Acura MDX Complaints

3,381 consumer complaints on file.

#11648366March 14, 2025
STRUCTURE:BODY
Large spot of paint has peeled off, exposing bare metal in front of the sunroof and above the windshield in the center of the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648090March 13, 2025
VISIBILITY/WIPER
Wipers do not dispense water(front or rear) and wipers to not reset to original position when in use. Took it to Acura dealership in 03/20/2024 for a 60,000 factory service and problems started afterwards. On 05/16/2024 I had another service at Fountain Acura dealership and problems persist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648163March 13, 2025
UNKNOWN OR OTHER
I have had a on going issue with using the touch pad which controls the GPS navigation , mobile phone and FM & XM radio operation. Trying to use any of these while driving or even when the vehicle stopped on the side of the road is very dangerous . The display screen is not a touch screen like most vehicles. Only the driver can select options using the touch pad which is located between the passenger and drivers seat console. It's a very dangerous distraction as you have to spell out letters using your finger to find a location while using the navigation system . Also the pad is so sensitive it makes you repeat the letter over and over in order to find the location you are trying to type in. Also something as simple as changing the FM or XM radio station requires you to use the touch pad . While trying to use the touch pad it forces you to take your eyes off the road to operate the system. The same issue with the mobile phone which is controlled by the touch pad when connected. I understand the newer models have went back to a touch screen operation. I've complained to Accra customer service as has others , but they haven't taken any actions to correct the problem. Most owners of these vehicles are families with children and senior citizens. Hopefully the NHTSA will investigate this very dangerous situation and require ACCURA to replace the current system with a touch screen operation or the option to have both .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647955March 12, 2025
EXTERIOR LIGHTING
The contact owns a 2015 Acura MDX. The contact stated while driving at an undisclosed speed, the tailgate lid lights did not function as intended. The contact was pulled over by the local Police and was informed that the taillights were not operating. The vehicle was taken to another local dealer where the vehicle was diagnosed with failed tailgate lid lights. The contact was informed that the tailgate lid lights needed to be replaced. The vehicle was not repaired. The contact was advised that the manufacturer had denied the repair under warranty or unknown recall repairs. The contact stated that the vehicle was previously serviced by the dealer, and the previous dealer performed a recall repair under NHTSA Campaign Number: 19V256000(Exterior Lighting); however, the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The manufacturer denied the repair under warranty because of the failed recall repair. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647996March 12, 2025
POWER TRAIN
My vehicle has 80,000 miles. It has a popping sound when accelerating from stop. Dealership found metal chunks in the transmission and transfer case. Luckily I brought the problem to them before catastrophic failure while driving. Both are needing complete replacements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647285March 10, 2025
ENGINE, EXTERIOR LIGHTING
2011 Acura MDX Engine Oil Leak from Pan. Oil change and dip stick completely dry after 2 days. Many complaints of this common issue on 2011-2013 Acura MDX and no Recall. Reverse Lights not set properly When going in reverse it's remains dark and hard to see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647453March 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated that while his daughter was driving at approximately 65-70 MPH on the highway, the engine seized after pulling into a parking lot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic, who determined there was a knocking noise from the underside of the engine. The vehicle was towed to the local dealer, where it was diagnosed that the rod bearing was damaged and was fractured. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer and opened a case, confirming there was no open recall on the VIN. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647519March 10, 2025
POWER TRAIN
My transfer case went out at an unknown mileage with no indication on my dash that there was a failure. It converted the vehicle to front wheel drive while indicating it was still having the back wheel spinning on the all-wheel drive indicator on the dash. During a recent snowstorm, there were multiple instances when I pulled out from an intersection thinking I had good traction I'm pulled out and then my wheels started spinning almost causing an accident. I thought that was weird so I brought it to my local Acura dealer and explained what happened and they tested it and found that the transfer case splines were bad along with the splines that attached to the transmission. They replaced both the transmission and transfer case under warranty. No police or insurance representatives were involved as there were no accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646964March 7, 2025
VEHICLE SPEED CONTROL
The contact owns a 2018 Acura MDX. The contact stated while driving 60 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact was attempting to pull over to the side of the road and depressed the accelerator pedal, but the pedal went to the floorboard, and the vehicle jerked and suddenly stopped. The vehicle was taken to a dealer for an unknown recall for the fuel pump to be repaired and the contact informed the dealer of the failure the vehicle was experiencing. The vehicle was repaired under recall; however, the failure persisted. The local dealer was contacted two more times for the same failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a case number. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646883March 6, 2025
