Audi S4 Complaints
589 consumer complaints on file.
- #10498547February 18, 2013STEERING
WHILE DRIVING AT A LOW SPEED ON CITY ROADS, THE STEERING BECAME DIFFICULT TO CONTROL. IT FELT AS IF THE STEERING WHEEL WAS NOTCHING/RATCHETING AS I TURNED IT. I WAS ABLE TO MAINTAIN CONTROL, BUT STEERING FELT LOOSE AND INACCURATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498457February 18, 2013STEERING
ELECTRIC POWER STEERING (EPS) RANDOMLY GETS A "NOTCHY" FEELING AND LOSES ITS TRUE CENTER. THE WHEEL CANNOT BE HELD AT A PERFECT "12 O'CLOCK." IT IS EITHER AT 11:57 OR 12:03, SO GOING STRAIGHT DOWN A ROAD REQUIRES CONSTANT CORRECTION ON THE PART OF THE DRIVER. THESE NOTCHES PERSIST THROUGHOUT THE ENTIRE STEERING WHEEL. IN OTHER WORDS, BY MAKING A HARD LEFT, THE WHEEL WILL PASS THROUGH 8-10 DIFFERENT NOTCHES. AT SOME POINT, THE PROBLEM WILL THEN GO AWAY AND DISAPPEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498470February 18, 2013STEERING
MY STEERING IS UNABLE TO KEEP A STRAIGHT LINE AT TIMES. THE STEERING WHEEL FEELS LIKE IS IN NOTCHED LIKE A GEAR WOULD BE. MY CAR WILL START MOVING TOWARDS THE LEFT LANE LIKE THE ALIGNMENT IS OFF. WHEN I TRY TO CORRECT THIS THE STEERING MAKES A NON FLUID MOVEMENT TO NEXT LANDING NOTCH TO THE RIGHT, THEN THE CAR STARTS MOVING OFF TO THE RIGHT LANE. I HAVE TO MOVE BETWEEN THESE TWO LANDING NOTCHES EVERY FEW SECONDS TO REMAIN WITHIN MY LANE. THIS IS EXTREMELY UNSAFE AND IS VERY CONCERNING! I TODAY STARTED RESEARCHING THIS AND IT APPEARS THIS IS A WELL KNOWN ISSUE WITH THE NEWER AUDI'S BUT NOT FIX IS BEING RELEASED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498341February 16, 2013STEERING
STARTING AROUND FEBRUARY 2, 2013 MY VEHICLE STARTED DISPLAYING INTERMITTENT BIZARRE STEERING BEHAVIOR. THE ISSUES WERE TWO FOLD. FIRST, WHILE DRIVING AT ANY SPEED BUT MOST COMMONLY OVER 50 MPH THE STEERING EXHIBITED A "SLIP AND CONNECT FEELING" WHERE THE STEERING WOULD FEEL DISCONNECTED (OR VERY LOOSELY CONNECTED) TO THE WHEELS. LARGE DRIVER STEERING INPUTS RESULTED IN ONLY MINOR CORRECTIONS. ONLY WHEN TURNING THE STEERING WHEEL ABOUT TWO INCHES IN EITHER DIRECTION WOULD THE STEERING GRAB AND FEEL NORMAL AGAIN. THIS PHENOMENON HAS RESULTED IN SEVERAL NEAR MISS ACCIDENTS WHERE THE CAR SWERVES INTO THE ADJACENT LANE. THE SECOND ISSUE IS A STEERING NOTCHINESS WHICH OCCURS AT ANY SPEED AND MOST APPARENT DURING TURNS. I CAN BEST DESCRIBE THIS AS IF THE STEERING, WHICH IS ELECTRONIC, CHANGES FROM HIGH TO LOW TO HIGH BOOST WHILE TURNING THE STEERING WHEEL. ALTHOUGH NOT AS MUCH A SAFETY CONCERN AS THE FIRST ISSUE, IT REQUIRES VIGILANT ATTENTION TO ENSURE CAR CONTROL. BOTH OF THESE ISSUES HAVE BEEN REPORTED BY MANY AUDI DRIVERS ON SEVERAL ONLINE FORUMS. THE FOLLOWING THREAD HAS OVER 850 POSTS FROM CONCERNED AUDI DRIVERS, MANY WITH THESE SAME ISSUES. HTTP://WWW.AUDIZINE.COM/FORUM/SHOWTHREAD.PHP/513862-STEERING-ISSUES-2013. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495010January 28, 2013STEERING
