Acura RDX Complaints

2,183 consumer complaints on file.

#11643048February 16, 2025
EXTERIOR LIGHTING
Low beam head lights get increasingly dim while driving despite changing the bulbs multiple times. The headlights caused the lens to get a film which I removed with a lens restoration kit just for the lens to get back the same way within days. The bulbs are getting entirely too hot. Despite the lens the bulbs are so dim on a road without street lights or another cars headlights you CAN NOT SEE ANYTHING. you might as well be driving with your lights off entirely. The fact is it’s dangerous and not safe to drive because of. No lights or warnings have appeared alerting me of any mechanical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642940February 15, 2025
VISIBILITY/WIPER
Rear glass exploded in my driveway. Sounded like a shotgun, just exploded by itself. Looks like alot of people have had this issue with this year Acura RDX from what I read online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642664February 14, 2025
EXTERIOR LIGHTING
I recently bought this vehicle used with a current safety inspection. All fine till I drove it for the first time at night. The low beams put out very little light. I thought perhaps they were not on the road was so dark. The high beams worked fine. The lens are clear. Both low beams bulbs are illuminated . I have read that multiple owners have reported this problem. The problem is not solved by replacing the bulbs but only solved by replacing the whole headlight assembly. A very expensive repair. This car as is is not safe to drive at night unless I keep the high beams on. I suspect a defect in the reflectors inside the unit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642746February 14, 2025
VISIBILITY/WIPER
The backup camera has failed. This is a safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642248February 12, 2025
EXTERIOR LIGHTING
Headlights becoming increasingly dim and barely have any light coming out - do not feel safe driving at night - unable to see very far in front of me in road - dangerous for pedestrians, obstacles in road, oncoming drivers Headlights from cars behind me light up the road better than my own headlights often have to use brights to actually see Similar issue reported and recalled for Acura ILX models Yes, auto body shop confirmed that voltage and bulbs were fine - would have to replace entire assemblies to rectify the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641581February 9, 2025
UNKNOWN OR OTHER
The rear glass has shattered twice in February. First time January 2022 and second time February 2025. The vehicle has been parked when this incidentoccurred. Both occasions has been un winter conditions temperatures. As one can imagine, a shattered rear window isn’t just a minor inconvenience. The rear windshield is crucial for protecting passengers from outside elements and potential hazards during a drive. The first incident was handled by my auto insurance and a rework by the dealer at my cost The second incident Acura covered 75% of the cost while I was held responsible for the remaining 25% No warning were present prior to incident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641596February 9, 2025
EXTERIOR LIGHTING
Headlights have gradually dimmed to unsafe levels of brightness for driving in the dark. I have replaced the bulbs for brighter ones, but it did not improve at all. Looking online, this appears to be a known issue with this year, make, and model of the vehicle regarding the entire headlight housing unit. I suggest the Acura, the manufacturing company, recall the vehicle to repair this dire safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641453February 8, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear window shatters without any warning can be extremely dangerous when happens while driving due to it sounding like a gunshot I can be severely distracting to driver causing the driver to lose control of vehicle or swerve into other lanes and injure other drivers. Incident occurred twice nice in November 2023 and a second time February 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641222February 6, 2025
EXTERIOR LIGHTING
Have tried changing the bulbs and cleaning the outside exterior bulbs to see if the lights shine brighter cannot drive safely at night because the lights are dim regardless seems to be an ongoing issue for multiple Acura owners have to drive illegally using high beams versus low beams
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640602February 4, 2025
EXTERIOR LIGHTING
The low beam on this car is unusable after a certain period of time. I haven't been driving out at night since the past 4-5 years thinking this is an issue with my particular car; but now am seeing this widely reported in the Acura community online as well as on reddit. The high beam which is the same bulb works absolutely fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640736February 4, 2025
EXTERIOR LIGHTING