ENGINE, POWER TRAIN, STEERING
The car is un safe to drive, the RPM fluctuations, gos up and down at low speed, doesn’t potential problems with the torque converter clutch, is juddering and unstable RPMs, noticeable during acceleration or deceleration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646265March 4, 2025
ENGINE
The contact owns a 2017 Acura MDX. The contact stated that while her husband was driving 35 MPH and approaching a stop light, the vehicle lost automotive power and shut off. There was no warning light illuminated. The vehicle was coasted to a stop and towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the rod bearings had failed and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646294March 4, 2025
ENGINE
I have a 2016 Acura MDX with only 120,000 miles on it. Recently I started hearing a knock coming from the engine. I have taken it to three different mechanics, including an Acura dealership mechanic. I was informed by all three to not drive the car due to the fact that it was a rod bearing defect/problem. They all commented that I was lucky that it had not thrown a rod or I could have been injured or possibly had my engine freeze up while driving injuring myself or someone else. After some thorough investigation/research, I have been informed that my make and model has been recalled for the same issue, unfortunately, my Vin number is not included in the recall for whatever reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646043March 3, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that occasionally while attempting to accelerate from a stop, the vehicle occasionally stalled while the accelerator pedal was depressed. No warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645762March 1, 2025
ENGINE
On [XXX] had a problem with my 2017 Acura MDX. Engine had loud knocking sound and major loss of power. Had car towed to Acura of Santa Barbara Ca. Was told they had found #2 rod bearing was bad and would cost over $17000 or more to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645641February 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Acura MDX. The contact stated while driving 20 MPH, there was a loud knock sound coming from the engine compartment, and afterward, the vehicle lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearing in cylinder #3. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, and a claim was opened; however, the claim was later denied. The failure mileage was 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645250February 27, 2025
EXTERIOR LIGHTING
The headlight assemblies to my vehicle have become defective. The headlight assembly, both right and left, has moisture intrusion within the headlight assembly, creating condensation build-up inside the housing. This issue also caused the headlights to become white and hazy in appearance. I was advised by the dealer that this would lead to failure with the lighting and would have to be replaced. I purchased a certified used vehicle with Tustin Acura in August of 2022 and also purchased an extended warranty for piece of mind. In the 2 1/2 years that I have owned the vehicle, I have added about 25k miles and have always garaged the vehicle. When the issue was reviewed by the dealer, they refused to cover the problem under warranty and requested that I reach out to American Honda for further assistance. I did that but was denied and told the issue was caused by "outside influence," but provided no explanation as to what this meant. To me it felt like I was being blamed for clearly a defective issue. A Google search of this issues revealed to me that this was a common issue with 2019 Acura MDX vehicles. To replace the headlights would be a cost to me of nearly $3,000. it seems almost ridiculous to pay for clearly defective equipment. I fear that my inability to afford this great expense with lead to headlight failure that could result in a collision if this failure were to occur at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644548February 24, 2025
POWER TRAIN
Front driver wheel has started to spin when power applied from a stop or from a slow roll. Tires are in great condition, further research indicates that this is a typical issue between the transfer case and differential. Splines get stripped and the car essentially becomes 2 wheel drive. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644349February 23, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There are warning lights for all safety modules, The LKAS, Headlight warning system accident prevention system, collision avoidance system etc..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642959February 16, 2025
UNKNOWN OR OTHER, ENGINE
When I stopped in traffic, there are times the gear shifted from drive (D) to neutral (N) by itself. And sometimes the engine shuts off. This problem started last month until now. I brought the car to the dealership for diagnostic tests but according to them, they found no problem with my car. I saw in social media that lots of MDX owners experienced the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642994February 16, 2025
POWER TRAIN, ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? The motor's rod bearing spun. It is available for inspection. How was your safety or the safety of others put at risk? The failure could have created enough friction between the bearing sleeve, rod and/or journal bearing to seize the motor and the drivetrain while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes the vehicle was taken to the Acura dealership to be inspected, diagnosed and repaired. There is a recall for the same year, make and model but my vehicle's VIN is not included in the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has only been inspected by the Acura dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was a check engine light that produced code P0430 (Catalyst System Efficiency Below Threshold Bank 2) and P0306 (Cylinder 6 Misfire Detected). The vehicle had a loss of power and troubles accelerating under load. The first time the problem was noticed was January 18th, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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