Acura MDX Complaints

3,381 consumer complaints on file.

#10648780October 20, 2014
POWER TRAIN
THE ACURA MDX 2015 CAN BE TURNED OFF WHILE IN DRIVE AND THE CAR ROLLS BACKWARDS AS IF IN THE NEUTRAL POSITION. PULL INTO A PARKING SPACE AND FORGET TO PUT THE CAR IN PARK, BUT PUSH THE ENGINE START BUTTON TO TURN OFF THE CAR. THE CAR WILL ROLL BACKWARDS. THE CAR DOES NOT LOCK INTO PLACE. THIS IS A SERIOUS SAFETY CONCERN IF A PERSON WAS BEHIND THE CAR THEY WOULD GET RUN OVER. THE ACURA CORPORATE OFFICE TOOK THE INFORMATION AND TOLD ME TO CALL THE DEALER. THE DEALER SAID THAT THIS IS A KNOWN FEATURE OF THE NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648306October 17, 2014
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
THE DRIVER SIDE FRONT BRAKE RANDOMLY APPLIES EVEN IF YOU DON'T TOUCH THE BRAKES. IT PULLS INTO ONCOMING TRAFFIC. THE VSA! LIGHT COMES ON EVERY TIME SIGNALING AN ISSUE WITH THE TRAFFIC CONTROL. THERE WAS RECALL THAT WAS SUPPOSED TO FIX THE ISSUE HOWEVER IT DID NOT. IT CAN OCCUR AT 70 MPH OR 5 MPH, THERE IS NO RHYME TO WHY IT OCCURS HOWEVER I FEAR FOR MY WIFE AND MY CHILDREN WHEN IT IS DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645074October 16, 2014
ELECTRICAL SYSTEM, STRUCTURE
NOTICED BUBBLING PAINT ON DRIVERS SIDE NEAR BACK TIRE...EMAILED SALESMAN WITH NO RESPONSE. TOOK CAR IN FOR OIL CHANGE, MENTIONED PROBLEM BUT PAINT HAD CHIPPED OFF...TOOK A PICTURE TO SEND TO ACURA FOR THEIR DETERMINATION WHETHER IT WAS GOING TO BE REPAIRED FREE OF CHARGE....ASKED AGAIN IN SEPTMEBER...NO ANSWER YET...NO PHONE CALL TO DATE TO LET ME KNOW IF COVERED OR NOT. JULY 24 WAS DRIVING WHEN FOR NO REASON ALL WARNING LIGHTS CAME ON WITH WARNING BEEP...CALLED DEALERSHIP. .. WAS ON MY WAY TO THE AIRPORT FOR VACATION AND SCARED TO KEEP DRIVING..WAS TOLD JUST A FLUKE AND IT WOULD PROBABLY RE-SET...IN AUGUST.TOOK CAR TO DEALERSHIP AND WARNING LIGHTS CAME ON ENROUTE...STILL ON WHEN I ARRIVED...AGAIN TOLD IT WAS JUST A FLUKE HAPPENED AGAIN WHILE PARKED WITH ENGINE RUNNING IN LATE AUGUST BUT NOTICED IT WAS ALSO IDLING QUITE HIGH FOR NO REASON...CALLED DEALERSHIP AGAIN RIGHT AWAY...LEFT A MESSAGE WITH NO RETURN CALL..IT AGAIN RE-SET ITSELF....IN SEPTEMBER I WAS DRIVING 35MPH AND ALL WARNING LIGHTS CAME ON, LOST POWER AND STEERING...CALLED DEALERSHIP, THEY HAD ME LOOK AT MESSAGE CENTER BUT IT DID NOT SAY ANY CODE....TOOK TO DEALERSHIP..TOLD THEM I HAD BEEN READING ON LINE THAT OTHER OWNERS HAD SAME ISSUE WITH NO RESULTS...HE SAID ACURA WAS WORKING ON ISSUE....NERVOUS THAT IT WILL HAPPEN WHILE DRIVING ON EXPRESSWAY AND I LOSE STEERING AND POWER.....TIRED ON HEARING THERE IS NO CODE AND NO ANSWER....VERY EXPENSIVE CAR TO HAVE THIS TYPE OF ISSUE WITH NO FIX...THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644809October 15, 2014
POWER TRAIN