MY 2013 AUDI S4 EXHIBITS AN ALARMING TENDENCY TO WEAVE FROM SIDE TO SIDE WITHOUT A STEERING INPUT. THIS OCCURS WITHOUT A CHANGE IN STEERING WHEEL POSITION, VEHICLE SPEED, OR CHANGE IN ROAD SURFACE OR PREVAILING WIND DIRECTION. IT IS MORE PRONOUNCED AT HIGHWAY SPEEDS AND WHEN WHEEL IS CENTERED AT 12 O'CLOCK BUT DOES OCCUR AT ALL SPEEDS AND STEERING VECTORS. AUDI DEALERSHIP NOTES THE PROBLEM AND BLAMES THE NEW ELECTRIC STEERING SYSTEM BUT STATES IT IS A "CHARACTERISTIC" OF THE SYSTEM AND IS NOT A DEFECT. I DISAGREE AND FEEL ANY DIRECTION CHANGE IN A VEHICLE WITHOUT A DRIVER INPUT OR A EXPLAINABLE EXTERNAL FACTOR CONSTITUTES A POTENTIAL SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494645January 24, 2013ENGINE
LOST ALL COOLANT DUE TO RADIATOR LEAK FROM ROAD HAZARD DAMAGE CAUSED BY BAD DESIGN OF FRONT LOWER GRILL. IT HAS NO PROTECTIVE MESH AND CLEAR OPENINGS FOR ROCKS TO PROTRUDE. I FOUND THIS ON AUDI FORUM TWO PEOPLE NOW ON THE VAIRIOUS BOARDS HAVE THOUGHT THEY LOST THEIR WATER PUMP, BUT IN FACT HAVE HAD HOLES PUNCHED IN THEIR INTERCOOLING RADIATORS BY ERRANT ROAD DEBRIS WHICH STRIKES THE RADIATOR AT HIGHWAY SPEEDS AND PERFORATES IT. SINCE THE ENGINE AND SUPERCHARGER COOLING SYSTEMS SHARE THE SAME OVERFLOW CONTAINER, BUT ARE SEPERATE LOOPS, IT'S ONLY A MATTER OF TIME BEFORE BOTH SYSTEMS HAVE LOST ALL COOLANT LIQUID, DUE TO THE ONE WAY VALVE SYSTEM, THE HEATING AND COOLING OF THE COOLANT AND THE SHARED OVERFLOW TANK. THIS IS NOT COVERED BY AUDI WARRANTY, AND IS CONSIDERED WEAR AND TEAR. IT ALSO REMOVES THE CAR FROM SERVICE UNTIL IT PARTS ARE OBTAINED AND IT CAN BE REPAIRED, NOT TO MENTION THE COST AND FRUSTRATION. HTTP://FORUMS.AUDIWORLD.COM/SHOWTHREAD.PHP?T=2784308&HIGHLIGHT=NWS4GUY+MESH&PAGE=22. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492273January 11, 2013SEAT BELTS
TL* THE CONTACT OWNS A 2000 AUDI S4. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH THE LATCH SYSTEM AND THEREFORE WAS UNABLE TO INSTALL A CAR SEAT. THE MANUFACTURER INFORMED THE CONTACT THAT THE LATCH SYSTEM KIT WAS NO LONGER AVAILABLE WITH THE REVISED TECHNICAL SERVICE BULLETIN 690803. THE LATCH SYSTEM WAS NOT INSTALLED. THE FAILURE AND CURRENT MILEAGE WAS 99,705.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10487484December 5, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 AUDI S4. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A FUEL LEAK. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,500 AND THE CURRENT MILEAGE WAS 14,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485922November 24, 2012EXTERIOR LIGHTING
