Acura MDX Complaints

3,381 consumer complaints on file.

#10897980August 23, 2016
POWER TRAIN
TORQUE CONVERTER ISSUES. LOOKS LIKE THE WIDELY KNOWN COMPLAINT ABOUT THE TORQUE CONVERTER AND TRANSMISSION ISSUE IN HONDA PILOTS AND ACURA MDX. MY ACURA MDX 2004 CLEARLY HAS THE GRINDING SOUND (INTERMITTENT) WHEN DRIVING 35-40 MPH. THE ISSUE WAS KNOWN BY ACURA IN APR 2004 (RECALL), WE BOUGHT THE CAR NEW IN MAY 2004 AND WERE NEVER TOLD. WE NOW HAVE 150K MILES ON IT BUT WE HAVE HAD THE ISSUE FOR A WHILE - WHEN ASKING THE DEALER THEY SAID THEY COULD NOT HEAR IT (IT IS INTERMITTENT) AND IGNORED IT - YES, IT IS COMMONLY KNOWN TO CAR OWNERS BUT NOT THE DEALERSHIPS. I NOW HAVE MY KIDS DRIVING THIS CAR BUT AS OF TODAY I WILL TAKE IT BACK AND GIVE THEM MY OTHER CAR. NOT SAFE FOR THEM TO DRIVE IT. I KNOW I HAVE A LOT OF MILES ON MINE, BUT THE ISSUE HAS BEEN KNOWN BY ACURA OFFICIALLY SINCE 2004. IT IS ALL ABOUT THE MONEY. WHAT TO DO - RECALL IS CLOSED, CLASS ACTION IN CA IS CLOSED, DEALERS AND ACURA/HONDA IGNORING IT. HELP PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897406August 21, 2016
ELECTRICAL SYSTEM
MY 2007 ACURA MDX DIES ALMOST EVERYDAY BATTERY DRAINAGE. REPLACE THE HFL MODULE AS WELL AS THE AC RELAY. YET BATTERY STILL DRAINS ALMOST EVERYDAY AND HAVE TO JUMP START IT JUST TO LEAVE FOR WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897009August 18, 2016
ENGINE
TAKATA RECALL. VEHICLE STALLS WHILE DRIVING TRANSMISSION WILL NOT ALLOW IT TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895986August 15, 2016
AIR BAGS, SEAT BELTS
THE SRS (AIR BAG) MAY FAIL TO DEPLOY IN AN ACCIDENT IF THE DRIVER'S SEAT BELT IS UNBUCKLED AT ANY POINT DURING THE DRIVE, EVEN IF IT IS SUBSEQUENTLY BUCKLED PRIOR TO AND DURING THE ACCIDENT. WITH THE ENGINE RUNNING, IF I UNBUCKLE THE SEAT BELT, THE SEAT BELT WARNING LIGHT DOES NOT ILLUMINATE, HOWEVER, THE SRS (AIR BAG) WARNING LIGHT DOES ILLUMINATE. WHEN I START THE VEHICLE THE SRS AND SEAT BELT LIGHT ARE USUALLY BOTH ILLUMINATED FOR THE IGNITION TEST PERIOD OF 3-5 SECONDS. IF I DON'T BUCKLE THE SEAT BELT, THE SEAT BELT WARNING LIGHT WILL REMAIN ILLUMINATED AND THE SRS LIGHT WILL GO OUT AFTER THE 3-5 SECOND TEST PERIOD AFTER THE IGNITION IS TURNED ON. ONCE I BUCKLE THE SEAT BELT, THE SEAT BELT WARNING LIGHT GOES OUT. IF I THEN UNBUCKLE THE SEAT BELT WHILE THE ENGINE IS RUNNING (IGNITION REMAINS ON) THE SEAT BELT WARNING LIGHT DOES NOT COME ON, BUT THE SRS WARNING LIGHT DOES COME ON. IF I THEN BUCKLE THE SEAT BELT AGAIN, THE SRS WARNING LIGHT STAYS ON UNTIL I TURN OFF THE IGNITION. ONCE I RESTART THE ENGINE AND BUCKLE THE SEAT BELT, THE SRS WARNING LIGHT WILL GO OUT. IN ADDITION, I HAVE WITNESSED NUMEROUS OCCASIONS WHEN THE SRS WARNING LIGHT ILLUMINATED WITHOUT ANY ACTION TOWARDS THE SEAT BELT BUCKLE. THIS LEADS ME TO BELIEVE THAT THERE ARE CASES WHERE THE SWITCH FAILS EVEN WHEN THE SEAT BELT REMAINS BUCKLED. IT IS MY UNDERSTANDING, THAT WHILE THE SRS WARNING LIGHT IS ILLUMINATED, THE SRS (AIR BAG) WILL NOT DEPLOY DURING AN ACCIDENT. IF THIS WERE TO HAPPEN, EVEN THOUGH THE SEAT BELT IS BUCKLED, THE SRS WOULD FAIL TO DEPLOY. MY RESEARCH INDICATES THAT A FAILURE OF THE SWITCH IN THE DRIVER'S SEAT BELT BUCKLE CAUSES THIS CONDITION AND THAT REPLACEMENT OF THE SEAT BELT BUCKLE ASSEMBLY IS REQUIRED TO REMEDY THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896088August 15, 2016
