BMW 320i Complaints

156 consumer complaints on file.

#11165636January 3, 2019
FUEL/PROPULSION SYSTEM
THE TICKING NOISE FROM THE VALVES IS TERRIBLE, THE PEOPLE AT BMW SAID IS NORMAL BUT THAT NOISE IS TOO MUCH, ITS SOUNDS LIKE A DIESEL CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151734November 15, 2018
EXTERIOR LIGHTING
HEADLAMP MALFUNCTION SHOWS UP ON DASH TO INCLUDE CRUISE CONTROL MALFUNCTION , REAR VIEW CAMERA MALFUNCTION, BRAKE LIGHT AND LIGHTS EITHER TURN ON OR FLICKER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141981October 23, 2018
UNKNOWN OR OTHER
CAR WAS STOLEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132357September 30, 2018
UNKNOWN OR OTHER
THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132265September 29, 2018
UNKNOWN OR OTHER, EXTERIOR LIGHTING
TAKATA RECALL MY LIGHTS ARE MALFUNCTIONING THEY TURN OFF WHEN DRIVING SIGNALING OR BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124041September 2, 2018
ELECTRICAL SYSTEM
I GOT MY 2014 BMW 320I XDRIVE 10 MONTHS AGO, LOVE THE CAR! BUT SINCE I'VE HAD IT, THIS HAS HAPPENED LIKE 5 TIMES NOW, WHEN I SHUT THE CAR OFF WITH THE FIRST PUSH OF THE BUTTON EVERYTHING SHUTS OFF INCLUDING ELECTRICAL WHICH ISN'T SUPPOSE TO SHUT OFF UNTIL THE 2ND PUSH OF THE BUTTON. SO BASICALLY NOTHING WILL WORK ON IT AT ALL UNTIL IT WANTS TO WORK ON ITS OWN. IT LEFT ME AND MY KIDS STRANDED ONE TIME CAUSE LITERALLY NOTHING WOULD TURN ON. NO ELECTRONICS WORK, CAN'T ACCESS TRUNK CAUSE IT'S ELECTRIC. AND TODAY I WANTED TO GO RUN AN ERRAND BUT COULDN'T CAUSE NOTHING WOULD TURN ON. NOTHING WRONG WITH THE KEY FOBS AT ALL AND ALSO TESTED THE BATTERY WHICH IS GOOD. JUST TO DIAGNOSE HERE AT THE BMW DEALERSHIP IS $131. I DON'T HAVE THAT KIND OF MONEY RIGHT NOW JUST TO SEE WHAT'S WRONG WITH IT. I WAS HOPING FOR ASSISTANCE BEING THIS IS A MANUFACTURER ERROR AT SOME POINT WITHIN THE SYSTEM. THE CAR ONLY HAS 36,000 MILES ON IT FOR BEING ALMOST 5 YEARS OLD NOW. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. I DID BUY AN EXTENDED WARRANTY WITH THE CAR. DEDUCTIBLE IS $300 AND THE REST IS COVERED WITH THE DEALERSHIP I BOUGHT IT AT. THANK YOU FOR READING THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111729July 16, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 BMW 320I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND LOST POWER. IN ADDITION, THE LOW FUEL PRESSURE INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110005July 7, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
RECEIVED A WARNING LIGHT AND ACCOMPANYING ERROR MESSAGE STATING I HAD A MALFUNCTIONING PASSENGER RESTRAINT SYSTEM. VEHICLE WAS A CERTIFIED PRE-OWNED PURCHASE, 2ND OWNER. AS VEHICLE WAS UNDER EXTENDED WARRANTY AND PREPAID MAINTENANCE PROGRAM, WE TOOK IT IN FOR DIAGNOSIS AND REPAIR. SERVICE ADVISOR INFORMED US THAT THE PASSENGER SEAT DETECTION MAT WAS TO BLAME AND IT WOULD NOT BE COVERED UNDER WARRANTY AS THE CONNECTION POINTS APPEARED CORRODED. WHEN I INQUIRED AS TO HOW THEY BECAME CORRODED, I WAS INFORMED THAT SOMEONE MUST HAVE SPILLED SODA ON THEM...UNDER THE LEATHER, THROUGH THE FOAM PAD IN A VEHICLE THAT WE DO NOT ALLOW ANY FLUIDS