THE XENON HEADLIGHTS IN MY S4 GO OUT AS THE CAR IS IN MOTION. THE LIGHT MAY FLICKER. THE HEADLIGHT MAY "DIP." THE LIGHT SHUTS OFF AND I HAVE TO STOP THE CAR AND SHUT OFF THE LIGHTS AND THEN TURN THEM BACK ON FOR THE LIGHT TO REIGNITE. THE BULB AND CONTROL UNIT WAS REPLACED UNDER WARRANTY. NOW TWO YEARS LATER THE SAME THING IS HAPPENING. IT SEEMS TO BE A VERY COMMON PROBLEM WITH AUDI'S (BASED ON FORUM DISCUSSION). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484689November 14, 2012EXTERIOR LIGHTING
MY CAR IS A 2005.5 AUDI S4 WITH BI-XENON HID HEADLIGHTS. I ALMOST ALWAYS GET A DIPPED HEADLIGHT ERROR WHENEVER I TURN ON THE HEADLIGHTS. IT OCCURS MORE OFTEN ON THE DRIVER'S SIDE HEADLIGHT. THIS WILL RANDOMLY HAPPEN BUT I HAVE NOTICED THAT IT OCCURS MORE FREQUENTLY RIGHT AFTER THE HEADLIGHTS ARE SWITCHED ON. IT WILL ALSO HAPPEN WHEN THE ROAD IS EITHER ON AN INCLINE OR DECLINE, OR REALLY WHEN THE ROAD IS NOT FLAT. THE DIPPED HEADLIGHT ERROR IS CHARACTERIZED BY A FLICKERING, THEN A DIMMING, THEN ULTIMATELY, THE LIGHT TURNS OFF. THE ONLY WAY TO RE-IGNITE THE LIGHT IS TO COMPLETELY TURN OFF THE LIGHT SWITCH THEN TURN IT BACK ON AGAIN. ALTHOUGH THE AFFECTED HEADLIGHT WILL COME ON, IT WILL EVENTUALLY DIP AGAIN. I FEEL THIS IS A SERIOUS SAFETY CONCERN BOTH TO ME AS A MOTORIST, TO OTHER MOTORISTS, AND MORE IMPORTANTLY, TO PEDESTRIANS. THIS WILL HAPPEN AT ANY SPEED - BOTH ON THE HIGHWAY OR ON RESIDENTIAL STREETS. ASIDE FROM THE OBVIOUS SAFETY ISSUE WITH THE HEADLIGHT/S COMPLETELY SHUTTING DOWN, THE PRECEDING FLICKERING CAN ALSO POSE A SERIOUS PUBLIC SAFETY HAZARD AS IT MAY CONFUSE ONCOMING VEHICLE AND PEDESTRIAN TRAFFIC. I HAVE TRIED UNSUCCESSFULLY TO HAVE THIS REPAIRED UNDER WARRANTY FROM AUDI MANY TIMES. AND I WAS ALWAYS TOLD THAT THEY COULD NOT REPLICATE THE PROBLEM EVEN AS IT OCCURS AS SOON AS I DRIVE AWAY. I SEARCHED THE INTERNET AND FOUND MANY SIMILAR PROBLEMS WITH OTHER AUDI A4/S4 OWNERS. I FEEL THIS IS CAUSE FOR AUDI TO RECTIFY THIS PROBLEM AT THEIR EXPENSE WITH THE OBVIOUS SAFETY REASONS FOREMOST IN MIND AND WITH THE PREVALENT PROBLEM WHICH COULD SUGGEST A MANUFACTURER PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481521October 23, 2012POWER TRAIN
THIS ISSUE CONCERNS MY AUDI 2011 S4, A CAR THAT I TOOK DELIVERY ON IN APRIL, 2011. I HAVE HAD NUMEROUS PROBLEMS WITH THE CAR SINCE THE DELIVERY, HOWEVER, IT IS A SAFETY CONCERN THAT HAS CAUSED THIS SPECIFIC FILING. THE PROBLEM SEEMS TO BE WITH THE DSG TRANSMISSION. ON OCCASION, THE CAR WILL STRUGGLE AND "BUCK" IN LOW GEARS AT A VERY SLOW SPEED (OR FROMA COMPLETE STOP) UPON ACCELERATION. THIS DOES NOT HAPPEN OFTEN BUT IT HAS HAPPENED SEVERAL TIMES SINCE TAKING DELIVERY. I HAVE TRIED ADDRESSING THE PROBLEM WITH AUDI CORAL SPRINGS IN THE PAST BUT BECAUSE I CANNOT DUPLICATE THE PROBLEM, THEY ARE UNABLE TO HELP. CONSEQUENTLY, I HAVE NOT BEEN ABLE TO ALWAYS DRIVE THE CAR IN THE