POWER TRAIN, UNKNOWN OR OTHER
TORQE CONVERTER GOING OUT SHATTERING NOISE THIRD GEAR 30 TO 40 MPH ABOUT 1500 RPMS THERE HAS BEEN OVER 100 COMPLAINTS ONLINE ABOUT THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895817August 14, 2016
POWER TRAIN
TRANSMISSION OCCASIONALLY BUMPS WHEN BACKING, TURNING, AND CHANGING FROM ONE DIRECTION TO ANOTHER. THERE HAVE BEEN TIMES, AT DIFFERENT SPEEDS, WHEN THERE WOULD BE A SOUND AS IS THE VEHICLE IS CROSSING STOP BUMPS. THIS HAS HAPPENED ON SMOOTH ROADS WHILE ACCELERATING, MAINTAINING A SPEED, AND DECELERATING. THE TRANSMISSION STARED SLIPPING IN 5TH GEAR, AND IS NOW BEGINNING TO SLIP IN 4TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894999August 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER PARKING ON AN INCLINE, THE VEHICLE STARTED TO ROLL FORWARD AND CRASHED INTO A GARAGE WALL. THE CONTACT SUSTAINED TWO FRACTURED RIBS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000. UPDATED 09/20/16 *BF UPDATED 09/26/16.8JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10894456August 9, 2016
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000. UPDATED 10/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894020August 8, 2016
AIR BAGS
TAKATA INFLATORS? I HAVE BEEN WAITING VERY PATIENTLY ON A WAITING LIST TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. NO SUCH LUCK! I KEEP CALLING TO MAKE SURE I AM ON THE LIST AT ESSERMAN ACURA IN DORAL, AND THEY CONFIRM I AM, BUT THEY ARE UNABLE TO GIVE ME AN ESTIMATE OF WHEN I WILL HAVE THE INFLATOR REPLACED! WE ARE A FAMILY OF 5 AND ACURA SUGGESTS THAT WE "AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR HAS BEEN PERFORMED." I SIT IN THAT SEAT AND DON'T ALLOW ANY OF MY CHILDREN TO SIT IN THE FRONT FOR FEAR THAT SOMETHING COULD HAPPEN TO THEM, BUT THIS HAS GONE ON FOR TOO LONG. CAN SOMEONE PLEASE PERFORM THIS RECALL FOR US? I WOULD LIKE IT TO BE DONE BEFORE SCHOOL STARTS UP AGAIN. I CALLED IN MAY FOR THE RECALL AND I AM STILL WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894140August 8, 2016
POWER TRAIN
MY CAR'S TRANSMISSION SYSTEM WAS DAMAGED. SEEMS LIKE IT IS A COMMON PROBLEM WITH ACURA MDX. I WONDER WHY THERE IS NO RECALL. THE DEALER COVERED THE REMANUFACTURED PART BUT I STILL HAD TO PAY FOR LABOR THAT RAN TO ~$3000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893785August 7, 2016
POWER TRAIN
AS I DRIVE MY CAR I EXPERIENCE VERY STRANGE BEHAVIOR FROM MY 9 SPEED TRANSMISSION. IT OCCURS BOTH WHILE ACCELERATING AND DECELERATING. DURING DECELERATION: (1) BY ONLY TAKING YOUR FOOT OFF THE GAS TO DECELERATE CREATES TRANSMISSION CONFUSION (THE CAR DOESN'T KNOW WHICH GEAR TO BE IN), WHICH CAN CAUSE THE CAR TO LUNG FORWARD OR JERK BACKWARD (2) THIS ALSO MAKES IT HARD TO STOP, REQUIRING LOTS OF EXTRA BRAKE PRESSURE. DURING ACCELERATION THE CAR CAN FEEL UNRESPONSIVE, WHICH CAN PROVE SCARY WHEN PULLING OUT INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892606August 2, 2016
POWER TRAIN
