BMW 328i Complaints

2,583 consumer complaints on file.

#11325420May 21, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TOWED TO BMW OF BUENA PARK LOCATED AT 6750 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 598-3738, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST AND CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. VIN WAS INVALID. *LN*JB *LN CONSUMER STATED ITEM IS BELIEVED TO BE RELATED TO NHTSA CAMPAIGN NUMBER:14V176000 BUT DEALER CHARGED THE CONSUMER FOR THE REPAIRS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324817May 16, 2020
UNKNOWN OR OTHER
VEHICLE HAS 70,000 MILES AND THE TIMING CHAIN BROKE. IT IS MY UNDERSTANDING TIMING CHAINS LAST FOR MORE THAN 200,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324623May 15, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO HENDRIX BMW LOCATED AT 6950 E. INDEPENDENCE BLVD, CHARLOTTE, NC 28227, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,653.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324114May 11, 2020
ELECTRICAL SYSTEM
FRONT ELECTRONIC MODULE KEEPS GETTING WET AND FAILING ON THESE CARS. (FEM) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324137May 11, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE MAY BE LINKED TO A RECALL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BMW OF ROCHESTER HILLS (45550 DEQUINDRE RD, SHELBY CHARTER TWP, MI 48317) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324210May 11, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEATS
WHEN FRONT PASSENGER IS SEATED, LIGHT INDICATES PASSENGER SEAT AIR BAGS ARE TURNED OFF! EVEN WITH ADULTS SEATED. MAINTENANCE STATED LIKELY SEAT SENSOR FAULTY. FRUSTRATED TO SEE THIS IS A KNOWN PROBLEM FOR THIS VEHICLE THAT WAS REPAIRED FOR ONLY ONE YEAR OF THE 3 YEARS AFFECTED. HOW MANY PEOPLE MUST DIE FIRST? HAPPENS STOPPED AND IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323963May 9, 2020
UNKNOWN OR OTHER
WAS SITTING IN A RESTAURANT PARKING LOT WAITING FOR A TAKE OUT ORDER AND I HEARD A BIG BOOM LIKE SOMETHING BIG HIT MY CAR. NO ONE AROUND. SCARED ME TO DEATH, SCARED TO GET OUT OF MY CAR, LEFT AREA AND STARTED TO DRIVE HOME ON THE OPEN HIGHWAY AND HEARD ANOTHER BIG BOOM! OPENED THE SUNROOF AND SAW THAT IT HAD A HUGE WHOLE AND SHATTERED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323531May 6, 2020
UNKNOWN OR OTHER
LARGE AMOUNT OF WATER COMES THROUGH CEILING OF PASSENGER COMPARTMENT WHEN IT RAINS. SEAT BELT WARNING INDICATOR SOUNDS CONTINUOUSLY PROBABLY DUE TO SHORT. ONCE THE CAR DRIES OUT, THE INDICATOR STOPS SOUNDING. THIS OCCURS BOTH STATIONARY AND WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323581May 6, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
JUST FINISHED DRIVING ABOUT 10 MILES FROM HOME TO WORK, ABOUT 70 DEGREES-F OUTSIDE, SUNNY, GOOD WEATHER AROUND 11AM. DID NOT OPERATE AIR CONDITIONER, HEATER OR VENT FAN. CAR SEEMED TO DRIVE FINE, NO STRANGE NOISES. HAD NO RECENT MAJOR REPAIRS. WE ARE SECOND OWNERS OF CERTIFIED PRE-OWNED BMW, HAVE HAD VEHICLE FOR THE PAST 7 YEARS AND DRIVEN ABOUT 50K MILES SINCE PURCHASE. AFTER ARRIVING AT WORKPLACE, STOPPED AT WORKPLACE PARKING LOT WITH ENGINE IDLING FOR A FEW SECONDS TO WAIT FOR PARKING GATE TO OPEN. HOWEVER, BEGAN SEEING WHITE SMOKE COMING OUT OF DRIVER'S SIDE OF ENGINE HOOD. TRIED TO REVERSE THE VEHICLE OUT TO THE STREET AND MOVED ABOUT 10FT BEFORE ENGINE SHUT OFF AND WOULD NOT RESTART. WITHIN 15-30 SECONDS A PLUME OF FIRE ERUPTED OUT OF THE FRONT HOOD THROUGH THE GRILL. WITHIN 3 MINUTES ENTIRE CAR WAS ENGULFED IN FLAMES AND ITS PROXIMITY TO OTHER CARS IN THE LOT CAUSED FIRE DAMAGE TO 4 OTHER VEHICLES. CAR WAS A TOTAL LOSS INCLUDING ALL POSSESSIONS WITHIN IT. ELECTRONIC LOCKS QUIT WORKING AS SOON AS FIRE STARTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11323257May 4, 2020