MANNER THAT I WOULD LIKE TO. HOWEVER, ON OCTOBER 9, 2012, THE PROBLEM HAPPENED AGAIN, ONLY THIS TIME, IT OCCURRED WHILE ATTEMPTING TO MERGE INTO TRAFFIC. I WAS IN A MERGE LANE, TRAVELING APPROX 3-5 MPH AND WHEN THE OPPORTUNITY AROSE, I ACCELERATED INTO THE TRAFFIC. AT THAT PRECISE MOMENT, THE CAR BUCKED VIOLENTLY (AS IT HAS DONE IN THE PAST) AND I HAD TO LIFT OFF THE THROTTLE TO CORRECT THE ISSUE. LET ME EXPRESS THAT I IN NO WAY AM ATTEMPTING TO CAUSE PROBLEMS FOR AUDI. I AM ONLY CONCERNED FOR MY SAFETY. ITS QUITE CONCEIVABLE THAT WHEN MY CAR HAS THIS TROUBLE WHILE MERGING INTO TRAFFIC THAT I COULD GET HIT FROM BEHIND AS I MUST IMMEDIATELY LIFT OFF THE ACCELERATOR TO RESOLVE THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476765September 22, 2012EXTERIOR LIGHTING
RIGHT HEADLIGHT FLICKERS AND GOES OUT REPEATEDLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10471969August 23, 2012ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE INSTRUMENT CLUSTER ON ALL THE AUDI S4S AND ALSO ON VW LOOSE PIXELS ON THE DASH AND IT GOES OUT, IT IS A HAZARD BECAUSE THIS IS A GAUGE THAT DOES A SYSTEM CHECK EVERY TIME YOU START THE VEHICLE, THE CAR TELLS THE DRIVER IF THERE ARE BRAKE PROBLEMS, ENGINE PROBLEMS, ALSO IF LIGHTS ARE OUT I.E. BRAKE LIGHTS TURN SIGNALS, AND ALSO FLUID STATUS OF THE CAR. WHEN THIS INSTRUMENT CLUSTER GOES OUT OR AS AUDI CALLS IT LOSES PIXELS, THE DRIVER DOES NOT KNOW THE STATUS OF THE CAR WHICH COULD CAUSE SAFETY AND HARM TO THE OPERATOR. IT HAS BEEN DOCUMENTED MANY TIMES AND HAS BEEN REPLACED ON MY CAR OVER 4 TIMES AND IS A COMMON OCCURRENCE WITH OTHER AUDI OWNERS. ALSO THE WINDOW REGULATOR CLIP THAT HOLDS THE WINDOW BREAKS AS WELL, AUDI AND VW DID A RECALL VIN SPECIFIC MODELS OF THE BEETLE JETTA AND A4 BUT NOT THE S4, THE CLIP IS THE SAME DESIGN THAT IS USED IN MY VEHICLE. IT ALSO HAS BEEN DOCUMENTED MANY TIMES OF FAILING AND CAUSES ANOTHER SAFETY ISSUE, IF THE CLIP BREAKS THE WINDOW WILL ROLL DOWN UNEXPECTEDLY, I.E. CAUSING THE WINDOW TO BREAK WHICH THROWS GLASS ALL OVER THE OCCUPANTS IN THE CAR AND ALSO EXPOSES LIMBS TO OBJECTS OUTSIDE OF THE VEHICLE WITHOUT KNOWLEDGE. MANY COMPLAINTS HAVE BEEN MADE ABOUT THIS DESIGN FLAW. I HAVE TRIED TO RESOLVE THESE ISSUES WITH AUDI MULTIPLE TIMES AND PHONE CALLS AND MULTIPLE EMAILS, REGARDLESS OF THE AGE AND MILES ON MY CAR, IT IS THE SAME THINGS THAT KEEP BREAKING, CAUSING THESE SAFETY ISSUES. BOTH OF THESE ISSUES HAVE BEEN AN ONGOING PROBLEM FROM DAY ONE WHEN THESE DESIGNS WERE PUT ON THE MARKET. AND REPLACING THESE ITEMS IS NECESSARY TO ENSURE THE SAFETY OF MY OCCUPANTS AND MYSELF. THEY NEED TO BE REDESIGNED AND REVAMPED TO SOLVE THESE ISSUES. REPLACING THEM EVERY SINGLE YEAR IS NOT ACCEPTABLE. AND EVEN MORE SO WHEN SOMEONE'S LIFE IS AT RISK, DUE TO A BAD AND CARELESS DESIGN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10470502August 13, 2012EXTERIOR LIGHTING