The two low-beam headlights have been becoming dimmer slowly over time, causing them to be less effective. I have replaced the headlamps with different types and brands several times, with no noticeable change. This problem results in reduced visibility, a major safety issue when driving at night in poorly lit conditions, and away from urbanized areas. Out of an abundance of caution, we are currently limiting our night travel while we consider our options. I understand that the issue relates to the materials used at the back of the reflector, which degrade prematurely, causing any type of headlamp to become less effective over time, and operating below the intended minimum distance range. Our Honda/Acura dealer is aware of the problem, but their only solutions are to replace both headlight units, at my own expense, or sell the car. Replacing the two headlight units would cost $1,500 in parts alone, plus labor and taxes. Given that this problem highly increases the possibility of a crash when driving at night, Acura should be required by the NHTSA to issue a recall to replace both headlights at no charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640369February 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640493February 3, 2025
UNKNOWN OR OTHER
On 12/21/24 I was driving down the mountain into town when I heard this very loud noise, like someone threw a baseball at my truck. I was startled and shaken up. Glanced in my rear view mirror and saw my rear windshield had exploded. When I was able to pull over to inspect it, the window imploded into the back of my truck. Drove directly to Safelite. Told to go through insurance which I did. Windshield repaired on 12/24, paid for by insurance. Found out in the meantime that Acura had an issue with 2019-2023 RDX exploding rear windshields due to a possible faulty rear defroster. I had just turned on my rear defroster before this happened to me. They issued a TSB to dealerships. I never got a recall. Contacted Acura for insurance reimbursement and wanted to have my electrical system checked at their expense. After several conversations, I was denied. Case was closed last week. Although my vehicle was a 2019, my vin was not included in campaign. I also was not privy to what the exact recall said as my vin was not included. I was told I should’ve brought it to a Honda dealer for inspection and repair. Why would I do that when I didn’t know there was an Acura issue? I live in the Adirondacks where it snows every day. Time was of the essence. Now I will not use my rear defroster in fear it may happen again. I also will not use my heated seats as I am afraid there is an electrical issue. I can live without the heated seats but driving without a rear defroster in the North Country is not exactly safe. I had asked for them to broaden their recall as it was obvious the same thing happened to my truck but was denied. I have googled and found there a quite a few people who this has happened to, one woman has it happen twice within three months. I feel this is an extremely dangerous issue that Acura will not take accountability for. I also have not had recall done as the nearest dealer is an hour away. Acura will not allow me have have it done by Honda dealer 20 min away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640133February 1, 2025
UNKNOWN OR OTHER
REAR WINDOW SHATTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639824January 31, 2025
SERVICE BRAKES, HYDRAULIC
The contact leased a 2024 Acura RDX. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal traveled to the floorboard and the vehicle failed to respond. The contact pumped the brake pedal, and the brake pedal responded as needed. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The contact stated while pulling out of a parking lot and depressing the brake pedal, the failure recurred. The contact pumped the brake pedal several times; however, the failure persisted, nearly causing a crash. The contact stated that upon engaging the electric parking brake, the vehicle stopped as needed. The contact was able to continue driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that the failure could not be duplicated. The dealer advised the contact to pump the brake pedal and to engage the electric parking brake during the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639764January 30, 2025
VISIBILITY/WIPER
Rear window blew out. Rear window shattered when we closed the drivers side door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639766January 30, 2025
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639629January 30, 2025
SERVICE BRAKES
The front brakes and possibly the rear as well judder when applied at moderate and higher speeds. The sensation is disconcerting as though the brakes are prematurely failing. Malfunctioning brakes are obviously a safety issue. This is an ongoing problem and shouldn't be happening on a gently used, well maintained vehicle. It has been happening consistently and worsening for at least the past year. It is very reproducible but when I contacted the closest Acura dealer, they denied any known issues affecting this vehicle. No warning lamps or other errors were set but I doubt this issue is monitored by the vehicle's sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639297January 29, 2025
UNKNOWN OR OTHER
Rear windshield glass unexpectedly shattered while I started it up inside the garage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639328January 29, 2025
VISIBILITY/WIPER, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Problem with rear back mirror defects after so long my back window shattered with no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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