BMW 328i Complaints

2,583 consumer complaints on file.

#11461447April 20, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461499April 20, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2008 BMW XI. CONSUMER WRITES IN REGARD TO THE PVC EMISSIONS SYSTEM. THE CONSUMER STATED A BURNING THICK SMOKE INTO THE CABIN OF THE VEHICLE EMITTED. THE DEALERSHIP DECLINED TO COVER THE REPAIRS UNDER RECALL CLAIMING THE VALVE COVER WAS NOT ORIGINAL TO THE VEHICLE. BUT, THE CONSUMER STATED THE VALVE COVER WAS ORIGINAL. THE CONSUMER STATED THE VEHICLE WOULD NOT PASS THE STATE'S EMISSIONS TEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461280April 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vehicle and a burning rubber odor was detected. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 173,000. VIN tool confirms parts not available. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461349April 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact stated that while her son was driving at approximately 70 MPH the vehicle began to emit smoke from under the hood. The contact's son was able to safely pull off of the highway, there was no fire and the smoke abated after the vehicle was turned off. The contact stated that her son did not notice any warning lights being illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 22V119000 (Engine, Engine Cooling). The mechanic determined that the entire engine needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461368April 19, 2022
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2009 BMW 328i. The contact stated while driving 35 MPH, the vehicle went into limp mode and the engine overheated. The contact stated that several unknown warning lights were illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact then towed the vehicle to the local dealer, where it was diagnosed with needing a wiring harness replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the water pump and the radiator needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact had the vehicle repaired for a second time however, the vehicle continued to experience the failure. The manufacturer had not been informed of the failure. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. VIN tool confirms parts not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461386April 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328i. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was not notified of the issue. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461112April 18, 2022
ENGINE
The contact owns a 2011 BMW 328i. The contact stated while driving 40 MPH, the vehicle started smoking from the hood. There was no warning light illuminated. The contact stated that the smoke extinguished by itself. The contact drove the vehicle home and called the dealer. The contact drove the vehicle to the dealer but the vehicle was not repaired. The mechanic was unable to duplicate the failure. The manufacture was not informed of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461148April 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461045April 17, 2022
SEAT BELTS
I was rear-ended during a traffic slowdown in freeway, while driving my 2014 BMW 328i sedan. Due to the collision, my vehicle’s safety system got invoked, which made the gear automatically go into neutral and the flashers turned on. However, my seatbelt (driver, left-front seat) unbuckled automatically. This caused me to hit the steering wheel during the accident. I didn’t suffer major injury as I had slowed down to less than 20 mph, while the vehicle hit me in the rear (which had also slowed, though didn’t stop on time/didn’t have the distance, and hence the collision). After the collision, when I checked, the socket from which the seatbelt is pulled had got loose, and the belt had a double fold in the buckle, and so it got stuck. It didn’t rollback to its place.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11460904April 15, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact stated while driving at various speeds, she smelled a strong burning odor inside the vehicle. The warning message "Service Engine Soon" was illuminated. The vehicle was taken to the dealer where it was diagnosed that the service brakes, spark plugs, and radiator needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460949April 15, 2022
ENGINE
I hear a whining noise coming from the engine and sounds like the timing chain is getting ready to snap. this is a common problem in this type of engine, resulting in a damaged engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460723April 14, 2022
UNKNOWN OR OTHER
Hello why you send me letters saying that , you guys gonna take my car away for what or why if its my car .If I don't have any warning or letters with the Police that say my car gonna be taking away for no reason !? that doesn't make sense to me cuz I'm not the only person who's driving a BMW car .My car is in good conditions, few days ago I did the smoke check. the car pass everything clean. Like is weird that BMW dealership send me this letter to me , if my car is mine , I already pay off my car and I don't nothing to do with BMW dealership because everything is good with my car. So I need to cut off that warning that I have on my car and if you can contact me at this Phone number [XXX]. Like I said that doesn't make sense , taking my car away for no reason. And I already contact the hotline number that appears in the below of the papers , I spoke with some People about this problem but they trash , they can't solve anything. So I need somebody who knows about this and how to cut off the warning of my car thanks!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460729April 14, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460665April 13, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460681April 13, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the "Engine Service Soon" warning message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460539April 12, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact stated that while starting the vehicle, there was smoke coming from underneath the hood. There was no warning light illuminated. The vehicle was taken to the dealer twice to be diagnosed. The diagnostic test was performed; however, the contact was unsure of the results. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460542April 12, 2022
ENGINE
The car overheating due to the pcv valve heater core. Causing severe damage to my engine. Good have put me in danger. BMW should have taken care of this a long time ago if there was a issue with it. Now my car is damaged and undrivable. I need a new engine. It could have caught fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460543April 12, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owns a 2011 BMW 328i. The contact stated while driving 70 MPH that all the lights became illuminated on the instrument panel. The contact stated that the vehicle began to emit smoke from under the hood, the vehicle lost power, and additionally, the contact had a failure of power steering and brakes. The contact was able to safely coast off the roadway and stopped. The vehicle continued to emit smoke but eventually, no more smoke was observed. The fire department was not summoned. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had locked. The mechanic attempted to unlock the engine and failed and advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 155,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11460608April 12, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
After running errands and car had been parked for an hour or so, I returned to my vehicle and it would crank but would not start. After trying to start a few times it finally started and I was able to make it home without having to call a tow truck (Or being abandoned in a mall parking lot in the middle of the night). My car drove fine the next day, after driving for about an hour I parked at my parents home during a visit that lasted an hour or so. When returning to my vehicle to leave the same thing happened as before. It would crank but would not start. It took a few tries to start and then it ran fine and I was able to make it home with no issue. It started okay the following day and I was able to drive to and from work (approx. 8 miles). After parking over night I went to start vehicle and it would not start at all. It would crank but would not start. I had the battery replaced thinking it was an old battery (2010 vehicle) this would still not work, the car was also not able to be jumped from the engine compartment, may have something to do with the battery lines or fuel pump?Previous recall? I did not own this vehicle prior to 2018 so I am not sure if this could be the issue? Or properly repaired previous recall? recently APRIL 2022 Recall-PCV Valve Heater.The recall information claims that it is only activated in "cold weather climates" and that it may not have been produced to specifications by the supplier. Over time this could lead to overheating in the engine compartment. In some cases, this could lead to fire! This recall's remedy is unavailable at this time which is extremely concerning. I am actually scared to attempt to continue to inspect, as this recall can cause a fire. If this was a recall regarding windows, or windshield wipers that would be a little easier to deal with, but fires! The recall info requested drivers and passengers to dial 911 and immediately move to a safe location away from traffic if you see smoke/funny smell no remedy availabl
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460178April 8, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2008 BMW 328i. The contact stated upon turning off the vehicle after driving for approximately 2-3 hours, she smelled a burning plastic odor inside and outside of the vehicle. There were no warning lights illuminated. The contact stated that the failure had been reoccurring. The dealer and the manufacturer were not notified of the failure. The contact referenced NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The approximate failure mileage was 12,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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