THIS ISSUE AFFECTS AUDI A4 AND S4 VEHICLES WITH HID HEADLIGHTS. ONE OR BOTH OF THE HEADLIGHTS REPEATEDLY FAILS WHILE DRIVING. THIS IS NOT AN ISSUE WITH THE HEADLIGHT BULB. IF THE OPERATOR TURNS OFF THE IGNITION AFTER ONE OR BOTH OF THE HEADLIGHTS FAILS, AND THEN IMMEDIATELY RESTARTS THE CAR, BOTH HEADLIGHTS WILL OPERATE PROPERLY. THE ISSUE OCCURS PRIMARILY WITHIN THE FIRST 5 TO 10 MINUTES AFTER STARTING THE CAR. ONCE THE CAR HAS BEEN "WARMED UP", OPERATING FOR MORE THAN 10 MINUTES, THE ISSUE DOES NOT REOCCUR. THE SPECIFIC SCENARIO: I WILL START MY CAR. BOTH OF THE HEADLIGHTS INITIALLY SEEM TO BE OPERATING PROPERLY. WITHIN A MINUTE, ONE OR BOTH OF THE HEADLIGHTS WILL BEGIN TO FLICKER, AND ONE OR BOTH OF THEM WILL FAIL, CAUSING A "HEADLIGHT DIPPED" WARNING ON MY DASHBOARD. THE ISSUE OFTEN OCCURS DURING BRAKING, ACCELERATION OR WHEN THE CAR GOES OVER A BUMP. THE ISSUE MAY OCCUR WITH EITHER THE LEFT OR THE RIGHT HEADLIGHT OR BOTH LIGHTS, RESULTING IN A SEVERELY UNSAFE CONDITION. RESTARTING THE CAR WILL CURE THE PROBLEM BUT IT OFTEN REOCCURS UNTIL THE CAR HAS BEEN DRIVEN FOR AT LEAST 10 MINUTES. THIS ISSUE OCCURS ALMOST EVERY TIME I DRIVE THE CAR WITH THE HEADLIGHTS ON, USUALLY EVERY DAY, OR AT LEAST SEVERAL TIMES PER WEEK. MOISTURE (RAIN/CAR WASH) DOES NOT SEEM TO MAKE THE ISSUE WORSE. AUDI OF AMERICA IS AWARE OF THE ISSUE AND HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS ABOUT THE ISSUE, BUT WILL NOT PAY FOR REPAIRS UNLESS THE VEHICLE IS UNDER WARRANTY. AUDI HAS NOT IDENTIFIED A SPECIFIC REPAIR TECHNIQUE THAT WILL DEFINITELY FIX THE ISSUE. THE REPAIR ATTEMPTS INCLUDE REPLACING THE LIGHT BULBS, REPLACING THE HID BALLASTS AND/OR CONTROL MODULES, AND INSTALLING SHIMS AROUND THE LIGHT HOUSINGS TO QUELL THE VIBRATION THAT MAY BE A CAUSE OF THE ISSUE. IT IS A TRIAL-AND-ERROR REPAIR PROCESS AND IT IS VERY EXPENSIVE FOR A VEHICLE THAT IS OUT OF WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460374June 2, 2012EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT WITH THE LOW BEAMS ILLUMINATED THE LEFT HEADLIGHT WILL TURN OFF AND THE CAR WILL WARN OF A INOPERATIVE "DIPPED HEADLIGHT". THE HEADLIGHT WILL FLICKER ON AND OFF AT TIMES AND THIS CAUSES DISCONCERTING DRIVING CONDITIONS FOR BOTH THE DRIVER AND OTHER CARS IN THE VICINITY. EVERY TIME THE LIGHT FLICKERS, THE WARNING SYSTEM CHIMES AND ALERTS TO THE MALFUNCTIONING HEADLIGHT. OTHER DRIVERS ARE CONFUSED BECAUSE THEY SEE YOUR HEADLIGHTS FLASHING AT THEM FOR NO APPARENT REASON. IF THE HEADLIGHT SWITCH IS CYCLED TO "OFF" AND BACK TO "ON", THE HEADLAMP IS RESTORED UNTIL THE NEXT OCCURRENCE. IT IS DANGEROUS TO DRIVE AT NIGHT WITH ONE HEADLAMP FLICKERING OR COMPLETELY INOPERATIVE. IT IS DANGEROUS TO HAVE TO CYCLE THE HEADLAMP SWITCH