RATTLING NOISE WHEN ACCELERATED AT LOW SPEEDS APPROX 15 TO 30 MPH...NOISE NOT NOTICEABLE AT HIGHER CRUISING SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644344October 13, 2014
ENGINE AND ENGINE COOLING
LIKE MOST TREADS THAT I COME ACROSS ON BLOGS, I ALSO HAVE NOTICE A STRONG SMELL EXHAUST FUMES UNDER HEAVY ACCELERATION INSIDE THE CABIN. THE SMELL FOR THE FUMES ARE NAUSEATING AND OF COURSE POSSE A REAL HEALTH RISK IN MY OPINION. WE PURCHASED THE VEHICLE USED BUT STILL UNDER WARRANTY. MODEL: ADVANCED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643198October 7, 2014
SERVICE BRAKES, STEERING
BACKING OUT FROM PARKING SPOT , STEERING LOCKED UP , BRAKES FAILED AND CAR KEPT MOVING DESPITE MAXIMUM APPLICATION OF BRAKES. HAD TO TURN THE POWER OFF TO STOP THE CAR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641683October 6, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE DEALER STATED THAT A NEGATIVE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 17,000. UPDATED 12/01/14*LJ UPDATED 5/11/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644041October 3, 2014
AIR BAGS, SEAT BELTS
MY DAUGHTERS MDX WAS DRIVEN BY HER SON AND HE HAD TO MAKE A SUDDEN STOP UNDER RAINY CONDITIONS. THERE WAS NO CRASH, AND THE SLIGHTEST CONTACT WITH THE STOPPED CAR IN FRONT. THERE IS NO DAMAGE TO EITHER CAR, THE TOUCH WAS SO SLIGHT THERE WAS NOT EVEN A SCRATCH NOR A BENT LICENSE PLATE. TO OUR SHOCK THE STEERING WHEEL AIRBAG HAD DEPLOYED AND SAFETY BELTS LOCKED UP. THERE IS NO WAY THAT AIRBAG SHOULD OF DEPLOYED. THERE IS A RECALL FOR THE AIRBAG SYSTEM. THE DEALER DID PART OF SEVERAL PARTS OF THE RECALL, BUT REFUSED TO REPLACE THE STEERING WHEEL AIRBAG AND REPAIR THE FROZEN FRONT SEAT BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640928October 2, 2014
STEERING
TL* THE CONTACT OWNS A 2013 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE LEFT WHILE DRIVING VARIOUS SPEEDS. THE DEALER STATED THAT THE TORQUE CONTROL NEEDED TO BE REBOOTED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,800. UPDATED 12/01/14*LJ THE CONSUMER STAED A NON-ACURA DEALER IDENTIFED THE STEERING WHEEL ASSEMBLY AS DEFECTIVE. UPDATED 01/20/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640535October 1, 2014
ENGINE, POWER TRAIN
LIKE OTHERS WITH THE 06 MDX I HAD TO HAVE THE MOTOR MOUNTS REPLACED. IT IS VERY POSSIBLE THE "JUDDER" AS HONDA CALLS THEM FROM THE TORQUE CONVERTER CAUSED THIS EVEN THOUGH I HAD THE COMPUTER SOFTWARE FIX. THIS BECAME AN ISSUE AS THE VIBRATIONS FROM THE BAD MOTOR MOUNTS DAMAGED THE FRONT RIGHT HALF SHAFT/AXIAL AND I WAS TOLD I WAS VERY LUCKY IT DID NOT BREAK WHILE I WAS DRIVING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640238September 30, 2014
EXTERIOR LIGHTING