IN, LET ALONE SODA. AFTER HITTING A WALL IN AN ATTEMPT TO HAVE THIS COST COVERED, I WAS GIVEN 10% OFF THE COST OF REPAIR AND BEGRUDGINGLY COVERED THE REPAIR COST AT AN OUT THE DOOR TOTAL OF $1132.76. THIS WAS AN ISSUE IN THE PREVIOUS GEN 3 SERIES AND JUST LAST WEEK I RECEIVED A WARRANTY EXTENSION COVERING THIS TYPE OF REPAIR ON MY 2007 BMW M5. IT APPEARS TO BE A PERVASIVE ISSUE WITH THIS CARS BUT AS YET NO RESOLUTION IN REGARDS TO REPAIR RESPONSIBILITY FALLING TO THE MANUFACTURER. THANK YOU FOR YOUR TIME AND CONSIDERATION IN REGARD TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103021June 21, 2018
FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 BMW 320I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V189000 (FUEL SYSTEM GASOLINE) AND 15V520000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF MINNETONKA (15802 WAYZATA BLVD, WAYZATA, MN 55391, (952) 236-1263) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098997May 31, 2018
STRUCTURE:BODY
DRIVER'S SIDE FRONT DOOR HAS BEEN GIVING ME ISSUES FOR THE LAST ONE YEAR. THE DOOR GETS UNLOCKED, BUT WHEN I PULL THE HANDLE TO OPEN THE DOOR, THE DORR DOES NOT OPEN UP. I HAVE BEEN LOCKED OUT OF THE CAR SEVERAL TIMES IN THE PAST YEAR. I HAVE TAKEN THE CAR FOR SERVICE TO THE BMW DEALERSHIPS. THE FIRST TIME, THE DEALERSHIP SAID THEY HAD FIXED THE ISSUE, BUT THE SAME ISSUE REOCCURRED IN A WEEK. THIS TIME, I TOOK IT TO A DIFFERENT DEALERSHIP AND THEY SAID THEY FIXED THE ISSUE. IN A FEW MONTHS, THE ISSUE HAS AGAIN SURFACED. I BELIEVE THIS IS A SAFETY ISSUE AND I HAVE ALREADY BEEN LOCKED OUT OF THE CAR SEVERAL TIMES AND HAD TO SEEK ROADSIDE ASSISTANCE TO OPEN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079929March 17, 2018
AIR BAGS
AIRBAGS FAILED TO DEPLOY IN SERIOUS ACCIDENT CAUSING INJURY. VEHICLE WAS TRAVELING WHEN STUCK IN FRONT LEFT BUMPER BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 45-50 MPH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11065295January 26, 2018
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 (NA) BMW 320I. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED SPONTANEOUSLY. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE DID NOT STOP. THE VEHICLE DROVE STRAIGHT THROUGH SOME SHRUBS AND CAME TO A STOP ON THE LAWN OF A BANK. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN UNKNOWN BMW DEALER IN COLUMBIA, SOUTH CAROLINA AND WAS AWAITING DIAGNOSTIC TESTING. THE INSURANCE COMPANY ISSUED A CHECK FOR THE BODY REPAIRS OF THE VEHICLE, BUT NEITHER THE MANUFACTURER NOR THE INSURANCE COMPANY COVERED THE MECHANICAL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046601November 16, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
CAR HAS SHUT OFF WHILE IN MOTION AND INDICATOR WARNING COMES ON SAYING 'DRIVE TRAIN MALFUNCTION' THE GAGE INDICATES THERE IS AT LEAST 42 MILES OF FUEL BEFORE EMPTY. LUCKILY THIS HAS HAPPENED ON A CITY STREET. THE CAR SHAKES AND MAKES A LOUD SOUND BEFORE PUTTING ITSELF IN NEUTRAL. ALSO THE BRAKES WERE RECENTLY REPLACED BY BMW BUT THEY DO NOT STOP PROPERLY AT SPEEDS OF 50 MPH. ALSO THE SUNROOF OPENS INDEPENDENTLY WHEN IT RAINS. THIS HAS HAPPENED ON 3 OCCASIONS WHILE PARKED OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041686October 31, 2017
