR HAS TO BE REPLACED. THE COAST IS $1400. THIS IS NOT RIGHT AND FAIR. IN CASE OF AN ACCIDENT MY PASSENGER WILL NOT BE PROTECTED. 1000S ONLINE COMPLAIN OF THE SAME ISSUE AND BMW ISN'T DOING ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192749March 31, 2019
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
SEAT SENSOR OCCUPANCY MAT MALFUNCTION: WHY IS BMW NOT VOLUNTARILY RECALLING OR EXTENDING THIS WIDESPREAD KNOWN ISSUE BMWS? THIS SEEMS TO BE A COMMON PROBLEM ACROSS MANY MODELS OF BMWS, FORUMS ARE FILLED WITH SO MANY COMPLAINTS. AFTER MARKET MANUFACTURERS HAVE CREATED MODULES TO BYPASS THIS SENSOR, WHICH APPARENTLY IS GOING TO CAUSE HAZARDOUS CONDITION FOR SOME OF THE OWNERS. THERE'S A CONSTANT DISPLAY ON THE DASHBOARD THAT SAYS, "PASS-RESTRAINT SYSTEM MALFUNCTION". APPARENTLY IT'S QUITE A COMMON ISSUE ACROSS MANY BMWS AND UNFORTUNATELY BMW HAS NOT ACKNOWLEDGED IT FOR ALL MODELS AND HAVE DONE THE RECALL FOR LIMITED MODEL BETWEEN 2006 AND 2007, 2008 WAS LATER ADDED BUT MY CAR WAS ACTUALLY MANUFACTURED IN 2009 SO I BELIEVE THIS RECALL NEEDS TO BE EXTENDED BEYOND 2008. ON THE FORUMS, I SAW AND READ OWNERS OF 2011 AND 2012 ALSO REPORTING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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