ACURA'S MDX HAS INSUFFICIENT BACK-UP LIGHTING, WHICH MAKES IT IMPOSSIBLE TO SAFELY BACK UP AT NIGHT. IT ALSO RENDERS THE BACK-UP CAMERA USELESS. THE ACURA SERVICE DEPARTMENT WAS UNABLE TO ADVICE ON A SOLUTION; AS THEY TELL YOU TO MOVE THE NAVIGATION DIAL TO BRIGHTEN THE LIGHT, BUT THAT DID NOT SOLVE THE PROBLEM. IT IS IMPORTANT TO NOTE THAT THIS PROBLEM ONLY EXISTS IF THERE IS NO ADDITIONAL STREET LIGHTING THAT COULD ASSIST WITH ILLUMINATING THE AREA BEHIND THE VEHICLE. THEREFORE, DRIVERS WHO LIVE IN A WELL-LIT COMMUNITY (CITY) MAY NOT NOTICE THE PROBLEM. BUT BACKING UP ON A COUNTRY ROAD, OR SOMEWHERE WITH NO OTHER ARTIFICIAL (STREET) LIGHTING, THERE'S NO SAFE WAY TO BACK UP MY ACURA. THE BACKUP LIGHTING IS SIMPLY INSUFFICIENT AND DOES NOT OFFER A WAY TO SAFELY BACK-UP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639833September 29, 2014
STRUCTURE:BODY
MY CAR WAS PARKED ON DRIVEWAY AND SUDDENLY RIGHT PASSENGER WINDOW GLASS BROKEN BY ITSELF. INITIALLY I THOUGHT SOME ONE SMASHED IT BUT AFTER LOOKING AT VIDEO SURVEILLANCE SYSTEM I FOUND THAT IT BROKE ON IT'S OWN. I AM GLAD THAT MY 14 MONTH OLD WAS NOT IN CAR OTHERWISE IT'S HUGE DISASTER. I UPLOADED VIDEO TO YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=MX2-WEI_TWE&FEATURE=YOUTU.BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637322September 18, 2014
POWER TRAIN
WHEN DRIVING AT SPEEDS ABOUT 30-50 MPH. THE CAR SHUDDERS, RUMBLES, AND MAKES A GRINDING NOISE WHEN I ACCELERATE. I NEED TO TAKE MY FOOT OFF THE ACCELERATOR TO MAKE IT STOP. IT HAPPEN ALL THE TIME AND HAS BEEN HAPPENING FOR A COUPLE OF YEARS NOW AND HAS GOTTEN WORSE. ACURA/HONDA ARE AWARE OF THE ISSUE WHICH IS CAUSED BY TORQUE CONVERTER, PCM AND SOMETIMES THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND IT'S ODD THAT IT HAS NOT BEEN RECALLED YET, WHICH CAN BE FATAL IF THE TRANSMISSION FAILS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633536September 16, 2014
ENGINE, ELECTRICAL SYSTEM
I WANTED TO REPORT A RECENT INCIDENT ON AUG 23RD IN WHICH THE ENGINE OF MY MDX CAUGHT FIRE AND BURNED WHILE I WAS DRIVING AT 7:30 PM. I HAD TO PULL THE CAR OVER AND DIALED 911. SUBSEQUENTLY THE FIRE WAS PUT OUT USING A FIRE EXTINGUISHER AND THE FIRE DEPARTMENT. ALL OF THIS HAPPENED WITHIN THE SPACE OF 2 MINUTES WITH NO APPARENT REASON. THE CAR WAS TOWED BY THE POLICE AND PLACED IN AN IMPOUND LOT. MY INSURANCE COMPANY GEICO AFTER EXAMINING THE DAMAGE INFORMED ME THAT THE VEHICLE HAD TO BE TOTALED DUE TO SAFETY CONCERNS. THE ENGINE WAS PARTIALLY CHEWED OFF DUE TO THE FIRE. THE CONCERNS I HAVE BASED ON THIS INCIDENT ARE THE FOLLOWING: 1. I DID NOT GET ANY KIND OF WARNING FROM THE COMPUTER OR DASHBOARD WHILE THIS INCIDENT WAS OCCURRING. 2. THE AIR BAGS DID NOT DEPLOY. 3. MY CAR WAS SERVICED JUST A WEEK PRIOR AT POHANKA ACURA AND RECEIVED A CLEAN SAFETY RECORD. 4. MY CAR WAS IMPECCABLY SERVICED AND MAINTAINED WITH A MILEAGE OF ONLY 31,000 MILES. 5. I HAVE NOT UNDERSTOOD WHAT CAUSED THIS INCIDENT. I SPOKE TO ACURA AND THE DEALER POHANKA ACURA BUT RECEIVED NO CLEAR EXPLANATION OF WHY THE ENGINE CAUGHT FIRE AND BURNED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10633785September 16, 2014