ENGINE
THE TIMING CHAIN STRETCHED DUE TO KNOWN USE OF INFERIOR PARTS RESULTING IN IT HAVING TO BE PREMATURELY REPLACED AT A COST OF $3,000 TO AVOID TOTAL ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322469April 27, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
ELECTRICAL ISSUES ,BRAKE LIGHTS , PARKING LIGHT , OIL LIGHTS , AND ETC , PURCHASED SEVERAL LIGHT HAD THEM INSTALLED , CONSTANTLY BLOWING OUT AND OTHER LIGHT CUTTING ON AND OFF . SEEMS TO BE AN ISSUE HAS BEEN HAPPENING OVER A YEAR NOW OFF AND ON . NOW SURE IF THE RECALL IN 2015 WAS TAKING CARE . 2ND COMPLAINT FILED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321678April 20, 2020
SERVICE BRAKES
WHEN APPLYING BRAKES THERE IS A SIGNIFICANT REDUCTION OF BRAKING POWER. IT IS MUCH WORSE WHEN THE BRAKES ARE WET(RAIN OR SNOW). AT TIMES THE PEDAL GOES ALL THE TO THE FLOOR LEAVING THE CAR UNABLE TO STOP WITHOUT THE USE OF THE EMERGENCY BRAKE. SEVERAL TIMES I WAS AFRAID I WOULD BE UNABLE TO STOP & HAVE AN ACCIDENT. I AM A RN ON THE FRONT LINE TREATING PATIENTS IN THE ICU WHO HAVE CONTRACTED THE CORONAVIRUS (COVID-19) AND CANNOT AFFORD TO BE AWAY FROM MY JOB. THIS CONDITION FIRST HAPPENED IN OCT 2019 AND CONTINUES TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321701April 20, 2020
SERVICE BRAKES
THE SYMPTOMS ARE THE SAME AS THOSE REFERENCED IN RECALL #13V454000& 14V627000 THE BRAKING POWER IS LOST UNEXPECTEDLY RESULTING IN INCREASED VEHICLE STOPPING DISTANCE OR NO BRAKES AS WELL WHEN THE PEDAL GOES ALL THE WAY TO THE FLOOR. THIS HAS OCCURRED ON BOTH LOCAL AND HIGHWAY DRIVING ESPECIALLY WHEN THE PAVEMENT IS WET.. THIS CONDITION FIRST HAPPENED IN OCT OF 2019 & CONTINUES TODAY. I AM AN RN ON THE FRONT LINE TREATING PATIENTS IN THE ICU WHO HAVE CONTRACTED THE CORONAVIRUS(COVID-19)AND I CAN'T AFFORD TO BE ACCIDENT FROM WORK DUE TO AN ACCIDENT. I HAVE HAD SEVERAL INSTANCES WHERE THE BRAKES HAVE FAILED. BMW STATED MY CAR IS NOT ON THE RECALL LIST AND REFUSES TO REPAIR IT UNDER THE RECALL. PLEASE ADVISE WHAT FURTHER ACTION I CAN TAKE AS THIS IS MY ONLY MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321234April 15, 2020
ENGINE
THERMOSTAT IS REPEATEDLY STICKING IN OPEN POSITION. VEHICLE HAS LESS THAN 75,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320595April 8, 2020
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ROADSHOW BMW (405 N. GERMANTOWN PKWY #6207, CORDOVA, TN 38018, (901) 365-2584) FOR AN OIL CHANGE. THE CONTACT WAS INFORMED OF AN OIL LEAK AT THE OIL FILTER HOUSING GASKET. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP ALSO SHOWED EVIDENCE OF A LEAK. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBERS: 13V454000 (SERVICE BRAKES, HYDRAULIC) AND 14V627000 (SERVICE BRAKES HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. *LN*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320250April 5, 2020
ENGINE
WHILE DRIVING AND VEHICLE IN MOTION EVEN DURING ACCELERATION, WITH NO WARNINGS VEHICLE JUST STALLS. ENGINE SHUTS OFF AND LOSS OF POWER STEERING. POWER TO REST OF VEHICLE STILL WORKS FINE AND NOT INTERRUPTED. THIS HAS HAPPENED ON CITY STREETS BUT LUCKILY WAS ABLE TO MUSCLE OFF THE STREET INTO SAFETY AS CAR STILL GLIDED. UNKNOWN TO COMPONENTS CAUSING ISSUE AS CHECK ENGINE LIGHT GOES OFF AFTER BEING ABLE TO RESTART VEHICLE. HAD VEHICLE SCANNED AND NOTHING COMES UP. ALL RECALLS HAVE BEEN PERFORMED ACCORDING TO BMW WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320209April 4, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKE LIGHT , , FLUID LIGHT , PARKING LIGHT ETC . KEEPS COMING ON , LIGHTS KEEP BLOWING OUT WHEN FIXED . SEEMS TO BE AN ELECTRIC ISSUE FROM THE LAST RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319805March 31, 2020