WHILE DRIVING IN TRAFFIC IN AN ATTEMPT TO RESTORE PROPER ILLUMINATION. I HAVE ALSO HAD THE PROBLEM BRIEFLY OCCUR IN THE RIGHT HEADLAMP. I DRIVE IN FEAR THAT BOTH HEADLAMPS WILL GO OUT AT THE SAME TIME AND THERE IS NOTHING I CAN DO TO PREDICT WHEN THIS MIGHT HAPPEN. BESIDES THE LEGAL RAMIFICATIONS OF BEING TICKETED FOR MALFUNCTIONING LIGHTING, THERE IS A VERY REAL SAFETY ISSUE THAT HAS NOT BEEN ADDRESSED BY THIS MANUFACTURER. THIS COMPLAINT IS WIDESPREAD BY HUNDREDS OF OWNERS ON MANY OWNER INTEREST WEB BOARDS. THERE HAS NOT BEEN A CLEARLY DEFINED SOLUTION AND OWNERS CONTINUE TO SPEND MONEY CHASING A PROBLEM WHOSE OWNERSHIP SHOULD REST ENTIRELY WITH AUDI OF NORTH AMERICA. I URGE THE NHTSA TO PURSUE A RESOLUTION WITH THE MANUFACTURER FOR THIS SERIOUS SAFETY DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453165March 27, 2012SUSPENSION
I RECENTLY PURCHASED A BRAND NEW 2011 AUDI S4 SEDAN AND HAD A SUSPENSION AND/OR ALIGNMENT ISSUE WHICH CAUSED THE FRONT DRIVER SIDE TIRE BLOW OUT ON THE HIGHWAY, RESULTING IN TEMPORARY LOSS OF CONTROL. I GOT THREE PROFESSIONAL OPINIONS (INCLUDING THAT OF A CERTIFIED AUDI TECHNICIAN) AND ALL AGREED THIS WAS CAUSED BY AN ISSUE WITH THE SUSPENSION, CAUSING THE INSIDE EDGE OF THE TIRE TO WEAR PREMATURELY AND SPLIT OPEN. THIS INSTANCE IS ABNORMAL BECAUSE THE TREAD WAS WELL ABOVE THE TREADWEAR INDICATORS. THIS VEHICLE HAS ALWAYS BEEN SERVICED ACCORDING TO THE FACTORY SPECIFIED SERVICE PLAN FOR MY VEHICLE, BY AUDI CERTIFIED TECHNICIANS. THIS PLAN SPECIFICALLY STATES THAT THE TECHNICIANS ARE SUPPOSED TO INSPECT TIRES FOR WEAR AND DAMAGE AT THE 25 THOUSAND MILE SERVICE (TO ENSURE SAFETY, RELIABILITY, AND VALUE OF THE VEHICLE). HOWEVER, MY SERVICE ADVISORS FAILED TO NOTIFY ME OF THE ABNORMAL TIRE WEAR, AND THE POTENTIAL SAFETY RISK. HAD THIS ISSUE BEEN BROUGHT TO MY ATTENTION, THIS INCIDENT COULD HAVE BEEN AVOIDED. BOTH FRONT TIRES SHOWED THIS ABNORMAL WEAR, SO I HAVE SINCE REPLACED ALL FOUR TIRES. HOWEVER, IF THIS SUSPENSION PROBLEM IS NOT SOLVED, THE NEW TIRES WILL ALSO WEAR ABNORMALLY AND SPLIT OPEN, PUTTING LIVES IN DANGER. THE VEHICLE IS AT THE AUDI DEALER WAITING FOR THE ISSUE TO BE IDENTIFIED AND RESOLVED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451955March 16, 2012STEERING, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 AUDI S4. THE CONTACT WAS DRIVING 25 MPH WHEN THE STEERING WHEEL FAILED AND BECAME STIFF AND HARD TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHO CONFIRMED THERE WAS A PUNCTURED HOSE CAUSING THE STEERING TO FAIL. THE CONTACT ALSO MENTIONED ON A SEPARATE OCCASION THAT HE HEARD A SQUEALING NOISE AFTER THE BRAKES WERE DEPRESSED. THE FAILURE CAUSED THE BRAKES TO MALFUNCTION WHEN THEY WERE APPLIED. THE DEALER STATED THE BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,000 AND THE CURRENT MILEAGE WAS 114,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451576March 14, 2012EXTERIOR LIGHTING, ELECTRICAL SYSTEM, VISIBILITY