POWER TRAIN
I BOUGHT A BRAND NEW ACURA MDX FROM BILL VINCE SHOWROOM IN BRIDGEWATER, NJ. I WAS EXTREMELY HAPPY WITH THE CARS PERFORMANCE UNTIL A COUPLE OF YEARS AGO. WHEN THE CAR HIT 75,000 MILES, THE SERVICE MANAGER AT THE DEALERSHIP INFORMED ME THAT THE CAR NEEDED A NEW TRANSMISSION IN THE NEAR FUTURE.' THE SERVICE MANAGER DID NOT PUT IN A NEW TRANSMISSION AT THAT TIME. NOW, THE CAR NEEDS A NEW TRANSMISSION AS IT IS SLIPPING GEARS AND SOUNDS TERRIBLE WHEN THE CAR IS TRAVELING BETWEEN 25 AND 40 MILES PER HOUR. IT NEEDS A NEW TRANSMISSION. I CONTACTED ACURA CUSTOMER SERVICE. THEY ARE READY TO GIVE ME 50% OFF ON A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633330September 15, 2014
FUEL/PROPULSION SYSTEM
I AM THE SOLE OWNER OF MY 2004 ACURA MDX TOURING PACKAGE. IT JUST TURNED 200,000 MILES BUT THIS GAS PUMPING PROBLEM HAS BEEN OCCURRING FOR SEVERAL YEARS. WHEN ATTEMPTING TO PUMP GAS, FUEL REPEATEDLY BACKS UP IN THE NECK AND TRIPS OFF THE GAS PUMP, MAKING A ROUTINE STOP AT THE GAS STATION A NIGHTMARE. YOU CAN ONLY PUMP AT THE LOWEST SPEED AND EVEN THEN THE GAS PUMP STILL TRIPS OFF BECAUSE FUEL BACKS UP TO THE TOP OF THE NECK. FROM ON LINE RESEARCH, I SUSPECT THE ISSUE TO BE A FAULTY ANTI SIPHONING DEVICE (ASD) WHICH CLOSES OFF IN THE NECK AND PREVENTS FUEL FROM PASSING, THEREBY BACKING UP AND TRIPPING OFF THE GAS PUMP. IT CAN TAKE 30 MINUTES OR MORE TO FILL THE TANK WITH GAS...THAT IS IF YOU HAVE ENOUGH PATIENCE TO STAND THERE THAT LONG. THIS IS SIMPLY NOT REASONABLE AND HONDA SHOULD RECALL THIS MODEL AND MAKE THE NECESSARY REPAIRS. WITH THE OTHER MULTIPLE COMPLAINT ENTRIES FOR THE SAME ISSUE THERE IS CLEARLY A PROBLEM WITH THIS MAKE/MODEL. I HAVE BEEN TOLD THE ONLY SOLUTION TO REPAIR THE ASD IS TO REPLACE THE ENTIRE GAS TANK, WHICH IS ROUGHLY $1000. I RESPECTFULLY REQUEST THIS ISSUE BE ADDRESSED FOR EVERYONE EXPERIENCING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631736September 9, 2014
AIR BAGS, SEAT BELTS
MY SON WAS DRIVING IN TOWN NORMAL SPEED IT WAS RAINING, HE HAD TO MAKE A QUICK STOP TO AVOID A CAR IN FRONT OF HIM THAT MADE A QUICK STOP ALSO. THE BUMPERS BARELY TOUCHED, LEFT NO MARKS AT ALL, NOT EVEN TO THE FRONT LICENSE PLATE. THE AIRBAG DEPLOYED AND BLACK AND BLUED HIS ARM. WE RECEIVED A RECALL NOTICE FOR THIS 2003 MDX. TOOK IT IN TO LIBERTYVILLE ACURA AND THEY FIXED ONE PART OF THE RECALL BUT REFUSED TO FIX THE DEPLOYED AIRBAG AND SEATBELTS. THAT'S NOT RIGHT! THE STEERING WHEEL AIRBAG SHOULD NOT HAVE DEPLOYED WITHOUT A CRASH! WHAT GIVES. A RECALL WITHOUT REPAIRS IS NOTHING BUT LIP SERVICE. HOW MANY OF US ARE OUT THERE? HOW MANY OTHERS ARE OR ,WERE DENIED ALSO? THE CAR IS STILL AT THE DEALER. THEY HAVE NOT FIXED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10631552September 8, 2014