WE PURCHASED A 2016 ACURA MDX WITH SH-AWD. WITHIN THE FIRST FEW WEEKS WE NOTICED THE TRANSMISSION SHIFTS WERE JERKY AND ERRATIC. MOST OF THE PROBLEMS OCCURRED WHEN DRIVING BLOW 40 MPH. THE VEHICLE ALSO LUNGES FORWARD UNEXPECTEDLY WHEN DECELERATING WHILE YOUR FOOT IS OFF THE GAS PEDAL. IT FEELS AS IF THE CAR DOWNSHIFTS AND YOU GET SOME UNEXPECTED ACCELERATING. WE HAD ISSUES WITH THE TRANSMISSION SINCE THE FIRST FEW WEEKS, THE DEALERSHIP KEPT SAYING THAT IT IS AN 'ADAPTIVE TRANSMISSION' AND WILL GET BETTER AFTER TIME. AFTER A FEW MONTHS, THINGS ONLY GOT WORSE. THE TRANSMISSION WOULD MAKE A LOUD METAL ON METAL NOISE WHEN STARTING THE CAR UP. THE VEHICLE WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEFORE THEY COULD IDENTIFY AND FIX THE PROBLEM. THEY ENDED UP REPLACING THE ENTIRE TRANSMISSION DECEMBER 2015 AND WE HAD TO GO BACK TO HAVE THE TRANSMISSION ADJUSTED AS IT WAS SHIFTING SO HARD THAT YOU WOULD HEAR A CLUNK. THE VEHICLE HAS NEVER BEEN THE SAME AND IT DOES NOT FEEL SAFE TO DRIVE, ESPECIALLY IN THE WINTER. WE ARE VERY CAREFUL WHEN COMING TO A STOP BECAUSE YOU NEVER KNOW IF IT WILL SUDDENLY LUNGE FORWARD. NOW 8 MONTHS AFTER HAVING THE TRANSMISSION REPLACED, THE SAME NOISE IS COMING BACK. THE CAR IS BACK IN THE DEALERSHIP AND THEY WERE ABLE TO REPLICATE THE SOUND AGAIN. HOWEVER, NOW THEY ARE TELLING US THAT IT'S A CHARACTERISTIC OF THE TRANSMISSION AND THAT 40-50% OF ALL MDX'S WITH THE 9 SPEED AUTO WILL DEVELOP THIS NOISE! THEY SAY IT IS DUE TO THE FLUID BUILDING UP AT THE BOTTOM OF THE TRANSMISSION AND WHEN IT STARTS UP THE FLUID GETS PUSHED THROUGH ALL THE GEARS. IT SOUNDS MORE LIKE METAL ON METAL TO ME AND WHY WAS THE NOISE NOT THERE PRIOR AND ALWAYS DEVELOPS AFTER 6-8 MONTHS? I HAVE NOT SEEN ANYTHING ONLINE REGARDING THIS NOISE THAT SUPPOSEDLY OCCURS TO 40-50% OF MDXS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889382July 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 ACURA MDX. WHILE DRIVING APPROXIMATELY 3 MPH ATTEMPTING TO PARK, THE CONTACT HEARD A NOISE EMERGING FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO STATED THAT PIECES OF THE SERPENTINE BELT WERE SHREDDED AND HANGING FROM THE ENGINE. THE VEHICLE WAS PARKED AT THE CONTACT'S HOUSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888290July 25, 2016
AIR BAGS
LET ME GET THIS STRAIGHT..THERE IS A RECALL FOR THE PASSENGER SIDE AIRBAG AND I AM NOT SUPPOSED TO HAVE ANYONE IN THE FRONT SEAT FOR THE NEXT 3 TO 4 MONTHS...I WAS TOLD THE AIRBAG IS ON BACK ORDER TILL LATE FALL!!!! GOD FORBID NOTHING HAPPENS TO MY FAMILY DRIVING THIS ACURA MDX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887999July 24, 2016
ENGINE
WE TOOK A TEST DRIVE LOCALLY AROUND THE DEALER ON CITY STREETS AND DROVE MOSTLY UNDER 35 MILES PER HOUR. LATER THAT DAY WE TOOK DELIVERY OF OUR NEW 2016 ACURA MDX. AS WE STARTED DRIVING IT WE EXPERIENCED PROBLEMS WITH SHIFTING. IT WAS ABNORMAL JERKING AND HESITATING AT SPEEDS BETWEEN 10-55MPH. IT WOULD SHIFT THROUGH GEARS RANDOMLY. SO MUCH JERKING AND HESITATING THAT MY FAMILY COMPLAINS OF JOLTS TO THEIR BODY. I HAVE TAKEN MY CAR IN SEVERAL TIMES AND THEY INSIST THAT THIS IS NORMAL TO DUE 9 SPEED OPERATION. THE ONLY WAY THAT I AM DRIVING THE CAR SMOOTHLY IS BY BABYING THE PEDAL. I DO NOT FEEL SAFE AND DO NOT FEEL CONFIDENT IN DRIVING IT. YOU WOULD HIT THE ACCELERATOR THE CAR WILL HESISTATE BEFORE THE CAR GOES FORWARD. THE BUTTONS WHILE BEING A COOL NEW FEATURE PRESENTS A SAFETY PROBLEM BECAUSE YOU HAVE TO LOOK DOWN AND FREQUENTLY CANNOT ENGAGE IN THE PROPER GEAR. IF YOU NEED TO GO FAST OR EVER GET CHASED?? THEN YOU CAN'T DO SO IN A QUICK MANNER! CAR NOW HAS 9800 MILES AND THIS PROBLEM STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887764July 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 ACURA MDX. FOR OVER TWO YEARS, THE VEHICLE RANDOMLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887632July 21, 2016