AIR BAGS
TAKATA RECALL--RECEIVED INFORMATION THAT MY AIRBAGS ARE ELIGIBLE FOR RECALL AS OF A 2014 AND 2015 NOTICE FOR PASSENGER AND DRIVER AIRBAGS. RECEIVED NOTIFICATION ON 10/31/2017 OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030046September 26, 2017
ENGINE, UNKNOWN OR OTHER
CAR BURNED WHILE PARKED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11014668August 11, 2017
AIR BAGS
"TAKATA RECALL" I RECEIVED A NOTICE ABOUT MY BMW THAT THERE IS A CLASS ACTION SUIT. I WENT TO WEBSITE: WWW.AUTOAIRBAGSETTLEMENT.COM & CALLED 888-737-5596. WHEN I ENTERED THE VIN# OF MY VEHICLEON THAT SITE IT READ: THIS VIN HAS BEEN MATCHED WITH AN ELIGIBLE SUBJECT VEHICLE. SO I CALLED THE 888# AND THEY SAID MY VEHICLE WAS NOT RECALLED YET. I AM CONFUSED AND NEED TO KNOW IF MY CAR CONTAINS A FAULTY TAKATA AIR BAG. THE DEALERSHIP DID NOT KNOW. I AM CONCERNED SINCE MY SON IN COLLEGE DRIVES THE CAR IN ANOTHER CITY THAN I LIVE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983425May 4, 2017
UNKNOWN OR OTHER
AFTER DRIVING VEHICLE I RETURNED HOME AND TURNED OF CAR MY FRIEND TRIED TO OPEN HIS FRONT PASSENGER DOOR AND IT WOULD NOT OPEN. I TRIED ALL WAY TO UNLOCK DOOR. MY CONCERN IS IF I HAD BEEN IN AN ACCIDENT AND A FIRE OR OTHER REASON AND TRIED TO OPEN THAT DOOR IN AN EMERGENCY IT WOULD HAVE CAUSED A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978967April 17, 2017
UNKNOWN OR OTHER
THE CAR KEPT STALLING AND DISPLAYING DRIVETRAIN MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978697April 16, 2017
FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL PUMP FAILURE. WE HAVE HAD THIS PROBLEM OCCUR THREE TIMES NOW. THIS LAST TIME HAPPENED TO MY SPOUSE WHILE TRAVELING 70+ MPH WITH CRUISE CONTROL SET. THE ONSET WAS A SUDDEN LOSS OF POWER, AN IMMEDIATE AND UNSETTLING SHUDDER WITH AN ONSCREEN POPUP. THE ABRUPT LOSS OF SPEED NEARLY CAUSED AN ACCIDENT THIS TIME. IT OCCURRED WITHOUT WARNING AND SINCE WE AREN'T' APPLYING BRAKES, OTHER DRIVES ARE CAUGHT BY SURPRISE AT THE SUDDEN DROP IN SPEED. WE NARROWLY PULLED FROM THE HIGHWAY WITHOUT GETTING HIT PRIOR TO STOPPING AND SHUTTING OFF THE VEHICLE. I DID CAPTURE THE INSTANCE WITH AN OBDII APP CALLED TORQUE. WE WITNESSED THE "FUEL RAIL" PRESSURE DROP FROM NEARLY 3,000PSI TO 50.8PSI, INDICATING THE HPFP FAILED, WENT INTO BYPASS CAUSING THE CAR TO REVERT TO LIMP MODE. ALSO PROVIDED ARE THE OBDII FAULT CODES, P0087 - POWERTRAIN AND P142E - HIGH PRESSURE FUEL PUMP PICTURES WILL BE ATTACHED. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966258March 16, 2017
STRUCTURE:BODY
WHILE THE VEHICLE WAS BEING DRIVEN ABOUT 40 MPH, I HEARD WHAT SOUNDED LIKE A GUNSHOT OR A LOUD POP OVERHEAD. I PULLED OVER TO SEE WHAT HAPPENED AND THE SUNROOF HAD A HOLE IN THE MIDDLE AND THE GLASS WAS BOWING UPWARDS. THERE WERE NO OTHER CARS PASSING ME AT THE TIME AND I DID NOT SEE ANY PROJECTILES COMING TOWARD THE CAR THAT COULD HAVE CAUSED THE DAMAGE. THE SUNROOF JUST SPONTANEOUSLY SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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