SEATS
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE LATCH FOR THE REAR PASSENGER SIDE SEAT WAS NOT WORKING PROPERLY. THE CONTACT WAS NOT ABLE TO ADJUST THE SEAT BACK UPON MANEUVERING THE LATCH. THE DEALER STATED THAT THE HOSE AND THE WIRES CONNECTED TO THE LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 10/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631032September 5, 2014
AIR BAGS
I HAVE A RECURRING PROBLEM WITH MY AIR BAG SYSTEM ON MY 2009 ACURA MDX (VEHICLE NO [XXX]) WHICH MY LOCAL DEALER HAS BEEN UNABLE TO RESOLVE. I FIRST NOTICED THE PROBLEM WHEN THE VEHICLE HAD APPROXIMATELY 21,000 MILES. I CONTACTED THE SERVICE DEPARTMENT AT KEARNY MESA ACURA AND INFORMED THEM THE CHECK AIR BAG LIGHT WAS COMING ON. KEARNY MESA ACURA ASKED IF IT WAS ON ALL OF THE TIME. I EXPLAINED THAT THE WARNING LIGHT WAS ON INTERMITTENTLY (SOME DAYS IT WAS ON AND SOME DAYS IT WAS OFF). THEY SAID NOT TO BRING THE CAR IN UNTIL IT IS JUST ON ALL OF THE TIME (EVERYDAY). SEVERAL MONTHS LATER IT HAD DEGRADED TO THE POINT WHERE THE LIGHT WAS ON EVERY DAY, SO I BROUGHT THE VEHICLE IN FOR SERVICE. THEY TESTED THE VEHICLE AND REPLACED APART ON THE DRIVER??S SIDE AIRBAG (PART NO 78055-STX-A10). THIS WAS AT 23,978 MILES (ON 11/9/2010). WITHIN 6 MONTHS TO A YEAR, THE LIGHT CAME ON AGAIN. AGAIN, I WAS INFORMED TO WAIT UNTIL THE LIGHT STAYED ON CONSISTENTLY (EVERYDAY). ONCE THAT OCCURRED, I BROUGHT THE CAR IN AGAIN. KEARNY MESA AGAIN TESTED THE VEHICLE AND REPLACED THE SAME PART (PART NO 78055-STX-A10). THIS WAS AT 46,511 MILES (ON 8/2/2012). ONCE AGAIN, WITHIN ABOUT 6 MONTHS TO A YEAR, THE LIGHT CAME ON. TO THIS DAY, THE PROBLEM HAS NOT BEEN RESOLVED AND ACURA WANTS TO CHARGE ME $130 DIAGNOSIS PLUS REPAIRS. I FEEL THIS IS NOT ACCEPTABLE ON SEVERAL LEVELS. FIRST OF ALL, THIS IS A RECURRING PROBLEM WHICH BEGAN WHILE THE CAR WAS UNDER WARRANTY (AND VERY EARLY IN THE LIFE OF THE VEHICLE). SECONDLY, IT APPEARS KEARNY MESA ACURA IS NOT PROPERLY DIAGNOSING/REPAIRING THE PROBLEM. IT IS POSSIBLE THAT ANOTHER COMPONENT IS CAUSING THE FAILURE OF THE PART WHICH IS BEING REPEATEDLY REPLACED (POSSIBLY WIRING ETC). I'VE ALSO TRIED WRITING TO ACURA DIRECTLY - PRESIDENT OF HONDA NORTH AMERICA. THEY SAID I WOULD JUST HAVE TO PAY FOR ANY DIAGNOSIS OR REPAIRS MYSELF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630639September 4, 2014
POWER TRAIN
2007 ACURA MDX VIBRATION (JUDDER) AT 20-45 MPH DURING ACCELERATION. THIS ISSUE SHOULD PUT IN THE RECALL MENU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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