ENGINE
WAS DRIVING MY BMW 328I ON A HIGHWAY WHEN A 'CHECK OIL' LIGHT CAME ON. A FEW MINUTES LATER, A 'DRIVETRAIN FAILURE' LIGHT CAME ON. I TOOK THE NEXT EXIT AND WITHIN 3 MINUTES THE ENGINE FAILED. I WAS ABLE TO COAST OVER TO THE BREAKDOWN LANE. I HAD THE CAR TOWED TO THE NEAREST BMW DEALERSHIP. THEY CHECKED OUT THE VEHICLE AND SAID THERE WERE 'METAL FRAGMENTS' IN THE OIL, BUT COULD NOT EXPLAIN WHAT CAUSED THAT WITHOUT DISASSEMBLING THE ENGINE. THEY SAID THE ONLY WAY TO REPAIR THE CAR WOULD BE TO SPEND $15,000 TO HAVE THE ENGINE REPLACED. I DID A GOOGLE SEARCH AND DISCOVERED THAT HUNDREDS OF BMW OWNERS HAVE HAD SIMILAR EXPERIENCES, AND THE CAUSE WAS A TIMING CHAIN FAILURE. I HAD MY CAR SERVICED JUST 5 WEEKS EARLIER AT MY LOCAL BMW DEALERSHIP, AND THEY EITHER DIDN'T CHECK THE TIMING CHAIN OR DIDN'T NOTICE IT WAS CLOSE TO FAILURE. I WAS LUCKY THAT I WAS ABLE TO GET OFF THE HIGHWAY BEFORE MY ENGINE STALLED, OR I COULD HAVE BEEN INJURED OR KILLED IN HIGH-SPEED TRAFFIC. SINCE THIS IS A KNOWN PROBLEM, BMW SHOULD REPAIR THE DEFECTIVE TIMING CHAIN IN ALL THE AFFECTED VEHICLES, AND IMMEDIATELY NOTIFY OWNERS ABOUT THE DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319543March 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MARCH 13 TH. I LEASE A 328I 2011 A HOUR OR TWO LATER. IT STARTING SHAKING A LOT AND JERKING FORWARD. WHILE FOOT ON BREAK THEN IT CUT OFF I ATTEMPTED TO CUT IT BACK ON AND IT WOULD CUT BACK OF I WAS STUCK FOR A WHILE. SO I CALLED THE. DEALER THEY WAS CLOSED. I WENT THE NEXT DAY. TOLD THEM BOUT THE PROBLEM. AND THE TOOK THE CAR TO THE SHOP AND SENSE THEN I HAVEN'T. SEEN IT AGAIN AND AT THIS POINT THEY WANT ME TO STILL MAKE PAYMENT ON CAR I DNT HAVE. AND INSURANCE I ASK THEM TO. REFUND ME. AND. THE TOLD ME NO THERE NOTHING THEY CAN DO. AND I HAVE TO KEEP THE CAR. THAT I STILL DNT HAVE. TODAY'S THE 27TH SO THEY HAD IT ABOUT TWO WEEKS. NOW TODAY I VIOBTHE MECHANICS AND THEY TOLD ME THE. PPL AT THE DEALER. ORDER ALL THE WRONG PARTS TO THE CAR AND DNT NO WHEN HE WILL HAVE THE PART OR WHEN IT WILL BE FIX. I TRIED CALLING. THE DEALER. BACK TO BACK ABOUT 20 TIMES THEY KEPT COWARD MY CALL THEN SOMEONE FINALLY ANSWER. WITH A BAD ATTITUDE AND TOLD ME STOP CALLING CAUSE THE PERSON I'M LOOKING FOR ISN'T HERE ALTHOUGH THE SPECIFICALLY TOLD ME TO CALL HIM AND HE GUARANTEES THAT IT WILL BE READY TODAY MARCH 27 TH AT 6PM BUT WHICH IT WASN'T. AND I STILL HAVEN'T HEARD BACK FROM. THEM YET ALL I WANTED. WAS TO GET OUT OF IT. AND THEY KEEP DENYING. ME DAT. EVEN WHEN IT HAPPEN THE SAME DAY. I NEED HELP PLEASE I'M BEING SCAMMED. OF. FEEL LIKE I AM ALL I WANTED WAS A CAR. WITH NO PROBLEMS. RIGHT AWAY AND THAT'S EXACTLY WAT HAPPENED TO ME. AND NOW I FEEL SO IN IT BEING AROUND THOSE PPL AND VISITING THE DEALER TO. SPEAK TO THEM CAUSE THEY NOT ANSWER. PLEASE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319276March 25, 2020
EXTERIOR LIGHTING
THE RIGHT DRIVERS SIDE TURN SIGNAL WAS BLINKING AT TWICE THE NORMAL RATE WHILE DRIVING.THE WAS ALSO A WARNING LIGHT THAT CAME ON OCCASIONALLY WHEN STARTING THE CAR. I TOOK IT IN TO OUR MECHANIC WHO SPECIALIZES IN GERMAN MADE CARS AND HE FOUND THAT THE WIRING TO THE LIGHT BULB SOCKET WAS MELTED. HE SUGGESTED WE LOOK FOR A RECALL BECAUSE HE THOUGHT IT WAS SUCH A SAFETY HAZARD BUT THERE IS NONE LISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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