STRUCTURE:BODY
LIFTGATE OBSTRUCTION SENSOR IS SET FOR A HIGHER BACK PRESSURE. THE SENSITIVITY OF OBSTRUCTION SENSOR CANNOT BE ADJUSTED. I FEEL THE LIFTGATE WILL NOT PROTECT FINGERS AND HANDS BEFORE CRUSHING IT. THIS LIFTGATE PINCH POINT HAZARD MANAGEMENT SHOULD BE IMPROVED TO AVOID INJURY. THE LIFTGATE IS VERY HEAVY. THIS IS A HAZARD IDENTIFICATION AND CONSEQUENCE ASSESSMENT. NO INJURY WAS CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885571July 18, 2016
POWER TRAIN
I RECENTLY PURCHASED A 2014 ACURA WHILE IT WAS STILL IN ITS WARRANTY PERIOD. AFTER FINALIZING THE PURCHASE OF A $40, 000.00, THE VEHICLE BEGAN EXHIBITING MECHANIC ISSUES WITH THE TRANSMISSION. SO NATURALLY, I CONTACTED THE MY LOCAL ACURA DEALERSHIP IN CHAPEL HILL, NC. I HAVE TAKEN MY VEHICLE TO THE SAME DEALERSHIP A TOTAL OF FOUR TIMES FOR THE SAME ISSUE TO ONLY BE TOLD THAT THERE WAS NOT PROBLEM WITH VEHICLE, WHEN IT EXHIBITS OTHERWISE. WITH THE SAME MECHANIC ISSUE WITH TRANSMISSION STILL EXHIBITING ITSELF, I DECIDED TO TAKE MY CAR TO THE ACURA DEALERSHIP IN FAYETTEVILLE, NC, WHICH IS MORE THAN 78 MILES FROM MY HOME. THE NICE FOLKS THERE DIAGNOSED THE VEHICLE AND DETERMINED THAT IT WAS THE TORT CONVERTER, WHICH CARRIES A PRICE TAG OF OVER $2,600.00 TO REPAIR. THE CONCERN I HAVE IS THAT SINCE MY CAR IS CURRENTLY OUT OF HIS 50K WARRANTY PERIOD, IN WHICH THE PROBLEM WAS REPORTED BUT NEVER PROPERLY DIAGNOSED APPROPRIATELY DURING THE TIME IT WAS UNDER WARRANTY, WILL ACURA HONOR ITS COMMITMENT TO IT CONSUMER AND STAND BEHIND ITS PRODUCT, AS THIS IS A COMMON ISSUES MISDIAGNOSED ISSUE (CLICK HERE ) TO BE DIRECTED TO THE ONLINE FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885604July 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE PART WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885234July 16, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING USING ACC, THE VEHICLE BRAKES (NOT CONSISTENTLY) WHEN APPROACHING A LARGE TRUCK IN THE LANE NEXT TO LANE I AM DRIVING IN. THIS HAS HAPPENED SINCE NEW AND HAS BEEN REPORTED AT LEAST 10 TIMES TO DEALER AND THEY SAY THEY CAN'T REPRODUCE THE ISSUE. GAS MILEAGE IS 12MPG IN TOWN AND 19MPG ON FREEWAY, STICKER WAS 16/23. I HAVE COMPLAINED ABOUT THIS SINCE NEW AND THEY DRIVE THE CAR AND SAY THEY ARE GETTING CORRECT MILEAGE, THEN THEY TOLD ME THE BRAKES NEEDED TO BE REPLACED AND THE ROTORS NEEDED GRINDING. I WAS ASSURED BY THE SERVICE WRITER THAT MY MILEAGE WOULD BE MUCH BETTER, WITH A WINK OF AN EYE. I LEFT THE NEXT DAY FOR 600 MILE DRIVE AND MY MILEAGE WAS 20MGP IN TOWN AND 27MPG ON FREEWAY, THIS LASTED FOR ABOUT TWO MONTHS. TEMPERATURE GUAGE FOR OUTSIDE TEMP HAS NEVER WORKED. ON HOT DAYS IT WILL READ 64 WHEN IT IS 105 OUTSIDE. I AM TOLD I HAVE TO DRIVE AT LEAST 20MPH FOR THIRTY SECONDS FOR THE TEMP TO INCREASE EACH DEGREE. ABSURD, HOWEVER, EVEN THIS TACTIC DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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