HID XENON HEADLIGHTS RANDOMLY FLICKER AND SHUT OFF DURING DRIVING. IT'S GETTING WORSE. DEALERS "NEVER FOUND" PROBLEM WHICH RECURS CONTINUALLY SO THEY NEVER FIXED THIS ISSUE UNDER WARRANTY AFTER BEING ASKED SEVERAL TIMES SINCE THE VEHICLE WAS NEW. 100'S OF OTHER STORIES ABOUT THIS ONLINE. HUGE SAFETY ISSUE WHEN HEADLIGHTS JUST QUIT AT RANDOM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10446471February 2, 2012ENGINE AND ENGINE COOLING:ENGINE
2004 AUDI S4. CONSUMER STATES VEHICLE FAILED WHILE DRIVING, ENGINE, POWER BRAKES AND STEERING LOCKED UP *TGW THE DEALER INFORMED THE CONSUMER, THE VEHICLE HAD SUFFERED CATASTROPHIC ENGINE FAILURE, WHICH WAS MOST LIKELY DUE TO THE FAILURE OF THE TIMING CHAIN OR ADJUSTERS. THE CONSUMER WAS QUOTED A PRICE OF $24,000 FOR THE REPAIRS. THE CONSUMER HAS SINCE LEARNED IT WAS A RELATIVELY COMMON PROBLEM FOR HIS MODEL AND YEAR. THE SPECIFIC MECHANICAL FLAW SEEMED TO BE THAT THE TIMING CHAIN COORDINATED THE ACTION BETWEEN THE PISTONS AND THE VALVES. THE TIMING CHAIN WAS SUPPORTED BY SEVERAL PLASTIC GUIDES. THE GUIDES PUSHED AGAINST THE CHAIN BY THE ADJUSTERS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10443757January 13, 2012POWER TRAIN
I OWN A 2004, AUDI, S4 WHICH I PURCHASED USED FROM MY BROTHER, WHO BOUGHT IT NEW. I BOUGHT THIS CAR FROM HIM WITH 45,000 MILES ON IT. AT 55,000 MILES THE CAR HAD CATASTROPHIC ENGINE FAILURE. 5,000 MILES OVER THE WARRANTY PERIOD! THE MECHANIC THAT IS REPAIRING THE DAMAGE SAID IF ONE MORE COMPONENT WOULD HAVE BROKE IT COULD HAVE CAUSED ME TO LOSE CONTROL OF THE VEHICLE AND CRASH. THE ENGINE AND TRANSMISSION HAD TO BE REMOVED FROM THE VEHICLE TO BE REPAIRED. I CONTACTED AUDI OF U.S.A. TO,1. ALERT THEM OF THIS PROBLEM AND POSSIBLE SAFETY ISSUE, 2. BECAUSE THE CAR IS ONLY 5,000 MILES OVER THE WARRANTY AND IT HAD SUCH MASSIVE FAILURE I BELIEVE IT ONLY REASONABLE TO ASK FOR SOME HELP IN THE COST OF REPAIRS. THE REPAIR COST ARE GOING TO BE BETWEEN 4,000 AND 5,000 DOLLARS. 3. I WORK IN QUALITY ASSURANCE FOR A COMPANY AND I REALLY WANTED TO SPEAK WITH THEIR QUALITY ASSURANCE AND ALERT THEM TO THIS BIG PROBLEM. IT IS CRUCIAL THEY (AUDI) UNDERSTAND THE PROBLEM. THE REPS AT AUDI OF U.S.A. THAT I SPOKE WITH WOULD NOT HELP (EXCEPT TO LISTEN, THEY ARE GOOD AT THAT), AND WERE NOT COOPERATING WITH ME IN THE PROCESS OF TRYING DESPERATELY TO ALERT THEIR QUALITY PEOPLE OF THIS FAILURE THAT OCCURRED TO MY CAR. I BELIEVE I WAS COMPLETELY IGNORED AND I NEED TO FIND OUT HOW I CAN EFFECTIVELY REPORT THIS. NOT ONLY TO AUDI BUT ALSO OTHER PEOPLE WHO OWN THE SAME VEHICLE. THIS IS A MAJOR ISSUE THAT NEEDS TO BE MADE PUBLIC. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0